start a song or change songs--it will stop working; an (!) appears next to
the song name and the file name turns orange. It goes through my entire
playlist until each song looks this way. I tried clearing my playlist but
that didn't help. The only way I am currently able to fix this is by
restarting my computer.
Here is the complete error message:
"Windows Media Player cannot play the file because there is a problem with
your sound device. There might not be a sound device installed on your
computer, it might be in use by another program, or it might not be
There is a sound device installed on my computer: the sounds normally works,
and works in all other programs. It is not in use by another program: all
other programs are closed, not to mention, I can play music while listening
to sound from video games and other sites etc.
I have tried the following suggestions to fix this problem:
1. Device Manager -- there's no X or ! next to my sound device or any other
2. There were no updates for Windows Media Player, but I did update
DirectX—this did not help…
I don’t have a sound card CD… I don’t think I do, anyway...
-Windows XP Home Edition Version 2002 Service Pack 2
-Pentium® 4 CPU 2.80GHz
-Realtek High Definition Audio
-Windows Media Player Nine (came with XP)
Also, this computer is only 2 weeks old. Nothing should be out-of-date. I
ran a virus scan and nothing showed up. I ran a Spyware search and 14 minor
objects were listed, and deleted.
Any help is greatly appreciated.