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Help removing "Ads by Jabuticata" [Solved]

Malware?

  • This topic is locked This topic is locked

#46
pystryker

pystryker

    Trusted Helper

  • Malware Removal
  • 3,886 posts
Hello :)

Before you go this route, let's check your router. If your router has been hijacked, then it won't matter if you wipe the computer's drive. The router will still be infected and you'll experience the same problems. Please run the tool below and post the log once complete.


Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (MTB.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
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#47
Johnde2000

Johnde2000

    Member

  • Topic Starter
  • Member
  • PipPip
  • 44 posts

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by John (administrator) on 02-08-2015 at 16:49:53
Running from "C:\Users\John\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Maximus Formula Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================


========================= IP Configuration: ================================

Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller = Local Area Connection (Connected)
Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller = Local Area Connection 2 (Hardware not present)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled taskoffload=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : John-PC-1
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.wv.comcast.net

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : hsd1.wv.comcast.net
   Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
   Physical Address. . . . . . . . . : 00-1E-8C-2E-26-D5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:5c1:0:4900::f105(Preferred)
   Lease Obtained. . . . . . . . . . : Sunday, August 02, 2015 3:45:15 PM
   Lease Expires . . . . . . . . . . : Sunday, August 09, 2015 2:05:59 AM
   IPv6 Address. . . . . . . . . . . : 2601:5c1:0:4900:a9d1:1372:4f0d:7c03(Preferred)
   Temporary IPv6 Address. . . . . . : 2601:5c1:0:4900:8dce:712:ed18:951e(Preferred)
   Link-local IPv6 Address . . . . . : fe80::a9d1:1372:4f0d:7c03%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.219(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, August 02, 2015 3:45:13 PM
   Lease Expires . . . . . . . . . . : Sunday, August 09, 2015 3:45:12 PM
   Default Gateway . . . . . . . . . : fe80::481d:70ff:fe18:db32%11
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 234888844
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-0A-1A-82-00-1E-8C-2E-26-D5
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       8.8.8.8
                                       8.8.4.4
   NetBIOS over Tcpip. . . . . . . . : Enabled
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  2001:558:feed::1

Name:    google.com
Addresses:  2607:f8b0:4004:808::1006
      74.125.228.206
      74.125.228.196
      74.125.228.192
      74.125.228.193
      74.125.228.200
      74.125.228.199
      74.125.228.197
      74.125.228.195
      74.125.228.198
      74.125.228.201
      74.125.228.194


Pinging google.com [2607:f8b0:4004:80d::200e] with 32 bytes of data:
Reply from 2607:f8b0:4004:80d::200e: time=27ms
Reply from 2607:f8b0:4004:80d::200e: time=24ms

Ping statistics for 2607:f8b0:4004:80d::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 24ms, Maximum = 27ms, Average = 25ms
Server:  cdns01.comcast.net
Address:  2001:558:feed::1

Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
      2001:4998:c:a06::2:4008
      2001:4998:58:c02::a9
      98.139.183.24
      98.138.253.109
      206.190.36.45


Pinging yahoo.com [2001:4998:58:c02::a9] with 32 bytes of data:
Reply from 2001:4998:58:c02::a9: time=47ms
Reply from 2001:4998:58:c02::a9: time=42ms

Ping statistics for 2001:4998:58:c02::a9:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 42ms, Maximum = 47ms, Average = 44ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...00 1e 8c 2e 26 d5 ......Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1       10.0.0.219     10
         10.0.0.0    255.255.255.0         On-link        10.0.0.219    266
       10.0.0.219  255.255.255.255         On-link        10.0.0.219    266
       10.0.0.255  255.255.255.255         On-link        10.0.0.219    266
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link        10.0.0.219    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link        10.0.0.219    266
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11    266 ::/0                     fe80::481d:70ff:fe18:db32
  1    306 ::1/128                  On-link
 11     18 2601:5c1:0:4900::/64     On-link
 11    266 2601:5c1:0:4900::f105/128
                                    On-link
 11    266 2601:5c1:0:4900:8dce:712:ed18:951e/128
                                    On-link
 11    266 2601:5c1:0:4900:a9d1:1372:4f0d:7c03/128
                                    On-link
 11    266 fe80::/64                On-link
 11    266 fe80::a9d1:1372:4f0d:7c03/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/02/2015 03:46:43 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/02/2015 03:10:03 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (08/02/2015 03:10:03 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (08/02/2015 03:10:03 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (08/02/2015 03:10:03 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (08/02/2015 03:10:03 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    Element not found.  (HRESULT : 0x80070490) (0x80070490)

Error: (08/02/2015 03:09:59 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (08/02/2015 03:09:59 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index server cannot update or access information because of a database error.  Stop and restart the search service.  If the problem persists, reset and recrawl the content index.  In some cases it may be necessary to delete and recreate the content index.  (HRESULT : 0x8004117f) (0x8004117f)

Error: (08/02/2015 03:09:59 PM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=1100}. The service will attempt to automatically correct this problem by rebuilding the index.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (08/02/2015 03:09:59 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.


