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virus [Closed]


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    Trusted Helper

  • Malware Removal
  • 3,901 posts
Thank you for the log. :) Has the rundll error stopped occurring?

Let's run a sweep for remnants and check for any out of date programs on your machine. :)

Please disable your antivirus for the duration of my instructions. Don't forget to re-enable them after you have completed the steps.

Step 1: Scan with Malwarebytes

Please download Malwarebytes Anti-Malware to your desktop
Install the progamme and select update
Once it has updated select Settings > Detection and Protection
Tick Scan for rootkits


Go back to the Dashboard and select Scan Now


If threats are detected, click the Apply Actions button, MBAM will ask for a reboot.



On completion of the scan (or after the reboot), start MBAM,

Click History, then Application Logs, then check the Select box by the first Scan Log in the list and then click on the log to highlight it.

Click Export, select text file and save to the desktop as MBAM.txt and post in your next reply.

Step 2: ESET Online Virus Scan

Please note: You can use Internet Explorer or Firefox for this step.

If you use Firefox, you will be prompted to download esetsmartinstaller_enu.exe. Please do so, then double click it to install it.

Please click on this link and then click the ESET Online Scanner bar ---->esetbar_zps93905f48.jpg
  • Select the option YES, I accept the Terms of Use then click on Start
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked.
  • Make sure that the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
  • Scan for potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth Technology
  • Now click on Start
  • The virus signature database will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically. The scan may take several hours.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • Now click on Finish
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.
Step 3: SecurityCheck Scan

Download Security Checksecuritycheck_zpsb7736812.jpg by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • NOTE: If SecurityCheck aborts and you get the following message: UNSUPPORTED OPERATING SYSTEM! ABORTED! try rebooting the system and then run SecurityCheck again.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Things I need to see in your next post:
  • ESET Scan Log
  • MBAM Log
  • SecurityCheck Log

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    Trusted Helper

  • Malware Removal
  • 3,901 posts

Due to lack of feedback, this topic has been closed.

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