[bpearce2001]

My co-worker told me he received a popup notice with a telephone saying his computer was infected and to call this telephone number with his credit card to clean his computer. He said he only clicked the x to close the window, but from that point on his computer in unable to open a web browser. It just stalls. He said several programs won't run anymore either.

 

Here are his FRST logs:

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:14-08-2015 01

Ran by Randy Anderson (administrator) on HPDV6 (14-08-2015 15:35:54)

Running from C:\Users\Randy Anderson\Desktop

Loaded Profiles: Randy Anderson (Available Profiles: Randy Anderson)

Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)

Internet Explorer Version 11 (Default browser: Chrome)

Boot Mode: Normal

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

 

==================== Processes (Whitelisted) =================

 

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

 

(IDT, Inc.) C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\stacsv64.exe

(Microsoft Corporation) C:\Windows\System32\wlanext.exe

(Andrea Electronics Corporation) C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe

(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

(Apple Inc.) C:\Program Files (x86)\Bonjour\mDNSResponder.exe

(Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe

(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\22.5.2.15\n360.exe

() C:\Program Files (x86)\SMINST\BLService.exe

() C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe

(TuneUp Software) C:\Program Files (x86)\TuneUp Utilities 2011\TuneUpUtilitiesService64.exe

() C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe

() C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe

(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\22.5.2.15\n360.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe

(TuneUp Software) C:\Program Files (x86)\TuneUp Utilities 2011\TuneUpUtilitiesApp64.exe

(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe

(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

(Intel Corporation) C:\Windows\System32\igfxtray.exe

(Intel Corporation) C:\Windows\System32\hkcmd.exe

(Intel Corporation) C:\Windows\System32\igfxpers.exe

(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe

(Nikon Corporation) C:\Program Files (x86)\Common Files\Nikon\Monitor\NkMonitor.exe

(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE

(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

(Microsoft Corporation) C:\Windows\System32\wbengine.exe

(Microsoft Corporation) C:\Windows\System32\vds.exe

(Microsoft Corporation) C:\Windows\System32\msiexec.exe

 

 

==================== Registry (Whitelisted) ===========================

 

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

 

HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2096424 2010-05-27] (Synaptics Incorporated)

HKLM\...\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [487424 2010-03-23] (IDT, Inc.)

HKLM-x32\...\Run: [] => [X]

HKLM-x32\...\Run: [AppleSyncNotifier] => C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe [58656 2011-04-20] (Apple Inc.)

Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)

HKU\S-1-5-21-4019093293-3630875966-3647762059-1000\...\RunOnce: [Application Restart #0] => C:\Users\Randy Anderson\AppData\Local\Google\Chrome\Application\chrome.exe [813896 2015-08-07] (Google Inc.)

Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Nikon Monitor.lnk [2010-05-24]

ShortcutTarget: Nikon Monitor.lnk -> C:\Program Files (x86)\Common Files\Nikon\Monitor\NkMonitor.exe (Nikon Corporation)

Startup: C:\Users\Randy Anderson\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk [2010-10-16]

ShortcutTarget: OneNote 2007 Screen Clipper and Launcher.lnk -> C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE (Microsoft Corporation)

ShellIconOverlayIdentifiers: [  OverlayExcluded] -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton 360\Engine64\22.5.2.15\buShell.dll [2015-07-13] (Symantec Corporation)

ShellIconOverlayIdentifiers: [  OverlayPending] -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton 360\Engine64\22.5.2.15\buShell.dll [2015-07-13] (Symantec Corporation)

ShellIconOverlayIdentifiers: [  OverlayProtected] -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton 360\Engine64\22.5.2.15\buShell.dll [2015-07-13] (Symantec Corporation)

 

==================== Internet (Whitelisted) ====================

 

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

 

HKU\S-1-5-21-4019093293-3630875966-3647762059-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb

SearchScopes: HKLM -> DefaultScope {C299A347-D117-4200-8C95-A0A570E62019} URL = hxxp://search.live.com/results.aspx?q={searchTerms}&FORM=HPNTDF

SearchScopes: HKLM -> {47737E1B-4C2E-4A26-A6F9-03C36CD369FF} URL = hxxp://www.ask.com/web?q={searchterms}&l=dis&o=ushpl

SearchScopes: HKLM -> {C299A347-D117-4200-8C95-A0A570E62019} URL = hxxp://search.live.com/results.aspx?q={searchTerms}&FORM=HPNTDF

SearchScopes: HKLM-x32 -> DefaultScope {C299A347-D117-4200-8C95-A0A570E62019} URL = hxxp://search.live.com/results.aspx?q={searchTerms}&FORM=HPNTDF

SearchScopes: HKLM-x32 -> {47737E1B-4C2E-4A26-A6F9-03C36CD369FF} URL = hxxp://www.ask.com/web?q={searchterms}&l=dis&o=ushpl

SearchScopes: HKLM-x32 -> {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = hxxp://www.ask.com/web?&o=101881&l=dis&q={SEARCHTERMS}

SearchScopes: HKLM-x32 -> {C299A347-D117-4200-8C95-A0A570E62019} URL = hxxp://search.live.com/results.aspx?q={searchTerms}&FORM=HPNTDF

SearchScopes: HKU\.DEFAULT -> {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = hxxp://www.ask.com/web?&o=101881&l=dis&q={SEARCHTERMS}

SearchScopes: HKU\S-1-5-21-4019093293-3630875966-3647762059-1000 -> DefaultScope {B451655C-E309-4704-96CF-7AB085708A56} URL = hxxp://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage}

SearchScopes: HKU\S-1-5-21-4019093293-3630875966-3647762059-1000 -> {47737E1B-4C2E-4A26-A6F9-03C36CD369FF} URL = 

SearchScopes: HKU\S-1-5-21-4019093293-3630875966-3647762059-1000 -> {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = hxxp://www.ask.com/web?q={SEARCHTERMS}&o=15527&l=dis&prt=360&chn=retail&geo=US&ver=4

SearchScopes: HKU\S-1-5-21-4019093293-3630875966-3647762059-1000 -> {B451655C-E309-4704-96CF-7AB085708A56} URL = hxxp://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}&ie={inputEncoding}&oe={outputEncoding}&startIndex={startIndex?}&startPage={startPage}

BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine64\22.5.2.15\coIEPlg.dll [2015-07-09] (Symantec Corporation)

BHO-x32: &Yahoo! Toolbar Helper -> {02478D38-C3F9-4efb-9B51-7695ECA05670} -> C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll [2008-05-15] (Yahoo! Inc.)

BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine\22.5.2.15\coIEPlg.dll [2015-07-09] (Symantec Corporation)

BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton 360\Engine\21.7.0.11\IPS\IPSBHO.DLL No File

BHO-x32: Skype add-on for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll [2010-02-08] (Skype Technologies S.A.)

BHO-x32: Microsoft Live Search Toolbar Helper -> {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -> c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll [2008-08-28] (Microsoft Corp.)

BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll [2010-03-09] (Sun Microsystems, Inc.)

BHO-x32: HP Smart BHO Class -> {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} -> C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll [2008-10-16] (Hewlett-Packard Co.)

Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine64\22.5.2.15\coIEPlg.dll [2015-07-09] (Symantec Corporation)

Toolbar: HKLM-x32 - Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll [2008-08-28] (Microsoft Corp.)

Toolbar: HKLM-x32 - Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll [2008-05-15] (Yahoo! Inc.)

Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\22.5.2.15\coIEPlg.dll [2015-07-09] (Symantec Corporation)

Toolbar: HKU\S-1-5-21-4019093293-3630875966-3647762059-1000 -> No Name - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} -  No File

DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: HKLM-x32 {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} 

Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\amd64\puresp4.dll [2008-11-17] (Cisco Systems, Inc.)

Handler-x32: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\puresp4.dll [2008-11-17] (Cisco Systems, Inc.)

Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll [2010-02-08] (Skype Technologies S.A.)

Tcpip\..\Interfaces\{AA9D2E97-469C-4BD2-92CE-90BBC6680650}: [DhcpNameServer] 192.168.1.1

 

FireFox:

========

FF ProfilePath: C:\Users\Randy Anderson\AppData\Roaming\Mozilla\Firefox\Profiles\rjhie9sq.default

FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_18_0_0_209.dll [2015-07-14] ()

FF Plugin: @microsoft.com/GENUINE -> C:\Windows\system32\Wat\npWatWeb.dll [2010-11-25] (Microsoft Corporation)

FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)

FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_18_0_0_209.dll [2015-07-14] ()

FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\system32\Adobe\Director\np32dsw.dll [No File]

FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2011-07-14] ()

FF Plugin-x32: @garmin.com/GpsControl -> C:\Program Files (x86)\Garmin GPS Plugin\npGarmin.dll [2010-10-28] (GARMIN Corp.)

FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll [2013-10-07] (Google)

FF Plugin-x32: @microsoft.com/GENUINE -> C:\Windows\system32\Wat\npWatWeb.dll [2010-11-25] (Microsoft Corporation)

FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)

FF Plugin-x32: @microsoft.com/WPF,version=3.5 -> c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll [2008-07-29] (Microsoft Corporation)

FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.28.1\npGoogleUpdate3.dll [2015-07-16] (Google Inc.)

FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.28.1\npGoogleUpdate3.dll [2015-07-16] (Google Inc.)

FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll [2015-06-26] (Adobe Systems Inc.)

FF Plugin HKU\S-1-5-21-4019093293-3630875966-3647762059-1000: @tools.google.com/Google Update;version=3 -> C:\Users\Randy Anderson\AppData\Local\Google\Update\1.3.28.1\npGoogleUpdate3.dll [2015-07-16] (Google Inc.)

