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Win 8 reports missing dll file


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#1
dhart15

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After running a malware search & remove app (Malwarebytes Anti-Malware), my WIN8 Gateway latop reports "bstack.dll" is missing each time I boot up the computer.  Apparently Mbam thought the file was some form of malware and removed it when I cleared the virus vault.  How can I get the bstack.dll file back (or remove whatever looks for and/or needs it?  The computer works fine...it's just that this boot-up message is annoying.  Advice would be appreciated...thanks!


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#2
Ztruker

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btstack.exe – What is it ?

info.png
btstack.exe is a dangerous exe file. Part of W32/Sdbot-DGV worm and IRC backdoor.

 

See here: http://www.support-f...how-to-fix.html

 

It's being removed is good but it sounds like remnants are left over.

 

Go to the Virus, Spyware, Malware Removal forum, read the first post and follow instructions.

Come back here once you get a clean bill of health if you still have problems.
 


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#3
Williemorris

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If some of the important dll files of your laptop is missing, you may download one from the web. There are many special sources with all the dll files available for downloading. Check out this one - http://fix4dll.com  .


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#4
Ztruker

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No response means you are no longer interested in pursuing this problem or you have fixed it.


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#5
AlicePhoebe

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Try to run a clean boot and check if any third-party software is causing this issue.
 
Or Run the System File Checker (SFC) scan. Follow these steps:
Boot to the desktop view.
Open command prompt, right click in the left corner when the Start window appear and select command prompt (admin).
Type the following command, and then press ENTER:
sfc /scannow
The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

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