[zep516]

Very good !

We will remove all the tools and log files now from desktop, clear all restore points and create a new one by following the exercise below.

Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run.
• The program will run for a few seconds and display a notepad report.
  Paste it for my review.

[Advertisements]

OK, it's wanting me to sign in. I need to sign up for this web analytics software just to remove these?

[Shirleys961]

OK, it's wanting me to sign in. I need to sign up for this web analytics software just to remove these?

[zep516]

No! There should be no need to sign up for anything, I've checked the delfix link and do not see a problem.

[Shirleys961]

Ok, when I click on that link it shows a sign in for Piwik Web analytics

[zep516]

Very odd.

For reference what browser is that ?

Try the delfix link at bleepingcomputer Here.

[Shirleys961]

Ok, that is a totally different screen that comes up. I'm only using FireFox.

[Shirleys961]

 DelFix v10.8 - Logfile created 29/06/2015 at 21:57:28
# Updated 29/07/2014 by Xplode
# Username : Shirley - SHIRLEY-PC
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Users\Shirley\Desktop\FRST-OlderVersion
Deleted : C:\log.txt
Deleted : C:\Users\Shirley\Desktop\Addition.txt
Deleted : C:\Users\Shirley\Desktop\AdwCleaner[S0].txt
Deleted : C:\Users\Shirley\Desktop\adwcleaner_4.207.exe
Deleted : C:\Users\Shirley\Desktop\esetsmartinstaller_enu.exe
Deleted : C:\Users\Shirley\Desktop\Fixlog.txt
Deleted : C:\Users\Shirley\Desktop\FRST.txt
Deleted : C:\Users\Shirley\Desktop\FRST64.exe
Deleted : C:\Users\Shirley\Desktop\JRT.exe
Deleted : C:\Users\Shirley\Desktop\JRT.txt
Deleted : C:\Users\Shirley\Desktop\SecurityCheck.exe
Deleted : HKLM\SOFTWARE\AdwCleaner

~ Cleaning system restore ...

Deleted : RP #317 [Windows Update | 06/07/2015 07:00:29]
Deleted : RP #318 [Installed Evernote v. 5.8.8 | 06/07/2015 16:46:08]
Deleted : RP #319 [Windows Update | 06/13/2015 07:01:07]
Deleted : RP #320 [Scheduled Checkpoint | 06/20/2015 13:37:39]
Deleted : RP #321 [Restore Point Created by FRST | 06/21/2015 19:47:18]
Deleted : RP #323 [Scheduled Checkpoint | 06/29/2015 22:05:15]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########
 

[zep516]

Hello,

I can't explain that Delfix link at the moment.

I'm leaving the topic open for a few days and we will see how things go.

Joe

[Shirleys961]

ok thanks, I haven't been online in the last couple of days but with a few days off I will be and I'll see how it goes

[zep516]

You're welcome.

Have a safe holiday !

Joe

[Shirleys961]

You too

[Shirleys961]

So, I haven't really been online at this computer at all since the last time I posted. Seems to be ok today, firefox is crashing alot today though and that same flash player thing.

 

thanks

[zep516]

Hello,

Can you try updating Firefox if it needs it,

https://support.mozi...-latest-version

[Shirleys961]

Hey,

It doesn't need it (so it says)

 

Sorry haven't been on lately, darn job expects me to actually be there and work LOL

[zep516]

Hello,

We could simply try reinstalling Firefox and see how that goes.

Get Firefox from here-->https://www.mozilla....US/firefox/new/

Try that and run it for a while.

Joe