Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

2010 Outlook email "failed during installation" error after tr

outlook email failed installation export contacts

  • Please log in to reply




  • Member
  • PipPip
  • 10 posts



I was trying to export my contacts from my Outlook 2010 so I can import them into my new gmail account. I got the following message when trying to export them into a csv file: "Microsoft Office Outlook cannot start the required translator. This feature is not currently installed. Would you like to install it now?"


I clicked yes and it rebooted my computer. Now Outlook won't open and it gives me the following error: "The operation failed due to an installation problem. Restart Outlook and try again. If the problem persists, reinstall."


I tried restarting, it gives me the same error. I tried repairing, it doesn't do anything. I cannot lose my emails and my contacts that are in Outlook so I'm scared to reinstall it and lose them. If there is a way to fix this without reinstalling, that would be best. If I have to reinstall, I need to save my emails and contacts and I'm not sure how to do that.


Thank you,


  • 0




    Je suis Napoléon!

  • Administrator
  • 26,037 posts
  • MVP

the contacts and emails should be stored in a PST or OST (likely PST file) somewhere on your computer already. if you do a file search for *.pst it should locate your inbox pst, which should also contain the contacts.

  • 0

Similar Topics

Also tagged with one or more of these keywords: outlook, email, failed installation, export contacts

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP