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Slow Wifi since getting new Notebook

Started by REJ , Jun 13 2015 01:14 PM

Best Answer REJ , 18 June 2015 - 06:56 PM

Ya wasn't me after all, split line down the road.You have been amazing as usual. Can't wait to see your future! Thanks so much - REJ Go to the full post »

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#16
Aura

Posted 17 June 2015 - 12:50 PM

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Meanwhile, I have a few questions:

1. How far are you from your router when getting these speeds?
2. If you cannot your laptop directly in the router, do you have better speeds? If so, what are they (you can post a SpeedTest.net result)?
3. Do you have any objects that could create interferences between your laptop and your router like a microwave, cordless phones, neon lights, etc.
4. Do you know if you have a dual-band router (2.4GHz and 5GHz) and if yes, which band are you on?

Edited by Aura, 17 June 2015 - 12:50 PM.

#17
REJ

Posted 17 June 2015 - 05:15 PM

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Topic Starter
Member
33 posts

Does any of this mean anything? Its from an event log

Error 4/16/2014 9:14:56 AM HP WA Service 0 None

Log Name:      HP Wireless Assistant
Source:        HP WA Service
Date:          4/16/2014 9:14:56 AM
Event ID:      0
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      hpuser-PC
Description:
System.Management.ManagementException
Not supported
   at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
   at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
   at HPPA_Service.CurrentConfiguration.GetPanelBrightnessPercentage()
Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
    <Provider Name="HP WA Service" />
    <EventID Qualifiers="0">0</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-04-16T14:14:56.000000000Z" />
    <EventRecordID>794</EventRecordID>
    <Channel>HP Wireless Assistant</Channel>
    <Computer>hpuser-PC</Computer>
    <Security />
</System>
<EventData>
    <Data>System.Management.ManagementException
Not supported
   at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
   at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
   at HPPA_Service.CurrentConfiguration.GetPanelBrightnessPercentage()</Data>
</EventData>
</Event>

#18
Aura

Posted 17 June 2015 - 08:14 PM

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Your HP Wireless Assistant program crashed, but that doesn't cause your issue. Can you answer the questions I asked in my last post please?

#19
REJ

Posted 17 June 2015 - 09:52 PM

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Topic Starter
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33 posts

Sorry I didn't see your last post at all, I fell asleep. OK that error I showed you, shows up a few hundred times in the log. Let me get the other questions answered one second I gotta go find them

#20
REJ

Posted 17 June 2015 - 10:05 PM

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Topic Starter
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33 posts

Meanwhile, I have a few questions:

1. How far are you from your router when getting these speeds?
2. If you cannot your laptop directly in the router, do you have better speeds? If so, what are they (you can post a SpeedTest.net result)?
3. Do you have any objects that could create interferences between your laptop and your router like a microwave, cordless phones, neon lights, etc.
4. Do you know if you have a dual-band router (2.4GHz and 5GHz) and if yes, which band are you on?

i will get on this in the morning (made myself an idiot note) as I cant access the router atm. Thanks again for your patience.