Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Computer Factory Reset Problem :(


  • Please log in to reply

#1
zCookieMonsterz

zCookieMonsterz

    New Member

  • Member
  • Pip
  • 4 posts

I have a Dell computer. Tried factory resetting it but I need OR a windows CD (which I lost), OR a system image (which I don't have again), OR I could use a restore point. Sadly, I don't have any. So, basicly, I can't reset my computer? It's full of spyware I guess so I need some help...

 


  • 0

Advertisements


#2
Caliburn

Caliburn

    Member

  • Member
  • PipPipPip
  • 246 posts

Have a go here, before you do a reset. ;)


  • 0

#3
zCookieMonsterz

zCookieMonsterz

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts

Malware isn't the only reason why I want to reset my computer.


Edited by zCookieMonsterz, 26 June 2015 - 11:56 AM.

  • 0

#4
zCookieMonsterz

zCookieMonsterz

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts

Please help, this is pretty urgent :(


  • 0

#5
Caliburn

Caliburn

    Member

  • Member
  • PipPipPip
  • 246 posts

Do you have the original product key?


  • 0

#6
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,091 posts

What is the full model number?

Is there a COA sticker on it and is it readable?

 

There should be a recovery partition on the hard drive that can be used to restore to factory state. The online users guide will show how to use it. That's why I need the full model number.

 

You should be doing image backups so a problem like this can't seriously hurt you. Too late now, but think about it for the future once this is fixed.

Get an external USB hard drive and use Macrium Reflect Free. Keep it up to date.


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP