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Help! - PCKeeper and Reimage.com taking over Laptop [Solved]


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#1
sl962

sl962

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Hellow Geeks. I have my aunt's laptop back again. (Win 8.1) I was here on July 8th and all looked well when Zep515 was finished. Here is a link:  http://www.geekstogo...ed-to-be-sure/.

Now when trying to go on-line we get multiple PCKeeper pop-ups that she can't close and a window with Reimage.com on the bottom of it. Then what appears s to be a video chat window opens claining to be from a Microsoft Certified Partner saying she has a bunch of viruses, malware, and out of date drivers and security software. Her defalt search engine also changes from Google to Yahoo on it's own. Thank You in advance for any help that you can offer. I will be using my PC and a pin-drive to transfer files as her laptop becomes unresponsive when on-line. here is the FRST Log:

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:20-07-2015
Ran by lynn (administrator) on LYNNSPC on 20-07-2015 11:12:34
Running from C:\Users\lynn\Desktop
Loaded Profiles: lynn (Available Profiles: lynn)
Platform: Windows 8.1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AMD) C:\Windows\System32\atiesrxx.exe
(Advanced Micro Devices, Inc.) C:\Windows\SysWOW64\tbaseprovisioning.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
() C:\Program Files\ATI Technologies\ATI.ACE\a4\AdaptiveSleepService.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Advanced Micro Devices, Inc.) C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\NisSrv.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP ENVY 5530 series\Bin\ScanToPCActivationApp.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
(CyberLink Corp.) C:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe
(Microsoft Corporation) C:\Windows\System32\wbem\WMIADAP.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MpCmdRun.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP ENVY 5530 series\Bin\HPNetworkCommunicatorCom.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [7546072 2014-10-27] (Realtek Semiconductor)
HKLM-x32\...\Run: [StartCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe [767200 2014-04-17] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [HPMessageService] => C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe [1045304 2013-10-08] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [96056 2013-05-30] (Hewlett-Packard)
HKU\S-1-5-21-3626191383-1179793375-1151875164-1002\...\Run: [HP ENVY 5530 series (NET)] => C:\Program Files\HP\HP ENVY 5530 series\Bin\ScanToPCActivationApp.exe [3421216 2013-08-13] (Hewlett-Packard Co.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT14/1
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT14/1
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT14/1
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT14/1
HKU\S-1-5-21-3626191383-1179793375-1151875164-1002\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT14/1
SearchScopes: HKLM -> {421AE00F-4B6F-4813-BF73-55D6A7B38C4C} URL = http://www.amazon.co...s={searchTerms}
SearchScopes: HKLM-x32 -> {421AE00F-4B6F-4813-BF73-55D6A7B38C4C} URL = http://www.amazon.co...s={searchTerms}
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-3626191383-1179793375-1151875164-1002 -> {421AE00F-4B6F-4813-BF73-55D6A7B38C4C} URL = http://www.amazon.co...s={searchTerms}
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll [2013-08-28] (Hewlett-Packard)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll [2013-08-28] (Hewlett-Packard)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
Tcpip\..\Interfaces\{4A564FB8-3F8A-41C8-8906-73E64DC782A9}: [DhcpNameServer] 192.168.1.1
Tcpip\..\Interfaces\{AC9DBA63-EB7C-462A-9A54-069609993B74}: [DhcpNameServer] 100.100.22.24
StartMenuInternet: IEXPLORE.EXE - iexplore.exe

