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Removal instructions for TornTV

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#1
Metallica

Metallica

    Spyware Veteran

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Content is republished with permission from Malwarebytes.

What is TornTV?

The Malwarebytes research team has determined that TornTV is adware. These adware applications display advertisements not originating from the sites you are browsing.

How do I know if my computer is affected by TornTV?

You may see this entry in your list of installed programs:

warning4.png

and this warning during install:

main.png

How did TornTV get on my computer?

Adware applications use different methods for distributing themselves. This particular one was offered as video download software.

How do I remove TornTV?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.
  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete , make sure that everything is set to "Quarantine", and click Apply Actions.
  • Reboot your computer if prompted.
Is there anything else I need to do to get rid of TornTV?
  • No, Malwarebytes' Anti-Malware removes TornTV completely.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the TornTV adware. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.

protection1.png


Technical details for experts

There are no visible signs in a HijackThis log

You may see these signs in FRST logs:
 CHR HKLM-x32\...\Chrome\Extension: [jbpkiefagocgkmemidfngdkamloieekf] - C:\Program Files (x86)\TornTV.com\torn11.crx
 () C:\Program Files (x86)\TornTV.com
 () C:\Users\{username}\Desktop\TornTV.lnk
 () C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\TornTV.com

TornTV (HKLM-x32\...\1ClickDownload) (Version: 2.1 Build 26473 - TornTV.com) <==== ATTENTION
Alterations made by the installer:
File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Program Files (x86)\TornTV.com
       Adds the file uninst.exe"="25-May-15 8:05 PM, 89278 bytes, A
       Adds the file torn11.crx
    Adds the folder C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\TornTV.com
       Adds the file TornTV.lnk"="25-May-15 8:05 PM, 846 bytes, A
       Adds the file Uninstall.lnk"="25-May-15 8:06 PM, 1080 bytes, A
    In the existing folder C:\Users\{username}\Desktop
       Adds the file TornTV.lnk"="25-May-15 8:05 PM, 810 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{608D3067-77E8-463D-9084-908966806826}\instl\data]
       "hrdId"="REG_SZ", "11111111"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}\Instl\Data]
       "aflt"="REG_SZ", "11111111"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\jbpkiefagocgkmemidfngdkamloieekf]
       "path"="REG_SZ", "C:\Program Files (x86)\TornTV.com\torn11.crx"
       "version"="REG_SZ", "1.1"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Iminent]
       "AppInstanceUid"="REG_SZ", "11111111"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\1ClickDownload]
       "DisplayName"="REG_SZ", "TornTV"
       "DisplayVersion"="REG_SZ", "2.1 Build 26473"
       "Publisher"="REG_SZ", "TornTV.com"
       "UninstallString"="REG_SZ", "C:\Program Files (x86)\TornTV.com\uninst.exe"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SweetIM]
       "simapp_id"="REG_SZ", "11111111"
    [HKCU\Software\1ClickDownload]
       "LastInstall0"="REG_SZ", "30447381"
       "LastInstall2"="REG_SZ", "30447381"
       "LastInstall3"="REG_SZ", "30447381"
       "UID"="REG_SZ", "131217580"
    [HKCU\Software\Microsoft\Windows\CurrentVersion\UFH\SHC]
       "0"="REG_MULTI_SZ, "C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\TornTV.com\TornTV.lnk C:\Program Files (x86)\TornTV.com\TornTV.exe  "
    [HKCU\Software\SweetIM]
       "simapp_id"="REG_SZ", "11111111"

Malwarebytes Anti-Malware log:
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 25-May-15
Scan Time: 8:13:47 PM
Logfile: mbamTornTV.txt
Administrator: Yes

Version: 2.01.6.1022
Malware Database: v2015.05.25.05
Rootkit Database: v2015.05.24.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: {username}

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 343261
Time Elapsed: 26 min, 43 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 6
PUP.Optional.Iminent.A, HKLM\SOFTWARE\WOW6432NODE\Iminent, Quarantined, [59807423acde81b5a0eb94991de7e020], 
PUP.Optional.SweetIM.A, HKLM\SOFTWARE\WOW6432NODE\SweetIM, Quarantined, [a1383364abdfcd69d38132bf20e3847c], 
PUP.Optional.CrossRider.A, HKLM\SOFTWARE\WOW6432NODE\GOOGLE\CHROME\EXTENSIONS\jbpkiefagocgkmemidfngdkamloieekf, Quarantined, [c1182a6d434767cfecc79478be467c84], 
PUP.Optional.1ClickDownload.A, HKCU\SOFTWARE\1ClickDownload, Quarantined, [35a47324c8c2ac8a169ae1629174916f], 
PUP.Optional.SweetIM.A, HKCU\SOFTWARE\SweetIM, Quarantined, [776281165f2bcc6a68eb3eb39f6445bb], 
PUP.Optional.TornTV.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\1ClickDownload, Quarantined, [d900efa88bff68ce18e7bcf415ee33cd], 

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 2
PUP.Optional.TornTV.A, C:\Program Files (x86)\TornTV.com, Quarantined, [d900efa88bff68ce18e7bcf415ee33cd], 
PUP.Optional.TornTV.A, C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\TornTV.com, Quarantined, [11c8098ea8e2270fac83f9cf4fb4f30d], 

Files: 4
PUP.Adware.Agent, C:\Users\{username}\Desktop\installerCM.exe, Quarantined, [b0291285ddad1323d57b68868779c43c], 
PUP.Optional.TornTV.A, C:\Program Files (x86)\TornTV.com\uninst.exe, Quarantined, [d900efa88bff68ce18e7bcf415ee33cd], 
PUP.Optional.TornTV.A, C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\TornTV.com\TornTV.lnk, Quarantined, [11c8098ea8e2270fac83f9cf4fb4f30d], 
PUP.Optional.TornTV.A, C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\TornTV.com\Uninstall.lnk, Quarantined, [11c8098ea8e2270fac83f9cf4fb4f30d], 

Physical Sectors: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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