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My computer is infected - need some help please


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#16
RKinner

RKinner

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System Restore instructions:

 

http://www.dell.com/.../19/SLN85604/EN

 

Just use the latest restore point.

 

The Fixit didn't really do much.  The most likely culprits are

 

U3 Winsock; no ImagePath

 

or

C:\ProgramData\fJMqmDsP.dat

 

Winsock is a windows file name but it is never a U3 and if it were not correct you couldn't get on line.  It's possible the registry entry has the permissions changed so FRST can't see the real path.

 

The other one is a random file name which is common with malware


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#17
psu88

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where do I do that?


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#18
RKinner

RKinner

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See the System Restore instructions here:

http://www.dell.com/support/article/us/en/19/SLN85604/EN

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