[peter plus]

Just tried it from a different USB port and this time get prompt.

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Good! And when you hit a key on the keyboard does it boot to the USB drive?

[BrianDrab]

Good! And when you hit a key on the keyboard does it boot to the USB drive?

[peter plus]

OK went through routine and got 1 file copied but got the same response as before when booted. i.e BAD_POOL_HEADER

[peter plus]

Pic attached

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[BrianDrab]

Shoot. I wish I knew what that basic repair did so we could work around it.

 

Ensure there is nothing plugged into your computer. Disconnect everything (accept the power of course). Try starting again.

 

If you get the same issue, try booting into Safe Mode again to see if it can get in this way.

 

Let me know. Thanks.

[peter plus]

OK I have it booted in Safe Mode

[BrianDrab]

Good. This gives us a few options.

 

1. Click your Start button and type restore in the Search box.

2. Click on System Restore that comes up.

3. Click Next on the first screen.

4. Which Restore points are listed? What is the Date and Time and Description of these?

[peter plus]

Whoa. Crashed again but somehow got to Advanced Options.

 

Which should I choose

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[peter plus]

Top one says Repair Your Computer

[BrianDrab]

That's the screen I was trying to get you to in Post#26 so we could replace the file. Go ahead and choose that and we'll see if we can look at System Restore options from here.

 

You will be prompted for a keyboard layout and possibly asked to put your password in.

 

Then you will have a screen where one of the options is System Restore. Click Next on the first screen and then let me know the Date and Time & Description of the restore points that you have.

[peter plus]

Should I show more restore points?

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[BrianDrab]

Yes please. Let's see what's before those.

[peter plus]

Looks like that's it

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[BrianDrab]

Select the very top one on the list and restore to that. Let's see how it goes.

[peter plus]

OK!!!

 

We're back up and running