[eevie]

HI I am having trouble removing this Trojan horse from my computer. AVG continually finds it and then invites me to remove it, which I do, and almost immediately it comes back. How can I get rid of it please?

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Hello eevie and Welcome!

My name is Dan, and I'll be helping you with your issues. If someone else is helping you, either here or at another malware removal assistance site, please let me know so that I may direct my efforts to helping another user.  The Staff at Geeks To Go are ALL volunteers; please keep that in mind if I don’t answer your post as quickly as you’d like. I give what time I can.  PLEASE be patient.

I am currently in training, so there will be another person reviewing my work.  This may cause a bit of a delay in my responses, but on the positive side, you will have two sets of eyes reviewing your logs instead of one...
 

• Please note that you should have Administrator rights to perform any fixes.
   
• Before we proceed, you may wish to print instructions for easy reference during the fix.  Please be aware that many of the required URLs are hyperlinks in the blue names shown on your screen. Part of the fix may require you to be in Safe Mode, which might not allow you to access the internet, or my instructions.
   
• Please understand that malware removal is a complicated, multi-step process.  Therefore please stay with me until I tell you that your system is clean.  
   
• Please do not make any system or program changes, or run any tools unless I specifically ask you to.  Attempting malware removal or clean-up yourself will only extend the time it will take to get your system clean.    If you get stuck or have questions, please stop and ask so I can help you.
   
• Be sure to back up any personal data files you need to keep (documents, photos, etc.) to a USB flash drive or external hard disk.  While every attempt will be made to precisely repair the infections on your computer, due to the complexity and unpredictability of malware clean-up, there is always a risk of data loss.
   
• When posting logs, please Copy & Paste the log file contents into a reply.  Use multiple posts if necessary, but please do not attach them or post them on a file hosting site, unless specifically asked to do so.

OK, let's have a look at what's going on...

 

 

First
Run RKill by Grinler

Note: If your security software warns about Rkill, ignore & allow the download to continue.
Download RKill by Grinler from Here & save it to your Desktop.
Alternate download links:
Two
Three
Four

• Double click Rkill to run it
• A command window will open then disappear upon completion, this is normal
  • If this does not happen...  delete the file, then download & use the next link provided
  • If it does not work, repeat the process & attempt to use one of the remaining links until the tool runs
• Do not reboot your machine until asked to do so.  If no version of Rkill would run, please let me know
• When finished, Notepad will open with a log file, automatically saved at C:\rkill.log
• Copy/paste the contents of the rkill.log file in your next reply
• Leave Rkill on the Desktop unless instructed otherwise

Note: If you get an alert that Rkill is infected, ignore it. The alert is a fake warning given by the rogue software, trying to "protect" itself from being terminated or removed. If you see such a warning, leave the warning on the screen, then run Rkill again. By not closing the warning, this sometimes allows you to bypass the malware's attempt to protect itself, so that Rkill can perform its routine.

After running RKill continue to do the following, it is important in this time you do not reboot your PC.

Second
Scan with aswMBR

• Download aswMBR.exe ( 4.5mb ) to your Desktop.
• Double click the aswMBR.exe program to run it.
• You may be offered the option of using virtualization, accept that.
• When it offers to Download the virus database, allow that as well.
• Click the Scan button to start the scan

On completion of the scan, click the Save log button, save the log to your Desktop and post its contents in your next reply.

Do not forget to re-enable your previously switched-off protection software!

Third
Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Right click on FRST on your Desktop and choose Run as Administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens, if asked, click Yes to disclaimer.
• Make sure the Addition.txt check-box is checked.
• Press Scan button.
• It will produce two logs called FRST.txt and Addition.txt in the same directory the tool is run from.
• Please copy and paste the contents of both of those logs back here.

Finally
In your next reply, please copy/paste the contents of the following logs:

• Rkill log
• aswMBR log
• FRST.txt log
• Addition.txt log

And tell me what your symptoms are besides AVG continually flagging this trojan program...

 

 

[DanoNH]

Hello eevie and Welcome!

My name is Dan, and I'll be helping you with your issues. If someone else is helping you, either here or at another malware removal assistance site, please let me know so that I may direct my efforts to helping another user.  The Staff at Geeks To Go are ALL volunteers; please keep that in mind if I don’t answer your post as quickly as you’d like. I give what time I can.  PLEASE be patient.

I am currently in training, so there will be another person reviewing my work.  This may cause a bit of a delay in my responses, but on the positive side, you will have two sets of eyes reviewing your logs instead of one...
 

• Please note that you should have Administrator rights to perform any fixes.
   
• Before we proceed, you may wish to print instructions for easy reference during the fix.  Please be aware that many of the required URLs are hyperlinks in the blue names shown on your screen. Part of the fix may require you to be in Safe Mode, which might not allow you to access the internet, or my instructions.
   
• Please understand that malware removal is a complicated, multi-step process.  Therefore please stay with me until I tell you that your system is clean.  
   
• Please do not make any system or program changes, or run any tools unless I specifically ask you to.  Attempting malware removal or clean-up yourself will only extend the time it will take to get your system clean.    If you get stuck or have questions, please stop and ask so I can help you.
   
• Be sure to back up any personal data files you need to keep (documents, photos, etc.) to a USB flash drive or external hard disk.  While every attempt will be made to precisely repair the infections on your computer, due to the complexity and unpredictability of malware clean-up, there is always a risk of data loss.
   
• When posting logs, please Copy & Paste the log file contents into a reply.  Use multiple posts if necessary, but please do not attach them or post them on a file hosting site, unless specifically asked to do so.

OK, let's have a look at what's going on...

 

 

First
Run RKill by Grinler

Note: If your security software warns about Rkill, ignore & allow the download to continue.
Download RKill by Grinler from Here & save it to your Desktop.
Alternate download links:
Two
Three
Four

• Double click Rkill to run it
• A command window will open then disappear upon completion, this is normal
  • If this does not happen...  delete the file, then download & use the next link provided
  • If it does not work, repeat the process & attempt to use one of the remaining links until the tool runs
• Do not reboot your machine until asked to do so.  If no version of Rkill would run, please let me know
• When finished, Notepad will open with a log file, automatically saved at C:\rkill.log
• Copy/paste the contents of the rkill.log file in your next reply
• Leave Rkill on the Desktop unless instructed otherwise

Note: If you get an alert that Rkill is infected, ignore it. The alert is a fake warning given by the rogue software, trying to "protect" itself from being terminated or removed. If you see such a warning, leave the warning on the screen, then run Rkill again. By not closing the warning, this sometimes allows you to bypass the malware's attempt to protect itself, so that Rkill can perform its routine.

After running RKill continue to do the following, it is important in this time you do not reboot your PC.

Second
Scan with aswMBR

• Download aswMBR.exe ( 4.5mb ) to your Desktop.
• Double click the aswMBR.exe program to run it.
• You may be offered the option of using virtualization, accept that.
• When it offers to Download the virus database, allow that as well.
• Click the Scan button to start the scan

On completion of the scan, click the Save log button, save the log to your Desktop and post its contents in your next reply.

Do not forget to re-enable your previously switched-off protection software!

Third
Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Right click on FRST on your Desktop and choose Run as Administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens, if asked, click Yes to disclaimer.
• Make sure the Addition.txt check-box is checked.
• Press Scan button.
• It will produce two logs called FRST.txt and Addition.txt in the same directory the tool is run from.
• Please copy and paste the contents of both of those logs back here.

Finally
In your next reply, please copy/paste the contents of the following logs:

• Rkill log
• aswMBR log
• FRST.txt log
• Addition.txt log

And tell me what your symptoms are besides AVG continually flagging this trojan program...

 

 

[eevie]

Hi, Thanks for the quick response. I will try to post the logs here. One of the problems I am having is that my web pages aren't working correctly eg I click on links and nothing happens. I also get a security alert when opening a new browsing tab that says you are about to view webpages over a secure connection. If this won't post I'll use a different computer to post replies.


NOTE I have tried to post and I get this message:
Oops! Something went wrong!
*** Forbidden. Please enable JavaScript. ***


Rkill log
Rkill 2.7.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingc...opic308364.html

Program started at: 06/24/2015 08:15:05 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* Windows Defender Disabled

[HKLM\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

* Windows Defender (WinDefend) is not Running.
Startup Type set to: Manual

* wscsvc [Missing Service]

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* No issues found.

Program finished at: 06/24/2015 08:18:04 PM
Execution time: 0 hours(s), 2 minute(s), and 58 seconds(s)


aswMBR log

aswMBR version 1.0.1.2290 Copyright© 2014 AVAST Software
Run date: 2015-06-24 20:20:54
-----------------------------
20:20:54.934 OS Version: Windows x64 6.1.7601 Service Pack 1
20:20:54.934 Number of processors: 4 586 0x2A07
20:20:54.935 ComputerName: YVONNE-PC UserName: Yvonne
20:21:00.081 Initialize success
20:21:00.159 VM: initialized successfully
20:21:00.160 VM: Intel CPU supported
20:21:02.365 VM: supported disk I/O iaStor.sys
20:24:16.410 AVAST engine defs: 15062401
20:24:20.240 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
20:24:20.243 Disk 0 Vendor: ST310005 JC4A Size: 953869MB BusType: 3
20:24:20.375 VM: Disk 0 MBR read successfully
20:24:20.378 Disk 0 MBR scan
20:24:20.383 Disk 0 Windows VISTA default MBR code
20:24:20.657 Disk 0 Partition 1 00 DE Dell Utility DELL 4.1 39 MB offset 63
20:24:20.663 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 14442 MB offset 81920
20:24:20.666 Disk 0 Boot: NTFS code=1
20:24:20.684 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 939386 MB offset 29659136
20:24:20.719 Disk 0 scanning C:\Windows\system32\drivers
20:24:31.526 Service scanning
20:24:49.767 Modules scanning
20:24:49.773 Disk 0 trace - called modules:
20:24:49.795 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys iaStor.sys hal.dll
20:24:49.800 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80047c8060]
20:24:49.805 3 CLASSPNP.SYS[fffff880019cc43f] -> nt!IofCallDriver -> [0xfffffa80044c1770]
20:24:49.810 5 ACPI.sys[fffff88000f277a1] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa80044c4050]
20:24:54.362 AVAST engine scan C:\Windows
20:24:56.257 AVAST engine scan C:\Windows\system32
20:27:56.903 AVAST engine scan C:\Windows\system32\drivers
20:28:07.673 AVAST engine scan C:\Users\Yvonne
20:38:41.435 AVAST engine scan C:\ProgramData
20:40:06.196 Disk 0 statistics 4523683/0/23958 @ 3.13 MB/s
20:40:06.204 Scan finished successfully
20:58:33.590 Disk 0 MBR has been saved successfully to "C:\Users\Yvonne\Desktop\MBR.dat"
20:58:33.596 The log file has been saved successfully to "C:\Users\Yvonne\Desktop\aswMBR.txt"