FireFox:
========
FF ProfilePath: C:\Users\lynn\AppData\Roaming\Mozilla\Firefox\Profiles\hx334q5k.default
FF NewTab: hxxp://search.yahoo.com/?fr=hp-ddc-bd-tab&type=bl-bfr-is__alt__ddc_dsssyctab_bd_com
FF DefaultSearchEngine.US: Yahoo Search!
FF Homepage: hxxp://search.yahoo.com/?fr=hp-ddc-bd&type=bl-bfr-is__alt__ddc_dsssyc_bd_com
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_18_0_0_209.dll [2015-07-15] ()
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_18_0_0_209.dll [2015-07-15] ()
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\windows\SysWOW64\Adobe\Director\np32dsw_1204144.dll [2013-09-05] (Adobe Systems, Inc.)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3508.0205 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2013-02-05] (Microsoft Corporation)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll [2012-10-12] ()
FF SearchPlugin: C:\Users\lynn\AppData\Roaming\Mozilla\Firefox\Profiles\hx334q5k.default\searchplugins\yahoo-search.xml [2015-07-20]
FF Extension: Filter Results - C:\Users\lynn\AppData\Roaming\Mozilla\Firefox\Profiles\hx334q5k.default\Extensions\{4d150305-e1ba-4303-8ef6-29a0b276f9f5}.xpi [2015-07-02]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 AdaptiveSleepService; C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe [140288 2014-04-17] () [File not signed]
R2 AMD FUEL Service; C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [344064 2014-04-17] (Advanced Micro Devices, Inc.) [File not signed]
S3 BthHFSrv; C:\Windows\System32\BthHFSrv.dll [324608 2014-10-28] (Microsoft Corporation)
R2 HPWMISVC; C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe [1039160 2013-10-08] (Hewlett-Packard Development Company, L.P.)
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [290520 2014-02-12] (Realtek Semiconductor)
R2 tbaseprovisioning; C:\Windows\SysWOW64\tbaseprovisioning.exe [51712 2014-02-24] (Advanced Micro Devices, Inc.)
S3 w3logsvc; C:\Windows\system32\inetsrv\w3logsvc.dll [76800 2014-04-02] (Microsoft Corporation)
R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [366520 2015-02-03] (Microsoft Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2015-02-03] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R3 AmdAS4; C:\Windows\System32\drivers\AmdAS4.sys [17640 2013-10-24] (Advanced Micro Devices, INC.)
S3 amdkmcsp; C:\Windows\system32\DRIVERS\amdkmcsp.sys [85704 2014-02-24] (Advanced Micro Devices, Inc. )
R0 amdkmpfd; C:\Windows\System32\drivers\amdkmpfd.sys [36608 2013-12-14] (Advanced Micro Devices, Inc.)
R0 amdpsp; C:\Windows\System32\DRIVERS\amdpsp.sys [230088 2014-02-24] (Advanced Micro Devices, Inc. )
R3 athr; C:\Windows\system32\DRIVERS\athwbx.sys [3858944 2013-10-17] (Qualcomm Atheros Communications, Inc.)
R3 AtiHDAudioService; C:\Windows\system32\drivers\AtihdWB6.sys [222720 2014-03-11] (Advanced Micro Devices)
R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [91712 2013-03-05] (CyberLink)
R3 RSP2STOR; C:\Windows\system32\DRIVERS\RtsP2Stor.sys [291544 2014-01-03] (Realtek Semiconductor Corp.)
R3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2015-02-03] (Microsoft Corporation)
R3 WirelessButtonDriver; C:\Windows\System32\drivers\WirelessButtonDriver64.sys [20800 2013-07-22] (Hewlett-Packard Development Company, L.P.)
S3 MBAMSwissArmy; \??\C:\Windows\system32\drivers\MBAMSwissArmy.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-07-20 11:12 - 2015-07-20 11:12 - 00010328 _____ C:\Users\lynn\Desktop\FRST.txt
2015-07-20 11:12 - 2015-07-20 11:12 - 00000000 ____D C:\Users\lynn\Desktop\FRST-OlderVersion
2015-07-20 11:12 - 2015-07-20 11:12 - 00000000 ____D C:\FRST
2015-07-20 11:11 - 2015-07-20 11:12 - 02135552 _____ (Farbar) C:\Users\lynn\Desktop\FRST64.exe
2015-07-17 16:37 - 2015-07-17 16:37 - 00280992 _____ C:\Windows\Minidump\071715-29265-01.dmp
2015-07-17 15:08 - 2015-07-17 15:08 - 00000000 ____D C:\Users\lynn\AppData\Local\pinger.com
2015-07-17 15:06 - 2015-07-17 15:06 - 00003116 _____ C:\Windows\System32\Tasks\{6434EE62-8A41-4A0F-A6DE-026A2F33A0A8}
2015-07-15 10:19 - 2015-06-29 15:43 - 00026288 _____ (Microsoft Corporation) C:\Windows\system32\CompatTelRunner.exe
2015-07-15 10:19 - 2015-06-29 08:07 - 01145856 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2015-07-15 10:19 - 2015-06-29 08:07 - 01084928 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2015-07-15 10:19 - 2015-06-29 08:07 - 00764928 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2015-07-15 10:19 - 2015-06-29 08:07 - 00433152 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2015-07-15 10:19 - 2015-06-29 08:07 - 00067584 _____ (Microsoft Corporation) C:\Windows\system32\acmigration.dll
2015-07-15 10:19 - 2015-06-26 16:21 - 00726528 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2015-07-15 10:19 - 2015-06-26 16:21 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2015-07-15 10:19 - 2015-06-24 19:31 - 04177920 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2015-07-15 10:19 - 2015-06-15 13:50 - 02774528 _____ (Microsoft Corporation) C:\Windows\system32\authui.dll
2015-07-15 10:19 - 2015-06-15 12:57 - 02460160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\authui.dll
2015-07-15 10:19 - 2015-05-11 09:34 - 00332800 _____ (Microsoft Corporation) C:\Windows\system32\fhcpl.dll
2015-07-15 10:19 - 2015-05-07 10:50 - 22292672 _____ (Microsoft Corporation) C:\Windows\system32\shell32.dll
2015-07-15 10:19 - 2015-05-07 10:00 - 03109376 _____ (Microsoft Corporation) C:\Windows\system32\ExplorerFrame.dll
2015-07-15 10:19 - 2015-05-07 09:53 - 19734960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll
2015-07-15 10:19 - 2015-05-07 09:47 - 00564224 _____ (Microsoft Corporation) C:\Windows\system32\apphelp.dll
2015-07-15 10:19 - 2015-05-07 09:12 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ExplorerFrame.dll
2015-07-15 10:19 - 2015-05-07 08:21 - 00522240 _____ (Microsoft Corporation) C:\Windows\system32\GeofenceMonitorService.dll
2015-07-15 10:19 - 2015-05-07 08:05 - 00367104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\GeofenceMonitorService.dll
2015-07-15 10:19 - 2015-05-03 08:09 - 00274944 _____ (Microsoft Corporation) C:\Windows\system32\Windows.ApplicationModel.Store.TestingFramework.dll
2015-07-15 10:19 - 2015-05-03 08:07 - 07784448 _____ (Microsoft Corporation) C:\Windows\system32\Windows.Data.Pdf.dll
2015-07-15 10:19 - 2015-05-03 07:58 - 00210944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\Windows.ApplicationModel.Store.TestingFramework.dll
2015-07-15 10:19 - 2015-05-03 07:57 - 05264384 _____ (Microsoft Corporation) C:\Windows\SysWOW64\Windows.Data.Pdf.dll
2015-07-15 10:19 - 2015-05-03 07:55 - 00971776 _____ (Microsoft Corporation) C:\Windows\system32\WSShared.dll
2015-07-15 10:19 - 2015-05-03 07:49 - 00811008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WSShared.dll
2015-07-15 10:19 - 2015-05-02 17:39 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\profsvc.dll
2015-07-15 10:19 - 2015-05-01 16:33 - 00410739 _____ C:\Windows\system32\ApnDatabase.xml
2015-07-15 10:19 - 2015-04-29 16:22 - 00130048 _____ (Microsoft Corporation) C:\Windows\system32\WiFiDisplay.dll
2015-07-15 10:19 - 2015-04-28 06:13 - 00513480 _____ C:\Windows\SysWOW64\locale.nls
2015-07-15 10:19 - 2015-04-28 06:13 - 00513480 _____ C:\Windows\system32\locale.nls
2015-07-15 10:19 - 2015-04-24 19:25 - 00020992 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\usb8023.sys
2015-07-15 10:19 - 2014-11-04 12:25 - 00059712 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\kbdclass.sys
2015-07-15 10:19 - 2014-11-04 12:25 - 00051008 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mouclass.sys
2015-07-15 10:19 - 2014-11-03 23:55 - 00026112 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\sermouse.sys
2015-07-15 10:19 - 2014-11-03 23:54 - 00108544 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\i8042prt.sys
2015-07-15 10:19 - 2014-11-03 23:54 - 00032256 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\kbdhid.sys
2015-07-15 10:19 - 2014-11-03 23:54 - 00030208 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mouhid.sys
2015-07-15 10:18 - 2015-07-09 12:51 - 00136904 _____ (Microsoft Corporation) C:\Windows\system32\wuauclt.exe
2015-07-15 10:18 - 2015-07-09 11:40 - 00359936 _____ (Microsoft Corporation) C:\Windows\system32\WinSetupUI.dll
2015-07-15 10:18 - 2015-07-09 09:03 - 03701760 _____ (Microsoft Corporation) C:\Windows\system32\wuaueng.dll
2015-07-15 10:18 - 2015-07-09 08:54 - 00035840 _____ (Microsoft Corporation) C:\Windows\system32\wuapp.exe
2015-07-15 10:18 - 2015-07-09 08:53 - 00140288 _____ (Microsoft Corporation) C:\Windows\system32\wuwebv.dll
2015-07-15 10:18 - 2015-07-09 08:50 - 00409088 _____ (Microsoft Corporation) C:\Windows\system32\WUSettingsProvider.dll
2015-07-15 10:18 - 2015-07-09 08:50 - 00095744 _____ (Microsoft Corporation) C:\Windows\system32\wudriver.dll
2015-07-15 10:18 - 2015-07-09 08:48 - 00891904 _____ (Microsoft Corporation) C:\Windows\system32\wuapi.dll
2015-07-15 10:18 - 2015-07-09 08:46 - 02229248 _____ (Microsoft Corporation) C:\Windows\system32\wucltux.dll
2015-07-15 10:18 - 2015-07-09 08:38 - 00029696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapp.exe
2015-07-15 10:18 - 2015-07-09 08:37 - 00124928 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuwebv.dll
2015-07-15 10:18 - 2015-07-09 08:35 - 00081920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wudriver.dll
