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Necessary Files


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#1
liacaz

liacaz

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:D The file in question is C://windows/sysbckup/D3drm.dll. Scanning for viruses, the program gets stuck on this one particular file. Also, when scanning the hard drive for errors, that program gets stuck on something; it doesn't say what, but the hard drive itself makes the exact same sounds as it does when the virus program gets stuck on the file, and the lights on the computer flash the exact same way. What does this mean, and what can we do? Do we really need this file, and would our problems clear up if we delete it? What other problems might we have if we do delete it? HELP!!! <_<
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#2
admin

admin

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Hi liacaz, welcome to GTG! <_<

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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