FRST.txt log

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:24-06-2015
Ran by Yvonne (administrator) on YVONNE-PC on 24-06-2015 21:01:02
Running from C:\Users\Yvonne\Desktop
Loaded Profiles: Yvonne (Available Profiles: Yvonne)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgrsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe
() C:\Program Files (x86)\AVG Web TuneUp\WtuSystemSupport.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Acronis) C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Dell, Inc.) C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
(PasswordBox, Inc.) C:\Program Files (x86)\PasswordBox\pbbtnService.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
() C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe
(AVG Secure Search) C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.4.0\ToolbarUpdater.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Atheros) C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
() C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.4.0\loggingserver.exe
(Dropbox, Inc.) C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\Dropbox.exe
() C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
(Adobe Systems Incorporated) C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
(CyberLink Corp.) C:\Program Files (x86)\Cyberlink\PowerDVD9\PDVD9Serv.exe
() C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe
() C:\Program Files (x86)\Dell\Stage Remote\StageRemoteService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgui.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2013\avgemca.exe
() C:\Program Files (x86)\AVG Web TuneUp\vprot.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
(AVG Secure Search) C:\Program Files (x86)\AVG Web TuneUp\avgcefrend.exe
(Piriform Ltd) C:\Program Files\CCleaner\CCleaner64.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [Stage Remote] => C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe [2022976 2011-06-28] ()
HKLM\...\Run: [DellStage] => C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe [2195824 2012-02-01] ()
HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [472984 2013-09-25] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [IMSS] => C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe [133400 2011-12-16] (Intel Corporation)
HKLM-x32\...\Run: [USB3MON] => C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [291608 2012-02-27] (Intel Corporation)
HKLM-x32\...\Run: [IAStorIcon] => C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [284440 2012-02-01] (Intel Corporation)
HKLM-x32\...\Run: [RemoteControl9] => C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe [87336 2010-10-01] (CyberLink Corp.)
HKLM-x32\...\Run: [PDVD9LanguageShortcut] => C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe [50472 2010-09-18] (CyberLink Corp.)
HKLM-x32\...\Run: [AccuWeatherWidget] => C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe [968048 2012-02-01] ()
HKLM-x32\...\Run: [BCSSync] => C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe [89184 2012-11-05] (Microsoft Corporation)
HKLM-x32\...\Run: [AdobeCS6ServiceManager] => C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe [1075296 2013-04-25] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\AVG2013\avgui.exe [4411952 2014-11-04] (AVG Technologies CZ, s.r.o.)
HKLM-x32\...\Run: [vProt] => C:\Program Files (x86)\AVG Web TuneUp\vprot.exe [3033112 2015-06-09] ()
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1022152 2014-12-19] (Adobe Systems Incorporated)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-21-2680941182-924487306-1447265962-1000\...\Run: [AdobeBridge] => [X]
HKU\S-1-5-21-2680941182-924487306-1447265962-1000\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [7416088 2015-02-19] (Piriform Ltd)
HKU\S-1-5-21-2680941182-924487306-1447265962-1000\...\Run: [Dropbox Update] => C:\Users\Yvonne\AppData\Local\Dropbox\Update\DropboxUpdate.exe [134512 2015-06-20] (Dropbox, Inc.)
Startup: C:\Users\Yvonne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk [2013-05-02]
ShortcutTarget: Dropbox.lnk -> C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ AccExtIco1] -> {AB9CF9F8-8A96-4F9D-BF21-CE85714C3A47} => C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync_v_1_1_0_x64.dll [2013-08-30] ()
ShellIconOverlayIdentifiers: [ AccExtIco2] -> {853B7E05-C47D-4985-909A-D0DC5C6D7303} => C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync_v_1_1_0_x64.dll [2013-08-30] ()
ShellIconOverlayIdentifiers: [ AccExtIco3] -> {42D38F2E-98E9-4382-B546-E24E4D6D04BB} => C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync_v_1_1_0_x64.dll [2013-08-30] ()
ShellIconOverlayIdentifiers: [DropboxExt1] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\DropboxExt64.26.dll [2015-06-10] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [DropboxExt2] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\DropboxExt64.26.dll [2015-06-10] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [DropboxExt3] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\DropboxExt64.26.dll [2015-06-10] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [DropboxExt4] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\DropboxExt64.26.dll [2015-06-10] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [DropboxExt1] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\DropboxExt.26.dll [2015-06-10] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [DropboxExt2] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\DropboxExt.26.dll [2015-06-10] (Dropbox, Inc.)
ShellIconOverlayIdentifiers-x32: [DropboxExt3] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\DropboxExt.26.dll [2015-06-10] (Dropbox, Inc.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-2680941182-924487306-1447265962-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page =
HKU\S-1-5-21-2680941182-924487306-1447265962-1000\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.co.uk/
SearchScopes: HKU\S-1-5-21-2680941182-924487306-1447265962-1000 -> {95B7759C-8C7F-4BF1-B163-73684A933233} URL = https://mysearch.avg...fr&d=2015-05-0718:53:47&v=4.1.0.411&pid=wtu&sg=&sap=dsp&q={searchTerms}
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL [2013-12-19] (Microsoft Corporation)
BHO: No Name -> {7DB2D5A0-7241-4E79-B68D-6309F01C5231} -> No File
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-02-28] (Google Inc.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL [2013-12-19] (Microsoft Corporation)
BHO-x32: AVG Web TuneUp -> {95B7759C-8C7F-4BF1-B163-73684A933233} -> C:\Program Files (x86)\AVG Web TuneUp\4.1.0.411\AVG Web TuneUp.dll [2015-06-09] (AVG)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-02-28] (Google Inc.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-02-28] (Google Inc.)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-02-28] (Google Inc.)
DPF: HKLM-x32 {8A5BE387-D09A-4DFA-A56B-DCB89BD11468} http://magnetplanner...X_WEB_Win32.cab
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1

FireFox:
========
FF ProfilePath: C:\Users\Yvonne\AppData\Roaming\Mozilla\Firefox\Profiles\w7dd9gw4.default
FF NewTab: https://www.google.co.uk/
FF DefaultSearchEngine: AVG Secure Search
FF SelectedSearchEngine: AVG Secure Search
FF Homepage: https://mysearch.avg...fr&d=2015-05-0718:53:47&v=4.1.0.411&pid=wtu&sg=&sap=hp
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_17_0_0_190.dll [2015-06-24] ()
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin: adobe.com/AdobeExManDetect -> C:\Program Files (x86)\Adobe\Adobe Extension Manager CS6\Win64Plugin\npAdobeExManDetectX64.dll [2013-07-14] (Adobe Systems)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_17_0_0_190.dll [2015-06-24] ()
FF Plugin-x32: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin -> C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\18.4.0\\npsitesafety.dll No File
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.27.5\npGoogleUpdate3.dll [2015-05-15] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.27.5\npGoogleUpdate3.dll [2015-05-15] (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2015-05-01] (Adobe Systems Inc.)
FF Plugin-x32: adobe.com/AdobeExManDetect -> C:\Program Files (x86)\Adobe\Adobe Extension Manager CS6\npAdobeExManDetectX86.dll [2013-07-14] (Adobe Systems)
FF SearchPlugin: C:\Users\Yvonne\AppData\Roaming\Mozilla\Firefox\Profiles\w7dd9gw4.default\searchplugins\avg-secure-search.xml [2015-06-09]
FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\browser\searchplugins\wtu-secure-search.xml [2015-06-09]
FF Extension: AVG Web TuneUp - C:\Users\Yvonne\AppData\Roaming\Mozilla\Firefox\Profiles\w7dd9gw4.default\Extensions\avg@toolbar [2015-06-09]
FF HKLM-x32\...\Firefox\Extensions: [[email protected]] - C:\Program Files (x86)\PasswordBox\Firefox
FF Extension: PasswordBox - C:\Program Files (x86)\PasswordBox\Firefox [2013-11-21]
FF HKLM-x32\...\Thunderbird\Extensions: [[email protected]] - C:\Program Files\McAfee\MSK

Chrome:
=======
CHR Profile: C:\Users\Yvonne\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\Yvonne\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2014-10-17]
CHR Extension: (Google Docs) - C:\Users\Yvonne\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-10-17]
CHR Extension: (Google Drive) - C:\Users\Yvonne\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-08-26]
CHR Extension: (YouTube) - C:\Users\Yvonne\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-10-17]
CHR Extension: (Google Search) - C:\Users\Yvonne\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-10-17]
CHR Extension: (Google Sheets) - C:\Users\Yvonne\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2014-10-17]
CHR Extension: (Bookmark Manager) - C:\Users\Yvonne\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik [2015-05-09]
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Yvonne\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-05-07]
CHR Extension: (Google Wallet) - C:\Users\Yvonne\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-21]
CHR Extension: (Gmail) - C:\Users\Yvonne\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-10-17]
CHR HKU\S-1-5-21-2680941182-924487306-1447265962-1000\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [apdfllckaahabafndbhieahigkjlhalf] - C:\Users\Yvonne\AppData\Local\Google\Drive\apdfllckaahabafndbhieahigkjlhalf_live.crx [2014-08-20]
CHR HKU\S-1-5-21-2680941182-924487306-1447265962-1000\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [lmjegmlicamnimmfhcmpkclmigmmcbeh] - https://clients2.goo...ice/update2/crx

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [4942384 2014-10-17] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [283136 2013-11-20] (AVG Technologies CZ, s.r.o.)
R2 PasswordBox; C:\Program Files (x86)\PasswordBox\pbbtnService.exe [67584 2014-05-14] (PasswordBox, Inc.) [File not signed]
S3 SwitchBoard; C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [517096 2010-02-19] (Adobe Systems Incorporated) [File not signed]
R2 vToolbarUpdater18.4.0; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.4.0\ToolbarUpdater.exe [1875480 2015-05-07] (AVG Secure Search)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)
R2 WtuSystemSupport; C:\Program Files (x86)\AVG Web TuneUp\WtuSystemSupport.exe [620056 2015-06-09] ()
R2 ZAtheros Wlan Agent; C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe [73728 2012-02-08] (Atheros) [File not signed]