2015-07-15 10:18 - 2015-07-09 08:34 - 00721920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapi.dll
2015-07-15 10:18 - 2015-07-03 06:52 - 00358912 _____ (Adobe Systems Incorporated) C:\Windows\system32\atmfd.dll
2015-07-15 10:18 - 2015-07-03 06:52 - 00044032 _____ (Adobe Systems) C:\Windows\system32\atmlib.dll
2015-07-15 10:18 - 2015-07-03 06:50 - 00301056 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\atmfd.dll
2015-07-15 10:18 - 2015-07-03 06:50 - 00035840 _____ (Adobe Systems) C:\Windows\SysWOW64\atmlib.dll
2015-07-15 10:18 - 2015-07-02 14:21 - 19877376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2015-07-15 10:18 - 2015-07-02 13:49 - 25193984 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2015-07-15 10:18 - 2015-07-01 15:08 - 05923840 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2015-07-15 10:18 - 2015-07-01 14:14 - 04520448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2015-07-15 10:18 - 2015-06-27 22:07 - 00442712 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2015-07-15 10:18 - 2015-06-27 22:07 - 00178008 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2015-07-15 10:18 - 2015-06-27 22:06 - 01311960 _____ (Microsoft Corporation) C:\Windows\system32\rpcrt4.dll
2015-07-15 10:18 - 2015-06-27 22:06 - 00332120 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll
2015-07-15 10:18 - 2015-06-27 09:42 - 00747520 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rpcrt4.dll
2015-07-15 10:18 - 2015-06-26 20:13 - 00202240 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb20.sys
2015-07-15 10:18 - 2015-06-26 20:12 - 00401408 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb.sys
2015-07-15 10:18 - 2015-06-26 20:12 - 00284672 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb10.sys
2015-07-15 10:18 - 2015-06-26 20:08 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\wups.dll
2015-07-15 10:18 - 2015-06-26 20:08 - 00052224 _____ (Microsoft Corporation) C:\Windows\system32\wups2.dll
2015-07-15 10:18 - 2015-06-26 19:40 - 00445440 _____ (Microsoft Corporation) C:\Windows\system32\certcli.dll
2015-07-15 10:18 - 2015-06-26 19:14 - 00027136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wups.dll
2015-07-15 10:18 - 2015-06-26 19:05 - 01441792 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2015-07-15 10:18 - 2015-06-26 19:00 - 00989184 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2015-07-15 10:18 - 2015-06-26 18:53 - 00324096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\certcli.dll
2015-07-15 10:18 - 2015-06-26 18:26 - 00802816 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll
2015-07-15 10:18 - 2015-06-15 15:41 - 00065024 _____ (Microsoft Corporation) C:\Windows\system32\msiexec.exe
2015-07-15 10:18 - 2015-06-15 15:24 - 03320320 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll
2015-07-15 10:18 - 2015-06-15 14:16 - 00059904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msiexec.exe
2015-07-15 10:18 - 2015-06-15 14:09 - 03607552 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll
2015-07-15 10:18 - 2015-05-30 14:18 - 00037888 _____ (Microsoft Corporation) C:\Windows\system32\werdiagcontroller.dll
2015-07-15 10:18 - 2015-05-30 12:36 - 00230400 _____ (Microsoft Corporation) C:\Windows\system32\AudioEndpointBuilder.dll
2015-07-15 10:18 - 2015-05-30 12:35 - 00911360 _____ (Microsoft Corporation) C:\Windows\system32\audiosrv.dll
2015-07-15 10:18 - 2015-04-23 08:47 - 03084288 _____ (Microsoft Corporation) C:\Windows\system32\msftedit.dll
2015-07-15 10:18 - 2015-04-23 08:16 - 02471424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msftedit.dll
2015-07-15 10:17 - 2015-07-02 13:50 - 02279424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2015-07-15 10:17 - 2015-07-02 13:23 - 02885632 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2015-07-15 10:17 - 2015-07-02 13:19 - 12855296 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2015-07-15 10:17 - 2015-07-02 12:55 - 01310720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2015-07-15 10:17 - 2015-07-02 12:20 - 14453248 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2015-07-15 10:17 - 2015-07-02 11:59 - 01545728 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2015-07-15 10:17 - 2015-06-15 15:39 - 00584192 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2015-07-15 10:17 - 2015-06-15 15:38 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2015-07-15 10:17 - 2015-06-15 15:26 - 00633856 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2015-07-15 10:17 - 2015-06-15 15:24 - 00816640 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2015-07-15 10:17 - 2015-06-15 15:02 - 00087552 _____ (Microsoft Corporation) C:\Windows\system32\tdc.ocx
2015-07-15 10:17 - 2015-06-15 14:58 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2015-07-15 10:17 - 2015-06-15 14:57 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2015-07-15 10:17 - 2015-06-15 14:56 - 00145408 _____ (Microsoft Corporation) C:\Windows\system32\iepeers.dll
2015-07-15 10:17 - 2015-06-15 14:55 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2015-07-15 10:17 - 2015-06-15 14:49 - 01032704 _____ (Microsoft Corporation) C:\Windows\system32\inetcomm.dll
2015-07-15 10:17 - 2015-06-15 14:41 - 00262144 _____ (Microsoft Corporation) C:\Windows\system32\webcheck.dll
2015-07-15 10:17 - 2015-06-15 14:38 - 00801280 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2015-07-15 10:17 - 2015-06-15 14:36 - 02125824 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2015-07-15 10:17 - 2015-06-15 14:17 - 02880000 _____ (Microsoft Corporation) C:\Windows\system32\actxprxy.dll
2015-07-15 10:17 - 2015-06-15 14:16 - 02427392 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2015-07-15 10:17 - 2015-06-15 14:15 - 00504320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2015-07-15 10:17 - 2015-06-15 14:13 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2015-07-15 10:17 - 2015-06-15 14:04 - 00478208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2015-07-15 10:17 - 2015-06-15 13:52 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2015-07-15 10:17 - 2015-06-15 13:47 - 00073216 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tdc.ocx
2015-07-15 10:17 - 2015-06-15 13:44 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2015-07-15 10:17 - 2015-06-15 13:43 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2015-07-15 10:17 - 2015-06-15 13:42 - 00128000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iepeers.dll
2015-07-15 10:17 - 2015-06-15 13:41 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2015-07-15 10:17 - 2015-06-15 13:37 - 00880128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcomm.dll
2015-07-15 10:17 - 2015-06-15 13:32 - 00230400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\webcheck.dll
2015-07-15 10:17 - 2015-06-15 13:31 - 00689152 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2015-07-15 10:17 - 2015-06-15 13:30 - 02052608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2015-07-15 10:17 - 2015-06-15 13:30 - 00327168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2015-07-15 10:17 - 2015-06-15 13:17 - 01048576 _____ (Microsoft Corporation) C:\Windows\SysWOW64\actxprxy.dll
2015-07-15 10:17 - 2015-06-15 13:07 - 01951232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2015-07-15 10:17 - 2015-06-15 13:02 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2015-07-15 10:16 - 2015-06-15 22:36 - 01661576 _____ (Microsoft Corporation) C:\Windows\system32\ole32.dll
2015-07-15 10:16 - 2015-06-15 22:36 - 01212248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ole32.dll
2015-07-15 10:16 - 2015-06-15 14:03 - 00664064 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2015-07-15 10:16 - 2015-06-10 20:49 - 01380600 _____ (Microsoft Corporation) C:\Windows\system32\gdi32.dll
2015-07-15 10:16 - 2015-06-10 09:13 - 01097216 _____ (Microsoft Corporation) C:\Windows\SysWOW64\gdi32.dll
2015-07-15 09:55 - 2014-04-15 16:35 - 00028352 _____ (Microsoft Corporation) C:\Windows\SysWOW64\aspnet_counters.dll
2015-07-15 09:55 - 2014-04-15 16:34 - 00029888 _____ (Microsoft Corporation) C:\Windows\system32\aspnet_counters.dll
2015-07-08 20:30 - 2015-05-12 06:19 - 00294912 _____ (Microsoft Corporation) C:\Windows\system32\SystemEventsBrokerServer.dll
2015-07-08 18:45 - 2015-07-08 18:45 - 00000207 _____ C:\Windows\tweaking.com-regbackup-LYNNSPC-Windows-8.1-(64-bit).dat
2015-07-06 21:07 - 2015-07-06 21:07 - 00000000 ____D C:\ProgramData\Malwarebytes
2015-07-04 21:35 - 2015-07-06 12:11 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox
2015-07-02 23:57 - 2015-07-04 20:57 - 00000099 _____ C:\Users\lynn\AppData\Roaming\WB.CFG
2015-07-02 17:57 - 2015-07-06 20:45 - 00000000 ____D C:\Users\lynn\AppData\Local\Chromium
2015-07-02 17:57 - 2014-07-01 10:37 - 00020872 _____ (Phoenix Technologies) C:\Windows\SysWOW64\Drivers\DrvAgent64.SYS
2015-07-02 17:11 - 2015-07-02 17:11 - 00280992 _____ C:\Windows\Minidump\070215-21484-01.dmp
2015-07-02 11:19 - 2015-07-02 11:19 - 00280992 _____ C:\Windows\Minidump\070215-22812-01.dmp
2015-06-30 21:34 - 2015-06-30 21:34 - 00280992 _____ C:\Windows\Minidump\063015-19875-01.dmp
2015-06-25 10:51 - 2015-06-25 10:51 - 00280992 _____ C:\Windows\Minidump\062515-25031-01.dmp
2015-06-25 10:17 - 2015-06-25 10:17 - 00280992 _____ C:\Windows\Minidump\062515-29609-01.dmp
2015-06-24 11:24 - 2015-06-24 11:24 - 00280992 _____ C:\Windows\Minidump\062415-38546-01.dmp

