Hi there. I'm in need of some advice/insight into what's going on with my new Toshiba L50-B-136. I'm in a bit of a bind and I have no idea what to do.
I bought this brand new a few days ago. After having it for a couple of days, the mousepad froze. Everything else seemed to be running, it was just the mouse that was stuck. I logged out of my account via task manager and when out of my account, the mouse worked, but when I logged back in it froze. I restarted a couple of times and logged back in and the mouse would move for a few seconds before freezing again.
I did a factory reset, and it appeared to be working. Then today (pretty much the same amount of time lapsing since the first time it screwed up) it did it again. This time I did a system restore to an earlier point. It's now working again. I have no idea if this is a hardware issue or software.
as for things downloaded by me on this laptop, I have put on chrome, firefox, ccleaner and utorrent. As well as uploading my music from a usb.
If anyone has any idea what's going on, I would be extremely grateful for any help.
operating system is Windows 8.1
Edited by sunnypanda, 20 July 2015 - 02:42 PM.