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R4 AFD; C:\Windows\system32\drivers\afd.sys [79672 2015-06-24] (AVG Technologies CZ, s.r.o.)
U5 AppMgmt; C:\Windows\system32\svchost.exe [27136 2009-07-14] (Microsoft Corporation)
R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [246072 2013-11-25] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [71480 2013-07-20] (AVG Technologies CZ, s.r.o.)
R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [209720 2014-11-04] (AVG Technologies CZ, s.r.o.)
R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [311608 2013-07-20] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [116536 2013-07-01] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [45880 2013-10-23] (AVG Technologies CZ, s.r.o.)
R1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [240952 2014-10-17] (AVG Technologies CZ, s.r.o.)
R1 avgtp; C:\Windows\system32\drivers\avgtpx64.sys [50976 2014-08-16] (AVG Technologies)
R4 ws2ifsl; C:\Windows\system32\drivers\ws2ifsl.sys [79672 2015-06-24] (AVG Technologies CZ, s.r.o.)
U3 aswMBR; C:\Users\Yvonne\AppData\Local\Temp\aswMBR.sys [62728 2015-06-24] () [File not signed]
U3 aswVmm; \??\C:\Users\Yvonne\AppData\Local\Temp\aswVmm.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-06-24 21:01 - 2015-06-24 21:01 - 00019398 _____ C:\Users\Yvonne\Desktop\FRST.txt
2015-06-24 21:00 - 2015-06-24 21:01 - 00000000 ____D C:\FRST
2015-06-24 21:00 - 2015-06-24 21:00 - 02112512 _____ (Farbar) C:\Users\Yvonne\Desktop\FRST64.exe
2015-06-24 20:58 - 2015-06-24 20:58 - 00002265 _____ C:\Users\Yvonne\Desktop\aswMBR.txt
2015-06-24 20:58 - 2015-06-24 20:58 - 00000512 _____ C:\Users\Yvonne\Desktop\MBR.dat
2015-06-24 20:35 - 2015-06-24 20:35 - 18174128 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerInstaller.exe
2015-06-24 20:20 - 2015-06-24 20:20 - 05200384 _____ (AVAST Software) C:\Users\Yvonne\Desktop\aswmbr.exe
2015-06-24 20:15 - 2015-06-24 20:18 - 00002422 _____ C:\Users\Yvonne\Desktop\Rkill.txt
2015-06-24 20:14 - 2015-06-24 20:14 - 01943800 _____ (Bleeping Computer, LLC) C:\Users\Yvonne\Desktop\rkill.com
2015-06-24 20:00 - 2015-06-24 20:00 - 00000546 _____ C:\Windows\PFRO.log
2015-06-23 19:49 - 2015-06-23 20:05 - 00000000 ___SD C:\ComboFix
2015-06-23 19:48 - 2015-06-23 19:49 - 00000000 ____D C:\Qoobox
2015-06-23 19:46 - 2015-06-23 19:46 - 00000000 ____D C:\Windows\erdnt
2015-06-23 19:36 - 2015-06-23 19:36 - 00014320 _____ C:\Users\Yvonne\Documents\cc_20150623_193638.reg
2015-06-23 15:34 - 2015-06-24 20:02 - 00000168 _____ C:\Windows\setupact.log
2015-06-23 15:34 - 2015-06-23 15:34 - 00000000 _____ C:\Windows\setuperr.log
2015-06-22 18:20 - 2015-06-23 15:36 - 00000000 ____D C:\ProgramData\VarihImuje
2015-06-20 12:35 - 2015-06-20 12:35 - 00000000 ____D C:\Users\Yvonne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox
2015-06-20 12:34 - 2015-06-24 20:39 - 00000922 _____ C:\Windows\Tasks\DropboxUpdateTaskUserS-1-5-21-2680941182-924487306-1447265962-1000UA.job
2015-06-20 12:34 - 2015-06-23 14:06 - 00000870 _____ C:\Windows\Tasks\DropboxUpdateTaskUserS-1-5-21-2680941182-924487306-1447265962-1000Core.job
2015-06-20 12:34 - 2015-06-20 12:34 - 00003894 _____ C:\Windows\System32\Tasks\DropboxUpdateTaskUserS-1-5-21-2680941182-924487306-1447265962-1000UA
2015-06-20 12:34 - 2015-06-20 12:34 - 00003498 _____ C:\Windows\System32\Tasks\DropboxUpdateTaskUserS-1-5-21-2680941182-924487306-1447265962-1000Core
2015-06-20 12:34 - 2015-06-20 12:34 - 00000000 ____D C:\Users\Yvonne\AppData\Local\Dropbox
2015-06-20 12:34 - 2015-06-20 12:34 - 00000000 ____D C:\ProgramData\Dropbox
2015-06-09 23:18 - 2015-06-01 20:16 - 00389840 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2015-06-09 23:18 - 2015-06-01 19:07 - 00342736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2015-06-09 23:18 - 2015-05-27 15:35 - 24917504 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2015-06-09 23:18 - 2015-05-27 15:08 - 19607040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2015-06-09 23:18 - 2015-05-23 04:28 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2015-06-09 23:18 - 2015-05-23 04:15 - 00503808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2015-06-09 23:18 - 2015-05-23 04:15 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2015-06-09 23:18 - 2015-05-23 04:15 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2015-06-09 23:18 - 2015-05-23 04:14 - 00341504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\html.iec
2015-06-09 23:18 - 2015-05-23 04:13 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2015-06-09 23:18 - 2015-05-23 04:10 - 02278912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2015-06-09 23:18 - 2015-05-23 04:09 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2015-06-09 23:18 - 2015-05-23 04:08 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2015-06-09 23:18 - 2015-05-23 04:06 - 00478208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2015-06-09 23:18 - 2015-05-23 04:05 - 00664064 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2015-06-09 23:18 - 2015-05-23 04:05 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2015-06-09 23:18 - 2015-05-23 04:04 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2015-06-09 23:18 - 2015-05-23 03:57 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2015-06-09 23:18 - 2015-05-23 03:52 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2015-06-09 23:18 - 2015-05-23 03:49 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2015-06-09 23:18 - 2015-05-23 03:48 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2015-06-09 23:18 - 2015-05-23 03:47 - 04305920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2015-06-09 23:18 - 2015-05-23 03:47 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2015-06-09 23:18 - 2015-05-23 03:38 - 00689152 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2015-06-09 23:18 - 2015-05-23 03:37 - 02052608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2015-06-09 23:18 - 2015-05-23 03:37 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2015-06-09 23:18 - 2015-05-23 03:28 - 12829696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2015-06-09 23:18 - 2015-05-23 03:20 - 01950720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2015-06-09 23:18 - 2015-05-23 03:16 - 01309696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2015-06-09 23:18 - 2015-05-23 03:14 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2015-06-09 23:18 - 2015-05-22 20:16 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2015-06-09 23:18 - 2015-05-22 20:16 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2015-06-09 23:18 - 2015-05-22 20:01 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2015-06-09 23:18 - 2015-05-22 20:00 - 02885632 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2015-06-09 23:18 - 2015-05-22 20:00 - 00584192 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2015-06-09 23:18 - 2015-05-22 20:00 - 00417792 _____ (Microsoft Corporation) C:\Windows\system32\html.iec
2015-06-09 23:18 - 2015-05-22 20:00 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2015-06-09 23:18 - 2015-05-22 19:59 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2015-06-09 23:18 - 2015-05-22 19:53 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2015-06-09 23:18 - 2015-05-22 19:52 - 06026240 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2015-06-09 23:18 - 2015-05-22 19:52 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2015-06-09 23:18 - 2015-05-22 19:48 - 00633856 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2015-06-09 23:18 - 2015-05-22 19:47 - 00816640 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2015-06-09 23:18 - 2015-05-22 19:47 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2015-06-09 23:18 - 2015-05-22 19:47 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2015-06-09 23:18 - 2015-05-22 19:47 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2015-06-09 23:18 - 2015-05-22 19:40 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2015-06-09 23:18 - 2015-05-22 19:36 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2015-06-09 23:18 - 2015-05-22 19:29 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2015-06-09 23:18 - 2015-05-22 19:25 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2015-06-09 23:18 - 2015-05-22 19:24 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2015-06-09 23:18 - 2015-05-22 19:21 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2015-06-09 23:18 - 2015-05-22 19:07 - 00720384 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2015-06-09 23:18 - 2015-05-22 19:06 - 00801280 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2015-06-09 23:18 - 2015-05-22 19:05 - 02125824 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2015-06-09 23:18 - 2015-05-22 19:05 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2015-06-09 23:18 - 2015-05-22 18:57 - 14404096 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2015-06-09 23:18 - 2015-05-22 18:50 - 02426880 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2015-06-09 23:18 - 2015-05-22 18:38 - 01545728 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2015-06-09 23:18 - 2015-05-22 18:26 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2015-06-09 23:18 - 2015-04-29 19:22 - 14635008 _____ (Microsoft Corporation) C:\Windows\system32\wmp.dll
2015-06-09 23:18 - 2015-04-29 19:21 - 00009728 _____ (Microsoft Corporation) C:\Windows\system32\spwmp.dll
2015-06-09 23:18 - 2015-04-29 19:21 - 00005120 _____ (Microsoft Corporation) C:\Windows\system32\msdxm.ocx
2015-06-09 23:18 - 2015-04-29 19:21 - 00005120 _____ (Microsoft Corporation) C:\Windows\system32\dxmasf.dll
2015-06-09 23:18 - 2015-04-29 19:19 - 12625920 _____ (Microsoft Corporation) C:\Windows\system32\wmploc.DLL
2015-06-09 23:18 - 2015-04-29 19:07 - 11411456 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wmp.dll
2015-06-09 23:18 - 2015-04-29 19:07 - 00008192 _____ (Microsoft Corporation) C:\Windows\SysWOW64\spwmp.dll
2015-06-09 23:18 - 2015-04-29 19:07 - 00004096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msdxm.ocx
2015-06-09 23:18 - 2015-04-29 19:07 - 00004096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxmasf.dll
2015-06-09 23:18 - 2015-04-29 19:05 - 12625408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wmploc.DLL
2015-06-09 23:17 - 2015-05-25 19:24 - 05569984 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2015-06-09 23:17 - 2015-05-25 19:23 - 00155584 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2015-06-09 23:17 - 2015-05-25 19:23 - 00095680 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys
2015-06-09 23:17 - 2015-05-25 19:21 - 01728960 _____ (Microsoft Corporation) C:\Windows\system32\ntdll.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 01461760 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 01255424 _____ (Microsoft Corporation) C:\Windows\system32\diagtrack.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 01162752 _____ (Microsoft Corporation) C:\Windows\system32\kernel32.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00879104 _____ (Microsoft Corporation) C:\Windows\system32\tdh.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00728576 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00503808 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00424960 _____ (Microsoft Corporation) C:\Windows\system32\KernelBase.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00362496 _____ (Microsoft Corporation) C:\Windows\system32\wow64win.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00342016 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00314880 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00309760 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00243712 _____ (Microsoft Corporation) C:\Windows\system32\wow64.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00215040 _____ (Microsoft Corporation) C:\Windows\system32\winsrv.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00136192 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00113664 _____ (Microsoft Corporation) C:\Windows\system32\sechost.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\srclient.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00029184 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00028160 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00016384 _____ (Microsoft Corporation) C:\Windows\system32\ntvdm64.dll
2015-06-09 23:17 - 2015-05-25 19:19 - 00013312 _____ (Microsoft Corporation) C:\Windows\system32\wow64cpu.dll
2015-06-09 23:17 - 2015-05-25 19:18 - 00879104 _____ (Microsoft Corporation) C:\Windows\system32\advapi32.dll
2015-06-09 23:17 - 2015-05-25 19:18 - 00404992 _____ (Microsoft Corporation) C:\Windows\system32\tracerpt.exe
2015-06-09 23:17 - 2015-05-25 19:18 - 00338432 _____ (Microsoft Corporation) C:\Windows\system32\conhost.exe
2015-06-09 23:17 - 2015-05-25 19:18 - 00296960 _____ (Microsoft Corporation) C:\Windows\system32\rstrui.exe
2015-06-09 23:17 - 2015-05-25 19:18 - 00112640 _____ (Microsoft Corporation) C:\Windows\system32\smss.exe
2015-06-09 23:17 - 2015-05-25 19:18 - 00104448 _____ (Microsoft Corporation) C:\Windows\system32\logman.exe
2015-06-09 23:17 - 2015-05-25 19:18 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\auditpol.exe
2015-06-09 23:17 - 2015-05-25 19:18 - 00047104 _____ (Microsoft Corporation) C:\Windows\system32\typeperf.exe
2015-06-09 23:17 - 2015-05-25 19:18 - 00043520 _____ (Microsoft Corporation) C:\Windows\system32\csrsrv.dll
2015-06-09 23:17 - 2015-05-25 19:18 - 00043008 _____ (Microsoft Corporation) C:\Windows\system32\relog.exe
2015-06-09 23:17 - 2015-05-25 19:18 - 00031232 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe
2015-06-09 23:17 - 2015-05-25 19:18 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2015-06-09 23:17 - 2015-05-25 19:18 - 00019456 _____ (Microsoft Corporation) C:\Windows\system32\diskperf.exe
2015-06-09 23:17 - 2015-05-25 19:14 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
2015-06-09 23:17 - 2015-05-25 19:14 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\msobjs.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00686080 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00006656 _____ (Microsoft Corporation) C:\Windows\system32\apisetschema.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00006144 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-security-base-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00005120 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-file-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00004608 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00004608 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00004096 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00004096 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-synch-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00004096 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00004096 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-localization-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-misc-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-memory-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003584 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-heap-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-util-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-string-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-profile-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-io-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-handle-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-debug-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:11 - 00003072 ____H (Microsoft Corporation) C:\Windows\system32\api-ms-win-core-console-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 19:07 - 03989440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
2015-06-09 23:17 - 2015-05-25 19:07 - 03934144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
2015-06-09 23:17 - 2015-05-25 19:04 - 01310744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntdll.dll
2015-06-09 23:17 - 2015-05-25 19:01 - 00641536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\advapi32.dll
2015-06-09 23:17 - 2015-05-25 19:01 - 00635392 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tdh.dll
2015-06-09 23:17 - 2015-05-25 19:01 - 00551424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll
2015-06-09 23:17 - 2015-05-25 19:01 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll
2015-06-09 23:17 - 2015-05-25 19:01 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2015-06-09 23:17 - 2015-05-25 19:01 - 00221184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
2015-06-09 23:17 - 2015-05-25 19:01 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll
2015-06-09 23:17 - 2015-05-25 19:01 - 00092160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sechost.dll
2015-06-09 23:17 - 2015-05-25 19:01 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2015-06-09 23:17 - 2015-05-25 19:01 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\srclient.dll
2015-06-09 23:17 - 2015-05-25 19:01 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll
2015-06-09 23:17 - 2015-05-25 19:01 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2015-06-09 23:17 - 2015-05-25 19:01 - 00014336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntvdm64.dll
2015-06-09 23:17 - 2015-05-25 19:00 - 00364544 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tracerpt.exe
2015-06-09 23:17 - 2015-05-25 19:00 - 00082944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\logman.exe
2015-06-09 23:17 - 2015-05-25 19:00 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\auditpol.exe
2015-06-09 23:17 - 2015-05-25 19:00 - 00040448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\typeperf.exe
2015-06-09 23:17 - 2015-05-25 19:00 - 00037888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\relog.exe
2015-06-09 23:17 - 2015-05-25 19:00 - 00025600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\setup16.exe
2015-06-09 23:17 - 2015-05-25 19:00 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\diskperf.exe
2015-06-09 23:17 - 2015-05-25 18:59 - 01114112 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kernel32.dll
2015-06-09 23:17 - 2015-05-25 18:59 - 00274944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KernelBase.dll
2015-06-09 23:17 - 2015-05-25 18:59 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll
2015-06-09 23:17 - 2015-05-25 18:59 - 00005120 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wow32.dll
2015-06-09 23:17 - 2015-05-25 18:57 - 00146432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msaudite.dll
2015-06-09 23:17 - 2015-05-25 18:57 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msobjs.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00686080 _____ (Microsoft Corporation) C:\Windows\SysWOW64\adtschema.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00006656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\apisetschema.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00005120 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-file-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00004608 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-processthreads-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00004096 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-sysinfo-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00004096 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-synch-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00004096 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-misc-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00004096 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-localregistry-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00004096 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-localization-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-processenvironment-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-namedpipe-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-memory-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-libraryloader-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-interlocked-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-heap-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-string-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-rtlsupport-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-profile-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-io-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-handle-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-fibers-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-errorhandling-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-delayload-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-debug-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-datetime-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:55 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-console-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 18:08 - 03206144 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2015-06-09 23:17 - 2015-05-25 18:00 - 00036864 _____ (Microsoft Corporation) C:\Windows\system32\UtcResources.dll
2015-06-09 23:17 - 2015-05-25 17:50 - 00007680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\instnm.exe
2015-06-09 23:17 - 2015-05-25 17:50 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\user.exe
2015-06-09 23:17 - 2015-05-25 17:48 - 00006144 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-security-base-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 17:48 - 00004608 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-threadpool-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 17:48 - 00003584 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-xstate-l1-1-0.dll
2015-06-09 23:17 - 2015-05-25 17:48 - 00003072 ____H (Microsoft Corporation) C:\Windows\SysWOW64\api-ms-win-core-util-l1-1-0.dll
2015-06-09 23:17 - 2015-05-22 19:18 - 01021440 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2015-06-09 23:17 - 2015-05-22 19:18 - 00757248 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2015-06-09 23:17 - 2015-05-22 19:18 - 00700416 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2015-06-09 23:17 - 2015-05-22 19:18 - 00423424 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2015-06-09 23:17 - 2015-05-22 19:18 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2015-06-09 23:17 - 2015-05-22 19:18 - 00045568 _____ (Microsoft Corporation) C:\Windows\system32\acmigration.dll
2015-06-09 23:17 - 2015-05-22 19:13 - 01119232 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2015-06-09 23:17 - 2015-05-21 14:19 - 00193536 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
2015-06-09 23:17 - 2015-04-24 19:17 - 00633856 _____ (Microsoft Corporation) C:\Windows\system32\comctl32.dll
2015-06-09 23:17 - 2015-04-24 18:56 - 00530432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\comctl32.dll
2015-06-09 23:17 - 2015-04-11 04:19 - 00069888 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\stream.sys
2015-06-09 23:05 - 2015-06-09 23:05 - 00000000 ____D C:\Program Files (x86)\AVG Web TuneUp
2015-06-09 17:57 - 2015-06-09 17:57 - 00000000 ____D C:\Users\Yvonne\AppData\Local\GWX
2015-06-08 17:38 - 2015-06-08 17:48 - 00000000 ____D C:\Users\Yvonne\AppData\Roaming\Audacity
2015-06-08 17:37 - 2015-06-08 17:37 - 00001021 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Audacity.lnk
2015-06-08 17:37 - 2015-06-08 17:37 - 00001009 _____ C:\Users\Public\Desktop\Audacity.lnk
2015-06-08 17:37 - 2015-06-08 17:37 - 00000000 ____D C:\Program Files (x86)\Audacity
2015-06-08 17:36 - 2015-06-08 17:37 - 24210616 _____ (Audacity Team ) C:\Users\Yvonne\Downloads\audacity-win-2.1.0.exe
2015-06-07 15:12 - 2015-06-03 12:43 - 03296741 _____ C:\Users\Yvonne\Documents\windy city.mp4
2015-06-07 15:12 - 2015-06-03 12:42 - 07971373 _____ C:\Users\Yvonne\Documents\footloose.mp4
2015-06-07 15:12 - 2015-06-03 12:41 - 03552987 _____ C:\Users\Yvonne\Documents\42nd street.mp4
2015-06-07 15:12 - 2015-06-03 12:39 - 04622686 _____ C:\Users\Yvonne\Documents\Fascinating Rhythm.mp4
2015-06-07 15:12 - 2015-06-03 12:38 - 07517255 _____ C:\Users\Yvonne\Documents\Welcome to the 60s.mp4
2015-06-07 15:12 - 2015-06-03 12:37 - 06015533 _____ C:\Users\Yvonne\Documents\That's Entertainment.mp4
2015-06-07 15:12 - 2015-06-03 12:36 - 03439165 _____ C:\Users\Yvonne\Documents\get happy.mp4
2015-06-04 21:31 - 2015-06-04 21:31 - 06233980 _____ C:\Users\Yvonne\Documents\singing in the rain.mp4