FF Plugin HKU\S-1-5-21-4019093293-3630875966-3647762059-1000: @tools.google.com/Google Update;version=9 -> C:\Users\Randy Anderson\AppData\Local\Google\Update\1.3.28.1\npGoogleUpdate3.dll [2015-07-16] (Google Inc.)

FF SearchPlugin: C:\Users\Randy Anderson\AppData\Roaming\Mozilla\Firefox\Profiles\rjhie9sq.default\searchplugins\safesearch.xml [2011-11-22]

FF HKLM-x32\...\Firefox\Extensions: [[email protected]] - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn2

FF Extension: HP Smart Web Printing - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn2 [2010-01-12]

FF HKLM-x32\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension

FF Extension: Microsoft .NET Framework Assistant - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension [2009-05-03]

FF HKLM-x32\...\Firefox\Extensions: [{7BA52691-1876-45ce-9EE6-54BCB3B04BBC}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn

FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_22.5.0.124\coFFPlgn

FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_22.5.0.124\coFFPlgn [2015-08-14]

FF HKU\S-1-5-21-4019093293-3630875966-3647762059-1000\...\Firefox\Extensions: [[email protected]] - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn2

FF Extension: No Name - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\IPSFFPlgn [not found]

FF Extension: No Name - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\coFFPlgn_2011_7_3_6 [not found]

 

Chrome: 

=======

CHR Profile: C:\Users\Randy Anderson\AppData\Local\Google\Chrome\User Data\Default

CHR Extension: (YouTube) - C:\Users\Randy Anderson\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2011-12-14]

CHR Extension: (Google Search) - C:\Users\Randy Anderson\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2011-12-14]

CHR Extension: (AT_AmericanApparel) - C:\Users\Randy Anderson\AppData\Local\Google\Chrome\User Data\Default\Extensions\gejbaacdckokghddlhgapklpmlfklfga [2010-12-04]

CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Randy Anderson\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-03-13]

CHR Extension: (Chrome Web Store Payments) - C:\Users\Randy Anderson\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-22]

CHR Extension: (Gmail) - C:\Users\Randy Anderson\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2011-12-14]

CHR HKLM\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files (x86)\Norton 360\Engine\22.5.2.15\Exts\Chrome.crx [2015-07-22]

CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - https://clients2.goo...ice/update2/crx

CHR HKLM-x32\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files (x86)\Norton 360\Engine\22.5.2.15\Exts\Chrome.crx [2015-07-22]

CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - https://clients2.goo...ice/update2/crx

 

==================== Services (Whitelisted) ========================

 

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

 

R2 AESTFilters; C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe [89600 2009-03-02] (Andrea Electronics Corporation)

S4 HP Health Check Service; c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe [94208 2008-10-09] (Hewlett-Packard) [File not signed]

R3 hpqcxs08; C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\bin\hpqcxs08.dll [217088 2008-10-16] (Hewlett-Packard Co.) [File not signed]

R2 hpqddsvc; C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\bin\hpqddsvc.dll [135168 2008-10-16] (Hewlett-Packard Co.) [File not signed]

R2 HPSLPSVC; C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\bin\HPSLPSVC64.DLL [906752 2008-10-16] (Hewlett-Packard Co.) [File not signed]

S3 IDriverT; C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [69632 2005-04-04] (Macrovision Corporation) [File not signed]

S4 LightScribeService; C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe [73728 2008-06-09] (Hewlett-Packard Company) [File not signed]

R2 N360; C:\Program Files (x86)\Norton 360\Engine\22.5.2.15\N360.exe [282016 2015-07-16] (Symantec Corporation)

R2 Net Driver HPZ12; C:\Windows\system32\HPZinw12.dll [71680 2009-05-14] (Hewlett-Packard) [File not signed]

R2 Pml Driver HPZ12; C:\Windows\system32\HPZipm12.dll [89600 2009-05-14] (Hewlett-Packard) [File not signed]

R2 Recovery Service for Windows; C:\Program Files (x86)\SMINST\BLService.exe [365952 2008-10-06] ()

R2 RichVideo; C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe [241734 2008-06-29] () [File not signed]

R2 STacSV; C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\STacSV64.exe [247808 2010-03-23] (IDT, Inc.)

R2 TuneUp.UtilitiesSvc; C:\Program Files (x86)\TuneUp Utilities 2011\TuneUpUtilitiesService64.exe [2028864 2011-12-08] (TuneUp Software)

R2 TVCapSvc; C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe [296320 2008-09-24] ()

R2 TVSched; C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe [116096 2008-09-24] ()

S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)

 

===================== Drivers (Whitelisted) ==========================

 

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

 

R1 BHDrvx64; C:\Program Files (x86)\Norton 360\NortonData\22.5.0.124\Definitions\BASHDefs\20150810.001\BHDrvx64.sys [1650936 2015-07-23] (Symantec Corporation)

R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1605020.00F\ccSetx64.sys [173808 2015-07-10] (Symantec Corporation)

R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [498512 2015-07-27] (Symantec Corporation)

R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [153936 2015-07-27] (Symantec Corporation)

R1 IDSVia64; C:\Program Files (x86)\Norton 360\NortonData\22.5.0.124\Definitions\IPSDefs\20150812.001\IDSvia64.sys [692984 2015-07-17] (Symantec Corporation)

R3 NAVENG; C:\Program Files (x86)\Norton 360\NortonData\22.5.0.124\Definitions\VirusDefs\20150812.009\ENG64.SYS [138488 2015-07-19] (Symantec Corporation)

R3 NAVEX15; C:\Program Files (x86)\Norton 360\NortonData\22.5.0.124\Definitions\VirusDefs\20150812.009\EX64.SYS [2146040 2015-07-19] (Symantec Corporation)

R3 OXSDIDRV_x64; C:\Windows\System32\DRIVERS\OXSDIDRV_x64.sys [51760 2009-09-28] ()

R3 SRTSP; C:\Windows\System32\Drivers\N360x64\1605020.00F\SRTSP64.SYS [926448 2015-07-10] (Symantec Corporation)

R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1605020.00F\SRTSPX64.SYS [50936 2015-07-10] (Symantec Corporation)

S3 SWDUMon; C:\Windows\System32\DRIVERS\SWDUMon.sys [16056 2015-08-14] (SlimWare Utilities, Inc.)

R0 SymEFASI; C:\Windows\System32\drivers\N360x64\1605020.00F\SYMEFASI64.SYS [1620720 2015-07-10] (Symantec Corporation)

R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [111344 2015-07-22] (Symantec Corporation)

R1 SymIRON; C:\Windows\system32\drivers\N360x64\1605020.00F\Ironx64.SYS [297720 2015-07-10] (Symantec Corporation)

R1 SymNetS; C:\Windows\System32\Drivers\N360x64\1605020.00F\SYMNETS.SYS [576248 2015-07-10] (Symantec Corporation)

R3 TuneUpUtilitiesDrv; C:\Program Files (x86)\TuneUp Utilities 2011\TuneUpUtilitiesDriver64.sys [11856 2010-11-29] (TuneUp Software)

R2 {55662437-DA8C-40c0-AADA-2C816A897A49}; C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [27632 2008-09-26] (Cyberlink Corp.)

 

==================== NetSvcs (Whitelisted) ===================

 

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

 

 

==================== One Month Created files and folders ========

 

(If an entry is included in the fixlist, the file/folder will be moved.)

 

2015-08-14 15:35 - 2015-08-14 15:36 - 00020900 _____ C:\Users\Randy Anderson\Desktop\FRST.txt

2015-08-14 15:35 - 2015-08-14 15:08 - 02173952 _____ (Farbar) C:\Users\Randy Anderson\Desktop\FRST64.exe

2015-08-14 15:30 - 2015-08-14 15:35 - 00000000 ____D C:\FRST

2015-08-13 21:33 - 2015-08-13 21:33 - 00000000 ____D C:\1f7b7bfb4e25c67efe4563ccf13c2f81

2015-08-13 00:35 - 2015-07-20 13:12 - 03154944 _____ (Microsoft Corporation) C:\Windows\system32\wucltux.dll

2015-08-13 00:35 - 2015-07-20 13:12 - 02606080 _____ (Microsoft Corporation) C:\Windows\system32\wuaueng.dll

2015-08-13 00:35 - 2015-07-20 13:12 - 00696320 _____ (Microsoft Corporation) C:\Windows\system32\wuapi.dll

2015-08-13 00:35 - 2015-07-20 13:12 - 00192000 _____ (Microsoft Corporation) C:\Windows\system32\wuwebv.dll

2015-08-13 00:35 - 2015-07-20 13:12 - 00139776 _____ (Microsoft Corporation) C:\Windows\system32\wuauclt.exe

2015-08-13 00:35 - 2015-07-20 13:12 - 00098304 _____ (Microsoft Corporation) C:\Windows\system32\wudriver.dll

2015-08-13 00:35 - 2015-07-20 13:12 - 00091136 _____ (Microsoft Corporation) C:\Windows\system32\WinSetupUI.dll

2015-08-13 00:35 - 2015-07-20 13:12 - 00037888 _____ (Microsoft Corporation) C:\Windows\system32\wups2.dll

2015-08-13 00:35 - 2015-07-20 13:12 - 00037376 _____ (Microsoft Corporation) C:\Windows\system32\wuapp.exe

2015-08-13 00:35 - 2015-07-20 13:12 - 00036864 _____ (Microsoft Corporation) C:\Windows\system32\wups.dll

2015-08-13 00:35 - 2015-07-20 13:12 - 00012288 _____ (Microsoft Corporation) C:\Windows\system32\wu.upgrade.ps.dll

2015-08-13 00:35 - 2015-07-20 12:56 - 00566784 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapi.dll

2015-08-13 00:35 - 2015-07-20 12:56 - 00173056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuwebv.dll

