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McAfee and Windows Defender not starting [Solved]


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#1
roshan.sarpal

roshan.sarpal

    New Member

  • Member
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  • 9 posts

I downloaded and installed the FRST tool and have attached the scan result.

 

Please do help me in this regard. :(

Attached Files


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#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Hi there, you may need to run a repair on McAfee after this . However, lets see if it runs first :)

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

CreateRestorePoint:
SearchScopes: HKLM -> {9BB47C17-9C68-4BB3-B188-DD9AF0FD2488} URL = http://dts.search.as...q={searchTerms}
SearchScopes: HKLM-x32 -> {9BB47C17-9C68-4BB3-B188-DD9AF0FD2488} URL = http://dts.search.as...q={searchTerms}
SearchScopes: HKU\S-1-5-21-2707771882-331809377-1980215397-1002 -> DefaultScope {014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL = http://www.trovi.com...rchTerms}&SSPV=
SearchScopes: HKU\S-1-5-21-2707771882-331809377-1980215397-1002 -> {014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL = http://www.trovi.com...rchTerms}&SSPV=
SearchScopes: HKU\S-1-5-21-2707771882-331809377-1980215397-1002 -> {9BB47C17-9C68-4BB3-B188-DD9AF0FD2488} URL = http://dts.search.as...q={searchTerms}
DPF: HKLM-x32 {4FF78044-96B4-4312-A5B7-FDA3CB328095}
R2 VSSS; C:\Users\RossyC\AppData\Roaming\Microsoft\SystemCertificates\VSSVC.exe [104991104 2015-06-23] (Microsoft Corporation) [File not signed] <==== ATTENTION
S1 dwyjztak; \??\C:\WINDOWS\system32\drivers\dwyjztak.sys [X]
R4 KProcessHacker2; \??\C:\Program Files\kprocesshacker.sys [X]
S1 809214a3; C:\WINDOWS\system32\drivers\809214a3.sys [94168 2015-07-13] () [File not signed]
2015-07-19 11:44 - 2015-07-19 11:44 - 01415680 _____ (wj32) C:\Program Files\K6AFSOTH.exe
2015-07-19 11:34 - 2015-07-19 11:34 - 01415680 _____ (wj32) C:\Program Files\OTHD19GY.exe
2015-07-19 11:33 - 2015-07-19 11:33 - 01415680 _____ (wj32) C:\Program Files\43MLLYRC.exe
2015-07-19 11:25 - 2015-07-19 11:25 - 01415680 _____ (wj32) C:\Program Files\SAEAYMIS.exe
2015-07-19 11:23 - 2015-07-19 11:23 - 01415680 _____ (wj32) C:\Program Files\1MGV8G4S.exe
2015-07-19 11:21 - 2015-07-19 11:21 - 01415680 _____ (wj32) C:\Program Files\C3GKSIKJ.exe
2015-07-19 11:21 - 2015-07-19 11:21 - 01415680 _____ (wj32) C:\Program Files\3U10O4EW.exe
2015-07-19 11:16 - 2015-07-19 11:16 - 01415680 _____ (wj32) C:\Program Files\MTPUZKP4.exe
2015-07-19 11:16 - 2015-07-19 11:16 - 01415680 _____ (wj32) C:\Program Files\K32I95L3.exe
2015-07-19 11:16 - 2015-07-19 11:16 - 01415680 _____ (wj32) C:\Program Files\A9HZK0TS.exe
2015-07-19 09:11 - 2015-07-19 09:11 - 01415680 _____ (wj32) C:\Program Files\2PK1WK0V.exe
2015-07-19 09:09 - 2015-07-19 09:09 - 01415680 _____ (wj32) C:\Program Files\SD9V8K0C.exe
2015-07-19 09:08 - 2015-07-19 09:08 - 01415680 _____ (wj32) C:\Program Files\ML1H5NJZ.exe
2015-07-19 09:08 - 2015-07-19 09:08 - 01415680 _____ (wj32) C:\Program Files\LNJ5784Y.exe
2015-07-19 09:08 - 2015-07-19 09:08 - 01415680 _____ (wj32) C:\Program Files\L5T5TDL5.exe
2015-07-19 09:08 - 2015-07-19 09:08 - 01415680 _____ (wj32) C:\Program Files\F9OKKLKD.exe
2015-07-19 09:08 - 2015-07-19 09:08 - 01415680 _____ (wj32) C:\Program Files\BXLFH571.exe