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-06-24 20:35 - 2012-08-17 11:10 - 00778416 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-06-24 20:35 - 2012-08-17 11:10 - 00142512 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-06-24 20:35 - 2012-08-17 11:10 - 00003768 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2015-06-24 20:35 - 2012-08-17 11:10 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-06-24 20:31 - 2013-08-17 12:53 - 00000898 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-06-24 20:20 - 2009-07-14 06:13 - 00782470 _____ C:\Windows\system32\PerfStringBackup.INI
2015-06-24 20:18 - 2009-07-14 05:45 - 00028352 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-06-24 20:18 - 2009-07-14 05:45 - 00028352 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-06-24 20:15 - 2012-11-29 21:45 - 00000000 ____D C:\Users\Yvonne\Documents\Outlook Files
2015-06-24 20:13 - 2012-11-30 20:59 - 00000000 ____D C:\Users\Yvonne\AppData\Local\Adobe
2015-06-24 20:10 - 2012-08-17 13:04 - 01400215 _____ C:\Windows\WindowsUpdate.log
2015-06-24 20:08 - 2013-04-21 18:14 - 00000000 ____D C:\ProgramData\MFAData
2015-06-24 20:04 - 2013-05-02 20:50 - 00000000 ___RD C:\Users\Yvonne\Dropbox
2015-06-24 20:04 - 2013-05-02 20:48 - 00000000 ____D C:\Users\Yvonne\AppData\Roaming\Dropbox
2015-06-24 20:03 - 2013-08-17 12:53 - 00000894 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-06-24 20:03 - 2012-08-17 11:50 - 00000000 ____D C:\Users\Default\AppData\Local\SoftThinks
2015-06-24 20:03 - 2012-08-17 11:50 - 00000000 ____D C:\Users\Default User\AppData\Local\SoftThinks
2015-06-24 20:03 - 2012-08-17 11:30 - 00000000 ____D C:\Program Files (x86)\Dell DataSafe Local Backup
2015-06-24 20:02 - 2009-07-14 06:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2015-06-24 20:00 - 2014-07-09 11:11 - 00079672 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\AFD.SYS
2015-06-24 20:00 - 2009-07-14 01:10 - 00079672 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\WS2IFSL.SYS
2015-06-23 20:04 - 2009-07-14 06:32 - 00000000 ____D C:\Program Files (x86)\Windows Defender
2015-06-23 19:41 - 2012-11-28 21:05 - 00000000 ____D C:\Users\Yvonne\AppData\Local\VirtualStore
2015-06-22 18:18 - 2012-11-28 20:34 - 00000000 ____D C:\Users\Yvonne\Documents\1 YVONNE
2015-06-17 16:33 - 2009-07-14 06:09 - 00000000 ____D C:\Windows\System32\Tasks\WPD
2015-06-15 17:34 - 2013-11-21 23:11 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Drive
2015-06-10 21:10 - 2009-07-14 04:20 - 00000000 ____D C:\Windows\rescache
2015-06-10 18:51 - 2014-11-14 17:10 - 00000000 __SHD C:\Users\Yvonne\AppData\Local\EmieBrowserModeList
2015-06-10 18:51 - 2014-05-09 16:10 - 00000000 __SHD C:\Users\Yvonne\AppData\Local\EmieUserList
2015-06-10 18:51 - 2014-05-09 16:10 - 00000000 __SHD C:\Users\Yvonne\AppData\Local\EmieSiteList
2015-06-10 18:42 - 2009-07-14 05:45 - 05100272 _____ C:\Windows\system32\FNTCACHE.DAT
2015-06-10 18:36 - 2014-12-15 10:06 - 00000000 ____D C:\Windows\system32\appraiser
2015-06-10 18:36 - 2014-05-07 03:01 - 00000000 ___SD C:\Windows\system32\CompatTel
2015-06-10 18:36 - 2009-07-14 04:20 - 00000000 ____D C:\Windows\PolicyDefinitions
2015-06-09 23:29 - 2012-11-28 22:44 - 00000000 ____D C:\ProgramData\Microsoft Help
2015-06-09 23:27 - 2013-08-15 03:01 - 00000000 ____D C:\Windows\system32\MRT
2015-06-09 23:22 - 2013-01-21 17:24 - 140135120 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2015-06-07 15:15 - 2015-01-06 15:35 - 00000000 ____D C:\Users\Yvonne\Documents\memory stick 6 jan delete
2015-06-01 17:36 - 2009-07-14 06:32 - 00000000 ____D C:\Windows\system32\FxsTmp
2015-06-01 17:21 - 2014-03-26 22:29 - 00000000 ____D C:\Users\Yvonne\Documents\8 recipes