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-07-20 11:09 - 2014-11-01 12:49 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-07-20 11:09 - 2014-10-26 19:51 - 00003598 _____ C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-3626191383-1179793375-1151875164-1002
2015-07-20 11:08 - 2014-10-26 19:37 - 01351410 _____ C:\Windows\WindowsUpdate.log
2015-07-20 11:08 - 2013-08-22 08:20 - 00000000 ____D C:\Windows\CbsTemp
2015-07-20 11:07 - 2014-10-26 19:48 - 00000000 ____D C:\Users\lynn\Documents\Youcam
2015-07-20 11:04 - 2014-10-26 21:01 - 00000000 __RDO C:\Users\lynn\OneDrive
2015-07-20 11:04 - 2013-08-22 08:36 - 00000000 ____D C:\Windows\system32\sru
2015-07-17 16:42 - 2014-10-26 19:46 - 00000000 ____D C:\Users\lynn
2015-07-17 16:38 - 2014-08-08 17:32 - 02147594 _____ C:\Windows\SysWOW64\rootpa.e2e
2015-07-17 16:37 - 2015-01-17 20:48 - 00000000 ____D C:\Windows\Minidump
2015-07-17 16:37 - 2015-01-17 20:47 - 436672736 _____ C:\Windows\MEMORY.DMP
2015-07-17 16:37 - 2013-08-22 07:46 - 00032147 _____ C:\Windows\setupact.log
2015-07-17 16:37 - 2013-08-22 07:45 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2015-07-17 15:51 - 2014-08-08 17:24 - 00065536 _____ C:\Windows\system32\spu_storage.bin
2015-07-17 15:51 - 2013-08-22 06:25 - 00262144 ___SH C:\Windows\system32\config\BBI
2015-07-17 15:22 - 2014-03-18 02:53 - 00956476 _____ C:\Windows\system32\PerfStringBackup.INI
2015-07-17 15:15 - 2013-08-22 07:44 - 00337808 _____ C:\Windows\system32\FNTCACHE.DAT
2015-07-17 15:11 - 2015-04-20 18:23 - 00000000 ____D C:\Windows\system32\appraiser
2015-07-17 15:11 - 2015-04-20 18:20 - 00000000 ___SD C:\Windows\system32\CompatTel
2015-07-17 15:11 - 2013-08-22 08:36 - 00000000 ___RD C:\Windows\ToastData
2015-07-17 15:11 - 2013-08-22 08:36 - 00000000 ____D C:\Windows\WinStore
2015-07-17 15:10 - 2015-04-04 14:19 - 00000000 ___SD C:\Windows\SysWOW64\GWX
2015-07-17 15:10 - 2015-04-04 14:19 - 00000000 ___SD C:\Windows\system32\GWX
2015-07-17 15:08 - 2014-05-06 01:04 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Communication and Chat
2015-07-17 14:19 - 2013-08-22 08:36 - 00000000 ____D C:\Windows\AppReadiness
2015-07-16 10:45 - 2014-10-31 19:04 - 00000000 ____D C:\Windows\system32\MRT
2015-07-15 10:12 - 2014-12-22 15:07 - 00003156 _____ C:\Windows\System32\Tasks\HPCeeScheduleForlynn
2015-07-15 10:12 - 2014-12-22 15:07 - 00000344 _____ C:\Windows\Tasks\HPCeeScheduleForlynn.job
2015-07-15 10:09 - 2014-11-01 12:49 - 00003718 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2015-07-13 14:10 - 2015-04-20 18:33 - 00792568 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-07-13 14:10 - 2015-04-20 18:33 - 00178168 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-07-08 18:31 - 2014-03-18 02:44 - 00037308 _____ C:\Windows\PFRO.log
2015-07-06 22:12 - 2013-10-02 14:14 - 00000000 ____D C:\Program Files\Hewlett-Packard
2015-07-06 22:05 - 2014-05-06 01:01 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Security and Protection
2015-07-06 22:05 - 2014-05-06 01:01 - 00000000 ___HD C:\Program Files (x86)\InstallShield Installation Information
2015-07-06 12:11 - 2014-10-26 20:22 - 00000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
2015-07-05 03:08 - 2014-10-30 13:26 - 00300704 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe
2015-07-03 08:43 - 2014-10-31 19:04 - 130333168 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2015-07-02 18:02 - 2014-11-01 12:48 - 00000000 ____D C:\Users\lynn\AppData\Local\Adobe
2015-07-02 17:57 - 2015-02-07 12:51 - 00000000 __SHD C:\Users\lynn\AppData\Local\EmieBrowserModeList
2015-07-02 17:57 - 2014-10-26 20:09 - 00000000 __SHD C:\Users\lynn\AppData\Local\EmieUserList
2015-07-02 17:57 - 2014-10-26 20:09 - 00000000 __SHD C:\Users\lynn\AppData\Local\EmieSiteList
2015-06-29 16:12 - 2014-10-27 14:03 - 00000052 _____ C:\Windows\SysWOW64\DOErrors.log