2015-07-19 09:08 - 2015-07-19 09:08 - 01415680 _____ (wj32) C:\Program Files\782WC5ZT.exe
2015-07-19 09:07 - 2015-07-19 09:07 - 01415680 _____ (wj32) C:\Program Files\JR7ZF3N3.exe
2015-07-19 09:07 - 2015-07-19 09:07 - 01415680 _____ (wj32) C:\Program Files\G8O8O0O4.exe
2015-07-19 08:44 - 2015-07-19 08:44 - 01415680 _____ (wj32) C:\Program Files\MYMAKEYU.exe
2015-07-19 08:09 - 2015-07-19 08:09 - 01415680 _____ (wj32) C:\Program Files\4E54UL3U.exe
2015-07-19 08:04 - 2015-07-19 08:04 - 01415680 _____ (wj32) C:\Program Files\UTY3ZVSR.exe
2015-07-17 10:12 - 2015-07-17 10:12 - 01415680 _____ (wj32) C:\Program Files\Y6AK6IKU.exe
2015-07-17 10:12 - 2015-07-17 10:12 - 01415680 _____ (wj32) C:\Program Files\O8S4O8G0.exe
2015-07-17 10:12 - 2015-07-17 10:12 - 01415680 _____ (wj32) C:\Program Files\9HRFWJT2.exe
2015-07-17 10:12 - 2015-07-17 10:12 - 01415680 _____ (wj32) C:\Program Files\6MEUEYEY.exe
2015-07-17 10:11 - 2015-07-17 10:11 - 01415680 _____ (wj32) C:\Program Files\TVOKFH4N.exe
2015-07-17 10:11 - 2015-07-17 10:11 - 01415680 _____ (wj32) C:\Program Files\RTHB460T.exe
2015-07-17 10:11 - 2015-07-17 10:11 - 01415680 _____ (wj32) C:\Program Files\PJF93WSM.exe
2015-07-17 10:11 - 2015-07-17 10:11 - 01415680 _____ (wj32) C:\Program Files\K6KEMEUE.exe
2015-07-17 10:11 - 2015-07-17 10:11 - 01415680 _____ (wj32) C:\Program Files\FS5I0D9X.exe
2015-07-17 10:11 - 2015-07-17 10:11 - 01415680 _____ (wj32) C:\Program Files\19TH1H1L.exe
2015-07-17 10:10 - 2015-07-17 10:10 - 01415680 _____ (wj32) C:\Program Files\TX2YV29X.exe
2015-07-17 10:10 - 2015-07-17 10:10 - 01415680 _____ (wj32) C:\Program Files\EJOK5TYD.exe
2015-07-17 10:10 - 2015-07-17 10:10 - 01415680 _____ (wj32) C:\Program Files\DTMGDYLF.exe
2015-07-17 10:10 - 2015-07-17 10:10 - 01415680 _____ (wj32) C:\Program Files\9BZT3SOH.exe
2015-07-17 10:10 - 2015-07-17 10:10 - 01415680 _____ (wj32) C:\Program Files\6ZLV5SM2.exe
2015-07-17 10:10 - 2015-07-17 10:10 - 01415680 _____ (wj32) C:\Program Files\5UNP5A6Z.exe
2015-07-17 10:09 - 2015-07-17 10:09 - 01415680 _____ (wj32) C:\Program Files\IMANSXKX.exe
2015-07-15 19:47 - 2015-07-15 19:47 - 01415680 _____ (wj32) C:\Program Files\MJMTCADS.exe
2015-07-15 11:25 - 2015-07-15 11:25 - 01415680 _____ (wj32) C:\Program Files\CUT18WN5.exe
2015-07-14 11:20 - 2015-07-14 11:20 - 01415680 _____ (wj32) C:\Program Files\EU06NOAW.exe
2015-07-14 11:20 - 2015-07-14 11:20 - 01415680 _____ (wj32) C:\Program Files\CYULMI4G.exe
2015-07-14 10:20 - 2015-07-14 10:20 - 01415680 _____ (wj32) C:\Program Files\SJT32VDF.exe
2015-07-14 10:20 - 2015-07-14 10:20 - 01415680 _____ (wj32) C:\Program Files\RTMOD92Z.exe
2015-07-14 10:04 - 2015-07-14 10:04 - 01415680 _____ (wj32) C:\Program Files\713RKGAY.exe
2015-07-13 21:13 - 2015-07-13 21:13 - 00094168 _____ C:\WINDOWS\system32\Drivers\809214a3.sys
2015-06-24 23:20 - 2015-06-24 23:20 - 01415680 _____ (wj32) C:\Program Files\MI4XZ3XT.exe
2015-06-24 23:20 - 2015-06-24 23:20 - 01415680 _____ (wj32) C:\Program Files\BCBGH0AP.exe
2015-06-22 20:51 - 2013-12-23 19:17 - 00000000 ____D C:\ProgramData\boost_interprocess
2014-06-08 14:28 - 2014-06-08 14:28 - 0000000 _____ () C:\Users\RossyC\AppData\Local\{B624D5F5-C932-4214-AC34-F209AAF8A653}
C:\Users\RossyC\AppData\Roaming\Microsoft\SystemCertificates\VSSVC.exe
C:\WINDOWS\system32\drivers\dwyjztak.sys
C:\Program Files\kprocesshacker.sys
C:\WINDOWS\system32\drivers\809214a3.sys
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers


Save this as fixlist.txt, in the same location as FRST.exe
FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S0].txt as well.

  • 0

#3
roshan.sarpal

roshan.sarpal

    New Member

  • Topic Starter
  • Member
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  • 9 posts

Fixlog.txt:

Fix result of Farbar Recovery Scan Tool (x64) Version:18-07-2015 01
Ran by RossyC at 2015-07-19 17:03:09 Run:1
Running from C:\Users\RossyC\Downloads
Loaded Profiles: RossyC (Available Profiles: RossyC)
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
CreateRestorePoint:
SearchScopes: HKLM -> {9BB47C17-9C68-4BB3-B188-DD9AF0FD2488} URL = http://dts.search.as...q={searchTerms}
SearchScopes: HKLM-x32 -> {9BB47C17-9C68-4BB3-B188-DD9AF0FD2488} URL = http://dts.search.as...q={searchTerms}
SearchScopes: HKU\S-1-5-21-2707771882-331809377-1980215397-1002 -> DefaultScope {014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL = http://www.trovi.com...rchTerms}&SSPV=
SearchScopes: HKU\S-1-5-21-2707771882-331809377-1980215397-1002 -> {014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL = http://www.trovi.com...rchTerms}&SSPV=
SearchScopes: HKU\S-1-5-21-2707771882-331809377-1980215397-1002 -> {9BB47C17-9C68-4BB3-B188-DD9AF0FD2488} URL = http://dts.search.as...q={searchTerms}
DPF: HKLM-x32 {4FF78044-96B4-4312-A5B7-FDA3CB328095}
R2 VSSS; C:\Users\RossyC\AppData\Roaming\Microsoft\SystemCertificates\VSSVC.exe [104991104 2015-06-23] (Microsoft Corporation) [File not signed] <==== ATTENTION
S1 dwyjztak; \??\C:\WINDOWS\system32\drivers\dwyjztak.sys [X]
R4 KProcessHacker2; \??\C:\Program Files\kprocesshacker.sys [X]
S1 809214a3; C:\WINDOWS\system32\drivers\809214a3.sys [94168 2015-07-13] () [File not signed]
2015-07-19 11:44 - 2015-07-19 11:44 - 01415680 _____ (wj32) C:\Program Files\K6AFSOTH.exe
2015-07-19 11:34 - 2015-07-19 11:34 - 01415680 _____ (wj32) C:\Program Files\OTHD19GY.exe
2015-07-19 11:33 - 2015-07-19 11:33 - 01415680 _____ (wj32) C:\Program Files\43MLLYRC.exe
2015-07-19 11:25 - 2015-07-19 11:25 - 01415680 _____ (wj32) C:\Program Files\SAEAYMIS.exe
2015-07-19 11:23 - 2015-07-19 11:23 - 01415680 _____ (wj32) C:\Program Files\1MGV8G4S.exe
2015-07-19 11:21 - 2015-07-19 11:21 - 01415680 _____ (wj32) C:\Program Files\C3GKSIKJ.exe