==================== Files in the root of some directories =======

2013-05-27 18:35 - 2014-06-02 18:50 - 0003745 _____ () C:\Program Files (x86)\Mozilla Firefoxsafeguard-secure-search.xml

Some files in TEMP:
====================
C:\Users\Yvonne\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmprfu2sl.dll


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2015-06-13 11:27

==================== End of log ============================

Addition.txt log

Additional scan result of Farbar Recovery Scan Tool (x64) Version:24-06-2015
Ran by Yvonne at 2015-06-24 21:02:09
Running from C:\Users\Yvonne\Desktop
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-2680941182-924487306-1447265962-500 - Administrator - Disabled)
Guest (S-1-5-21-2680941182-924487306-1447265962-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-2680941182-924487306-1447265962-1002 - Limited - Enabled)
Yvonne (S-1-5-21-2680941182-924487306-1447265962-1000 - Administrator - Enabled) => C:\Users\Yvonne

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: AVG AntiVirus Free Edition 2013 (Enabled - Up to date) {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: AVG AntiVirus Free Edition 2013 (Enabled - Up to date) {B5F5C120-2089-702E-0001-553BB0D5A664}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Acronis True Image Personal (HKLM-x32\...\{A7D5787B-3A91-4433-A753-CFE520671683}) (Version: 13.0.12043 - Acronis)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 2.1.2.232 - Adobe Systems Incorporated)
Adobe Creative Suite 6 Master Collection (HKLM-x32\...\{E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0}) (Version: 6 - Adobe Systems Incorporated)
Adobe Download Assistant (HKLM-x32\...\com.adobe.downloadassistant.AdobeDownloadAssistant) (Version: 1.2.5 - Adobe Systems Incorporated)
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.190 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.190 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Photoshop CC (HKLM-x32\...\{2D99B50E-431D-4AA8-85C1-172A6F8BCF09}) (Version: 14.0 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM-x32\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Premiere Pro CS6 (HKLM-x32\...\{7176B973-6011-43C1-AEBC-2D73FE7C6982}) (Version: 6.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.11) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems Incorporated)
Adobe Widget Browser (HKLM-x32\...\com.adobe.WidgetBrowser) (Version: 2.0 Build 348 - Adobe Systems Incorporated.)
ArcSoft ShowBiz DVD 2 (HKLM-x32\...\{A9FC434F-9950-487C-82F1-E1515FA70DA4}) (Version: - ArcSoft)
Audacity 2.1.0 (HKLM-x32\...\Audacity_is1) (Version: 2.1.0 - Audacity Team)
AVG 2013 (HKLM\...\AVG) (Version: 2013.0.3495 - AVG Technologies)
AVG 2013 (Version: 13.0.3495 - AVG Technologies) Hidden
AVG 2013 (Version: 13.0.4365 - AVG Technologies) Hidden
AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 4.1.0.411 - AVG Technologies)
bl (x32 Version: 1.0.0 - Your Company Name) Hidden
Blio (HKLM-x32\...\{400182B4-CA55-46A9-9D88-F8413DCFB36D}) (Version: 2.3.7140 - K-NFB Reading Technology, Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.03 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Conexant SmartAudio HD (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.50.8.0 - Conexant)
CyberLink PowerDVD 9.5 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.5.1.5127 - CyberLink Corp.)
Data Doctor Recovery - SIM Card (Demo) (HKLM-x32\...\{56FE9BA1-FD2F-4C78-9FA0-6EBA28B22905}_is1) (Version: 5.4.1.2 - Pro Data Doctor Pvt. Ltd.)
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 9.4.67 - Dell Inc.)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.67 - Dell Inc.)
Dell DataSafe Online (HKLM-x32\...\{7EC66A95-AC2D-4127-940B-0445A526AB2F}) (Version: 2.1.19634 - Dell)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell MusicStage (HKLM-x32\...\{3BD7DD08-991B-4A2F-A165-614ED14EAADD}) (Version: 1.6.225.0 - Fingertapps)
Dell PhotoStage (HKLM-x32\...\{E4335E82-17B3-460F-9E70-39D9BC269DB3}) (Version: 1.5.0.130 - ArcSoft)
Dell Stage (HKLM-x32\...\{FE182796-F6BA-486A-8590-89B7E8D1D60F}) (Version: 1.7.209.0 - Fingertapps)
Dell Stage Remote (HKLM-x32\...\{AF4D3C63-009B-4A17-B02E-D395065DD3F0}) (Version: 2.0.0.43 - ArcSoft)
Dell Support Center (HKLM\...\Dell Support Center) (Version: 3.1.5907.16 - Dell Inc.)
Dell Support Center (Version: 3.1.5907.16 - PC-Doctor, Inc.) Hidden
Dell VideoStage (HKLM-x32\...\InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.3.0.2513 - CyberLink Corp.)
Dell VideoStage (x32 Version: 1.3.0.2513 - CyberLink Corp.) Hidden
Dell Wireless Driver Installation (HKLM-x32\...\{451517F1-7E41-400B-AA36-FB7E2563526D}) (Version: 9.0 - Dell)
Dropbox (HKU\S-1-5-21-2680941182-924487306-1447265962-1000\...\Dropbox) (Version: 3.6.7 - Dropbox, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.130 - Google Inc.)
Google Drive (HKLM-x32\...\{CBC9F5FD-5CFA-4A33-81CD-369EAB77E3A6}) (Version: 1.22.9403.0223 - Google, Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6227.252 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.27.5 - Google Inc.) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.0.1351 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2696 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.1.0.1006 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.4.220 - Intel Corporation)
Intel Trusted Connect Service Client (HKLM\...\{6199B534-A1B6-46ED-873B-97B0ECF8F81E}) (Version: 1.23.216.0 - Intel Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 33.0 (x86 en-GB) (HKLM-x32\...\Mozilla Firefox 33.0 (x86 en-GB)) (Version: 33.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
PDF Settings CC (x32 Version: 12.0 - Adobe Systems Incorporated) Hidden
PDF Settings CS6 (x32 Version: 11.0 - Adobe Systems Incorporated) Hidden
ph (x32 Version: 1.0.0 - Your Company Name) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Secure Download Manager (HKLM-x32\...\{7682DFED-23C6-44C9-B9FD-109E0B630277}) (Version: 3.1.10 - Kivuto Solutions Inc.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version: - Microsoft)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Skype 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
USB Video/Audio Driver (HKLM-x32\...\InstallShield_{4D6FC0A8-37D6-45FE-A5D0-67A995AA082C}) (Version: 1.00.0000 - )
USB Video/Audio Driver (x32 Version: 1.00.0000 - ) Hidden
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Wondershare Dr.Fone for Android(Build 2.0.0.15) (HKLM-x32\...\{1DB91A95-C548-4BA5-9D4C-18C7DEAAC39F}_is1) (Version: 2.0.0.15 - Wondershare Software Co.,Ltd.)
Zinio Reader 4 (HKLM-x32\...\ZinioReader4) (Version: 4.2.4164 - Zinio LLC)
Zinio Reader 4 (x32 Version: 4.2.4164 - Zinio LLC) Hidden

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-2680941182-924487306-1447265962-1000_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2680941182-924487306-1447265962-1000_Classes\CLSID\{ECD97DE5-3C8F-4ACB-AEEE-CCAB78F7711C}\InprocServer32 -> C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\DropboxExt64.26.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2680941182-924487306-1447265962-1000_Classes\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\DropboxExt64.26.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2680941182-924487306-1447265962-1000_Classes\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\DropboxExt64.26.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2680941182-924487306-1447265962-1000_Classes\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\DropboxExt64.26.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2680941182-924487306-1447265962-1000_Classes\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\DropboxExt64.26.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2680941182-924487306-1447265962-1000_Classes\CLSID\{FB314EDD-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\DropboxExt64.26.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2680941182-924487306-1447265962-1000_Classes\CLSID\{FB314EDE-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\DropboxExt64.26.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2680941182-924487306-1447265962-1000_Classes\CLSID\{FB314EDF-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\DropboxExt64.26.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2680941182-924487306-1447265962-1000_Classes\CLSID\{FB314EE0-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\DropboxExt64.26.dll (Dropbox, Inc.)

==================== Restore Points =========================

20-05-2015 21:50:30 Scheduled Checkpoint
21-05-2015 03:00:27 Windows Update
30-05-2015 15:22:43 Scheduled Checkpoint
07-06-2015 13:26:00 Scheduled Checkpoint
09-06-2015 23:20:13 Windows Update
17-06-2015 17:32:28 Scheduled Checkpoint

==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-14 03:34 - 2009-06-10 22:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {0887A2E6-BACD-4A11-A0F1-17300B0DB373} - System32\Tasks\Open Chrome => Chrome.exe --new-window http://toolbar.avg.c...ard&#38;lang=en
Task: {0D30F40D-7D67-4381-8F57-E6D58C963CD6} - System32\Tasks\SidebarExecute => C:\Program Files\Windows Sidebar\sidebar.exe [2010-11-21] (Microsoft Corporation)
Task: {0F0186FF-5FBE-4B87-BCB3-4ECD91E8912F} - System32\Tasks\DropboxUpdateTaskUserS-1-5-21-2680941182-924487306-1447265962-1000Core => C:\Users\Yvonne\AppData\Local\Dropbox\Update\DropboxUpdate.exe [2015-06-20] (Dropbox, Inc.)
Task: {116836AD-F61C-4783-AE24-1B74EB8FF170} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-28] (Google Inc.)
Task: {26CA0CDE-97AB-4406-AB1C-3626DC08D6A0} - System32\Tasks\1114avUpdateInfo => C:\ProgramData\Avg_Update_1114av\1114av_AVG-Secure-Search-Update.exe
Task: {389B6E05-9BE5-4BAB-B795-0EAEFD392BEB} - System32\Tasks\Microsoft\Windows\Setup\GWXTriggers\Time-10s => C:\Windows\system32\GWX\GWX.exe [2015-05-07] (Microsoft Corporation)
Task: {43983933-3787-4442-872C-5B65A2FDFEFD} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2014-12-19] (Adobe Systems Incorporated)
Task: {4F5E4AA7-84D6-48EE-9966-2624277CB855} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-28] (Google Inc.)
Task: {55E890D5-C907-4EFE-87B9-F28FBD63C946} - System32\Tasks\Microsoft\Windows\Windows Activation Technologies\ValidationTask => C:\Windows\system32\Wat\WatAdminSvc.exe [2012-11-29] (Microsoft Corporation)
Task: {57C0DD5D-8296-4E62-BFD6-B58D7CD7B154} - System32\Tasks\Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-10s => C:\Windows\system32\GWX\GWX.exe [2015-05-07] (Microsoft Corporation)
Task: {740FB10F-EA0E-41E7-9361-495CAF65DDA0} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2015-02-19] (Piriform Ltd)
Task: {876ED232-ABD5-4723-AFB0-EF853F89742B} - System32\Tasks\Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-10s => C:\Windows\system32\GWX\GWX.exe [2015-05-07] (Microsoft Corporation)
Task: {938A829C-DD08-41F4-9206-52DF6C8BDD7E} - System32\Tasks\Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-10s => C:\Windows\system32\GWX\GWX.exe [2015-05-07] (Microsoft Corporation)
Task: {ACBC6BE9-F28E-4610-B91C-BAC339DB752A} - System32\Tasks\Microsoft\Windows\Setup\GWXTriggers\Logon-10s => C:\Windows\system32\GWX\GWX.exe [2015-05-07] (Microsoft Corporation)
Task: {BDF5B269-04D8-4AF1-8C80-F37A8442E7E4} - System32\Tasks\AdobeAAMUpdater-1.0-Yvonne-PC-Yvonne => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [2013-09-25] (Adobe Systems Incorporated)
Task: {E2C0E024-C4E0-45D5-B344-7E752DDCC4A2} - System32\Tasks\DropboxUpdateTaskUserS-1-5-21-2680941182-924487306-1447265962-1000UA => C:\Users\Yvonne\AppData\Local\Dropbox\Update\DropboxUpdate.exe [2015-06-20] (Dropbox, Inc.)
Task: {EC533B61-D3B7-4825-B77A-3E85799ADFCB} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-06-24] (Adobe Systems Incorporated)
Task: {EF91904F-B7C5-482F-8F21-50FE305ED535} - System32\Tasks\Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B => schtasks
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\DropboxUpdateTaskUserS-1-5-21-2680941182-924487306-1447265962-1000Core.job => C:\Users\Yvonne\AppData\Local\Dropbox\Update\DropboxUpdate.exe
Task: C:\Windows\Tasks\DropboxUpdateTaskUserS-1-5-21-2680941182-924487306-1447265962-1000UA.job => C:\Users\Yvonne\AppData\Local\Dropbox\Update\DropboxUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\Open Chrome.job => c:\program files (x86)\Google\Chrome\Application\chrome.exeF--new-window http:/toolbar.avg.com/