2015-08-13 00:35 - 2015-07-20 12:56 - 00093184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wudriver.dll

2015-08-13 00:35 - 2015-07-20 12:56 - 00034816 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapp.exe

2015-08-13 00:35 - 2015-07-20 12:56 - 00030208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wups.dll

2015-08-13 00:32 - 2015-07-20 19:12 - 00342736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll

2015-08-13 00:32 - 2015-07-16 15:54 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb

2015-08-13 00:32 - 2015-07-16 15:36 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll

2015-08-13 00:32 - 2015-07-16 15:35 - 02885632 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll

2015-08-13 00:32 - 2015-07-16 15:26 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll

2015-08-13 00:32 - 2015-07-16 15:21 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe

2015-08-13 00:32 - 2015-07-16 14:50 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll

2015-08-13 00:32 - 2015-07-16 14:45 - 02279424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll

2015-08-13 00:32 - 2015-07-16 14:43 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll

2015-08-13 00:32 - 2015-07-16 14:35 - 00720384 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe

2015-08-13 00:32 - 2015-07-16 14:19 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll

2015-08-13 00:31 - 2015-07-20 19:39 - 00389840 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll

2015-08-13 00:31 - 2015-07-16 16:14 - 25192448 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll

2015-08-13 00:31 - 2015-07-16 15:54 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll

2015-08-13 00:31 - 2015-07-16 15:37 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll

2015-08-13 00:31 - 2015-07-16 15:36 - 00584192 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll

2015-08-13 00:31 - 2015-07-16 15:36 - 00417792 _____ (Microsoft Corporation) C:\Windows\system32\html.iec

2015-08-13 00:31 - 2015-07-16 15:35 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll

2015-08-13 00:31 - 2015-07-16 15:27 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll

2015-08-13 00:31 - 2015-07-16 15:26 - 05923328 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll

2015-08-13 00:31 - 2015-07-16 15:23 - 00615936 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll

2015-08-13 00:31 - 2015-07-16 15:21 - 00816640 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll

2015-08-13 00:31 - 2015-07-16 15:21 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll

2015-08-13 00:31 - 2015-07-16 15:21 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe

2015-08-13 00:31 - 2015-07-16 15:20 - 19870208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll

2015-08-13 00:31 - 2015-07-16 15:12 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe

2015-08-13 00:31 - 2015-07-16 15:08 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll

2015-08-13 00:31 - 2015-07-16 15:06 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb

2015-08-13 00:31 - 2015-07-16 15:00 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll

2015-08-13 00:31 - 2015-07-16 14:55 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll

2015-08-13 00:31 - 2015-07-16 14:54 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll

2015-08-13 00:31 - 2015-07-16 14:51 - 00504320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll

2015-08-13 00:31 - 2015-07-16 14:51 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll

2015-08-13 00:31 - 2015-07-16 14:51 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll

2015-08-13 00:31 - 2015-07-16 14:50 - 00341504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\html.iec

2015-08-13 00:31 - 2015-07-16 14:49 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll

2015-08-13 00:31 - 2015-07-16 14:43 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll

2015-08-13 00:31 - 2015-07-16 14:41 - 00479232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll

2015-08-13 00:31 - 2015-07-16 14:39 - 00664064 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll

2015-08-13 00:31 - 2015-07-16 14:39 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe

2015-08-13 00:31 - 2015-07-16 14:38 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll

2015-08-13 00:31 - 2015-07-16 14:36 - 00801280 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll

2015-08-13 00:31 - 2015-07-16 14:34 - 14451200 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll

2015-08-13 00:31 - 2015-07-16 14:33 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll

2015-08-13 00:31 - 2015-07-16 14:32 - 02125824 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl

2015-08-13 00:31 - 2015-07-16 14:29 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll

2015-08-13 00:31 - 2015-07-16 14:24 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll

2015-08-13 00:31 - 2015-07-16 14:20 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll

2015-08-13 00:31 - 2015-07-16 14:17 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll

2015-08-13 00:31 - 2015-07-16 14:12 - 04520448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll

2015-08-13 00:31 - 2015-07-16 14:12 - 02427904 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll

2015-08-13 00:31 - 2015-07-16 14:10 - 12856832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll

2015-08-13 00:31 - 2015-07-16 14:06 - 02052608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl

2015-08-13 00:31 - 2015-07-16 14:06 - 00689152 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll

2015-08-13 00:31 - 2015-07-16 14:05 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll

2015-08-13 00:31 - 2015-07-16 14:01 - 01545728 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll

2015-08-13 00:31 - 2015-07-16 13:49 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll

2015-08-13 00:31 - 2015-07-16 13:42 - 01951232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll

2015-08-13 00:31 - 2015-07-16 13:38 - 01310720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll

2015-08-13 00:31 - 2015-07-16 13:37 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll

2015-08-13 00:31 - 2015-07-14 22:19 - 02004992 _____ (Microsoft Corporation) C:\Windows\system32\msxml6.dll

2015-08-13 00:31 - 2015-07-14 22:19 - 01887232 _____ (Microsoft Corporation) C:\Windows\system32\msxml3.dll

2015-08-13 00:31 - 2015-07-14 22:14 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\msxml6r.dll

2015-08-13 00:31 - 2015-07-14 22:13 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\msxml3r.dll

2015-08-13 00:31 - 2015-07-14 21:55 - 01390592 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml6.dll

2015-08-13 00:31 - 2015-07-14 21:55 - 01241088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3.dll

2015-08-13 00:31 - 2015-07-14 21:51 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml6r.dll

2015-08-13 00:31 - 2015-07-14 21:51 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3r.dll

2015-08-13 00:31 - 2015-07-01 15:49 - 00260096 _____ (Microsoft Corporation) C:\Windows\system32\WebClnt.dll

2015-08-13 00:31 - 2015-07-01 15:48 - 00102912 _____ (Microsoft Corporation) C:\Windows\system32\davclnt.dll

2015-08-13 00:31 - 2015-07-01 15:30 - 00206848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WebClnt.dll

2015-08-13 00:31 - 2015-07-01 15:30 - 00082432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\davclnt.dll

2015-08-13 00:30 - 2015-07-10 12:51 - 14177280 _____ (Microsoft Corporation) C:\Windows\system32\shell32.dll

2015-08-13 00:30 - 2015-07-10 12:34 - 12875776 _____ (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll

2015-08-13 00:30 - 2015-05-09 13:26 - 00493504 _____ (Microsoft Corporation) C:\Windows\system32\mcupdate_GenuineIntel.dll

2015-08-12 05:46 - 2015-08-12 05:46 - 00003416 ____N C:\bootsqm.dat

2015-08-11 20:21 - 2015-08-11 20:21 - 00405681 _____ C:\Users\Randy Anderson\Downloads\1018336031-20120510-112306-.tif

2015-08-11 19:41 - 2015-08-11 19:41 - 01135909 _____ C:\Users\Randy Anderson\Downloads\getimage (1).tif

2015-08-11 19:39 - 2015-08-11 19:39 - 00049043 _____ C:\Users\Randy Anderson\Downloads\getimage (100).tif

2015-08-11 19:38 - 2015-08-11 19:38 - 00044153 _____ C:\Users\Randy Anderson\Downloads\getimage (99).tif

2015-08-11 19:38 - 2015-08-11 19:38 - 00023807 _____ C:\Users\Randy Anderson\Downloads\getimage (98).tif

2015-08-11 19:36 - 2015-08-11 19:36 - 03510039 _____ C:\Users\Randy Anderson\Downloads\getimage (97).tif

2015-08-11 19:35 - 2015-08-11 19:35 - 00103613 _____ C:\Users\Randy Anderson\Downloads\getimage (96).tif

2015-08-11 17:14 - 2015-08-11 17:14 - 00405681 _____ C:\Users\Randy Anderson\Downloads\getimage (95).tif

2015-08-11 17:11 - 2015-08-11 17:11 - 00312733 _____ C:\Users\Randy Anderson\Downloads\getimage (94).tif

2015-08-09 10:33 - 2015-08-09 10:33 - 00028583 _____ C:\Users\Randy Anderson\Downloads\getimage (93).tif

2015-08-09 10:32 - 2015-08-09 10:32 - 00035703 _____ C:\Users\Randy Anderson\Downloads\getimage (92).tif

2015-08-09 10:30 - 2015-08-09 10:30 - 00036625 _____ C:\Users\Randy Anderson\Downloads\getimage (91).tif

2015-08-04 17:41 - 2015-08-04 17:41 - 00000000 ____D C:\Windows\System32\Tasks\Norton 360

2015-08-04 17:34 - 2015-08-12 17:34 - 00000384 _____ C:\Windows\Tasks\SlimCleaner Plus (Scheduled Scan - Randy Anderson).job

2015-08-04 17:34 - 2015-08-04 17:34 - 00003064 _____ C:\Windows\System32\Tasks\SlimCleaner Plus (Scheduled Scan - Randy Anderson)

2015-07-31 19:40 - 2015-08-14 13:53 - 00016056 _____ (SlimWare Utilities, Inc.) C:\Windows\system32\Drivers\SWDUMon.sys

2015-07-31 19:40 - 2015-08-04 17:34 - 00000000 ____D C:\Users\Randy Anderson\AppData\Local\SlimWare Utilities Inc

2015-07-31 19:39 - 2015-07-31 19:39 - 00920456 _____ (SlimWare Utilities, Inc.) C:\Users\Randy Anderson\Downloads\DriverUpdate-setup (2).exe

2015-07-29 08:51 - 2015-07-29 08:51 - 01135909 _____ C:\Users\Randy Anderson\Downloads\getimage (90).tif

2015-07-29 08:50 - 2015-07-29 08:50 - 00049043 _____ C:\Users\Randy Anderson\Downloads\getimage (89).tif

2015-07-29 08:50 - 2015-07-29 08:50 - 00023807 _____ C:\Users\Randy Anderson\Downloads\getimage (88).tif

2015-07-29 08:39 - 2015-07-29 08:39 - 03510039 _____ C:\Users\Randy Anderson\Downloads\getimage (87).tif

2015-07-28 12:48 - 2015-07-25 13:07 - 00017856 _____ (Microsoft Corporation) C:\Windows\system32\CompatTelRunner.exe

2015-07-28 12:48 - 2015-07-25 13:04 - 00765440 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll

2015-07-28 12:48 - 2015-07-25 13:04 - 00726528 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll

2015-07-28 12:48 - 2015-07-25 13:03 - 01085440 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll

2015-07-28 12:48 - 2015-07-25 13:03 - 00433664 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll

2015-07-28 12:48 - 2015-07-25 13:03 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll

2015-07-28 12:48 - 2015-07-25 13:03 - 00067584 _____ (Microsoft Corporation) C:\Windows\system32\acmigration.dll

2015-07-28 12:48 - 2015-07-25 12:55 - 01145856 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll

2015-07-28 09:42 - 2015-07-28 09:42 - 01135909 _____ C:\Users\Randy Anderson\Downloads\getimage (86).tif

2015-07-28 09:39 - 2015-07-28 09:39 - 00049043 _____ C:\Users\Randy Anderson\Downloads\getimage (85).tif

2015-07-21 05:31 - 2015-07-14 22:19 - 00100864 _____ (Microsoft Corporation) C:\Windows\system32\fontsub.dll

2015-07-21 05:31 - 2015-07-14 22:19 - 00046080 _____ (Adobe Systems) C:\Windows\system32\atmlib.dll

2015-07-21 05:31 - 2015-07-14 22:19 - 00041984 _____ (Microsoft Corporation) C:\Windows\system32\lpk.dll

2015-07-21 05:31 - 2015-07-14 22:19 - 00014336 _____ (Microsoft Corporation) C:\Windows\system32\dciman32.dll

2015-07-21 05:31 - 2015-07-14 21:55 - 00070656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\fontsub.dll

2015-07-21 05:31 - 2015-07-14 21:55 - 00034304 _____ (Adobe Systems) C:\Windows\SysWOW64\atmlib.dll

2015-07-21 05:31 - 2015-07-14 21:55 - 00010240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dciman32.dll

2015-07-21 05:31 - 2015-07-14 21:54 - 00025600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\lpk.dll

2015-07-21 05:31 - 2015-07-14 20:59 - 00372224 _____ (Adobe Systems Incorporated) C:\Windows\system32\atmfd.dll

2015-07-21 05:31 - 2015-07-14 20:52 - 00299008 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\atmfd.dll

2015-07-20 07:13 - 2015-08-04 17:34 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton 360

2015-07-17 18:07 - 2015-08-13 12:52 - 00000370 _____ C:\Windows\Tasks\HPCeeScheduleForRandy Anderson.job

2015-07-17 18:07 - 2015-08-07 19:49 - 00003238 _____ C:\Windows\System32\Tasks\HPCeeScheduleForRandy Anderson

2015-07-16 10:43 - 2015-08-04 17:34 - 00002241 _____ C:\Users\Public\Desktop\Norton 360 Premier.LNK

2015-07-15 03:25 - 2015-07-01 15:56 - 00155584 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys

2015-07-15 03:25 - 2015-07-01 15:56 - 00095680 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys

2015-07-15 03:25 - 2015-07-01 15:49 - 01461760 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll

2015-07-15 03:25 - 2015-07-01 15:49 - 01216512 _____ (Microsoft Corporation) C:\Windows\system32\rpcrt4.dll

2015-07-15 03:25 - 2015-07-01 15:49 - 00729088 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll

2015-07-15 03:25 - 2015-07-01 15:49 - 00342016 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll

2015-07-15 03:25 - 2015-07-01 15:49 - 00315392 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll

2015-07-15 03:25 - 2015-07-01 15:49 - 00309760 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll

2015-07-15 03:25 - 2015-07-01 15:49 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll

2015-07-15 03:25 - 2015-07-01 15:49 - 00136192 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll

2015-07-15 03:25 - 2015-07-01 15:49 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll

2015-07-15 03:25 - 2015-07-01 15:49 - 00029184 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll

2015-07-15 03:25 - 2015-07-01 15:49 - 00028160 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll

2015-07-15 03:25 - 2015-07-01 15:48 - 00044032 _____ (Microsoft Corporation) C:\Windows\system32\cryptbase.dll

2015-07-15 03:25 - 2015-07-01 15:48 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll

2015-07-15 03:25 - 2015-07-01 15:47 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\auditpol.exe

2015-07-15 03:25 - 2015-07-01 15:47 - 00031232 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe

2015-07-15 03:25 - 2015-07-01 15:43 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll

2015-07-15 03:25 - 2015-07-01 15:43 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\msobjs.dll

2015-07-15 03:25 - 2015-07-01 15:39 - 00686080 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll

2015-07-15 03:25 - 2015-07-01 15:30 - 00552960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll

2015-07-15 03:25 - 2015-07-01 15:30 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll

2015-07-15 03:25 - 2015-07-01 15:30 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll

2015-07-15 03:25 - 2015-07-01 15:30 - 00221184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll

2015-07-15 03:25 - 2015-07-01 15:30 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll

2015-07-15 03:25 - 2015-07-01 15:30 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll

2015-07-15 03:25 - 2015-07-01 15:30 - 00036864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptbase.dll

2015-07-15 03:25 - 2015-07-01 15:30 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll

2015-07-15 03:25 - 2015-07-01 15:30 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll

2015-07-15 03:25 - 2015-07-01 15:29 - 00665088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rpcrt4.dll

2015-07-15 03:25 - 2015-07-01 15:29 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll

2015-07-15 03:25 - 2015-07-01 15:29 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\auditpol.exe

2015-07-15 03:25 - 2015-07-01 15:27 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msobjs.dll

2015-07-15 03:25 - 2015-07-01 15:26 - 00146432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msaudite.dll

2015-07-15 03:25 - 2015-07-01 15:24 - 00686080 _____ (Microsoft Corporation) C:\Windows\SysWOW64\adtschema.dll

2015-07-15 03:25 - 2015-07-01 14:27 - 00159232 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb.sys

2015-07-15 03:25 - 2015-07-01 14:26 - 00290816 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb10.sys

2015-07-15 03:25 - 2015-07-01 14:26 - 00129024 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb20.sys

2015-07-15 03:25 - 2015-06-25 03:57 - 03207168 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys

2015-07-15 03:25 - 2015-06-17 12:47 - 00404992 _____ (Microsoft Corporation) C:\Windows\system32\gdi32.dll

2015-07-15 03:25 - 2015-06-17 12:37 - 00312320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\gdi32.dll

2015-07-15 03:25 - 2015-06-01 19:07 - 00254976 _____ (Microsoft Corporation) C:\Windows\system32\cewmdm.dll

2015-07-15 03:25 - 2015-06-01 18:47 - 00210432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cewmdm.dll

2015-07-15 03:24 - 2015-07-04 13:07 - 02087424 _____ (Microsoft Corporation) C:\Windows\system32\ole32.dll

2015-07-15 03:24 - 2015-07-04 12:48 - 01414656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ole32.dll

2015-07-15 03:24 - 2015-06-15 16:50 - 00112064 _____ (Microsoft Corporation) C:\Windows\system32\consent.exe

2015-07-15 03:24 - 2015-06-15 16:45 - 03242496 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll

2015-07-15 03:24 - 2015-06-15 16:45 - 01941504 _____ (Microsoft Corporation) C:\Windows\system32\authui.dll

2015-07-15 03:24 - 2015-06-15 16:45 - 00504320 _____ (Microsoft Corporation) C:\Windows\system32\msihnd.dll

2015-07-15 03:24 - 2015-06-15 16:45 - 00070656 _____ (Microsoft Corporation) C:\Windows\system32\appinfo.dll

2015-07-15 03:24 - 2015-06-15 16:44 - 00128000 _____ (Microsoft Corporation) C:\Windows\system32\msiexec.exe

2015-07-15 03:24 - 2015-06-15 16:43 - 02364416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll

2015-07-15 03:24 - 2015-06-15 16:43 - 01805824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\authui.dll

2015-07-15 03:24 - 2015-06-15 16:43 - 00337408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msihnd.dll

2015-07-15 03:24 - 2015-06-15 16:42 - 00073216 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msiexec.exe

2015-07-15 03:24 - 2015-06-15 16:42 - 00025088 _____ (Microsoft Corporation) C:\Windows\system32\msimsg.dll

2015-07-15 03:24 - 2015-06-15 16:37 - 00025088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msimsg.dll

2015-07-15 03:24 - 2015-04-27 14:23 - 01480192 _____ (Microsoft Corporation) C:\Windows\system32\crypt32.dll

2015-07-15 03:24 - 2015-04-27 14:23 - 00229376 _____ (Microsoft Corporation) C:\Windows\system32\wintrust.dll

2015-07-15 03:24 - 2015-04-27 14:23 - 00188416 _____ (Microsoft Corporation) C:\Windows\system32\cryptsvc.dll

2015-07-15 03:24 - 2015-04-27 14:23 - 00140288 _____ (Microsoft Corporation) C:\Windows\system32\cryptnet.dll

2015-07-15 03:24 - 2015-04-27 14:05 - 00179200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wintrust.dll

2015-07-15 03:24 - 2015-04-27 14:04 - 01174528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\crypt32.dll

2015-07-15 03:24 - 2015-04-27 14:04 - 00143872 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptsvc.dll

2015-07-15 03:24 - 2015-04-27 14:04 - 00103936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptnet.dll

 

==================== One Month Modified files and folders ========

 

(If an entry is included in the fixlist, the file/folder will be moved.)

