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#1
Luthien Rogue

Luthien Rogue

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Music will play for a while, and then randomly--or, at least when I stop and
start a song or change songs--it will stop working; an (!) appears next to
the song name and the file name turns orange. It goes through my entire
playlist until each song looks this way. I tried clearing my playlist but
that didn't help. The only way I am currently able to fix this is by
restarting my computer.

Here is the complete error message:

"Windows Media Player cannot play the file because there is a problem with
your sound device. There might not be a sound device installed on your
computer, it might be in use by another program, or it might not be
functioning properly."

There is a sound device installed on my computer: the sounds normally works,
and works in all other programs. It is not in use by another program: all
other programs are closed, not to mention, I can play music while listening
to sound from video games and other sites etc.

I have tried the following suggestions to fix this problem:

1. Device Manager -- there's no X or ! next to my sound device or any other
devices.
2. There were no updates for Windows Media Player, but I did update
DirectX—this did not help…

I don’t have a sound card CD… I don’t think I do, anyway...

Details:

System:
-Windows XP Home Edition Version 2002 Service Pack 2

Computer:
-Pentium® 4 CPU 2.80GHz

Sound:
-Realtek High Definition Audio

Media Player:
-Windows Media Player Nine (came with XP)

Also, this computer is only 2 weeks old. Nothing should be out-of-date. I
ran a virus scan and nothing showed up. I ran a Spyware search and 14 minor
objects were listed, and deleted.

Any help is greatly appreciated.
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#2
dsenette

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Sound:
-Realtek High Definition Audio


that's your sound card. try uninstalling it and reinstalling it either with add remove hardware, device manager, or physically removing it then putting it back in
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#3
Luthien Rogue

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that's your sound card. try uninstalling it and reinstalling it either with add remove hardware, device manager, or physically removing it then putting it back in

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"I don’t have a sound card CD… I don’t think I do, anyway..." They didn't give me one... :tazz:
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#4
dsenette

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if you have sound you have a sound card...it may be part of your motherboard but you have a sound card...
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#5
Luthien Rogue

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if you have sound you have a sound card...it may be part of your motherboard but  you have a sound card...

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:tazz: Yes, I have a sound card, but I don't have the installation CD--how can I install it without that? ;)
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#6
dsenette

dsenette

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ah...sound card cd...you can go to the manufacturer's website and download the drivers.. also if you uninstall it then try to reinstall windows may be able to find the driver
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