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HP 2132 Printer prints blank


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#1
msbug

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Installed HP 2132 printer on my laptop. Updated with windows, installed software. Started to print a coupon, paper feeds thru and is blank. Start button is flashing. Clicking on printer icon and it says printing. I uninstalled and re-installed same thing. On first install, 2 coupons printed, then this happened. Tried reinstalling and the blank page comes out. Thanks.


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#2
zep516

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What about the ink cartridges, can you reseat them perhaps. Does the manual say anything about a flashing start button ?
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#3
msbug

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I did reseat them. First a message paper jam comes up and there is no jam. Then the on/off button or resume will flash. When I print a blank page comes out. When I first used it, it printed two coupons from my email and then nothing.


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#4
zep516

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Will it print a self test page as shown here,

http://support.hp.co...ument/c04635815

Or have you already tried that ?

Joe
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#5
msbug

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I just tried and it comes up with paper jam or tray problem and I have looked everywhere inside and there is nothing. then it prints a blank page and the off/on button just keeps blinking. Two blank pages came out and then all of a sudden the test page came out. So I went to print a coupon in my email and it does nothing but the on/off button blinking.


Edited by msbug, 03 July 2015 - 02:14 PM.

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#6
zep516

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paper jam or tray problem


It sounds like you have a possible "mechanical" issue with-in the printer causing the paper jam or tray problem error, something may have got broken or a simple spring or sensor issue, I don't know how to advise on that at the moment.

Joe
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#7
msbug

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thanks I believe I am going to return it.


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#8
zep516

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Good idea.
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