==================== Files in the root of some directories =======

2015-07-02 23:57 - 2015-07-04 20:57 - 0000099 _____ () C:\Users\lynn\AppData\Roaming\WB.CFG
2014-10-26 21:32 - 2014-10-26 21:32 - 0000057 _____ () C:\ProgramData\Ament.ini

Some files in TEMP:
====================
C:\Users\lynn\AppData\Local\Temp\Quarantine.exe
C:\Users\lynn\AppData\Local\Temp\sqlite3.dll


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2015-07-08 10:58

==================== End of log ============================

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version:20-07-2015
Ran by lynn at 2015-07-20 11:13:35
Running from C:\Users\lynn\Desktop
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-3626191383-1179793375-1151875164-500 - Administrator - Disabled)
Guest (S-1-5-21-3626191383-1179793375-1151875164-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-3626191383-1179793375-1151875164-1004 - Limited - Enabled)
lynn (S-1-5-21-3626191383-1179793375-1151875164-1002 - Administrator - Enabled) => C:\Users\lynn

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

4 Elements II (x32 Version: 2.2.0.98 - WildTangent) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.4.144 - Adobe Systems, Inc.)
Airport Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
AMD Catalyst Install Manager (HKLM\...\{7536C341-2F7D-EFE6-F521-DEBE68B025C5}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
Azkend 2: The World Beneath (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (x32 Version: 2.2.0.97 - WildTangent) Hidden
Build-a-lot (x32 Version: 2.2.0.98 - WildTangent) Hidden
Cradle Of Egypt Collector's Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Curse at Twilight (x32 Version: 3.0.2.32 - WildTangent) Hidden
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.5.6902 - CyberLink Corp.)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.5.3303 - CyberLink Corp.)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.5.3416 - CyberLink Corp.)
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.3.3709 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.3.3907 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Delicious: Emily's Childhood Memories Premium Edition (x32 Version: 3.0.2.32 - WildTangent) Hidden
DisableMSDefender (Version: 1.0.0 - Hewlett-Packard Company) Hidden
Energy Star (HKLM\...\{465CA2B6-98AF-4E77-BE22-A908C34BB9EC}) (Version: 1.0.9 - Hewlett-Packard Company)
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Fishdom 3: Collector's Edition (x32 Version: 3.0.2.38 - WildTangent) Hidden
Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
House of 1000 Doors: Family Secrets (x32 Version: 2.2.0.98 - WildTangent) Hidden
HP Documentation (HKLM-x32\...\{F29E3AA8-CF19-4452-92B7-F1FE31CD11C5}) (Version: 1.1.0.0 - Hewlett-Packard)
HP ENVY 5530 series Basic Device Software (HKLM\...\{E43084F2-A74C-47A3-BD6D-AA57FC0A381E}) (Version: 32.0.1180.44630 - Hewlett-Packard Co.)
HP ENVY 5530 series Help (HKLM-x32\...\{97EAE055-1BE8-4775-8101-453E9715EC3F}) (Version: 30.0.0 - Hewlett Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7372.4698 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{8C696B4B-6AB1-44BC-9416-96EAC474CABE}) (Version: 7.5.2.12 - Hewlett-Packard Company)
HP System Event Utility (HKLM-x32\...\{C78E8F51-3EAD-4F0C-83F0-EF371075E0B4}) (Version: 1.0.10 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HP Utility Center (HKLM\...\{891A1782-8B20-4403-8383-458962525926}) (Version: 2.3.4 - Hewlett-Packard Company)
HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
King Oddball (x32 Version: 3.0.2.48 - WildTangent) Hidden
Luxor Evolved (x32 Version: 2.2.0.98 - WildTangent) Hidden
Mahjongg Dimensions Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Mozilla Firefox 39.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 39.0 (x86 en-US)) (Version: 39.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 33.0 - Mozilla)
Mystery P.I. - Curious Case of Counterfeit Cove (x32 Version: 2.2.0.98 - WildTangent) Hidden
OEM Application Profile (HKLM-x32\...\{315F1A48-D883-B234-7C79-15873574ACC1}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Product Improvement Study for HP ENVY 5530 series (HKLM\...\{3FB74B78-098D-48EF-8CC4-BE6C431C0E16}) (Version: 32.0.1180.44630 - Hewlett-Packard Co.)
Qualcomm Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Qualcomm Atheros)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.9600.29075 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 8.24.1218.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7195 - Realtek Semiconductor Corp.)
Roads of Rome 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 18.0.4.0 - Synaptics Incorporated)
Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Vacation Quest™ - Australia (x32 Version: 3.0.2.32 - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (HP Games) (x32 Version: 4.0.10.15 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)
Youda Jewel Shop (x32 Version: 3.0.2.32 - WildTangent) Hidden
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== Restore Points =========================