==================== Loaded Modules (Whitelisted) ==============

2015-06-09 23:05 - 2015-06-09 23:05 - 00620056 _____ () C:\Program Files (x86)\AVG Web TuneUp\WtuSystemSupport.exe
2013-08-30 10:01 - 2013-08-30 10:01 - 03358064 _____ () C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync_v_1_1_0_x64.dll
2012-08-17 12:39 - 2012-03-20 00:09 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2011-06-28 01:26 - 2011-06-28 01:26 - 02022976 _____ () C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe
2015-05-07 18:53 - 2015-05-07 18:53 - 00159768 _____ () C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.4.0\loggingserver.exe
2012-08-17 11:30 - 2012-01-27 03:49 - 02751808 ____N () c:\program files (x86)\dell datasafe local backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
2012-02-01 17:50 - 2012-02-01 17:50 - 00968048 _____ () C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe
2011-06-29 14:52 - 2011-06-29 14:52 - 00474176 _____ () C:\Program Files (x86)\Dell\Stage Remote\StageRemoteService.exe
2015-06-09 23:05 - 2015-06-09 23:05 - 03033112 _____ () C:\Program Files (x86)\AVG Web TuneUp\vprot.exe
2014-05-14 17:45 - 2014-05-14 17:45 - 00090624 _____ () C:\Program Files (x86)\PasswordBox\libwebsocketswin32.dll
2010-03-17 02:28 - 2010-03-17 02:28 - 01926144 _____ () C:\Program Files (x86)\Dell\Stage Remote\QtCore4.dll
2010-03-22 21:52 - 2010-03-22 21:52 - 06776832 _____ () C:\Program Files (x86)\Dell\Stage Remote\QtGui4.dll
2010-03-17 02:28 - 2010-03-17 02:28 - 00635904 _____ () C:\Program Files (x86)\Dell\Stage Remote\QtNetwork4.dll
2010-03-17 02:28 - 2010-03-17 02:28 - 00326144 _____ () C:\Program Files (x86)\Dell\Stage Remote\QtXml4.dll
2011-06-25 05:20 - 2011-06-25 05:20 - 00565968 _____ () C:\Program Files (x86)\Dell\Stage Remote\sqlite3.dll
2011-06-28 01:25 - 2011-06-28 01:25 - 00058944 _____ () C:\Program Files (x86)\Dell\Stage Remote\DataService.dll
2011-06-25 05:21 - 2011-06-25 05:21 - 00322624 _____ () C:\Program Files (x86)\Dell\Stage Remote\en-US\UI\ManagerUI.dll
2010-03-12 01:52 - 2010-03-12 01:52 - 00028160 _____ () C:\Program Files (x86)\Dell\Stage Remote\plugins\imageformats\qgif4.dll
2010-03-05 21:07 - 2010-03-05 21:07 - 00031744 _____ () C:\Program Files (x86)\Dell\Stage Remote\plugins\imageformats\qico4.dll
2010-03-05 21:07 - 2010-03-05 21:07 - 00125952 _____ () C:\Program Files (x86)\Dell\Stage Remote\plugins\imageformats\qjpeg4.dll
2010-03-12 01:52 - 2010-03-12 01:52 - 00225280 _____ () C:\Program Files (x86)\Dell\Stage Remote\plugins\imageformats\qmng4.dll
2015-05-07 18:53 - 2015-05-07 18:53 - 00519704 _____ () C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.4.0\log4cplusU.dll
2015-06-24 20:04 - 2015-06-24 20:04 - 00043008 _____ () c:\users\yvonne\appdata\local\temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmprfu2sl.dll
2015-03-04 22:45 - 2015-03-19 08:15 - 00750080 _____ () C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\libGLESv2.dll
2015-03-04 22:45 - 2015-03-19 08:15 - 00047616 _____ () C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\libEGL.dll
2015-03-04 22:45 - 2015-03-19 08:15 - 00865280 _____ () C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\plugins\platforms\qwindows.dll
2015-03-04 22:45 - 2015-03-19 08:15 - 00200704 _____ () C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\plugins\imageformats\qjpeg.dll
2015-03-04 22:45 - 2015-03-19 08:15 - 00010240 _____ () C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\QtQuick.2\qtquick2plugin.dll
2015-03-04 22:45 - 2015-03-19 08:15 - 00726016 _____ () C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\QtQuick\Controls\qtquickcontrolsplugin.dll
2015-03-04 22:45 - 2015-03-19 08:15 - 00010240 _____ () C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\QtQuick\Window.2\windowplugin.dll
2012-02-01 17:44 - 2012-02-01 17:44 - 08151040 _____ () C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\QtGui4.dll
2012-02-01 17:44 - 2012-02-01 17:44 - 02278400 _____ () C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\QtCore4.dll
2013-09-05 01:14 - 2013-09-05 01:14 - 04300456 _____ () C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
2010-10-20 16:45 - 2010-10-20 16:45 - 08801120 _____ () C:\Program Files (x86)\Microsoft Office\Office14\1033\GrooveIntlResource.dll
2015-06-09 23:05 - 2015-06-09 23:05 - 40630296 _____ () C:\Program Files (x86)\AVG Web TuneUp\libcef.dll
2012-08-17 11:23 - 2011-12-16 19:39 - 01198872 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\ACE.dll
2014-10-16 03:44 - 2014-10-16 03:44 - 00172544 _____ () C:\Windows\assembly\NativeImages_v2.0.50727_32\IsdiInterop\1eeea3ab8d69ec722bdcb28b8eb8dd75\IsdiInterop.ni.dll
2012-08-17 11:24 - 2012-02-01 22:25 - 00059904 _____ () C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IsdiInterop.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)

AlternateDataStreams: C:\Users\Yvonne\Cookies:0Zy52loBTbmGuAzjPMZllK
AlternateDataStreams: C:\Users\Yvonne\Local Settings:WBO7yPmWULzqzMlNjH4WYx1
AlternateDataStreams: C:\Users\Yvonne\AppData\Local:WBO7yPmWULzqzMlNjH4WYx1
AlternateDataStreams: C:\Users\Yvonne\AppData\Local\Application Data:WBO7yPmWULzqzMlNjH4WYx1
AlternateDataStreams: C:\Users\Yvonne\AppData\Local\iUtO0dWRByUywA:cBoXbkA0eiXwo9vkaRRNc9w

==================== Safe Mode (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PEVSystemStart => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\procexp90.Sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\PEVSystemStart => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\procexp90.Sys => ""="Driver"

==================== EXE Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)


==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-2680941182-924487306-1447265962-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Yvonne\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 192.168.1.1

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)

MSCONFIG\startupreg: Acronis Scheduler2 Service => "C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe"
MSCONFIG\startupreg: Adobe Creative Cloud => "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
MSCONFIG\startupreg: Dell DataSafe Online => C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
MSCONFIG\startupreg: GoogleDriveSync => "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
MSCONFIG\startupreg: SwitchBoard => C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
MSCONFIG\startupreg: TrueImageMonitor.exe => C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe

==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [{4B1D4D12-31F9-40B1-ABA9-4E05B833303E}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{5E5AFD4B-D418-4EF7-96E6-758CAF587BC1}] => (Allow) c:\Program Files (x86)\Dell\VideoStage\VideoStage.exe
FirewallRules: [{AE84D477-7AF1-42D4-A7E1-872845609DDF}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD9\PowerDVD Cinema\PowerDVDCinema.exe
FirewallRules: [{151F5586-AD1E-45FB-B65C-315D39C092A1}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD9\PowerDVD9.EXE
FirewallRules: [{239EAF4F-AA63-489B-A4DD-AC31D20CC10D}] => (Allow) C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe
FirewallRules: [{BAD95CC6-29AE-4327-ACE1-374D1240975C}] => (Allow) C:\Program Files (x86)\Dell\Stage Remote\Controller.exe
FirewallRules: [{4A45DB08-22AE-4834-B1E1-20F1D81F2335}] => (Allow) C:\Program Files (x86)\Dell\Stage Remote\InstallerHelp.exe
FirewallRules: [TCP Query User{806F84B9-B459-4029-9C18-FA229C0244E9}C:\program files (x86)\dell\stage remote\stageremoteservice.exe] => (Block) C:\program files (x86)\dell\stage remote\stageremoteservice.exe
FirewallRules: [UDP Query User{812E0DA8-0166-4256-8BA0-E39439204A15}C:\program files (x86)\dell\stage remote\stageremoteservice.exe] => (Block) C:\program files (x86)\dell\stage remote\stageremoteservice.exe
FirewallRules: [{6B05FADB-61C9-44B7-82CF-0192B6BF6DE3}] => (Allow) C:\Program Files (x86)\Dell\Stage Remote\StageRemoteService.exe
FirewallRules: [{87F08B9B-1401-4A9A-87D7-475E404BC5F7}] => (Allow) C:\Program Files (x86)\Dell\Stage Remote\DMR.exe
FirewallRules: [{DFEAAD35-A112-4679-A5F7-83B2E9B7E714}] => (Allow) C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe
FirewallRules: [{4A72A317-C8F5-444F-90EA-0BEE6D8C4033}] => (Allow) C:\Program Files (x86)\Dell\Stage Remote\Controller.exe
FirewallRules: [{DAF8D595-A1F2-44F9-AC84-01ACDFC7B13F}] => (Allow) C:\Program Files (x86)\Dell\Stage Remote\InstallerHelp.exe
FirewallRules: [{4BFB8D04-12C1-4CEC-83C4-987B2D43AE26}] => (Allow) C:\Program Files (x86)\Dell\Stage Remote\StageRemoteService.exe
FirewallRules: [{9A94409B-7081-4B71-923C-F733B8192BA6}] => (Allow) C:\Program Files (x86)\Dell\Stage Remote\DMR.exe
FirewallRules: [{ACC4A69A-2989-4D1B-8964-3E4BBAFDB78F}] => (Allow) C:\Program Files (x86)\AVG\AVG2013\avgmfapx.exe
FirewallRules: [{4E0D3DB8-55EA-4C6D-AE7F-5F0B5C5ED586}] => (Allow) C:\Program Files (x86)\AVG\AVG2013\avgmfapx.exe
FirewallRules: [{4C946B9F-E4F6-4A9B-B500-92490CAC4D95}] => (Allow) C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\Dropbox.exe
FirewallRules: [{43605DA4-3BC8-4B5F-8EF6-D28A158AFE8A}] => (Allow) C:\Users\Yvonne\AppData\Roaming\Dropbox\bin\Dropbox.exe
FirewallRules: [TCP Query User{536C80C9-AFF3-4168-A859-FC9C81169FB3}C:\users\yvonne\appdata\roaming\dropbox\bin\dropbox.exe] => (Block) C:\users\yvonne\appdata\roaming\dropbox\bin\dropbox.exe
FirewallRules: [UDP Query User{6FD77807-499C-4B43-A5EB-ACF96FD8850E}C:\users\yvonne\appdata\roaming\dropbox\bin\dropbox.exe] => (Block) C:\users\yvonne\appdata\roaming\dropbox\bin\dropbox.exe
FirewallRules: [{D29CABD3-E590-4CAF-B6D5-BD5E0B194BDF}] => (Allow) LPort=7935
FirewallRules: [{117FAD51-46CF-4B89-8F99-78E89D685086}] => (Allow) C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\FlashBuilder.exe
FirewallRules: [{E21376CD-ABF9-46B8-BD16-64D15BFB67B1}] => (Allow) C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\FlashBuilder.exe
FirewallRules: [{46E211DF-FCB2-4306-A777-400A18CF2EB4}] => (Allow) C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe
FirewallRules: [{FDB5480A-CB1B-4C1B-A8B0-50082EFD7FE8}] => (Allow) C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe
FirewallRules: [{A2F43862-BEFF-44A0-B9AF-798DEA808648}] => (Allow) C:\Program Files (x86)\AVG\AVG2013\avgdiagex.exe
FirewallRules: [{217F775D-4923-42F5-BFC6-11F8064B647E}] => (Allow) C:\Program Files (x86)\AVG\AVG2013\avgdiagex.exe
FirewallRules: [{B4BCD558-F415-4628-A681-E2B8A384D4EB}] => (Allow) C:\Program Files (x86)\AVG\AVG2013\avgemca.exe
FirewallRules: [{4EC7A5E2-0770-4BDC-9A01-FD3863489F7C}] => (Allow) C:\Program Files (x86)\AVG\AVG2013\avgemca.exe
FirewallRules: [{9A32CE37-106E-46E4-B85B-6CA90FADD837}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

==================== Faulty Device Manager Devices =============

Name: Epson Mass Storage Device
Description: Epson Mass Storage Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Epson
Service: USBSTOR
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.


==================== Event log errors: =========================

Application errors:
==================
Error: (06/24/2015 08:03:18 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/23/2015 08:48:06 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: GWXUX.exe, version: 6.3.9600.17813, time stamp: 0x554a15f3
Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x556366f2
Exception code: 0xc0000005
Fault offset: 0x000000000004ada4
Faulting process id: 0xfa4
Faulting application start time: 0xGWXUX.exe0
Faulting application path: GWXUX.exe1
Faulting module path: GWXUX.exe2
Report Id: GWXUX.exe3

Error: (06/23/2015 07:20:46 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/23/2015 03:38:32 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program regsvr32.exe version 6.1.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: f34

Start Time: 01d0adc1d763cd0d

Termination Time: 1

Application Path: C:\Windows\System32\regsvr32.exe

Report Id:

Error: (06/23/2015 03:35:17 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/23/2015 03:14:44 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: GWXUX.exe, version: 6.3.9600.17813, time stamp: 0x554a15f3
Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x556366f2
Exception code: 0xc0000005
Fault offset: 0x000000000004ada4
Faulting process id: 0x1038
Faulting application start time: 0xGWXUX.exe0
Faulting application path: GWXUX.exe1
Faulting module path: GWXUX.exe2
Report Id: GWXUX.exe3

Error: (06/23/2015 02:27:10 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program CCleaner64.exe version 5.3.0.5128 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: dc8

Start Time: 01d0adb577e361be

Termination Time: 347

Application Path: C:\Program Files\CCleaner\CCleaner64.exe

Report Id: 7c13cc3b-19ab-11e5-87f8-7845c42529be

Error: (06/23/2015 02:08:36 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.17840, time stamp: 0x555f657e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000007fffff45760
Faulting process id: 0x1a2c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (06/23/2015 02:06:40 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.17840, time stamp: 0x555f657e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000007fffff45760
Faulting process id: 0x11f0
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (06/22/2015 08:25:23 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.17840, time stamp: 0x555f657e
Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x556366f2
Exception code: 0xc0000005
Fault offset: 0x000000000004ada4
Faulting process id: 0x2438
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3


System errors:
=============
Error: (06/23/2015 11:31:15 PM) (Source: Service Control Manager) (EventID: 7006) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (06/23/2015 08:16:54 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {005A3A96-BAC4-4B0A-94EA-C0CE100EA736}

Error: (06/23/2015 08:01:48 PM) (Source: Application Popup) (EventID: 1060) (User: )
Description: \??\C:\ComboFix\catchme.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (06/23/2015 07:57:17 PM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Error: (06/23/2015 04:02:19 PM) (Source: Service Control Manager) (EventID: 7006) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (06/23/2015 03:30:47 PM) (Source: Service Control Manager) (EventID: 7006) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (06/17/2015 09:54:06 PM) (Source: Service Control Manager) (EventID: 7006) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (06/17/2015 04:33:31 PM) (Source: Service Control Manager) (EventID: 7006) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (06/16/2015 11:10:49 PM) (Source: Service Control Manager) (EventID: 7006) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (06/13/2015 03:24:23 PM) (Source: Schannel) (EventID: 4119) (User: NT AUTHORITY)
Description: The following fatal alert was received: 51.


Microsoft Office:
=========================
Error: (06/24/2015 08:03:18 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/23/2015 08:48:06 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: GWXUX.exe6.3.9600.17813554a15f3ntdll.dll6.1.7601.18869556366f2c0000005000000000004ada4fa401d0aded85260ecbC:\Windows\System32\GWX\GWXUX.exeC:\Windows\SYSTEM32\ntdll.dllc4090aff-19e0-11e5-95c1-7845c42529be

Error: (06/23/2015 07:20:46 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/23/2015 03:38:32 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: regsvr32.exe6.1.7600.16385f3401d0adc1d763cd0d1C:\Windows\System32\regsvr32.exe

Error: (06/23/2015 03:35:17 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/23/2015 03:14:44 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: GWXUX.exe6.3.9600.17813554a15f3ntdll.dll6.1.7601.18869556366f2c0000005000000000004ada4103801d0adbef1ebb949C:\Windows\System32\GWX\GWXUX.exeC:\Windows\SYSTEM32\ntdll.dll318e85dc-19b2-11e5-87f8-7845c42529be

Error: (06/23/2015 02:27:10 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: CCleaner64.exe5.3.0.5128dc801d0adb577e361be347C:\Program Files\CCleaner\CCleaner64.exe7c13cc3b-19ab-11e5-87f8-7845c42529be

Error: (06/23/2015 02:08:36 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: iexplore.exe11.0.9600.17840555f657eunknown0.0.0.000000000c0000005000007fffff457601a2c01d0adb5b59a7904C:\Program Files\Internet Explorer\iexplore.exeunknownf49606a5-19a8-11e5-87f8-7845c42529be

Error: (06/23/2015 02:06:40 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: iexplore.exe11.0.9600.17840555f657eunknown0.0.0.000000000c0000005000007fffff4576011f001d0adb56e981867C:\Program Files\Internet Explorer\iexplore.exeunknownafc7f36b-19a8-11e5-87f8-7845c42529be

Error: (06/22/2015 08:25:23 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: iexplore.exe11.0.9600.17840555f657entdll.dll6.1.7601.18869556366f2c0000005000000000004ada4243801d0ad209ed2730dC:\Program Files\Internet Explorer\iexplore.exeC:\Windows\SYSTEM32\ntdll.dll6d59679f-1914-11e5-87f8-7845c42529be


CodeIntegrity Errors:
===================================
Date: 2015-06-23 20:01:48.850
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2015-06-23 20:01:48.808
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


==================== Memory info ===========================

Processor: Intel® Core™ i5-2320 CPU @ 3.00GHz
Percentage of memory in use: 51%
Total physical RAM: 3974.15 MB
Available physical RAM: 1934.28 MB
Total Pagefile: 7946.51 MB
Available Pagefile: 5302.95 MB
Total Virtual: 8192 MB
Available Virtual: 8191.83 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:917.37 GB) (Free:752.41 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 931.5 GB) (Disk ID: 6C6B85D2)
Partition 1: (Not Active) - (Size=39 MB) - (Type=DE)
Partition 2: (Active) - (Size=14.1 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=917.4 GB) - (Type=07 NTFS)

==================== End of log ============================
 

[DanoNH]

Hi, Thanks for the quick response. I will try to post the logs here. One of the problems I am having is that my web pages aren't working correctly eg I click on links and nothing happens. I also get a security alert when opening a new browsing tab that says you are about to view webpages over a secure connection. If this won't post I'll use a different computer to post replies.


NOTE I have tried to post and I get this message:
Oops! Something went wrong!
*** Forbidden. Please enable JavaScript. ***

OK, thanks for the logs.  I have a few questions for you:

1. About how long ago did this start happening?
2. What web browser are you using when this happens? 
3. Which browsers work OK for you?
   1. Internet Explorer?
   2. Firefox?
   3. Google Chrome?
4. Could you please post the contents of the AVG log where it reported it found this Trojan program?

 

I look forward to your answers, and will be preparing next steps for you.  Thanks for your patience. 

[eevie]

HI

 

This started to happen 23 June, just 2 days ago.

 

I am using Internet explorer. When I first had problems I tried firefox as I thought it may be the browser, this did not work perfectly either.  I don't use Chrome.

 

After using the computer to get the various logs yesterday I switched off my machine.  I have turned it back on today, it took about 10 mins to load.  Today it won't access the internet at all, I get an error message - not connected.  I am connecting via Ethernet cable which worked yesterday, I have swopped cables, but it still does not work.  The internet will work on the laptop wirelessly, but my computer has never worked wirelessly, I've had it several years now, I never bothered to fix it as the Ethernet cable did a good job.

 

Here is the log of the AVG scan which reported the errors.