 

2015-08-14 15:32 - 2010-11-23 23:37 - 01197611 _____ C:\Windows\WindowsUpdate.log

2015-08-14 15:31 - 2008-11-11 06:11 - 00000000 ____D C:\ProgramData\Microsoft Help

2015-08-14 15:29 - 2013-07-09 22:11 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight

2015-08-14 15:29 - 2009-07-14 00:13 - 00838684 _____ C:\Windows\system32\PerfStringBackup.INI

2015-08-14 15:28 - 2013-07-09 22:10 - 00000000 ____D C:\Program Files\Microsoft Silverlight

2015-08-14 15:28 - 2013-07-09 22:10 - 00000000 ____D C:\Program Files (x86)\Microsoft Silverlight

2015-08-14 15:27 - 2009-07-13 23:51 - 03199613 _____ C:\Windows\setupact.log

2015-08-14 15:01 - 2013-02-23 00:27 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job

2015-08-14 14:53 - 2010-11-23 22:51 - 00018864 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

2015-08-14 14:53 - 2010-11-23 22:51 - 00018864 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

2015-08-14 14:47 - 2009-12-24 17:31 - 00000894 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job

2015-08-14 14:46 - 2012-04-14 10:29 - 00065536 _____ C:\Windows\system32\Ikeext.etl

2015-08-14 14:46 - 2011-11-23 00:52 - 00000944 _____ C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4019093293-3630875966-3647762059-1000UA.job

2015-08-14 14:46 - 2009-07-14 00:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT

2015-08-14 14:29 - 2010-11-23 23:31 - 01075432 _____ C:\Windows\PFRO.log

2015-08-14 13:53 - 2010-11-23 22:55 - 00000000 ____D C:\Users\Randy Anderson

2015-08-13 21:34 - 2013-08-14 08:16 - 00000000 ____D C:\Windows\system32\MRT

2015-08-13 21:33 - 2010-12-20 20:36 - 132483416 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe

2015-08-13 21:33 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\tracing

2015-08-13 12:58 - 2011-11-23 00:52 - 00000892 _____ C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4019093293-3630875966-3647762059-1000Core.job

2015-08-13 12:53 - 2009-12-24 17:31 - 00000898 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job

2015-08-12 10:01 - 2013-02-23 00:27 - 00778440 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe

2015-08-12 10:01 - 2013-02-23 00:27 - 00003768 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater

2015-08-12 10:01 - 2011-05-23 11:27 - 00142536 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

2015-08-12 09:55 - 2011-11-23 00:53 - 00002410 _____ C:\Users\Randy Anderson\Desktop\Google Chrome.lnk

2015-08-11 21:00 - 2011-01-21 10:48 - 01328640 ___SH C:\Users\Randy Anderson\Downloads\Thumbs.db

2015-08-04 17:35 - 2009-07-14 00:09 - 00000000 ____D C:\Windows\System32\Tasks\WPD

2015-08-04 17:34 - 2015-06-03 07:02 - 00003206 _____ C:\Windows\System32\Tasks\Norton WSC Integration

2015-08-04 17:34 - 2015-05-29 05:40 - 00000000 ____D C:\Windows\system32\Drivers\N360x64

2015-08-03 19:52 - 2010-11-24 00:47 - 00000000 ____D C:\Windows\Panther

2015-08-03 19:45 - 2015-07-10 08:39 - 00000000 ___HD C:\$Windows.~BT

2015-08-03 14:00 - 2015-02-20 16:04 - 00000000 __SHD C:\Users\Randy Anderson\AppData\Local\EmieBrowserModeList

2015-08-03 14:00 - 2014-04-25 14:29 - 00000000 __SHD C:\Users\Randy Anderson\AppData\Local\EmieUserList

2015-08-03 14:00 - 2014-04-25 14:29 - 00000000 __SHD C:\Users\Randy Anderson\AppData\Local\EmieSiteList

2015-07-29 12:00 - 2014-05-06 08:20 - 00000000 ___SD C:\Windows\system32\CompatTel

2015-07-24 23:02 - 2015-04-04 23:19 - 00000000 ___SD C:\Windows\system32\GWX

2015-07-22 17:07 - 2015-05-29 05:41 - 00111344 _____ (Symantec Corporation) C:\Windows\system32\Drivers\SYMEVENT64x86.SYS

2015-07-22 17:07 - 2015-05-29 05:41 - 00008214 _____ C:\Windows\system32\Drivers\SYMEVENT64x86.CAT

2015-07-21 20:03 - 2009-07-13 23:45 - 00351808 _____ C:\Windows\system32\FNTCACHE.DAT

2015-07-18 16:24 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\rescache

2015-07-17 18:05 - 2015-04-04 23:19 - 00000000 ___SD C:\Windows\SysWOW64\GWX

2015-07-16 10:43 - 2015-05-29 05:41 - 00000000 ____D C:\Program Files\Common Files\Symantec Shared

2015-07-16 10:43 - 2008-11-11 05:27 - 00000000 ____D C:\ProgramData\Norton

2015-07-16 10:37 - 2011-07-04 07:56 - 00002441 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader X.lnk

2015-07-16 10:36 - 2015-07-13 10:00 - 00003886 _____ C:\Windows\System32\Tasks\Adobe Acrobat Update Task

2015-07-16 09:39 - 2009-12-24 17:31 - 00003894 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA

2015-07-16 09:39 - 2009-12-24 17:31 - 00003642 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore

2015-07-16 09:38 - 2011-11-23 00:52 - 00003932 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-4019093293-3630875966-3647762059-1000UA

2015-07-16 09:38 - 2011-11-23 00:52 - 00003536 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-4019093293-3630875966-3647762059-1000Core

2015-07-15 12:36 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\PolicyDefinitions

2015-07-15 12:35 - 2014-12-12 08:53 - 00000000 ____D C:\Windows\system32\appraiser

 

==================== Files in the root of some directories =======

 

2009-07-11 23:40 - 2009-07-11 23:40 - 0000005 _____ () C:\Program Files (x86)\eula.txt

2009-07-11 23:24 - 2009-07-11 23:24 - 0000003 _____ () C:\Program Files (x86)\option.txt

2009-07-11 23:39 - 2009-07-11 23:39 - 0000013 _____ () C:\Program Files (x86)\version.txt

2009-09-07 15:35 - 2009-09-07 15:35 - 0000268 ___RH () C:\Users\Randy Anderson\AppData\Roaming\URLs

2009-09-07 15:44 - 2009-09-07 15:44 - 0000268 ___RH () C:\Users\Randy Anderson\AppData\Roaming\User Pictures

2009-12-07 10:18 - 2009-12-07 10:18 - 0024088 _____ () C:\Users\Randy Anderson\AppData\Roaming\UserTile.png

2010-11-04 09:42 - 2011-05-03 08:52 - 0000668 _____ () C:\Users\Randy Anderson\AppData\Roaming\wklnhst.dat

2010-11-24 10:41 - 2010-11-24 10:41 - 0000000 _____ () C:\Users\Randy Anderson\AppData\Local\AtStart.txt

2010-11-24 10:41 - 2010-11-24 10:41 - 0000000 _____ () C:\Users\Randy Anderson\AppData\Local\DSwitch.txt

2010-11-24 10:41 - 2010-11-24 10:41 - 0000000 _____ () C:\Users\Randy Anderson\AppData\Local\QSwitch.txt

2011-05-18 22:27 - 2011-05-23 10:40 - 0001940 _____ () C:\Users\Randy Anderson\AppData\Local\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini

2010-11-28 18:47 - 2010-11-28 18:47 - 0000056 ____H () C:\ProgramData\ezsidmv.dat

2011-02-04 19:50 - 2012-04-14 10:38 - 0000510 _____ () C:\ProgramData\HPWALog.txt

2011-01-03 22:29 - 2011-01-03 22:29 - 0000000 _____ () C:\ProgramData\PKP_DLdu.DAT

 

==================== Bamital & volsnap =================

 

(There is no automatic fix for files that do not pass verification.)

 

C:\Windows\system32\winlogon.exe => File is digitally signed

C:\Windows\system32\wininit.exe => File is digitally signed

C:\Windows\SysWOW64\wininit.exe => File is digitally signed

C:\Windows\explorer.exe => File is digitally signed

C:\Windows\SysWOW64\explorer.exe => File is digitally signed

C:\Windows\system32\svchost.exe => File is digitally signed

C:\Windows\SysWOW64\svchost.exe => File is digitally signed

C:\Windows\system32\services.exe => File is digitally signed

C:\Windows\system32\User32.dll => File is digitally signed

C:\Windows\SysWOW64\User32.dll => File is digitally signed

C:\Windows\system32\userinit.exe => File is digitally signed

C:\Windows\SysWOW64\userinit.exe => File is digitally signed

C:\Windows\system32\rpcss.dll => File is digitally signed

C:\Windows\system32\dnsapi.dll => File is digitally signed

C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed

C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed

 

 

LastRegBack: 2015-08-02 00:51

 

==================== End of log ============================

 

And the Addition log:

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version:14-08-2015 01

Ran by Randy Anderson (2015-08-14 15:36:45)

Running from C:\Users\Randy Anderson\Desktop

Boot Mode: Normal

==========================================================

 

 

==================== Accounts: =============================

 

Administrator (S-1-5-21-4019093293-3630875966-3647762059-500 - Administrator - Disabled)

ASPNET (S-1-5-21-4019093293-3630875966-3647762059-1002 - Limited - Enabled)

Guest (S-1-5-21-4019093293-3630875966-3647762059-501 - Limited - Enabled)

HomeGroupUser$ (S-1-5-21-4019093293-3630875966-3647762059-1010 - Limited - Enabled)

Randy Anderson (S-1-5-21-4019093293-3630875966-3647762059-1000 - Administrator - Enabled) => C:\Users\Randy Anderson

 

==================== Security Center ========================

 

(If an entry is included in the fixlist, it will be removed.)

