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system often freezes, loses signal [Solved]

very confused

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#31
Ricky_22

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It wasn't necessary to click the Control Panel, on clicking the start button the search box is there ... The diagnosis was finished and computer restarted ... no problems found ..... curiouser and curiouser   

 

 

Thank you for your time, with the time difference between the UK and Aus I guess it's pretty demanding -


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#32
ruggie_uk

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ok then a file system check next - and yes it's curious.

 

Administrator Command Prompt

  • Click Start.
  • In the Start Search box, type cmd, and then press CTRL+SHIFT+ENTER (Or Right click Command Prompt and select Run as administrator)
  • If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  • The Administrator command prompt will now display on screen, you can be sure it is the correct one if the prompt says c:\windows\system32>

Type the following line and then press enter.
chkdsk c: /r

 


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#33
Ricky_22

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Check Disk completed overnight, and computer restarted ... no messages for any problems were posted when I signed in this morning -


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#34
Ricky_22

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Everything was going so well when I started the computer 30 mins ago, then it just Black screened and crashed . no signal ...


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#35
ruggie_uk

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I am starting to think there may be a hardware/driver issue here rather than malware causing the issue.

Bear with me while I speak to a technician for more advice.


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#36
Ricky_22

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I am starting to think there may be a hardware/driver issue here rather than malware causing the issue.

Bear with me while I speak to a technician for more advice.

 

Thank you very much, I am upgrading to windows 10 on 29th July, and would like a stable and clean system for it. Obliged


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#37
iammykyl

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Gday.

Phillpower2 referred Ricky_22 here with suspected malware, now that he has been given a clean bill of health, please return to the original post to carry on troubleshooting.

http://www.geekstogo...s/#entry2505324 Thanks.


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#38
Ricky_22

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Okay. thank you very much


Edited by Ricky_22, 09 July 2015 - 12:20 AM.

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#39
iammykyl

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Your welcome :thumbsup:


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#40
Dakeyras

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My personal thanks to ruggie_uk for the temp' cover...

--------------

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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