2015-07-19 11:21 - 2015-07-19 11:21 - 01415680 _____ (wj32) C:\Program Files\3U10O4EW.exe
2015-07-19 11:16 - 2015-07-19 11:16 - 01415680 _____ (wj32) C:\Program Files\MTPUZKP4.exe
2015-07-19 11:16 - 2015-07-19 11:16 - 01415680 _____ (wj32) C:\Program Files\K32I95L3.exe
2015-07-19 11:16 - 2015-07-19 11:16 - 01415680 _____ (wj32) C:\Program Files\A9HZK0TS.exe
2015-07-19 09:11 - 2015-07-19 09:11 - 01415680 _____ (wj32) C:\Program Files\2PK1WK0V.exe
2015-07-19 09:09 - 2015-07-19 09:09 - 01415680 _____ (wj32) C:\Program Files\SD9V8K0C.exe
2015-07-19 09:08 - 2015-07-19 09:08 - 01415680 _____ (wj32) C:\Program Files\ML1H5NJZ.exe
2015-07-19 09:08 - 2015-07-19 09:08 - 01415680 _____ (wj32) C:\Program Files\LNJ5784Y.exe
2015-07-19 09:08 - 2015-07-19 09:08 - 01415680 _____ (wj32) C:\Program Files\L5T5TDL5.exe
2015-07-19 09:08 - 2015-07-19 09:08 - 01415680 _____ (wj32) C:\Program Files\F9OKKLKD.exe
2015-07-19 09:08 - 2015-07-19 09:08 - 01415680 _____ (wj32) C:\Program Files\BXLFH571.exe
2015-07-19 09:08 - 2015-07-19 09:08 - 01415680 _____ (wj32) C:\Program Files\782WC5ZT.exe
2015-07-19 09:07 - 2015-07-19 09:07 - 01415680 _____ (wj32) C:\Program Files\JR7ZF3N3.exe
2015-07-19 09:07 - 2015-07-19 09:07 - 01415680 _____ (wj32) C:\Program Files\G8O8O0O4.exe
2015-07-19 08:44 - 2015-07-19 08:44 - 01415680 _____ (wj32) C:\Program Files\MYMAKEYU.exe
2015-07-19 08:09 - 2015-07-19 08:09 - 01415680 _____ (wj32) C:\Program Files\4E54UL3U.exe
2015-07-19 08:04 - 2015-07-19 08:04 - 01415680 _____ (wj32) C:\Program Files\UTY3ZVSR.exe
2015-07-17 10:12 - 2015-07-17 10:12 - 01415680 _____ (wj32) C:\Program Files\Y6AK6IKU.exe
2015-07-17 10:12 - 2015-07-17 10:12 - 01415680 _____ (wj32) C:\Program Files\O8S4O8G0.exe
2015-07-17 10:12 - 2015-07-17 10:12 - 01415680 _____ (wj32) C:\Program Files\9HRFWJT2.exe
2015-07-17 10:12 - 2015-07-17 10:12 - 01415680 _____ (wj32) C:\Program Files\6MEUEYEY.exe
2015-07-17 10:11 - 2015-07-17 10:11 - 01415680 _____ (wj32) C:\Program Files\TVOKFH4N.exe
2015-07-17 10:11 - 2015-07-17 10:11 - 01415680 _____ (wj32) C:\Program Files\RTHB460T.exe
2015-07-17 10:11 - 2015-07-17 10:11 - 01415680 _____ (wj32) C:\Program Files\PJF93WSM.exe
2015-07-17 10:11 - 2015-07-17 10:11 - 01415680 _____ (wj32) C:\Program Files\K6KEMEUE.exe