Details:
    0x%08x (0x8004117f - The content index server cannot update or access information because of a database error.  Stop and restart the search service.  If the problem persists, reset and recrawl the content index.  In some cases it may be necessary to delete and recreate the content index.  (HRESULT : 0x8004117f))


System errors:
=============
Error: (08/02/2015 03:10:03 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (08/02/2015 03:10:03 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.

Error: (08/02/2015 01:30:14 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR9.

Error: (08/02/2015 01:30:13 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR9.

Error: (08/02/2015 01:30:12 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR9.

Error: (08/02/2015 11:43:50 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR7.

Error: (08/02/2015 11:43:49 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR7.

Error: (08/02/2015 11:43:49 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR7.

Error: (08/02/2015 09:08:26 AM) (Source: Service Control Manager) (User: )
Description: The hpqcxs08 service terminated unexpectedly.  It has done this 2 time(s).

Error: (08/01/2015 07:05:48 PM) (Source: Service Control Manager) (User: )
Description: The HP CUE DeviceDiscovery Service service terminated unexpectedly.  It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (08/02/2015 03:46:43 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/02/2015 03:10:03 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt

Error: (08/02/2015 03:10:03 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (08/02/2015 03:10:03 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (08/02/2015 03:10:03 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (08/02/2015 03:10:03 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    Element not found.  (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer

Error: (08/02/2015 03:09:59 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
Search.JetPropStore

Error: (08/02/2015 03:09:59 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index server cannot update or access information because of a database error.  Stop and restart the search service.  If the problem persists, reset and recrawl the content index.  In some cases it may be necessary to delete and recreate the content index.  (HRESULT : 0x8004117f) (0x8004117f)

Error: (08/02/2015 03:09:59 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
1100

Error: (08/02/2015 03:09:59 PM) (Source: Windows Search Service)(User: )
Description:
Details:
    0x%08x (0x8004117f - The content index server cannot update or access information because of a database error.  Stop and restart the search service.  If the problem persists, reset and recrawl the content index.  In some cases it may be necessary to delete and recreate the content index.  (HRESULT : 0x8004117f))