 

hole Computer Scan
"High priority;""16"";""16"";""0"""
"Folders selected for scanning:;""Scan Whole Computer"""
"Started:;""23/06/2015, 14:08:10"""
"Finished:;""23/06/2015, 14:44:50"""
"Total object scanned:;""2005843"""
"User who launched the scan:;""Yvonne"""

"Status;""Priority"";""Name"";""Description"";""Result"""
"Healed;""High"";""Trojan horse Generic_r.FCF"";""c:\Program Files (x86)\Dell\Stage Remote\StageRemoteService.exe (3616)"";""Secured"""
"Healed;""High"";""Trojan horse Generic_r.FCF"";""c:\Program Files (x86)\AVG Web TuneUp\avgcefrend.exe (4516)"";""Secured"""
"Healed;""High"";""Found registry key with reference to infected file C:\ProgramData\VarihImuje\LamutEzerp.jan"";""HKU\S-1-5-21-2680941182-924487306-1447265962-1000\Software\Microsoft\Windows\CurrentVersion\Run\\VarihImuje"";""Secured"""
"Healed;""High"";""Trojan horse Generic_r.FCF"";""c:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe (3056)"";""Secured"""
"Healed;""High"";""Trojan horse Generic_r.FCF"";""c:\Users\Yvonne\AppData\Roaming\Dropbox\bin\Dropbox.exe (4604)"";""Secured"""
"Healed;""High"";""Could be a Trojan horse Android/Exploit"";""C:\Program Files (x86)\Wondershare\Dr.Fone for Android\Root\exynos-abuse"";""Secured"""
"Healed;""High"";""Trojan horse Generic_r.FCF"";""c:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe (4016)"";""Secured"""
"Healed;""High"";""Trojan horse Generic_r.FCF"";""c:\Program Files (x86)\AVG Web TuneUp\vprot.exe (4076)"";""Secured"""
"Healed;""High"";""Trojan horse Generic_r.FCF"";""c:\Program Files (x86)\Cyberlink\PowerDVD9\PDVD9Serv.exe (3996)"";""Secured"""
"Healed;""High"";""Trojan horse Generic_r.FCF"";""c:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe (4004)"";""Secured"""
"Healed;""High"";""Trojan horse Generic_r.FCF"";""c:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe (2992)"";""Secured"""
"Healed;""High"";""Trojan horse Generic_r.FCF"";""c:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe (3220)"";""Secured"""
"Healed;""High"";""Trojan horse Generic_r.FCF"";""c:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe (3560)"";""Secured"""
"Healed;""High"";""Trojan horse Generic_r.FCF"";""c:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe (3964)"";""Secured"""
"Healed;""High"";""Trojan horse Generic_r.FCF"";""c:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (5700)"";""Secured"""
"Healed;""High"";""Virus identified Linux/Exploit.MempoDroid"";""C:\Program Files (x86)\Wondershare\Dr.Fone for Android\Root\mempodroid"";""Secured"""

[DanoNH]

Hi eevie,
 
Thanks for the AVG log.  It sure looks like AVG is not treating your system well there. 

 

Let's try this:
 
First
I would like you to use System Restore to roll your computer back to a saved checkpoint.

• Click the Start Orb , and in the search box, type system restore
  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
• When you see System Restore show up in the list above, click on it.
• System Restore opens
• Click Next
• Look for this restore point:
  17-06-2015 17:32:28 Scheduled Checkpoint
  (that's June 17th at 5:32:28 PM)
• If you found this restore point, go to step 9, otherwise, continue to step 7.
• If you don't see it in the list it shows you, select the Show more restore points check box as shown below:
  
• Look for the same restore point in step 5
• Select the restore point in the list.
• Click Next
• Click Finish
• The restore operation should take place and reboot automatically to your login screen.  Once you login, you should soon see a message indicating whether or not System Restore completed successfully. 
• Let me know if System Restore worked properly or not.

Next
Now I would like you to disable AVG's automatic scanner, and don't allow it to remove anything it finds.

• Open the AVG program.
• Click the Computer component.
• In the Anti-Virus section, change the switch to Disabled.

Please limit your online activity with the infected computer, and let me know if you have Internet connectivity again after these steps.

[eevie]

Hi, thanks for the instructions.

 

System restore did not work.  The message after it went through the process and restarted itself was:  System restore did not complete successfully.  Your computer's system files and settings were not changed.

 

I have disabled AVG, the internet still does not work.  Thanks again for your time.

[DanoNH]

Hi eevie,
 
OK, let's see if an earlier Restore Point will work.  Basically the same instructions except for the chosen Restore Point, and my comments/questions at the end...

 

First
I would like you to use System Restore to roll your computer back to a saved checkpoint.

• Click the Start Orb , and in the search box, type system restore
  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
• When you see System Restore show up in the list above, click on it.
• System Restore opens
• Click Next
• Look for this restore point:
  09-06-2015 23:20:13 Windows Update
  (that's June 9th at 11:20:13 PM)
   
• If you found this restore point, go to step 9, otherwise, continue to step 7.
• If you don't see it in the list it shows you, select the Show more restore points check box as shown below:
  
   
• Look for the same restore point in step 5
• Select the restore point in the list.
• Click Next
• Click Finish
• The restore operation should take place and reboot automatically to your login screen.  Once you login, you should soon see a message indicating whether or not System Restore completed successfully. 
• Let me know if System Restore worked properly or not.

Next
Now I would like you to again disable AVG's automatic scanner, and don't allow it to remove anything it finds.

• Open the AVG program.
• Click the Computer component.
• In the Anti-Virus section, change the switch to Disabled.

Please continue to limit your online activity with the infected computer, and let me know if you have Internet connectivity again after these steps.

 

Also, can you confirm that you have not deleted anything inside of, nor emptied AVG's quarantine folder?  Please leave any and all of that intact as we may need to use it. 

[eevie]

Hi, I have tried various system restore point, going back to the earliest, and all give me the same "did not complete successfully" message.  AVG is disabled and I have not deleted anything.  I am not using the computer at the moment, only to turn it on and follow your instructions.

 

Thanks again

[DanoNH]

Thanks for your patience.  We have some other things we can try here, so hang in there... we'll get it sorted out. 

 

First
Run a FRST Fix

• Download the attached fixlist.txt file and save it to the Desktop:
  
   fixlist.txt   29bytes   184 downloads
  
  (Note: It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.)
  
  Notice: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.
• Run FRST/FRST64 from your Desktop and press the Fix button just once and wait.
  
• If for some reason the tool needs a restart, please make sure you let the system restart normally.  After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop named Fixlog.txt. Please post the contents of that log file into your next reply.

Second
Try accessing the Internet again and see if it works or not. .

 

If you do have Internet access, skip to the Third step. 

 

If you don't have Internet access still, then let's restore the items that AVG has quarantined. 

 

Here are instructions.

 

Restore them all except for this one:

"Healed;""High"";""Found registry key with reference to infected file C:\ProgramData\VarihImuje\LamutEzerp.jan"";""HKU\S-1-5-21-2680941182-924487306-1447265962-1000\Software\Microsoft\Windows\CurrentVersion\Run\\VarihImuje"";""Secured"""

 

Third

Run a scan with Farbar Service Scanner

Please download Farbar Service Scanner, save it to the Desktop, and run it on the computer with the issue.

• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

 

Finally
In your next reply, please copy/paste the contents of the following logs:

• FRST fixlog
• FSS log

And tell me whether or not you got Internet access back after either the First or Second steps.

[eevie]

Hi

 

I have followed the instructions, but still no Internet. 

 

The status icon indicates the following:

 

Currently Connected to:

Identifying…..(TALKTALK.....)

No Internet Access

 

Wireless network connection – connected.

 

But as I mentioned before my computer has never managed to work wirelessly, I did try to sort it out a few years ago, but gave up as using Ethernet cable was simple and easy.

 

Thanks again for your help.  Here are the 2 logs:

 

Farbar Service Scanner Version: 17-01-2015
Ran by Yvonne (administrator) on 28-06-2015 at 20:49:38
Running from "C:\Users\Yvonne\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

afd Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open afd registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open afd registry key. The service key does not exist.
Checking LEGACY_afd: ATTENTION!=====> Unable to open LEGACY_afd\0000 registry key. The key does not exist.

Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error. Google IP is unreachable
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors
IE proxy is enabled.

 

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Policy:
========================

Action Center:
============

wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.

BITS Service is not running. Checking service configuration:
The start type of BITS service is set to Demand. The default start type is Auto.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.

Windows Autoupdate Disabled Policy:
============================

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****

 

 

Fix result of Farbar Recovery Scan Tool (x64) Version:24-06-2015
Ran by Yvonne at 2015-06-28 20:40:03 Run:1
Running from C:\Users\Yvonne\Desktop
Loaded Profiles: Yvonne (Available Profiles: Yvonne)
Boot Mode: Normal
==============================================

fixlist content:
*****************
LastRegBack: 2015-06-13 11:27
*****************

LastRegBack: 2015-06-13 11:27 => Error: The restore operation should be done in the recovery mode.

==== End of Fixlog 20:40:03 ====

[DanoNH]

Hello eevie,

 

Let's try to get the registry rolled back using Recovery Mode.  For these steps you will need a USB stick that you don't mind formatting clean.

 

If you have a USB stick to use, then proceed with the instructions below.  If not, then stop and let me know.

 

Now

 

Run FRST from the Recovery Environment

• On a known clean machine, download Farbar Recovery Scan Tool x64 and save it to your flash drive.
• Download the following fixlist.txt file and save it to your flash drive:  fixlist.txt   29bytes   235 downloads

Plug the flashdrive into the infected PC.

 

 

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

Note: In case you can not enter System Recovery Options by using the F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.
To make a repair disk on Windows 7, see here: http://www.sevenforu...isc-create.html
 

On the System Recovery Options menu you will see the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

Select Command Prompt

• Once in the Command Prompt:
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close Notepad.
  • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to agree to the Disclaimer.
    
  • Press the Fix button.
  • It will create a log named fixlog.txt on the flash drive. Please copy and paste the contents of this file into your reply.

[eevie]

Hi

 

I followed the instructions and on typing f:\frst64 and then press Enter, I got a message no disc in drive, I cancelled this and proceeded to click fix.

 

Thanks

 

Here is the log:

 

Fix result of Farbar Recovery Scan Tool (x64) Version:28-06-2015 01
Ran by SYSTEM at 2015-06-29 19:00:46 Run:2
Running from f:\
Boot Mode: Recovery
==============================================

fixlist content:
*****************
LastRegBack: 2015-06-13 11:27
*****************

DEFAULT hive copied successfully to System32\config\HiveBackup
DEFAULT hive restored successfully from registry back up.
SAM hive copied successfully to System32\config\HiveBackup
SAM hive restored successfully from registry back up.
SECURITY hive copied successfully to System32\config\HiveBackup
SECURITY hive restored successfully from registry back up.
SOFTWARE hive copied successfully to System32\config\HiveBackup
SOFTWARE hive restored successfully from registry back up.
SYSTEM hive copied successfully to System32\config\HiveBackup
SYSTEM hive restored successfully from registry back up.

==== End of Fixlog 19:00:51 ====

 

[DanoNH]

Very good, some progress!

 

So, did you test your Internet access after this?  I'd like to know the results please.

 

Can you tell me also if you have your Windows 7 installation and/or System Recovery DVD?

[eevie]

Hi, still no internet. When I turn the computer on it shows AVG has found the trojan horse PSW Generic 12.BYCD. also an error message regsvr 32 c:\program data\varihlmuje\ LemutEzerp.jan failed to load. Also computer is very slow, I tried to open word to paste a screen shot, but it kept going to 'failing to respond'. A windows disc did not come with the computer, I have a drivers and utikities disc. I dont have a recovery disc. Thanks