2015-07-17 10:11 - 2015-07-17 10:11 - 01415680 _____ (wj32) C:\Program Files\FS5I0D9X.exe
2015-07-17 10:11 - 2015-07-17 10:11 - 01415680 _____ (wj32) C:\Program Files\19TH1H1L.exe
2015-07-17 10:10 - 2015-07-17 10:10 - 01415680 _____ (wj32) C:\Program Files\TX2YV29X.exe
2015-07-17 10:10 - 2015-07-17 10:10 - 01415680 _____ (wj32) C:\Program Files\EJOK5TYD.exe
2015-07-17 10:10 - 2015-07-17 10:10 - 01415680 _____ (wj32) C:\Program Files\DTMGDYLF.exe
2015-07-17 10:10 - 2015-07-17 10:10 - 01415680 _____ (wj32) C:\Program Files\9BZT3SOH.exe
2015-07-17 10:10 - 2015-07-17 10:10 - 01415680 _____ (wj32) C:\Program Files\6ZLV5SM2.exe
2015-07-17 10:10 - 2015-07-17 10:10 - 01415680 _____ (wj32) C:\Program Files\5UNP5A6Z.exe
2015-07-17 10:09 - 2015-07-17 10:09 - 01415680 _____ (wj32) C:\Program Files\IMANSXKX.exe
2015-07-15 19:47 - 2015-07-15 19:47 - 01415680 _____ (wj32) C:\Program Files\MJMTCADS.exe
2015-07-15 11:25 - 2015-07-15 11:25 - 01415680 _____ (wj32) C:\Program Files\CUT18WN5.exe
2015-07-14 11:20 - 2015-07-14 11:20 - 01415680 _____ (wj32) C:\Program Files\EU06NOAW.exe
2015-07-14 11:20 - 2015-07-14 11:20 - 01415680 _____ (wj32) C:\Program Files\CYULMI4G.exe
2015-07-14 10:20 - 2015-07-14 10:20 - 01415680 _____ (wj32) C:\Program Files\SJT32VDF.exe
2015-07-14 10:20 - 2015-07-14 10:20 - 01415680 _____ (wj32) C:\Program Files\RTMOD92Z.exe
2015-07-14 10:04 - 2015-07-14 10:04 - 01415680 _____ (wj32) C:\Program Files\713RKGAY.exe
2015-07-13 21:13 - 2015-07-13 21:13 - 00094168 _____ C:\WINDOWS\system32\Drivers\809214a3.sys
2015-06-24 23:20 - 2015-06-24 23:20 - 01415680 _____ (wj32) C:\Program Files\MI4XZ3XT.exe
2015-06-24 23:20 - 2015-06-24 23:20 - 01415680 _____ (wj32) C:\Program Files\BCBGH0AP.exe
2015-06-22 20:51 - 2013-12-23 19:17 - 00000000 ____D C:\ProgramData\boost_interprocess
2014-06-08 14:28 - 2014-06-08 14:28 - 0000000 _____ () C:\Users\RossyC\AppData\Local\{B624D5F5-C932-4214-AC34-F209AAF8A653}
C:\Users\RossyC\AppData\Roaming\Microsoft\SystemCertificates\VSSVC.exe
C:\WINDOWS\system32\drivers\dwyjztak.sys
C:\Program Files\kprocesshacker.sys
C:\WINDOWS\system32\drivers\809214a3.sys
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers
*****************
 