 

AV: Norton 360 Premier (Enabled - Up to date) {53C7D717-52E2-B95E-FA61-6F32ECC805DB}

AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

AS: Norton 360 Premier (Enabled - Up to date) {E8A636F3-74D8-B6D0-C0D1-5440974F4F66}

FW: Norton 360 Premier (Enabled) {6BFC5632-188D-B806-D13E-C607121B42A0}

 

==================== Installed Programs ======================

 

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

 

.NET Utilities (HKLM\...\{EF2BD405-4841-42A8-9DE9-A2DE2E38BB48}) (Version: 128.0.0 - Manufacturer)

64 Bit HP CIO Components Installer (Version: 1.2.0 - Hewlett-Packard) Hidden

64 Bit HP CIO Components Installer (Version: 3.2.1 - Hewlett-Packard) Hidden

8500A909_eDocs (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden

8500A909_Help (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden

8500A909a (x32 Version: 50.0.165.000 - Hewlett-Packard) Hidden

Acrobat.com (HKLM-x32\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)

Acrobat.com (x32 Version: 0.0.0 - Adobe Systems Incorporated) Hidden

Activation Assistant for the 2007 Microsoft Office suites (HKLM-x32\...\Activation Assistant for the 2007 Microsoft Office suites) (Version:  - Microsoft Corporation)

Activation Assistant for the 2007 Microsoft Office suites (x32 Version: 1.0 - Microsoft Corporation) Hidden

ActiveCheck component for HP Active Support Library (x32 Version: 3.0.0.2 - Hewlett-Packard) Hidden

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.0.4990 - Adobe Systems Inc.)

Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.232 - Adobe Systems Incorporated)

Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.209 - Adobe Systems Incorporated)

Adobe Reader X (10.1.15) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.15 - Adobe Systems Incorporated)

Adobe Shockwave Player 11.5 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.5.9.620 - Adobe Systems, Inc.)

Agere Systems HDA Modem (HKLM\...\Agere Systems Soft Modem) (Version:  - Agere Systems)

Apple Application Support (HKLM-x32\...\{B3575D00-27EF-49C2-B9E0-14B3D954E992}) (Version: 1.5.2 - Apple Inc.)

Apple Mobile Device Support (HKLM\...\{439760BC-7737-4386-9B1D-A90A3E8A22EA}) (Version: 3.4.1.2 - Apple Inc.)

Apple Software Update (HKLM-x32\...\{C6579A65-9CAE-4B31-8B6B-3306E0630A66}) (Version: 2.1.3.127 - Apple Inc.)

Bonjour (HKLM\...\{CA0D2F09-F811-48D4-843E-C87696C6A9D9}) (Version: 3.0.0.2 - Apple Inc.)

Bonjour Print Services (HKLM\...\{0DA20600-6130-443B-9D4B-F30520315FA6}) (Version: 2.0.2.0 - Apple Inc.)

BPD_DSWizards (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden

bpd_scan (x32 Version: 3.00.0000 - Hewlett-Packard) Hidden

BPDSoftware (x32 Version: 50.0.165.000 - Hewlett-Packard) Hidden

BPDSoftware_Ini (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden

Broadcom 802.11 Wireless LAN Adapter (HKLM\...\Broadcom 802.11 Wireless LAN Adapter) (Version: 5.60.18.12 - Broadcom Corporation)

BufferChm (x32 Version: 120.0.194.000 - Hewlett-Packard) Hidden

Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)

CyberLink DVD Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 6.0.2126 - CyberLink Corp.)

Destination Component (x32 Version: 110.0.0.0 - Hewlett-Packard) Hidden

DeviceDiscovery (x32 Version: 120.0.194.000 - Hewlett-Packard) Hidden

DocMgr (x32 Version: 120.0.000.000 - Hewlett-Packard) Hidden

DocProc (x32 Version: 12.0.0.0 - Hewlett-Packard) Hidden

ESU for Microsoft Vista (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)

Fax (x32 Version: 120.0.194.000 - Hewlett-Packard) Hidden

Garmin City Navigator North America NT 2010.30 (HKLM-x32\...\{71DFAA65-77FA-41F3-A748-013B5A8524A3}) (Version: 13.30.0.0 - Garmin Ltd or its subsidiaries)

Garmin Communicator Plugin (HKLM-x32\...\{B1EE1CC5-6CED-4801-BFFF-8454F21A245A}) (Version: 2.9.3 - Garmin Ltd or its subsidiaries)

Garmin USB Drivers (HKLM-x32\...\{510D2239-6C2E-457B-9590-485EC552D94D}) (Version: 2.3.0.0 - Garmin Ltd or its subsidiaries)

GEAR driver installer for x86 and x64 (x32 Version: 4.008.5 - GEAR Software) Hidden

Google Chrome (HKU\S-1-5-21-4019093293-3630875966-3647762059-1000\...\Google Chrome) (Version: 44.0.2403.155 - Google Inc.)

Google Earth Plug-in (HKLM-x32\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)

Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden

Google Update Helper (x32 Version: 1.3.28.1 - Google Inc.) Hidden

GPBaseService2 (x32 Version: 120.0.194.000 - Hewlett-Packard) Hidden

HP Active Support Library (HKLM-x32\...\{CE7E3BE0-2DD3-4416-A690-F9E4A99A8CFF}) (Version: 3.1.9.1 - Hewlett-Packard)

HP Customer Experience Enhancements (HKLM-x32\...\{57A5AEC1-97FC-474D-92C4-908FCC2253D4}) (Version: 5.7.0.2664 - Hewlett-Packard)

HP Customer Participation Program 12.0 (HKLM\...\HPExtendedCapabilities) (Version: 12.0 - HP)

HP Doc Viewer (HKLM-x32\...\{082702D5-5DD8-4600-BCE5-48B15174687F}) (Version: 1.03.0001 - Hewlett-Packard)

HP Document Manager 2.0 (HKLM\...\HP Document Manager) (Version: 2.0 - HP)

HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.0.71 - WildTangent)

HP Help and Support (HKLM-x32\...\{0054A0F6-00C9-4498-B821-B5C9578F433E}) (Version: 2.1.0.0 - Hewlett-Packard Company)

HP Imaging Device Functions 12.0 (HKLM\...\HP Imaging Device Functions) (Version: 12.0 - HP)

HP Integrated Module with Bluetooth wireless technology 6.0.1.6204 (HKLM\...\{03D1988F-469F-4843-8E6E-E5FE9D17889D}) (Version: 6.0.1.6204 - HP)

HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 2.0.2126 - Hewlett-Packard)

HP MediaSmart Music/Photo/Video (HKLM-x32\...\InstallShield_{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}) (Version: 2.0.2125 - Hewlett-Packard)

HP MediaSmart SmartMenu (HKLM\...\{D2F7994F-661E-46D1-A1DF-67F2887AAA7E}) (Version: 2.0.8 - Hewlett-Packard)

HP MediaSmart TV (HKLM-x32\...\InstallShield_{67626E09-5366-4480-8F1E-93FADF50CA15}) (Version: 2.0.0924 - Hewlett-Packard)

HP MediaSmart Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 2.0.0926 - Hewlett-Packard)

HP Memories Disc (HKLM-x32\...\{B376402D-58EA-45EA-BD50-DD924EB67A70}) (Version: 1.0.4.805 - Hewlett-Packard Company)

HP MULTIPLE MODEM INSTALLER for VISTA (HKLM-x32\...\{45A136EC-88BF-4B95-99F5-C45D3930E1CC}) (Version: 1.0.0.30 - Hewlett Packard)

HP Officejet Pro 8500 A910 Basic Device Software (HKLM\...\{33A06AC3-F20D-417A-B621-83A73771624E}) (Version: 22.0.334.0 - Hewlett-Packard Co.)

HP Officejet Pro 8500 A910 Help (HKLM-x32\...\{13D324E9-9DB1-478D-944C-28BBE1BB80DC}) (Version: 140.0.2.2 - Hewlett Packard)

HP Officejet Pro 8500 A910 Product Improvement Study (HKLM\...\{963EF6DD-DE6B-43D8-A2AC-9217FD39958F}) (Version: 22.0.334.0 - Hewlett-Packard Co.)

