[wen_peek]

Hello everyone,

 

Not sure if I'm posting this to the correct place or not but here's my problem.  I just purchased a used Dell laptop (I don't have the model # with me at the moment) and I want to go in and do a fresh install of windows 7 only because you just never know what's on a used computer.  Of course Dell (or Microsoft) does not provide Windows 7 disks anymore plus it also has a much newer version of MS Office that I really want to keep.  Any suggestions on what I should do?  Thanks so much for your time.

 

Respectfully,

 

Wendy ~ Dallas, Texas

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Get the full model number and we can check the Users Guide to see how to do a restore to factory state. Normally with Dell computers you start it by pressing F11 or Ctrl+F11 during boot as soon as the Dell logo appears. Keep tapping every second or so until the recovery starts.

 

This will wipe everything and put the computer back to how it was when it was purchased.

[Ztruker]

Get the full model number and we can check the Users Guide to see how to do a restore to factory state. Normally with Dell computers you start it by pressing F11 or Ctrl+F11 during boot as soon as the Dell logo appears. Keep tapping every second or so until the recovery starts.

 

This will wipe everything and put the computer back to how it was when it was purchased.

[123Runner]

If the newer MS office was not part of the factory image then you wont get that back when you do a factory restore to like new condition.