08-07-2015 19:20:35 End of disinfection
15-07-2015 09:53:58 Windows Update
17-07-2015 15:07:21 Removed Pinger

==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2013-08-22 06:25 - 2013-08-22 06:25 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {1BA30D2E-653F-4342-BEB5-8DFFB5186399} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2014-01-13] (Hewlett-Packard Company)
Task: {535E4A00-A671-4AEF-80DE-6A7FB524E5F8} - System32\Tasks\HPCustParticipation HP ENVY 5530 series => C:\Program Files\HP\HP ENVY 5530 series\Bin\HPCustPartic.exe [2013-08-13] (Hewlett-Packard Co.)
Task: {57BE65CB-7695-4187-8D77-5AFB2C987C2F} - System32\Tasks\Synaptics TouchPad Enhancements => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2013-12-12] (Synaptics Incorporated)
Task: {5A98B0E5-382E-4C10-91F2-3C06398548D5} - System32\Tasks\YCMServiceAgent => C:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe [2014-03-07] (CyberLink Corp.)
Task: {5EFBFAD3-BCCD-417B-9B16-ADB2EC2E3482} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2015-06-16] (Hewlett-Packard)
Task: {6933735B-0408-47B9-A2E8-9E75819033D4} - System32\Tasks\HPCeeScheduleForlynn => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15] (Hewlett-Packard)
Task: {6D1B402C-ACCE-4D00-B585-A4D2B13E4C28} - System32\Tasks\CLMLSvc_P2G8 => C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe [2013-08-05] (CyberLink)
Task: {76C0AB5B-96E4-462D-A0B8-EA071088566C} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_CN44J2106R => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2015-06-16] (Hewlett-Packard)
Task: {7980A16A-CDD5-4F36-89FA-ECB786EBDE0C} - System32\Tasks\{6434EE62-8A41-4A0F-A6DE-026A2F33A0A8} => pcalua.exe -a "C:\Program Files (x86)\Malwarebytes Anti-Malware\unins000.exe"
Task: {BC13635E-5905-464E-9EC2-B0780726E311} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\Windows\system32\MRT.exe [2015-07-03] (Microsoft Corporation)
Task: {C26A62A7-E931-456A-88D3-FD0BF3CD5F8E} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2014-01-13] (Hewlett-Packard Company)
Task: {C3CB07A2-6231-4386-82D4-0D71158C29D4} - System32\Tasks\CLVDLauncher => C:\Program Files (x86)\CyberLink\Power2Go8\CLVDLauncher.exe [2013-03-12] (CyberLink Corp.)
Task: {C96290AD-7F55-4A56-9B26-D2A11D29F938} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2014-05-12] (Hewlett-Packard Company)
Task: {D16DC536-FCD0-4AAC-84FD-8DFFB35375A2} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2015-06-16] (Hewlett-Packard)
Task: {DFCE33AC-1E8B-4505-B3FF-854D42D4B653} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-07-15] (Adobe Systems Incorporated)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\HPCeeScheduleForlynn.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe

==================== Loaded Modules (Whitelisted) ==============

2014-04-17 15:38 - 2014-04-17 15:38 - 00140288 _____ () C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe
2014-04-17 15:37 - 2014-04-17 15:37 - 00127488 _____ () C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Container.Wlan.dll
2014-08-08 17:42 - 2013-08-05 00:49 - 00627672 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMediaLibrary.dll
2013-08-05 15:48 - 2013-08-05 15:48 - 00016856 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvcPS.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)

AlternateDataStreams: C:\Users\lynn\OneDrive:ms-properties

==================== Safe Mode (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""

==================== EXE Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)


==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-3626191383-1179793375-1151875164-1002\Control Panel\Desktop\\Wallpaper -> C:\Windows\Web\Wallpaper\Theme2\img8.jpg
DNS Servers: 192.168.1.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)