HP Quick Launch Buttons (HKLM-x32\...\{34D2AB40-150D-475D-AE32-BD23FB5EE355}) (Version: 6.50.12.1 - Hewlett-Packard)

HP Smart Web Printing (HKLM\...\HP Smart Web Printing) (Version: 4.05 - HP)

HP Solution Center 12.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 12.0 - HP)

HP Total Care Advisor (HKLM-x32\...\{154A4184-1A3D-4BF9-A5AE-4FA1660445F3}) (Version: 2.4.4941.2798 - Hewlett-Packard)

HP Total Care Setup (HKLM-x32\...\{38058455-8C21-4C2F-B2F6-14ED166039CB}) (Version: 1.1.1983.2818 - Hewlett-Packard Company)

HP Update (HKLM-x32\...\{787D1A33-A97B-4245-87C0-7174609A540C}) (Version: 5.002.005.003 - Hewlett-Packard)

HP User Guides 0126 (HKLM-x32\...\{BE78F458-88D3-4894-87E9-54B96D1FFAB6}) (Version: 1.01.0000 - Hewlett-Packard)

HP Wireless Assistant (HKLM-x32\...\{54CC7901-804D-4155-B353-21F0CC9112AB}) (Version: 3.50.9.1 - Hewlett-Packard)

HPAsset component for HP Active Support Library (x32 Version: 3.0.0.3 - Hewlett-Packard) Hidden

hppMSRedist (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden

HPProductAssistant (x32 Version: 120.0.194.000 - Hewlett-Packard) Hidden

hppusgP1500 (x32 Version: 000.000.00003 - Hewlett-Packard) Hidden

HPSSupply (x32 Version: 120.0.194.000 - Hewlett-Packard) Hidden

I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4 - HP)

IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6230.0 - IDT)

Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - Intel Corporation)

Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)

Iomega Encryption (HKLM\...\{08AABBF5-353E-43E5-9E38-94989DDE600C}) (Version: 1.01.0000 - Iomega an EMC Company)

iTunes (HKLM\...\{B613A9BB-2B34-4824-A4BE-2427653D59D6}) (Version: 10.4.0.80 - Apple Inc.)

Java™ 6 Update 19 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216014FF}) (Version: 6.0.190 - Sun Microsystems, Inc.)

Java™ 6 Update 3 (HKLM-x32\...\{3248F0A8-6813-11D6-A77B-00B0D0160030}) (Version: 1.6.0.30 - Sun Microsystems, Inc.)

Java™ 6 Update 7 (HKLM-x32\...\{3248F0A8-6813-11D6-A77B-00B0D0160070}) (Version: 1.6.0.70 - Sun Microsystems, Inc.)

Kidzui (HKLM-x32\...\Kidzui) (Version:  - )

LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.0919 - CyberLink Corp.)

LabelPrint (x32 Version: 2.5.0919 - CyberLink Corp.) Hidden

LightScribe System Software  1.14.17.1 (HKLM-x32\...\{0E7DBD52-B097-4F2B-A7C7-F105B0D20FDB}) (Version: 1.14.17.1 - LightScribe)

Malwarebytes' Anti-Malware version 1.51.2.1300 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.51.2.1300 - Malwarebytes Corporation)

MarketResearch (x32 Version: 120.0.226.000 - Hewlett-Packard) Hidden

Marketsplash Shortcuts (HKLM-x32\...\{FB0C267C-8B4F-4867-8161-A6A3B66D42C1}) (Version: 1.0.0.9 - Hewlett-Packard)

Microsoft .NET Framework 1.1 (HKLM-x32\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )

Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)

Microsoft Live Search Toolbar (HKLM-x32\...\{6A370610-3778-44AF-9AAC-69B2FD1A3356}) (Version: 3.0.541.0 - Microsoft Corporation)

Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)

Microsoft Office Access Runtime (English) 2007 (HKLM-x32\...\{90120000-001C-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)

Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)

Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (HKLM\...\{EE936C7A-EA40-31D5-9B65-8E3E089C3828}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (HKLM\...\{4FFA2088-8317-3B14-93CD-4C699DB37843}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Works (HKLM-x32\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)

MobileMe Control Panel (HKLM\...\{3C5E60F1-0821-4B07-97EA-84EB5A927CF6}) (Version: 3.1.6.0 - Apple Inc.)

Mozilla Firefox 4.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 4.0 (x86 en-US)) (Version: 4.0 - Mozilla)

MPM (HKLM-x32\...\{CD8C5C7F-7C58-4F85-8977-A6C08C087912}) (Version: 1.00.0000 - Hewlett-Packard)

MrvlUsgTracking (HKLM-x32\...\{02C85EC5-E864-4847-AF55-42730861004C}) (Version: 1.0.0 - Marvell)

MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

muvee Reveal (HKLM-x32\...\{DD35C328-F115-BEDA-6EEE-E00C5AACCCBC}) (Version: 7.0.35.6951 - muvee Technologies Pte Ltd)

Network64 (Version: 120.0.194.000 - Hewlett-Packard) Hidden

Nikon Message Center (HKLM-x32\...\{D2FCC1AE-6311-47C5-8130-C6C66D77DD71}) (Version: 0.92.000 - Nikon)

Nikon Transfer (HKLM-x32\...\{E9757890-7EC5-46C8-99AB-B00F07B6525C}) (Version: 1.1.1 - Nikon)

Norton 360 Premier (HKLM-x32\...\N360) (Version: 22.5.2.15 - Symantec Corporation)

OCR Software by I.R.I.S. 12.0 (HKLM\...\HPOCR) (Version: 12.0 - HP)

Officejet Pro 8500 A909 Series (HKLM\...\{624E7452-BA43-4f55-B9D5-FC75EEA0808B}) (Version: 12.0 - HP)

Onsite VI (HKLM-x32\...\{870C90C9-B32D-4FBC-B45E-625D11DFD2B3}) (Version: 1.0.9 - American Publishers)

Onsite VI Installer (HKLM-x32\...\{2FEACB7B-EEB8-465E-8AEF-0472D32565A8}_is1) (Version:  - American Publishers)

Picture Control Utility (HKLM-x32\...\{87441A59-5E64-4096-A170-14EFE67200C3}) (Version: 1.1.2 - Nikon)

Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.0.2119 - CyberLink Corp.)

Power2Go (x32 Version: 6.0.2119 - CyberLink Corp.) Hidden

PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 7.0.2119 - CyberLink Corp.)

PowerDirector (x32 Version: 7.0.2119 - CyberLink Corp.) Hidden

ProductContext (x32 Version: 50.0.165.000 - Hewlett-Packard) Hidden

ProtectSmart Hard Drive Protection (HKLM\...\{2F97CE84-9C33-4631-821B-85EA371EA254}) (Version: 3.10.1.7 - Hewlett-Packard)

Pure Networks Platform (x32 Version: 11.0.8322.1 - Pure Networks) Hidden

QLBCASL (x32 Version: 6.40.17.2 - Hewlett-Packard) Hidden

QuickTime (HKLM-x32\...\{57752979-A1C9-4C02-856B-FBB27AC4E02C}) (Version: 7.69.80.9 - Apple Inc.)

Realtek 8136 8168 8169 Ethernet Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0007 - Realtek)

Realtek USB 2.0 Card Reader (HKLM-x32\...\{DC24971E-1946-445D-8A82-CE685433FA7D}) (Version: 3.0.1.3 - Realtek Semiconductor Corp.)

RemoteComms External Disk Access (HKLM-x32\...\{04FCD5DE-1662-4F99-BDA9-C57212113EF2}) (Version: 1.25.0003 - PLX Technology)

Safari (HKLM-x32\...\{6C1E7AA1-44E9-446D-AAB2-0DE6D9EFEAB1}) (Version: 5.33.21.1 - Apple Inc.)

Scan (x32 Version: 12.0.0.0 - Hewlett-Packard) Hidden

Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 12 - HP)

Skype Toolbars (HKLM-x32\...\{981029E0-7FC9-4CF3-AB39-6F133621921A}) (Version: 1.0.4051 - Skype Technologies S.A.)

Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)

Slingbox - Watch Your TV Anywhere (HKLM-x32\...\{7B798B31-2F33-4DC8-BDA4-D36488E86636}) (Version: 1.0.0 - Sling Media)

SlingPlayer (HKLM-x32\...\InstallShield_{004B0DCB-4C60-465B-8F01-44B0A4111187}) (Version: 1.04.0206 - Sling Media)

SlingPlayer (x32 Version: 1.04.0206 - Sling Media) Hidden

SmartWebPrinting (x32 Version: 120.0.194.000 - Hewlett-Packard) Hidden

SolutionCenter (x32 Version: 120.0.194.000 - Hewlett-Packard) Hidden

Spelling Dictionaries Support For Adobe Reader 9 (HKLM-x32\...\{AC76BA86-7AD7-5464-3428-900000000004}) (Version: 9.0.0 - Adobe Systems Incorporated)

SpongeBob: Truth or Square (HKLM-x32\...\SpongeBob: Truth or Square) (Version:  - )

SPORE Creature Creator Trial Edition (HKLM-x32\...\{ECEE0279-785F-4CB3-9F28-E69813234BF8}) (Version: 1.00.0000 - Electronic Arts)

Status (x32 Version: 120.0.194.000 - Hewlett-Packard) Hidden

Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.17.4 - Synaptics Incorporated)

Toolbox (x32 Version: 120.0.194.000 - Hewlett-Packard) Hidden

TrayApp (x32 Version: 120.0.194.000 - Hewlett-Packard) Hidden

TuneUp Utilities 2011 (HKLM-x32\...\TuneUp Utilities 2011) (Version: 10.0.4500.46 - TuneUp Software)

TuneUp Utilities 2011 (x32 Version: 10.0.4500.46 - TuneUp Software) Hidden

TuneUp Utilities Language Pack (en-US) (x32 Version: 10.0.4500.46 - TuneUp Software) Hidden

UnloadSupport (x32 Version: 11.0.0 - Hewlett-Packard) Hidden

Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)

WebEx (HKLM-x32\...\ActiveTouchMeetingClient) (Version:  - WebEx Communications, Inc)

WebEx Support Manager for Internet Explorer (HKLM-x32\...\{C34FAEF3-4241-4C4E-9CFF-7BBD8BCEABE7}) (Version: 6.5.47 - WebEx Communications Inc.)

WebReg (x32 Version: 120.0.194.000 - Hewlett-Packard) Hidden

Windows Driver Package - ENE (enecir) HIDClass  (09/04/2008 2.6.0.0) (HKLM\...\07B260955637F1FF7587ED2AA87459040DD09BF7) (Version: 09/04/2008 2.6.0.0 - ENE)

Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (06/03/2009 2.3.0.0) (HKLM\...\49CF605F02C7954F4E139D18828DE298CD59217C) (Version: 06/03/2009 2.3.0.0 - Garmin)

Windows Mail Recovery v.3.0.1 (HKLM-x32\...\Windows Mail Recovery_is1) (Version:  - Email Adept, Ltd.)