Error: (0) Failed to create a restore point.
"HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2488}" => key removed successfully
HKCR\CLSID\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2488} => key not found. 
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2488}" => key removed successfully
HKCR\Wow6432Node\CLSID\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2488} => key not found. 
HKU\S-1-5-21-2707771882-331809377-1980215397-1002\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value removed successfully
HKU\S-1-5-21-2707771882-331809377-1980215397-1002\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} => key not found. 
HKCR\CLSID\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} => key not found. 
"HKU\S-1-5-21-2707771882-331809377-1980215397-1002\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2488}" => key removed successfully
HKCR\CLSID\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2488} => key not found. 
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Code Store Database\Distribution Units\{4FF78044-96B4-4312-A5B7-FDA3CB328095}" => key removed successfully
HKCR\Wow6432Node\CLSID\{4FF78044-96B4-4312-A5B7-FDA3CB328095} => key not found. 
VSSS => Unable to stop service.
VSSS => Service removed successfully
dwyjztak => Service removed successfully
KProcessHacker2 => Unable to stop service.
KProcessHacker2 => Service removed successfully
809214a3 => Service removed successfully
C:\Program Files\K6AFSOTH.exe => moved successfully.
C:\Program Files\OTHD19GY.exe => moved successfully.
C:\Program Files\43MLLYRC.exe => moved successfully.
C:\Program Files\SAEAYMIS.exe => moved successfully.
C:\Program Files\1MGV8G4S.exe => moved successfully.
C:\Program Files\C3GKSIKJ.exe => moved successfully.
C:\Program Files\3U10O4EW.exe => moved successfully.
C:\Program Files\MTPUZKP4.exe => moved successfully.
C:\Program Files\K32I95L3.exe => moved successfully.
C:\Program Files\A9HZK0TS.exe => moved successfully.
C:\Program Files\2PK1WK0V.exe => moved successfully.
C:\Program Files\SD9V8K0C.exe => moved successfully.
C:\Program Files\ML1H5NJZ.exe => moved successfully.
C:\Program Files\LNJ5784Y.exe => moved successfully.
C:\Program Files\L5T5TDL5.exe => moved successfully.
C:\Program Files\F9OKKLKD.exe => moved successfully.
C:\Program Files\BXLFH571.exe => moved successfully.
C:\Program Files\782WC5ZT.exe => moved successfully.
C:\Program Files\JR7ZF3N3.exe => moved successfully.
C:\Program Files\G8O8O0O4.exe => moved successfully.
C:\Program Files\MYMAKEYU.exe => moved successfully.
C:\Program Files\4E54UL3U.exe => moved successfully.
C:\Program Files\UTY3ZVSR.exe => moved successfully.
C:\Program Files\Y6AK6IKU.exe => moved successfully.
C:\Program Files\O8S4O8G0.exe => moved successfully.
C:\Program Files\9HRFWJT2.exe => moved successfully.
C:\Program Files\6MEUEYEY.exe => moved successfully.
C:\Program Files\TVOKFH4N.exe => moved successfully.
C:\Program Files\RTHB460T.exe => moved successfully.
C:\Program Files\PJF93WSM.exe => moved successfully.
C:\Program Files\K6KEMEUE.exe => moved successfully.
C:\Program Files\FS5I0D9X.exe => moved successfully.
C:\Program Files\19TH1H1L.exe => moved successfully.
C:\Program Files\TX2YV29X.exe => moved successfully.
C:\Program Files\EJOK5TYD.exe => moved successfully.
C:\Program Files\DTMGDYLF.exe => moved successfully.
C:\Program Files\9BZT3SOH.exe => moved successfully.
C:\Program Files\6ZLV5SM2.exe => moved successfully.
C:\Program Files\5UNP5A6Z.exe => moved successfully.
C:\Program Files\IMANSXKX.exe => moved successfully.
C:\Program Files\MJMTCADS.exe => moved successfully.
C:\Program Files\CUT18WN5.exe => moved successfully.
C:\Program Files\EU06NOAW.exe => moved successfully.
C:\Program Files\CYULMI4G.exe => moved successfully.
C:\Program Files\SJT32VDF.exe => moved successfully.
C:\Program Files\RTMOD92Z.exe => moved successfully.
C:\Program Files\713RKGAY.exe => moved successfully.
C:\WINDOWS\system32\Drivers\809214a3.sys => moved successfully.
C:\Program Files\MI4XZ3XT.exe => moved successfully.
C:\Program Files\BCBGH0AP.exe => moved successfully.
C:\ProgramData\boost_interprocess => moved successfully.
C:\Users\RossyC\AppData\Local\{B624D5F5-C932-4214-AC34-F209AAF8A653} => moved successfully.
C:\Users\RossyC\AppData\Roaming\Microsoft\SystemCertificates\VSSVC.exe => moved successfully.
"C:\WINDOWS\system32\drivers\dwyjztak.sys" => File/Folder not found.
"C:\Program Files\kprocesshacker.sys" => File/Folder not found.
"C:\WINDOWS\system32\drivers\809214a3.sys" => File/Folder not found.
 
