[jimfdowning]

Hi

I'm desperate for help and already regretting upgrading to windows 10 

The problem is when I use a browser to access the net I'm getting the error message

"Hmm, we can't reach this page."

 

It happens with Edge, Chrome & Firefox I get as far as google search page results.

 

Sometimes it will connect but more often than not I get the error message.

 

Im also having problems viewing some pictures 

 

Can anyone please help me  ?

 

Thank you.

Attached Thumbnails

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[Advertisements]

Hi,

 

Can you try to generate this log?

 

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, click Yes to accept the Commercial disclaimer and then check the following options:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Devices (select Only Problems)
• List Users, Partitions and Memory size
• List Minidump Files
• List Restore Points

Click on Go.

Post the resulting log in your next reply.
 

[SleepyDude]

Hi,

 

Can you try to generate this log?

 

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, click Yes to accept the Commercial disclaimer and then check the following options:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Devices (select Only Problems)
• List Users, Partitions and Memory size
• List Minidump Files
• List Restore Points

Click on Go.

Post the resulting log in your next reply.
 

[jimfdowning]

HI

Thanks for getting back to me, but I've decided to roll back to windows 7 for the time being.

Thanks again

Jim

[SleepyDude]

Hi Jim,

 

Thank you for keep us updated.