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afraid I have multiple infections

outbound info pop up shockwave crash pop up blocker

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#46
growley

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Sounds good, thank you so much!

 

Can I delete the shortcuts that are still on my desktop (fixlist and MBAM and Malware etc.)?


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#47
zep516

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Yes you can.
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#48
growley

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I am trying to open a downloaded file in a folder in my Downloads and a big blue band comes across the middle:

This app can't open, reader can't open while File Explorer is running with administrator privileges. Restart File Explorer normally and try again.

How do I do that?


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#49
growley

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and what is widevinecdmadapter.dll? Norton popped up and said it was safe but I have never seen it before


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#50
zep516

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what is widevinecdmadapter.dll?


It is safe.
widevinecdmadapter.dll is loaded as dynamic link library that runs in the context of the Google Chrome web browser.
It is installed with a couple of know programs including Google Chrome Frame published by Google Inc, Google Chrome Frame from Google Inc and Google Chrome Frame by Google Inc.
The file is digitally signed by Google Inc which was issued by the VeriSign certificate authority (CA).
 

I am trying to open a downloaded file in a folder in my Downloads and a big blue band comes across the middle:

This app can't open, reader can't open while File Explorer is running with administrator privileges. Restart File Explorer normally and try again.

How do I do that?


I don't think this will fix it but to answer your question from the associated error.
1. Open Task Manager by right-click on Taskbar and select Start Task Manager or by using keyboard shortcut "Ctrl+Shift+Esc".
2. Click on More Details button and go to "Processes" tab.
3. Now look for "Windows Explorer" process. As soon as you click on it, you'll get a new button "Restart" at the bottom-right corner of the window.

Is that a windows store application you're trying to open ?, or is it a pdf File ?
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#51
growley

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They are pdf. files but now are opening, strange.


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#52
zep516

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PDF files need a PDF viewer to open in, like Adobe Reader. What are you opening them in ?
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#53
growley

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pretty sure adobe, but now they are opening no problem


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#54
zep516

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OK,

You usually get infected because your security settings are too low.

Here are a number of recommendations that will help tighten them, and which will contribute to making you a less likely victim:

Safe Computing Practices please read Here


Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

Thanks
Joe :)
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