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Cannot run antivirus programs or connect to internet [Closed]

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Noticed an issue that i can no longer access the internet on my main pc using firefox or chrome. Rebooted pc but with no luck. Tried to access AVG anti virus to see if anything was going on, and all the components have been deactivated and i cannot reactivate them. Wondering if you could help


Many thanks in advance



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    GeekU Instructor

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Hello Chris683,


Are you able to do this?


Download Farbar Recovery Scan Tool from here and save it to a flash drive or some such.
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

Plug the flashdrive into the broken computer. Boot into Safe Mode and navigate to the flash drive.

  • Right click on FRST to run as administrator. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called (FRST.txt) on the flash drive.
  • Please copy and paste log back here.
  • The first time the tool is run, it makes also another log (Addition.txt). Please also paste that into your reply.

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    GeekU Instructor

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Due to lack of feedback, this topic has been closed.

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