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Aurora [RESOLVED]


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#1
dizlizzi

dizlizzi

    New Member

  • Member
  • Pip
  • 9 posts
Having some issues with aurora and other malware, I have already gone through the checklist of things to do prior to posting this and am still having the problem. Thank you so much for your help!!!

Ewido log:
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:37:21 AM, 6/14/2005
+ Report-Checksum: 4D084711

+ Date of database: 6/14/2005
+ Version of scan engine: v3.0

+ Duration: 51 min
+ Scanned Files: 79085
+ Speed: 25.42 Files/Second
+ Infected files: 16
+ Removed files: 16
+ Files put in quarantine: 16
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\Documents and Settings\Jerauld Polizzi\Cookies\jerauld polizzi@bcentral[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP920\A0127371.dll -> Trojan.Agent.db -> Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP925\A0129442.dll -> Trojan.Agent.db -> Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP925\A0129470.exe -> Spyware.Zestyfind -> Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP925\A0129471.exe -> Spyware.NewDotNet -> Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP925\A0129472.exe -> Spyware.NewDotNet -> Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP925\A0129474.dll -> Spyware.VirtualBouncer.d -> Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP925\A0129475.dll -> Spyware.180solutions -> Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP925\A0129476.dll -> Spyware.Adstart.b -> Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP925\A0129477.exe -> Spyware.Adstart.b -> Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP925\A0129478.exe -> Trojan.Imiserv.c -> Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP925\A0129482.dll -> TrojanDownloader.Agent.br -> Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP925\A0129501.exe -> Trojan.Nail -> Cleaned with backup
C:\WINDOWS\jrchnvccq.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\WINDOWS\Nail.exe -> Trojan.Nail -> Cleaned with backup
C:\WINDOWS\SYSTEM32\ztpfvt.exe -> Spyware.BetterInternet -> Cleaned with backup


::Report End



Hijack This Log:

Logfile of HijackThis v1.99.1
Scan saved at 12:12:54 PM, on 6/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\BCMSMMSG.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\COMMON~1\AOL\110312~1\EE\AOLHOS~1.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\COMMON~1\AOL\110312~1\EE\AOLServiceHost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jerauld Polizzi\Desktop\HijackThis.exe
C:\WINDOWS\system32\wscntfy.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1103124952\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\McAfee.com\Shared\mcappins.exe /v=3 /cleanup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: Texas Hold'em Poker by pogo - http://holdem2.pogo....m-ob-assets.cab
O16 - DPF: {0C3F7D74-ADA5-4976-8908-A8189590DAFA} (3DGreetings.com Player 2.0) - http://expressit.bro...tings/vroom.CAB
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp...ads/sysinfo.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {7411047A-48E1-4EC9-8AC1-088087AD368F} (QuickBooks GLDownload Control) - https://cbspayroll.i.../GLDownload.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) - http://64.124.45.181.../proxy/CCMP.cab
O16 - DPF: {B69F2A9C-E470-11D3-AFA3-525400DB7692} (Actimage Room Control) - http://ib.armstrong....timage30530.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.a...,20/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.co...aploader_v7.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://intuit.webex...bex/ieatgpc.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish....pfishUpload.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe (file missing)
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
  • 0

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#2
Crustyoldbloke

Crustyoldbloke

    Old Malware Surgeon with a shaky scalpel

  • Retired Staff
  • 15,130 posts
Hello dizlizzi and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which may not allow you to access the internet, or my instructions!

You have quite a mixture of malware and Trojans that need to be eradicated.

I note that you are running HijackThis from Desktop; please create a new folder for it (for example C:\Program Files\Hijackthis\Hijackthis.exe) and move the programme into it. It is very important you do this before anything else since backup files can be deleted if they are not within their own folder!

Firstly could you please disable AOL Spyware Protection from running during the fix, it may just hinder our attempts to change anything.

To start please download the following programmes, we will run them later. Please save them to a place that you will remember, I suggest the Desktop:

Killbox by Option^Explicit
CWShredder
CCleaner
Nail Fix
cwsserviceemove.reg file

Go to Start>Run and type Services.msc then hit OK
Scroll down and find this service:

System Startup Service (SvcProc)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on Properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then OK.

Run HiJackThis. Click on None of the above, just start the program. Now, click on the Config button (bottom right), then click on Misc Tools, then click on Delete an NT Service a window will pop up. Enter this item into that field (copy and paste):

SvcProc

Click OK.

It should pull up information about the service, when it asks if you want to reboot now click YES

Please open the trial version of Ewido Security Suite, and update the definitions to the latest files. Do NOT run a scan yet.

