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#1
paulsuzuki

paulsuzuki

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Hi All! Am new to computer forums, hope you can help. I have an internet explorer connecting (accessing my AOL ISP) problem. I have an AOL account which works fine and I can easily access the web using it.
In the past, I would sign on to AOL and then click on Internet Explorer. It would open and access the web.

Then I was looking into Access4less ISP Service. I enrolled and that became my internet access for Internet explorer. In other words, While connected to AOL, When I would then open Internet Explorer, Explorer would open, and the words Acess4less would be at the top of the window.
I didnt really understand this, but continued on. Now while connected to AOL, when I open Internet Explorer, It cant access the net and at the top of the window it says "Cant Find Server Acess4less". I understand Acess4less is history.
So How do I re associate Internet Explorer with my AOL ISP? I tried to use gateway support/Help on my computer but it wont connect to the web I guess cause it usese Internet Explorer. Also in one of my troubleshooting attempts, I hit Investigate and the message came back cant "Ping" Gateway support. Excuse the lengthly Post, Im lost can anyone Help? Paul thanks much. :tazz:

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#2
paulsuzuki

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Hi All! Am new to computer forums, hope you can help.  I have an internet explorer connecting (accessing my AOL ISP) problem. I have an AOL account which works fine and I can easily access the web using it.
In the past, I would sign on to AOL and then click on Internet Explorer. It would open and access the web.

Then I was looking into Access4less ISP Service. I enrolled and that became my internet access for Internet explorer. In other words, While connected to AOL, When I would then open Internet Explorer, Explorer would open, and the words Acess4less would be at the top of the window.
I didnt really understand this, but continued on. Now while connected to AOL, when I open Internet Explorer, It cant access the net and at the top of the window it says "Cant Find Server Acess4less". I understand Acess4less is history.
So How do I re associate Internet Explorer with my AOL ISP? I tried to use gateway support/Help on my computer but it wont connect to the web I guess cause it usese Internet Explorer. Also in one of my troubleshooting attempts, I hit Investigate and the message came back cant "Ping" Gateway support. Excuse the lengthly Post, Im lost can anyone Help? Paul thanks much.  :tazz:

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#3
merlin811

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ok,go to "tools" "internet options" "programs" and click "reset web settings" that should resolve your problem. :tazz:
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