=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (HKLM\...\{55D55008-E5F6-47D6-B16F-B2A40D4D145F}) (Version: 6.2.1 - Hewlett-Packard) Hidden
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.008.20082 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 18.0.0.180 - Adobe Systems Incorporated)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.209 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{853A112F-241F-E344-4636-103C25D3751E}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 10.3.2225 - AVAST Software)
Bookworm Adventures (HKLM-x32\...\111940693) (Version:  - Oberon Media)
BufferChm (HKLM-x32\...\{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}) (Version: 130.0.331.000 - Hewlett-Packard) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.01 - Piriform)
Copy (HKLM-x32\...\{FAF26102-09D7-4C58-AB01-0D59A2E517CA}) (Version: 130.0.366.000 - Hewlett-Packard) Hidden
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{21A2F5EE-1DC5-488A-BE7E-E526F8C61488}) (Version: 130.0.372.000 - Hewlett-Packard) Hidden
DJ_AIO_05_F4400_Software_Min (HKLM-x32\...\{497072FE-0A75-4E5C-A5B7-EB1FA67F66F1}) (Version: 130.0.448.000 - Hewlett-Packard) Hidden
Dragon Age: Origins (HKLM-x32\...\{AEC81925-9C76-4707-84A9-40696C613ED3}) (Version: 1.05.0.0 - Electronic Arts)
Dream Day First Home (HKLM-x32\...\113832110) (Version:  - Oberon Media)
F4400 (HKLM-x32\...\{8EAD600D-1912-4DEF-92B5-0C7525E17ED2}) (Version: 130.0.448.000 - Hewlett-Packard) Hidden
ffdshow [rev 2527] [2008-12-19] (HKLM-x32\...\ffdshow_is1) (Version: 1.0 - )
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.1 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GPBaseService2 (HKLM-x32\...\{63FF21C9-A810-464F-B60A-3111747B1A6D}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
Grand Theft Auto IV (HKLM-x32\...\{5454083B-1308-4485-BF17-1110000D8301}) (Version: 1.0.0013.131 - Rockstar Games Inc.) Hidden
Host OpenAL (ADI) (HKLM-x32\...\Host OpenAL (ADI)) (Version:  - )
HP Deskjet F4400 Printer Driver Software 13.0 Rel .5 (HKLM\...\{5AEBB4A3-6878-4CEE-AD34-0F6958A983F0}) (Version: 13.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP Print Projects 1.0 (HKLM\...\HP Print Projects) (Version: 1.0 - HP)
HP Smart Web Printing 4.5 (HKLM\...\HP Smart Web Printing) (Version: 4.5 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Update (HKLM-x32\...\{7059BDA7-E1DB-442C-B7A1-6144596720A4}) (Version: 4.000.011.006 - Hewlett-Packard)
HPPhotoGadget (HKLM-x32\...\{CAE4213F-F797-439D-BD9E-79B71D115BE3}) (Version: 130.0.282.000 - Hewlett-Packard) Hidden
hpPrintProjects (HKLM-x32\...\{C75CDBA2-3C86-481e-BD10-BDDA758F9DFF}) (Version: 130.0.303.000 - Hewlett-Packard) Hidden
HPProductAssistant (HKLM-x32\...\{C43326F5-F135-4551-8270-7F7ABA0462E1}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
hpWLPGInstaller (HKLM-x32\...\{07FB17D8-7DB6-4F06-80C4-8BE1719CB6A1}) (Version: 130.0.303.000 - Hewlett-Packard) Hidden
HydraVision (HKLM-x32\...\{189B9ACF-DBA6-4F52-8726-2E11049FB1F7}) (Version: 4.2.210.0 - Advanced Micro Devices, Inc.) Hidden
Java 8 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218051F0}) (Version: 8.0.510 - Oracle Corporation)
Logitech Webcam Software (HKLM\...\{987FE247-4E69-4A2E-A961-D14F901FDBF6}) (Version: 12.10.1113 - Logitech Inc.)
Logitech Webcam Software Driver Package (HKLM\...\lvdrivers_12.10) (Version: 12.10.1110 - Logitech Inc.)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Marvel Heroes Game (HKLM-x32\...\{ca6069b5-fc6b-4ce8-a03e-2304143706b7}_is1) (Version: 1.0 - Gazillion Entertainment)
Marvell Miniport Driver (HKLM-x32\...\Marvell Miniport Driver) (Version: 11.10.5.3 - Marvell)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{42AA4CA8-DCD8-4308-BCAB-0B6D75856A9D}) (Version: 3.5.95.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{67F42018-F647-4D3C-BE62-F8CB4FE2FCD5}) (Version: 3.5.67.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Word 2013 - en-us (HKLM\...\WordRetail - en-us) (Version: 15.0.4737.1003 - Microsoft Corporation)
Microsoft Works 6-9 Converter (HKLM-x32\...\{95140000-0137-0409-0000-0000000FF1CE}) (Version: 14.0.6120.5002 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 39.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 39.0 (x86 en-US)) (Version: 39.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 39.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NVIDIA PhysX (HKLM-x32\...\{64467D47-FFE4-4FBC-ABBA-A0DB829A17EB}) (Version: 9.12.0613 - NVIDIA Corporation)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4737.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4737.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4737.1003 - Microsoft Corporation) Hidden
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version:  - )
Origin (HKLM-x32\...\Origin) (Version: 9.5.12.2862 - Electronic Arts, Inc.)
PlanetSide 2 (HKCU\...\SOE-PlanetSide 2) (Version:  - Sony Online Entertainment)
Pokémon Trading Card Game Online (HKLM-x32\...\{0D9304CD-1C83-4703-AFEF-0C46D1DB21F2}) (Version: 2.27.0 - The Pokémon Company International)
Razer Synapse 2.0 (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 1.18.15.20888 - Razer Inc.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Scan (HKLM-x32\...\{0F367CA3-3B2F-43F9-A44A-25A8EE69E45D}) (Version: 13.0.0.0 - Hewlett-Packard) Hidden
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 7.7 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.7.103 - Skype Technologies S.A.)
Smart Defrag 3 (HKLM-x32\...\Smart Defrag 3_is1) (Version: 3.0 - IObit)
SmartWebPrinting (HKLM-x32\...\{68A10D12-0D0F-4212-BDE6-D87FAD32A8FA}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
SolutionCenter (HKLM-x32\...\{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
SoundMAX (HKLM-x32\...\{F0A37341-D692-11D4-A984-009027EC0A9C}) (Version: 6.10.2.6585 - Analog Devices)
SpyHunter (HKLM\...\{72AAF455-1E54-475B-B0AB-5413C78D0E63}) (Version: 4.16.5.4290 - Enigma Software Group USA, LLC)
Status (HKLM-x32\...\{AE8705FB-E13C-40A9-8A2D-68D6733FBFC2}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.6.1042 - SUPERAntiSpyware.com)
TeamSpeak 3 Client (HKLM-x32\...\TeamSpeak 3 Client) (Version: 3.0.15 - TeamSpeak Systems GmbH)
Toolbox (HKLM-x32\...\{6BBA26E9-AB03-4FE7-831A-3535584CA002}) (Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (HKLM-x32\...\{DC0A5F99-FD66-433F-9D3A-05DCBA64BE42}) (Version: 130.0.376.000 - Hewlett-Packard) Hidden
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 4.6.1f1 - Unity Technologies ApS)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Vivitar Experience Image Manager (HKLM-x32\...\Vivitar Experience Image Manager) (Version:  - Sakar)
WebReg (HKLM-x32\...\{43CDF946-F5D9-4292-B006-BA0D92013021}) (Version: 130.0.132.017 - Hewlett-Packard) Hidden
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{B10914FD-8812-47A4-85A1-50FCDE7F1F33}) (Version: 14.0.8117.416 - Microsoft Corporation)