==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [vm-monitoring-nb-session] => (Allow) LPort=139
FirewallRules: [{64E22CAF-8491-4B99-B5E5-0DAE355ABB65}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
FirewallRules: [{8E7360D8-EE8A-42FF-A62F-293038A5E68E}] => (Allow) LPort=2869
FirewallRules: [{A529951D-EE38-4BBE-B0BE-E9E3C966E904}] => (Allow) LPort=1900
FirewallRules: [{5CD49349-0547-47FC-B416-9225624E10CB}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{DAF80960-6674-4BA8-BE52-F2E27C65DF46}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{F780F7A5-2946-42BA-B28F-C567C0851C75}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{9CAD5BF9-32B6-4880-8739-00BD0A3CB170}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{0CB5DB8F-90AF-4FD1-998D-0BB95FE2B341}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe
FirewallRules: [{E886818D-AA33-49B8-94A0-C4957EEF8DD0}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe
FirewallRules: [{EF6B286F-BCF4-4730-A090-49ADB4025632}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12.exe
FirewallRules: [{87424258-6C42-472E-AD26-9873F23E53CF}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMR\PowerDVD12DMREngine.exe
FirewallRules: [{FF5C3403-F21F-4BF8-965E-2E4714D525AD}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe
FirewallRules: [{C6132DF4-B9A7-43A2-A477-F09CA2A19E7F}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12Agent.exe
FirewallRules: [{26439AF3-0A73-4278-8F00-917850775D4E}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\PowerDVD12ML.exe
FirewallRules: [{704AEAEE-062F-41C8-9319-7AA7FE443046}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\Movie\PowerDVD.exe
FirewallRules: [{7326EBB9-BD2A-4140-A5CA-47D7CB5C8024}] => (Allow) C:\Program Files\HP\HP ENVY 5530 series\Bin\DeviceSetup.exe
FirewallRules: [{2B9A5A6A-F5A5-4CEC-97C2-CC1FAF2E2F49}] => (Allow) LPort=5357
FirewallRules: [{E33A4701-FF6B-4CA5-85B9-513BE94D1C20}] => (Allow) C:\Program Files\HP\HP ENVY 5530 series\Bin\HPNetworkCommunicatorCom.exe
FirewallRules: [{26C749B8-53A8-4243-B811-A1F346B4D19C}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
FirewallRules: [{99BD8D72-E8D3-45D2-B859-383BB8304962}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
FirewallRules: [{A45BF40A-BFB2-40F4-AB4A-C51A87D33794}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPDeviceDetection3.exe

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (07/17/2015 01:52:43 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program backgroundTaskHost.exe version 6.3.9600.17415 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 2214

Start Time: 01d0c0d1d290380c

Termination Time: 4294967295

Application Path: C:\Windows\system32\backgroundTaskHost.exe

Report Id: c3ee579a-2cc5-11e5-829d-1458d011bf92

Faulting package full name: Facebook.Facebook_1.4.0.9_x64__8xx8rvfyw5nnt

Faulting package-relative application ID: App

Error: (07/16/2015 11:21:32 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3079

Error: (07/16/2015 11:21:32 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3079

Error: (07/16/2015 11:21:32 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/16/2015 11:21:31 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1579

Error: (07/16/2015 11:21:31 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1579

Error: (07/16/2015 11:21:31 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/16/2015 11:02:39 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3141

Error: (07/16/2015 11:02:39 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3141

Error: (07/16/2015 11:02:39 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (07/17/2015 04:37:33 PM) (Source: BugCheck) (EventID: 1001) (User: )
Description: 0x0000007e (0xffffffffc0000005, 0xfffff800cb3040ab, 0xffffd001a87671b8, 0xffffd001a87669c0)C:\Windows\MEMORY.DMP071715-29265-01

Error: (07/17/2015 04:37:28 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 4:21:54 PM on ‎7/‎17/‎2015 was unexpected.

Error: (07/17/2015 03:07:54 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The MBAMService service terminated unexpectedly.  It has done this 1 time(s).

Error: (07/08/2015 08:16:35 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Superfetch service terminated with the following error:
%%1062

Error: (07/08/2015 07:23:18 PM) (Source: DCOM) (EventID: 10010) (User: NT AUTHORITY)
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (07/08/2015 07:22:48 PM) (Source: DCOM) (EventID: 10010) (User: NT AUTHORITY)
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (07/08/2015 06:45:50 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Media Player Network Sharing Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (07/08/2015 06:45:50 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The HP Support Assistant Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (07/08/2015 06:45:48 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The MBAMService service terminated unexpectedly.  It has done this 1 time(s).

Error: (07/08/2015 06:45:48 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The MBAMScheduler service terminated unexpectedly.  It has done this 1 time(s).


Microsoft Office:
=========================
Error: (07/17/2015 01:52:43 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: backgroundTaskHost.exe6.3.9600.17415221401d0c0d1d290380c4294967295C:\Windows\system32\backgroundTaskHost.exec3ee579a-2cc5-11e5-829d-1458d011bf92Facebook.Facebook_1.4.0.9_x64__8xx8rvfyw5nntApp

Error: (07/16/2015 11:21:32 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3079

Error: (07/16/2015 11:21:32 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3079

Error: (07/16/2015 11:21:32 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/16/2015 11:21:31 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1579

Error: (07/16/2015 11:21:31 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1579

Error: (07/16/2015 11:21:31 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/16/2015 11:02:39 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3141

Error: (07/16/2015 11:02:39 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3141

Error: (07/16/2015 11:02:39 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


==================== Memory info ===========================

Processor: AMD A8-6410 APU with AMD Radeon R5 Graphics
Percentage of memory in use: 34%
Total physical RAM: 3528.98 MB
Available physical RAM: 2301.29 MB
Total Virtual: 7112.98 MB
Available Virtual: 5877.23 MB

==================== Drives ================================

Drive c: (Windows) (Fixed) (Total:675.44 GB) (Free:639.23 GB) NTFS
Drive d: (RECOVERY) (Fixed) (Total:22.17 GB) (Free:2.17 GB) NTFS ==>[system with boot components (obtained from reading drive)]
Drive f: (SCOTTPINDRV) (Removable) (Total:1.87 GB) (Free:1.85 GB) FAT

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 698.6 GB) (Disk ID: D150C6EE)

Partition: GPT Partition Type.

========================================================
Disk: 1 (Size: 1.9 GB) (Disk ID: 0B831533)
Partition 1: (Active) - (Size=1.9 GB) - (Type=06)

==================== End of log ============================


  • 0

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#2
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,799 posts
Hi! My name is zep516 and Welcome to Geekstogo!
I'll do the best I can to resolve your computer issue
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, don't continue Stop and ask! Never be afraid to ask questions! :)


Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the logfile button and the log will open in Notepad.
  • NOTE: If you get an error message, it means that nothing was found. Exit from AdwCleaner.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished and the PC has rebooted.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner
Next

thisisujrt.gif Please download Junkware Removal Tool to your Desktop.

Please close your security software to avoid potential conflicts. See Here how to disable you security protection (Anti Virus)
Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete, depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
Please post the contents of JRT.txt into your reply.

