Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

my computer wont do anything internet related [Solved]

internet virus malware

  • This topic is locked This topic is locked

#16
emirr123

emirr123

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts

i have tried connecting directly to the router with an Ethernet cord and no access still

i connected directly to the modem and same.  no internet access.


  • 0

Advertisements


#17
emirr123

emirr123

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts

okay i think i've solved it. 

there is something in bitdefender called "stealth mode"   

turned that off and im able to access the internet

turned it on and it blocks the internet.

so i'm guessing thats the problem, i will just leave it turned off.


  • 0

#18
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts

Hmmm that seems totally counter intuitive for a firewall

 

 

The available Stealth Mode options include On, Off and Remote. While on and off are self explanatory, Remote is the default option and meant nothing to me. It turns out that it means the following: "your computer cannot be detected from the Internet. Local network users can ping and detect your computer." I encountered the same bit of confusion with the Generic setting which includes Yes or No. The default option here is No but the question remained, what does Generic mean in this context? Another quick consult of the help file found the following:
"Generic - whether generic rules are applied to this connection. If the IP address of a network adapter is changed, BitDefender modifies the network type accordingly. If you want to keep the same type, click the arrow from the Generic column and select Yes.

As far as network options go, Stealth Mode and Generic appear to add to the protection provided by the firewall; however, BitDefender could have done a much better job explaining what these options do rather than forcing the user to seek out the help documentation. If you are not that technical, even reading the help documentation won’t bring too much clarity.

 

 

How is the computer now ?


  • 0

#19
emirr123

emirr123

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts

i thought so myself considering it didn't even allow itself to download updates.

so far it seems to be running fine. no connection time outs  and everything seems to be working.

thanks for trying to assist me.


  • 0

#20
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Still it has highlighted an area I had  not considered

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown
delfix.JPG


: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
javara.JPG


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme ;)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:
  • 0

#21
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP