Thanks for the quick reply.
I have tried the process above, both before, and unsuccessfully again. When I click the Download box, I get a message asking if I want to Run, Save or Save As. After Saving it, an IE window for Downloads opens, showing a list of past and current downloads, with a Run box on the right. Going instead to Start > Downloads and right-clicking on Properties of epson10675.exe, I clicked on the Compatibility tab, selected Win XP (Service Pack 3) and checked the box below for "Run as Administrator", then Apply and OK. A Wizard opens, I go through and finish the process and everything seems fine. [I also tried doing it without the Run as box checked.]
Then I restarted the computer.
When I open Devices and Printers, the Epson is shown in the list and is set as the default unit. Opening Properties for it, it shows in the General tab the Epson model and that it’s a printer. The Hardware tab is empty of data.
When I plug in the USB cable from the printer (which is turned on), I get another “Unspecified” category under Devices and Printers, and in it is a “USB Printer”. The Hardware tab for it shows under Device Functions:
Name Type
EPSONEPL-5700i Other devices
USB printing support Universal Serial Bus Controllers
It seems to me the system isn't recognizing this USB printer as being the same as the one in the list...
If I try to print a page, the preview looks normal, but nothing happens when I go to actually print. In my first attempts, I was then getting an error message in the Epson window. Now it’s showing one job still in the queue, but describes the printer as being offline.
Right clicking for the Troubleshooting option gives, for the upper Epson, no problems found.
For the “USB Printer” below, troubleshooting says “the driver for Epson EPL-5700i is not installed. Install the latest driver for the device”.
I have tried two UBS cables in case one was bad. The second one does work with other gear. I have changed the order of turning on the printer vs plugging in cable, etc. but the results are all the same.
Yesterday I found a (European?) Epson site http://esupport.epso...q GtYU003D&tc=6 with two different drivers for this model using XP/32, but got essentially the same results as using this download. I was not sure the download used here actually had the driver rather than just other necessary software, but the plain driver downloads did no better. I also think the one used here is XP/64, in case that matters.
Edited by TooNew2, 02 June 2015 - 10:30 PM.