========================= Devices: ================================

Name: Standard PS/2 Keyboard
Description: Standard PS/2 Keyboard
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: i8042prt
Device ID: ACPI\PNP0303\4&23F9C1E3&0
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller #2
Description: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Marvell
Service: yukonw7
Device ID: PCI\VEN_11AB&DEV_4364&SUBSYS_81F81043&REV_12\4&45B69F9&0&00E2
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*TEREDO\0000
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 


  • 0

#48
pystryker

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Hi :)

Are you still getting the redirects and popups? If so, please provide me with the router model and number, and let's do a reset on it. :thumbsup:
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#49
Johnde2000

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Nope havent seen anything since that last scan with the toolbox. Did you figure out what it was? Because I'm dieing to know2bB0Npq.jpg This is all Im getting and it pops up every web site I go to


Edited by Johnde2000, 02 August 2015 - 05:11 PM.

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#50
pystryker

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Nope havent seen anything since that last scan with the toolbox. Did you figure out what it was? Because I'm dieing to know2bB0Npq.jpg This is all Im getting and it pops up every web site I go to


Hi :)

It seems like it will clear out for a bit and then come back. Could you give me the router make and model number, please? Let's try resetting it, as I believe the router has been hijacked.
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#51
Johnde2000

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The router is from my cable company. Its a Cisco, Device type XB3, Model DPC3941T

I can reset it if thats all it takes. I have to unplug it for a little while and plug it back in.


Edited by Johnde2000, 02 August 2015 - 09:18 PM.

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#52
pystryker

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The router is from my cable company. Its a Cisco, Device type XB3, Model DPC3941T
I can reset it if thats all it takes. I have to unplug it for a little while and plug it back in.


Yes, please reset the router and let me know if the alerts continue. :thumbsup:
  • 0

#53
Johnde2000

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Nope resetting the router did not help. As you can see in the Image below the extra Tabs and redirects are still happening. Also Avast blocked something I haven't seen yet

8BmKRwR.jpg


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#54
Johnde2000

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I'm done with and tired of the problem. Unless you have a solution before 7pm this evening, that's five and a half hours from this post, I am wiping this hard drive and installing windows 10. Please keep me as a friend and I will inform you of the outcome. You've been great and very helpful. I will certainly be happy to give you a 10 or an A+ whatever you all rate yourselves with.


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#55
pystryker

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I'm done with and tired of the problem. Unless you have a solution before 7pm this evening, that's five and a half hours from this post, I am wiping this hard drive and installing windows 10. Please keep me as a friend and I will inform you of the outcome. You've been great and very helpful. I will certainly be happy to give you a 10 or an A+ whatever you all rate yourselves with.



Hi :)

One of my colleagues suggested this. I know you have already uninstalled and reinstalled Firefox however I want you to use the method found at the link below. Uninstalling and reinstalling keeps the same user profile. If the profile is corrupt, it wouldn't make any difference installing and reinstalling. Please follow the instructions at the link, and let me know the results. I also want to thank you for your patience, and your attention to details. you've been most helpful every step of the way. :-) and thank you for your kind words. :thumbsup:

https://support.mozi...ns-and-settings
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#56
Johnde2000

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I refreshed Firfox and all seems well, Ill hold off on the wipe and see what happens


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#57
pystryker

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Hi :)

I wanted to check and see how the computer is performing?
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#58
pystryker

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


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