========= RemoveProxy: =========
 
HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings => value removed successfully
HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings => value removed successfully
HKU\S-1-5-21-2707771882-331809377-1980215397-1002\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyServer => value removed successfully
HKU\S-1-5-21-2707771882-331809377-1980215397-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings => value removed successfully
HKU\S-1-5-21-2707771882-331809377-1980215397-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings => value removed successfully
 
 
========= End of RemoveProxy: =========
 
 
=========  bitsadmin /reset /allusers =========
 
 
BITSADMIN version 3.0 [ 7.7.9600 ]
BITS administration utility.
© Copyright 2000-2006 Microsoft Corp.
 
BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.
 
Unable to cancel {3CC540E0-03DE-43CC-8F28-2884C7766B06}.
Unable to cancel {6D707DF5-D83D-4143-8F80-5CF2000DA461}.
Unable to cancel {0DB0B316-9C1A-4D52-8D13-3862DD049BF6}.
Unable to cancel {280B35E8-46C7-420F-A4FE-7CF404EAB9E9}.
Unable to cancel {27B32E80-F920-4A3D-AC5B-589D5D5078E9}.
Unable to cancel {3E78DE83-61E5-4111-A2D8-493E1E7D4B1E}.
Unable to cancel {5FA96D32-CC34-4163-9F8A-247153091941}.
Unable to cancel {8CD7BC12-C553-4B97-9E02-9CD4DD0D74B9}.
{5DAC0DD8-8AFD-4624-B419-9B1B0ADDAF3B} canceled.
{F6B3095E-B638-4D79-80CF-64EAD89D275B} canceled.
2 out of 10 jobs canceled.
 
========= End of CMD: =========
 
EmptyTemp: => 8.8 GB temporary data Removed.
 
 
The system needed a reboot.. 
 
==== End of Fixlog 17:08:22 ====

  • 0

#4
roshan.sarpal

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AdwCleaner log:

# AdwCleaner v3.309 - Report created 19/07/2015 at 17:19:19
# Updated 02/09/2014 by Xplode
# Operating System : Windows 8.1 Single Language  (64 bits)
# Username : RossyC - ROSSY
# Running from : C:\Users\RossyC\Downloads\adwcleaner_3.309.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17840
 
 
-\\ Mozilla Firefox v31.0 (x86 en-US)
 
[ File : C:\Users\RossyC\AppData\Roaming\Mozilla\Firefox\Profiles\3jwljvu4.default\prefs.js ]
 
 
-\\ Google Chrome v43.0.2357.134
 
[ File : C:\Users\RossyC\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R2].txt - [2232 octets] - [19/07/2015 13:05:45]
AdwCleaner[R3].txt - [1057 octets] - [19/07/2015 17:15:50]
AdwCleaner[S1].txt - [2202 octets] - [19/07/2015 13:08:41]
AdwCleaner[S2].txt - [980 octets] - [19/07/2015 17:19:19]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1039 octets] ##########

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#5
Essexboy

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Could you now try McAfee please and check it is working properly

Also what other problems are you experiencing
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#6
roshan.sarpal

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McAfee is switching on now, but it is not scanning. Whenever I press the either full scan or quick scan button, it tells me undefined% completed.


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#7
Essexboy

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Could you follow the steps here to repair McAfee

1.Click Start, Run, type cmd and, click OK.
2.At the prompt, copy/paste the following command and press ENTER:

msiexec.exe /i "%allusersprofile%\Application Data\McAfee\Common Framework\MFEagent.msi" REINSTALL=ALL REINSTALLMODE=vsamu /qn /norestart REBOOT=ReallySuppress /log "%TEMP%\MFEAgent_Repair.log"

https://kc.mcafee.co...75433&actp=LIST

Then try McAfee again
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#8
roshan.sarpal

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So McAfee has stopped working again since I typed the command in cmd prompt.

 

Also, when it had started working for a small time, I wasnt able to switch on the real time protection.


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#9
Essexboy

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McAfee do not make it easy to repair their programme
 
Please follow the steps here http://service.mcafe...spx?id=TS100342
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#10
roshan.sarpal

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 Ok, its had started now, but as mentioned before, it doesnt let me switch on real time scanning. Also, it shows undefined% when i try either quick scan or full scan


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#11
roshan.sarpal

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So are you suggesting that i reinstall McAfee?


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#12
Essexboy

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Yes as it appears that none of the McAfee repairs work


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#13
roshan.sarpal

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Ok...I'll do that!

 

Thanks for all the help till now! :)


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#14
Essexboy

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Let me know how the computer is behaving once McAfee is re-installed
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#15
roshan.sarpal

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So I didn't reinstall McAfee as my Windows Defender is working all fine now. I performed a full scan on my laptop and saw that I had a Trojan with severe attack possibility sitting on my laptop. Fortunately I was able to delete it and now my laptop seems to be working all fine. Real-time scanning with Windows Defender too is on now. 

 

Thanks for all your help :)


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