[BrianDrab]

Best news all day!! Let's verify the file now.

 

File Identification
1. Run FRST by Right-Clicking on the file and choosing Run as administrator.
2. Type rpcss.dll into the Search box of the FRST window.
3. Click the Search Files button.
4. When the search is done it will open a notepad window with the results. Please copy/paste the contents of this window into your next post.

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Farbar Recovery Scan Tool (x86) Version: 29-05-2015

Ran by Pauline at 2015-06-01 16:01:18

Running from C:\Users\Pauline\Desktop

Boot Mode: Normal

 

================== Search Files: "rpcss.dll" =============

 

C:\Windows\winsxs\x86_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7601.17514_none_6bd245e79c221747\rpcss.dll

[2011-07-09 12:47][2015-05-31 16:45] 0376832 ____A (Microsoft Corporation) 7660F01D3B38ACA1747E397D21D790AF [File is signed]

 

C:\Windows\winsxs\x86_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7600.16385_none_69a1321f9f3393ad\rpcss.dll

[2015-05-31 16:45][2015-05-31 16:45] 0376320 ____A (Microsoft Corporation) B82CD39E336973359D7C9BF911E8E84F [File is signed]

 

C:\Windows\System32\rpcss.dll

[2015-05-31 16:45][2015-05-31 16:45] 0376320 ____A (Microsoft Corporation) B82CD39E336973359D7C9BF911E8E84F [File is signed]

 

C:\SFCFix\Backups\C\windows\winsxs\x86_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7601.17514_none_6bd245e79c221747\rpcss.dll

[2015-05-31 16:45][2010-11-20 13:21] 0376832 ____A (Microsoft Corporation) 7660F01D3B38ACA1747E397D21D790AF [File is signed]

 

C:\SFCFix\Backups\C\windows\winsxs\x86_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7600.16385_none_69a1321f9f3393ad\rpcss.dll

[2015-05-31 16:45][2009-07-14 02:16] 0376832 ____A (Microsoft Corporation) 7660F01D3B38ACA1747E397D21D790AF [File is signed]

 

====== End of Search ======

[peter plus]

Farbar Recovery Scan Tool (x86) Version: 29-05-2015

Ran by Pauline at 2015-06-01 16:01:18

Running from C:\Users\Pauline\Desktop

Boot Mode: Normal

 

================== Search Files: "rpcss.dll" =============

 

C:\Windows\winsxs\x86_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7601.17514_none_6bd245e79c221747\rpcss.dll

[2011-07-09 12:47][2015-05-31 16:45] 0376832 ____A (Microsoft Corporation) 7660F01D3B38ACA1747E397D21D790AF [File is signed]

 

C:\Windows\winsxs\x86_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7600.16385_none_69a1321f9f3393ad\rpcss.dll

[2015-05-31 16:45][2015-05-31 16:45] 0376320 ____A (Microsoft Corporation) B82CD39E336973359D7C9BF911E8E84F [File is signed]

 

C:\Windows\System32\rpcss.dll

[2015-05-31 16:45][2015-05-31 16:45] 0376320 ____A (Microsoft Corporation) B82CD39E336973359D7C9BF911E8E84F [File is signed]

 

C:\SFCFix\Backups\C\windows\winsxs\x86_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7601.17514_none_6bd245e79c221747\rpcss.dll

[2015-05-31 16:45][2010-11-20 13:21] 0376832 ____A (Microsoft Corporation) 7660F01D3B38ACA1747E397D21D790AF [File is signed]

 

C:\SFCFix\Backups\C\windows\winsxs\x86_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7600.16385_none_69a1321f9f3393ad\rpcss.dll

[2015-05-31 16:45][2009-07-14 02:16] 0376832 ____A (Microsoft Corporation) 7660F01D3B38ACA1747E397D21D790AF [File is signed]

 

====== End of Search ======

[BrianDrab]

Good at least it's not patched anymore. Please do the following.

 

SFC Scan

• Click on the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator
• When command prompt opens, copy and paste the following commands into it, press enter after each
  
  sfc /scannow
  
  Wait for this to finish before you continue
  
  copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
• This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

[peter plus]

Got a message in Command Prompt

 

 There is a system repair pending which which requires reboot to complete. Restart windows and run sfc again.

 

 

Should I do this?

[BrianDrab]

Yes.

[peter plus]

log

Attached Files

•  cbs.zip   4MB   131 downloads

[BrianDrab]

A few issues but the patched file is no longer patched.

 

Line 457162: 2015-06-01 16:24:45, Error                 CBS    SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
 Line 457163: 2015-06-01 16:24:45, Error                 CBS    SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002
 Line 466349: 2015-06-01 16:47:51, Error                 CBS    Doqe: Failed uninstalling driver updates [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
 Line 466352: 2015-06-01 16:47:51, Error                 CBS    Shtd: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
 Line 466683: 2015-06-01 16:52:25, Error                 CBS    Doqe: Failed installing driver updates [HRESULT = 0x80071a90 - ERROR_TRANSACTIONAL_CONFLICT]
 Line 466686: 2015-06-01 16:52:25, Error                 CBS    Startup: Failed while processing non-critical driver operations queue. [HRESULT = 0x80071a90 - ERROR_TRANSACTIONAL_CONFLICT]

 

 

Please also zip up and attach the following file. You should copy to the desktop first.

C:\Windows\Inf\setupapi.dev.log

[peter plus]

dev.log

Attached Files

•  setupapi.dev.zip   837.84KB   139 downloads

[BrianDrab]

I see the following two lines which are causing issues.

Line 198424: !!!  sto: Failed to find driver update 'C:\windows\WinSxS\x86_usbvideo.inf_31bf3856ad364e35_6.1.7600.16543_none_2dfb89901bc8b78d\usbvideo.inf' in Driver Store. Error = 0x00000490
Line 198439: !!!  sto: Failed to find driver update 'C:\windows\WinSxS\x86_tsgenericusbdriver.inf_31bf3856ad364e35_6.1.7601.17514_none_3c542cc1726b86e0\tsgenericusbdriver.inf' in Driver Store. Error = 0x00001A90

 
Please do the following. While doing it you may get a warning box that comes up confirming if you wish to install. Please allow.

Add Missing Packages
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.
pnputil -a C:\windows\WinSxS\x86_usbvideo.inf_31bf3856ad364e35_6.1.7600.16543_none_2dfb89901bc8b78d\usbvideo.inf
4. Let me know if it says successfully installed.
5. Then copy/paste the following.
pnputil -a C:\windows\WinSxS\x86_tsgenericusbdriver.inf_31bf3856ad364e35_6.1.7601.17514_none_3c542cc1726b86e0\tsgenericusbdriver.inf
6. Let me know if it says successfully installed.

[peter plus]

Both successfully installed

[BrianDrab]

Awesome! I just want to verify that your machine currently does not show that it has Service Pack 1 installed. Please confirm.

 

1. Click your Start button and then right-click on Computer and select Properties

Attached Thumbnails

• 

[peter plus]

Confirmed

[BrianDrab]

Good. Let's do the SFC scan one more time and provide log.

 

SFC Scan

• Click on the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator
• When command prompt opens, copy and paste the following commands into it, press enter after each
  
  sfc /scannow
  
  Wait for this to finish before you continue
  
  copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
• This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

[peter plus]

log

Attached Files

•  cbs.txt   346.64KB   125 downloads

[BrianDrab]

Good. That resolved all the errors. Please try installing Windows 7 Service Pack 1 again.