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Can't Change Wi-Fi network

Networking; Malware; Windows

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#1
BluePoet

BluePoet

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Good day to all.  I have a problem with wifi connectivity.  My computer boot normally, but when I try to switch from my default wifi network to another that I operate simultaneously, I don't get any farther than a disconnect from the default network.  After this, I cannot open the list of available networks, either from the taskbar or from the Network and Sharing Center.  The troubleshooter found no problems, or I would not be here.  I suspect malware is to blame.

 

EDIT:  I am running Windows 7 Ultimate 64-bit and Kaspersky 2015.  I am doing a full system scan, but it is going very slowly.


Edited by BluePoet, 12 July 2015 - 08:28 AM.

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#2
phillpower2

phillpower2

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Hello Blue Poet,

 

As you suspect this could be malware related it is best that you get that checked out first, please see the GTG malware redirection information below;

 

I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).

 

Good luck  :thumbsup: 


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