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#31
dustypink

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why can I never paste this onto here ?

Attached Files


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#32
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You can copy/paste logs here without any issues. Does Internet Explorer crashes often (like stop working and you have to restart it)? Also, run a test on SpeedTest.net and post the results here please.
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#33
dustypink

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I can never copy paste on here th eonly way I can post my results is by attaching a file.

 

Not really only prob a couple of times I had to turn it off because it froze

 

 

speed test....it wont let me because its asking me to download flash player and javascript

 

 

sigh


Edited by dustypink, 06 July 2015 - 02:20 AM.

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#34
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Javascript should be enabled in your web browser, so there's no need to download that. As for Flash Player, can you give me a screenshot of the SpeedTest.net page where it asks you to do that?

mq1pzD6.pngHow to take a screenshot using the Snipping Tool
Follow the instructions below to take a screenshot using Windows' Snipping Tool:
  • Press on the Win Key + R to open the Run box;
  • Enter SnippingTool and press on Enter;
  • The Snipping Tool will open, asking you to choose the area to take in the screenshot;
  • Left click on the area where you want to start the screenshot, keep it, and drag the cursor across the screen;
  • Once done, release the left button to take the screenshot;
  • In the editing window, click on the File menu then Save As;
  • Save the screenshot in a folder that you can access easily;
  • Attaching the screenshot in your reply
    • Go in your thread and click on the Reply to this topic button in the top-right corner;
      85hPFGu.png
    • Below the text box you'll have the option to Attach files. Click on the Choose Files... button, navigate to your screenshot and select it;
      LKVBzF7.png
    • Once done, add a comment to your reply and post it;

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#35
dustypink

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<a href="http://www.speedtest...484246795"><img src="http://www.speedtest.../4484246795.png" /></a>

 

 

that's weird it let me do it


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#36
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Alright follow the instructions below please.

3DPGbxe.pngTemp File Cleaner (TFC)
  • Download Temp File Cleaner (TFC) and move it to your Desktop;
  • Right-click on the executable and select Spcusrh.pngRun as Administrator;
  • Simply click on Start to launch the clean-up and wait until it completes;
    s5yB2E8.png
  • Depending on which processes are running, all your programs will be closed and explorer.exe (your Windows shell) will be killed, it will however be relaunched shortly after so do not panic;
  • There's no log to give for this tool;

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#37
dustypink

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ok the lap top went to start screen with error code critical error with a :(   shall I do it again because it restarted and looks the same


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#38
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So it gave you a BSOD (Blue Screen of Death)? Yes, try again and if it BSOD again, let me know.
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#39
dustypink

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I done it again and it worked


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#40
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Alright, how's your browsing speed now, still slow?
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#41
dustypink

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its much better thanks for your help x


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#42
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No problem dustypink, you're welcome :)
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#43
dustypink

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hello sorry it's me again.

 

Laptop on a massive go slow again pages taking ages to load then sometimes freezing but eventually loading. Sometimes pages take ages to load then it says internet explorer has stopped working so I press reload and it loads. Sometimes page loads then stops saying there is no such link but eventually re loads. Sometimes mouse freezes on  a page for no reason


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#44
dustypink

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hello


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#45
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please start a new topic!


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