In your next reply post;
  • The AdwCleaner [SO].txt Log
  • The JRT.txt Log
Thanks
Joe :)
  • 0

#3
sl962

sl962

    Member

  • Topic Starter
  • Member
  • PipPip
  • 59 posts

Hi Zep516. Thanks for your response. Here are the logs you requested:

 

# AdwCleaner v4.208 - Logfile created 20/07/2015 at 18:20:04
# Updated 09/07/2015 by Xplode
# Database : 2015-07-15.1 [Server]
# Operating system : Windows 8.1  (x64)
# Username : lynn - LYNNSPC
# Running from : C:\Users\lynn\Desktop\adwcleaner_4.208.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17840


-\\ Mozilla Firefox v39.0 (x86 en-US)


-\\ Chromium v


*************************

AdwCleaner[R0].txt - [749 bytes] - [20/07/2015 18:18:25]
AdwCleaner[S0].txt - [675 bytes] - [20/07/2015 18:20:04]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [733  bytes] ##########
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.5.1 (07.16.2015:1)
OS: Windows 8.1 x64
Ran by lynn on Mon 07/20/2015 at 18:37:56.77
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 07/20/2015 at 18:40:56.87
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 


  • 0

#4
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,799 posts
A few items to fix

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Open notepad (Start =>All Programs => Accessories => Notepad).
Copy/Paste the contents of the code box below into Notepad.
start
CloseProcesses:
CreateRestorePoint:
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
FF NewTab: hxxp://search.yahoo.com/?fr=hp-ddc-bd-tab&type=bl-bfr-is__alt__ddc_dsssyctab_bd_com
FF DefaultSearchEngine.US: Yahoo Search!
FF Homepage: hxxp://search.yahoo.com/?fr=hp-ddc-bd&type=bl-bfr-is__alt__ddc_dsssyc_bd_com
FF SearchPlugin: C:\Users\lynn\AppData\Roaming\Mozilla\Firefox\Profiles\hx334q5k.default\searchplugins\yahoo-search.xml [2015-07-20]
C:\Users\lynn\AppData\Local\Temp\Quarantine.exe
C:\Users\lynn\AppData\Local\Temp\sqlite3.dll
AlternateDataStreams: C:\Users\lynn\OneDrive:ms-properties
CMD: bitsadmin /reset /allusers
CMD: netsh winsock reset catalog
CMD: ipconfig /flushdns
hosts:
Emptytemp:
Click Format and ensure Wordwrap is unchecked.
Save as Fixlist.txt to your Desktop (Must be in this location)
Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

Note: If the tool warns you about the version you're using being an outdated version please download and run the updated version.

1- Let me know what browser this is happening in ?
2- Please post the fixlog.txt
  • 0

#5
sl962

sl962

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  • Topic Starter
  • Member
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  • 59 posts

She uses Firefox most of the time and uses IE now and then. I just went to G2G with firefox and a second tab opened showing a blue screen with a recording telling me how messed up the comp is and that I should call a phone # before all is lost. (I hate those guys) IE seemed OK.

Here is the fix log:

 

Fix result of Farbar Recovery Scan Tool (x64) Version:20-07-2015
Ran by lynn at 2015-07-20 18:58:40 Run:1
Running from C:\Users\lynn\Desktop
Loaded Profiles: lynn (Available Profiles: lynn)
Boot Mode: Normal
==============================================

fixlist content:
*****************
start
CloseProcesses:
CreateRestorePoint:
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
FF NewTab: hxxp://search.yahoo.com/?fr=hp-ddc-bd-tab&type=bl-bfr-is__alt__ddc_dsssyctab_bd_com
FF DefaultSearchEngine.US: Yahoo Search!
FF Homepage: hxxp://search.yahoo.com/?fr=hp-ddc-bd&type=bl-bfr-is__alt__ddc_dsssyc_bd_com
FF SearchPlugin: C:\Users\lynn\AppData\Roaming\Mozilla\Firefox\Profiles\hx334q5k.default\searchplugins\yahoo-search.xml [2015-07-20]
C:\Users\lynn\AppData\Local\Temp\Quarantine.exe
C:\Users\lynn\AppData\Local\Temp\sqlite3.dll
AlternateDataStreams: C:\Users\lynn\OneDrive:ms-properties
CMD: bitsadmin /reset /allusers
CMD: netsh winsock reset catalog
CMD: ipconfig /flushdns
hosts:
Emptytemp:
*****************

Processes closed successfully.
Restore point was successfully created.
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value removed successfully
HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value removed successfully
HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value removed successfully
Firefox newtab removed successfully
Firefox DefaultSearchEngine.US removed successfully
Firefox homepage removed successfully
C:\Users\lynn\AppData\Roaming\Mozilla\Firefox\Profiles\hx334q5k.default\searchplugins\yahoo-search.xml => moved successfully.
C:\Users\lynn\AppData\Local\Temp\Quarantine.exe => moved successfully.
C:\Users\lynn\AppData\Local\Temp\sqlite3.dll => moved successfully.
"C:\Users\lynn\OneDrive" => ":ms-properties" ADS not found.

=========  bitsadmin /reset /allusers =========


BITSADMIN version 3.0 [ 7.7.9600 ]
BITS administration utility.
© Copyright 2000-2006 Microsoft Corp.

BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.

0 out of 0 jobs canceled.

========= End of CMD: =========


=========  netsh winsock reset catalog =========


Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.


========= End of CMD: =========


=========  ipconfig /flushdns =========


Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========= End of CMD: =========

C:\Windows\System32\Drivers\etc\hosts => moved successfully.
Hosts restored successfully.
EmptyTemp: => 107.9 MB temporary data Removed.


The system needed a reboot..

==== End of Fixlog 18:59:11 ====


  • 0

#6
zep516

zep516

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Try resetting Firefox, if this does not work you may need to reinstall Firefox completely

How to reset Firefox:
  • Click the menu button and then click help .
  • From the Help menu choose Troubleshooting Information. ...
  • Click the Reset Firefox… button in the upper-right corner of the
  • Troubleshooting Information page.
  • To continue, click Reset Firefox in the confirmation window that opens.

  • 0

#7
sl962

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I do believe that took care of it. I went to the same websites and I am not seeing anything amiss.

Thank you again for your help. Any recommendations that I can follow if this happens again?


  • 0

#8
zep516

zep516

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I need to know how you took care of it ?


"Edit" sorry I see that you reset Firefox

If it happens again you come back to the forum adware can be tricky to deal with.

I'll keep this topic open for a while in case something goes funny again.

Thanks
Joe
  • 0

#9
sl962

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Thank you Joe. I will keep it here for a day or two and let you know if anything funky goes on. Have a Great Day!!


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