Unknown Error on Outlook (0x80040201)
Posted 25 June 2015 - 11:32 PM
Posted 26 June 2015 - 03:39 AM
This can happen if you disconnect Outlook from Exchange server and reconfigure it to use a local .pst file instead of an Exchange server mailbox. After this some Global Address list entries may stay cashed in Outlook client and will cause this error. Before sending the message Outlook will try to resolve all the recipients and since Global Address List is not available any more, it will report an error.
When you try to open properties for such address entry the following error will be reported:
The name or distribution list has been deleted and is no longer a valid Address Book entry. The item could not be found.
Remove the cashed entries from the Outlook client. For detailed instructions have a look at FAQ article 000032 How to remove addresses from the Outlook address cashe.
Edited by Dashing star, 26 June 2015 - 03:40 AM.
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