Please install Nailfix, unzip it to the desktop but please do NOT run it yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

Once in Safe Mode, please double-click on Nailfix.cmd. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Run Ewido Security Suite.
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The programme will prompt you to update click the OK button
  • The programme will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Click on Start
The update will start and a progress bar will show the updates being installed.
Once the updates are installed do the following:
  • Click on scanner
  • Make sure the following boxes are checked before scanning:
    • Binder
    • Crypter
    • Archives
  • Click on Start Scan
  • Let the programme scan the machine
While the scan is in progress you will be prompted to clean files, click OK

Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report
  • Save the report to your desktop and include it in your reply.
Now please install CWShredder, and run it. Click Check For Update, then Fix and then OK followed by Next, let it fix everything it asks about

Unzip cwsserviceemove.reg file to your desktop. Whilst still in safe mode, double click on it and grant it permission to add the registry items.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O16 - DPF: Texas Hold'em Poker by pogo - http://holdem2.pogo....m-ob-assets.cab
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe (file missing)

Now close all windows other than HiJackThis, then click Fix Checked.

Please remove these entries from Add/Remove Programs in the Control Panel (if present):(click Start>Settings>Control Panel)

Ebates MoeMoneyMaker

Please notify me of any other programmes that you don’t recognise in that list in your next response

Please install Killbox by Option^Explicit.

*Extract the programme to your desktop and double-click on its folder, then double-click on Killbox.exe to start the programme.
*In the Killbox programme, select the Delete on Reboot option.
*Open the text file with these instructions in it, and copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\Nail.exe

*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, update it, check the default setting in the left-hand pane, Analyze, Run Cleaner. You may be fairly surprised by how much it finds.

Post back a fresh HijackThis log and I will take another look.
  • 0

#3
dizlizzi

dizlizzi

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
Thank you so much for your fast reply and all your advice.
I have completed all the necessary scans and fixes reccommended and here are my reports:

Ewido:
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 9:56:52 AM, 6/15/2005
+ Report-Checksum: E0CE7CB0

+ Date of database: 6/15/2005
+ Version of scan engine: v3.0

+ Duration: 59 min
+ Scanned Files: 80052
+ Speed: 22.60 Files/Second
+ Infected files: 5
+ Removed files: 5
+ Files put in quarantine: 5
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP925\A0129533.exe -> Trojan.Nail -> Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP926\A0129611.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP926\A0129612.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP926\A0129613.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP926\A0129632.exe -> Trojan.Nail -> Cleaned with backup


::Report End

HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 10:45:06 AM, on 6/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\COMMON~1\AOL\110312~1\EE\AOLHOS~1.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\PROGRA~1\COMMON~1\AOL\110312~1\EE\AOLServiceHost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\America Online 9.0a\waol.exe
C:\Program Files\America Online 9.0a\shellmon.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1103124952\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0a\AOL.EXE" -b
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {0C3F7D74-ADA5-4976-8908-A8189590DAFA} (3DGreetings.com Player 2.0) - http://expressit.bro...tings/vroom.CAB
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp...ads/sysinfo.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {7411047A-48E1-4EC9-8AC1-088087AD368F} (QuickBooks GLDownload Control) - https://cbspayroll.i.../GLDownload.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) - http://64.124.45.181.../proxy/CCMP.cab
O16 - DPF: {B69F2A9C-E470-11D3-AFA3-525400DB7692} (Actimage Room Control) - http://ib.armstrong....timage30530.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.a...,20/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.co...aploader_v7.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://intuit.webex...bex/ieatgpc.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish....pfishUpload.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{24A31766-942B-412B-AC9B-8A03DACBAC9F}: NameServer = 205.188.146.145
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

When I went into the control panel to delete Ebates MoeMoney Maker, it wasn't there and all the other programs listed seemed familiar to me so no worries there, hopefully.

Thank you so much for your help. Let me know if you see anything else I need to take care of and I will post again if I notice anything strange today (I just completed all the instructions you gave me).
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#4
Crustyoldbloke

Crustyoldbloke

    Old Malware Surgeon with a shaky scalpel

  • Retired Staff
  • 15,130 posts
Congratulations! your new log is clean. :tazz: Just a little bit more to do to prevent further infection.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

SPYWARE BLASTER - Blocks bad ActiveX items from installing on your computer.
AD-AWARE PERSONAL – A fine free malware detector and removal programme
SPYBOT S&D – Excellent free spyware detector and removal programme
GOOGLE TOOLBAR - Blocks many unwanted pop-ups in Internet Explorer.
FIREFOX - Safer alternative to the Internet Explorer web browser.
AVG ANTIVIRUS - Free antivirus programme if you currently are not using one.
ZONEALARM - Free firewall programme if you currently are not using one.

Remember to update these frequently.

Please note that whilst there is nothing wrong in having more than one spyware detector/prevention programmes for “on demand” scanning, having two or more antivirus systems is not recommended as they may well interfere with each other.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep Windows and your Anti-Virus updated. ;)

Happy safe surfing!
  • 0

#5
Crustyoldbloke

Crustyoldbloke

    Old Malware Surgeon with a shaky scalpel

  • Retired Staff
  • 15,130 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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