Yahoo! Toolbar (HKLM-x32\...\Yahoo! Companion) (Version:  - )

 

==================== Custom CLSID (Whitelisted): ==========================

 

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

 

CustomCLSID: HKU\S-1-5-21-4019093293-3630875966-3647762059-1000_Classes\CLSID\{5C8C2A98-6133-4EBA-BBCC-34D9EA01FC2E}\InprocServer32 -> C:\Users\Randy Anderson\AppData\Local\Google\Update\1.3.28.1\psuser_64.dll (Google Inc.)

CustomCLSID: HKU\S-1-5-21-4019093293-3630875966-3647762059-1000_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Randy Anderson\AppData\Local\Google\Update\1.3.28.1\psuser_64.dll (Google Inc.)

 

==================== Restore Points =========================

 

13-08-2015 21:31:28 Windows Update

14-08-2015 13:56:19 Removed SlimCleaner Plus

14-08-2015 13:58:08 Windows Update

14-08-2015 13:58:26 Removed DriverUpdate

14-08-2015 14:53:46 Windows Update

 

==================== Hosts content: ===============================

 

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

 

2006-11-02 07:34 - 2015-08-14 14:23 - 00000763 ____A C:\Windows\system32\Drivers\etc\hosts

127.0.0.1       localhost

::1             localhost

 

==================== Scheduled Tasks (Whitelisted) =============

 

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

 

Task: {0A2530E7-560A-4525-A56C-9DB068E4ABE6} - System32\Tasks\Norton 360\Norton Error Analyzer => C:\Program Files (x86)\Norton 360\Engine\22.5.2.15\SymErr.exe [2015-05-19] (Symantec Corporation)

Task: {1BA7269F-DC0E-43E5-A809-95466CA1F4A7} - System32\Tasks\Adobe online update program => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2015-07-07] (Adobe Systems Incorporated)

Task: {1BB49197-20F1-4785-9515-9FB980D98D37} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-4019093293-3630875966-3647762059-1000UA => C:\Users\Randy Anderson\AppData\Local\Google\Update\GoogleUpdate.exe [2014-10-23] (Google Inc.)

Task: {4CC7F7F5-7052-4CAA-B5B1-B5527E83AB95} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-08-12] (Adobe Systems Incorporated)

Task: {558186F7-02CB-4BEC-AAF6-9D7B6FF228BA} - System32\Tasks\{BAAC5027-6B4A-4849-8810-B1F796F5D8AA} => C:\Program Files (x86)\QuickTime\QuickTimePlayer.exe [2010-11-29] (Apple Inc.)

Task: {64E9C8E2-BD3F-477D-B2EC-A1014CAB562D} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-4019093293-3630875966-3647762059-1000Core => C:\Users\Randy Anderson\AppData\Local\Google\Update\GoogleUpdate.exe [2014-10-23] (Google Inc.)

Task: {6887A270-3D73-4AE1-BFFE-969497AA84B8} - System32\Tasks\SlimCleaner Plus (Scheduled Scan - Randy Anderson) => C:\Program Files\SlimCleaner Plus\SlimCleanerPlus.exe

Task: {6D1CFB88-D457-49BF-9CD0-02876E366D15} - System32\Tasks\Norton 360\Norton Error Processor => C:\Program Files (x86)\Norton 360\Engine\22.5.2.15\SymErr.exe [2015-05-19] (Symantec Corporation)

Task: {712C6861-2B14-4E72-92BA-22B6921FE2B7} - System32\Tasks\Microsoft\Windows\Wired\GatherWiredInfo => C:\Windows\system32\gatherWiredInfo.vbs

Task: {7188D637-152A-4195-A0AF-A9A3E770F2F7} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-26] (Google Inc.)

Task: {7A5408D7-6580-4A74-ABB9-55337E73F3BE} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-26] (Google Inc.)

Task: {916AF56A-70C6-43E5-87B6-281258860E3A} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton 360\Engine\22.5.2.15\WSCStub.exe [2015-07-16] (Symantec Corporation)

Task: {96E84CC9-5C8F-4AD5-A47C-5180D22C4CB5} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2015-07-07] (Adobe Systems Incorporated)

Task: {A40BE886-30EB-48F8-B4D7-5A16804A0616} - System32\Tasks\TuneUpUtilities_Task_BkGndMaintenance2011 => C:\Program Files (x86)\TuneUp Utilities 2011\OneClick.exe [2011-12-08] (TuneUp Software)

Task: {AF0D03F6-9DFF-4447-9F93-E69E6B5343C0} - System32\Tasks\Microsoft\Windows\WindowsCalendar\Reminders - Randy Anderson => C:\Program Files\Windows Calendar\wincal.exe

Task: {B6D82206-3111-42BC-81BC-0DA0452194AD} - System32\Tasks\{D9E8DABA-FDE6-4FBC-A9F2-3BBD9A07A5CC} => C:\Program Files (x86)\QuickTime\QuickTimePlayer.exe [2010-11-29] (Apple Inc.)

Task: {DB187FCB-A252-4CF6-AA5E-6068CD7E1555} - System32\Tasks\HPCustParticipation HP Officejet Pro 8500 A910 => C:\Program Files\HP\HP Officejet Pro 8500 A910\Bin\HPCustPartic.exe [2010-06-14] (Hewlett-Packard Co.)

Task: {DF573572-F93E-4BFA-A793-18F85FF237FD} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)

Task: {E8DAA6F3-EDE9-4D29-B822-45DD2F14FE1F} - System32\Tasks\HPCeeScheduleForRandy Anderson => C:\Program Files (x86)\hewlett-packard\sdp\ceement\HPCEE.exe [2008-05-19] (Hewlett-Packard)

Task: {E91D6474-70CC-42BE-80FF-8BED8AF557ED} - System32\Tasks\Microsoft\Windows\Wireless\GatherWirelessInfo => C:\Windows\system32\gatherWirelessInfo.vbs

Task: {EA159731-AFE8-452D-9B16-2AC8A3F7EA8B} - System32\Tasks\Google Updater and Installer => C:\Users\Randy Anderson\AppData\Local\Google\Update\GoogleUpdate.exe [2014-10-23] (Google Inc.)

Task: {ED0EBBA6-A47B-4B0E-97D4-BCE95CFFE343} - System32\Tasks\HP Health Check => c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [2008-10-09] (Hewlett-Packard)

Task: {F01B4CFB-4938-4EEC-B44C-1BBB7786857D} - System32\Tasks\{C5377E60-5265-490E-BBC1-FBDD4FB1D4E8} => C:\Program Files (x86)\Skype\Phone\Skype.exe [2014-12-11] (Skype Technologies S.A.)

 

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

 

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4019093293-3630875966-3647762059-1000Core.job => C:\Users\Randy Anderson\AppData\Local\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4019093293-3630875966-3647762059-1000UA.job => C:\Users\Randy Anderson\AppData\Local\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\HPCeeScheduleForRandy Anderson.job => C:\Program Files (x86)\hewlett-packard\sdp\ceement\HPCEE.exe

Task: C:\Windows\Tasks\SlimCleaner Plus (Scheduled Scan - Randy Anderson).job => C:\Program Files\SlimCleaner Plus\SlimCleanerPlus.exe

 

==================== Loaded Modules (Whitelisted) ==============

 

2008-11-11 06:38 - 2008-10-06 12:54 - 00365952 _____ () C:\Program Files (x86)\SMINST\BLService.exe

2008-11-11 06:29 - 2008-06-29 18:10 - 00241734 _____ () C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe

2008-09-24 20:08 - 2008-09-24 20:08 - 00296320 _____ () C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe

2008-09-24 20:08 - 2008-09-24 20:08 - 00116096 _____ () C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe

2008-11-11 06:38 - 2008-10-06 12:54 - 00132480 _____ () C:\Program Files (x86)\SMINST\STWmiM.dll

2008-09-24 20:08 - 2008-09-24 20:08 - 00267656 _____ () C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\CLCapEngine.dll

2008-09-24 20:08 - 2008-09-24 20:08 - 00038184 _____ () C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\CLCapSvcps.dll

2008-09-24 20:08 - 2008-09-24 20:08 - 00124288 _____ () C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\CLSchMgr.dll

2008-09-24 20:08 - 2008-09-24 20:08 - 00349480 _____ () C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\CLTinyDB.dll

 

==================== Alternate Data Streams (Whitelisted) =========

 

(If an entry is included in the fixlist, only the ADS will be removed.)

 

AlternateDataStreams: C:\ProgramData\Temp:D1B5B4F1

 

==================== Safe Mode (Whitelisted) ===================

 

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

 

 

==================== EXE Association (Whitelisted) ===============

 

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)

 

 

==================== Internet Explorer trusted/restricted ===============

 

(If an entry is included in the fixlist, it will be removed from the registry.)

 

 

==================== Other Areas ============================

 

(Currently there is no automatic fix for this section.)

 

HKU\S-1-5-21-4019093293-3630875966-3647762059-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Randy Anderson\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg

DNS Servers: Media is not connected to internet.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)

Windows Firewall is enabled.

 

==================== MSCONFIG/TASK MANAGER disabled items ==

 

(Currently there is no automatic fix for this section.)

 

MSCONFIG\Services: Com4QLBEx => 3

MSCONFIG\Services: gupdate => 2

MSCONFIG\Services: HP Health Check Service => 2

MSCONFIG\Services: hpqwmiex => 3

MSCONFIG\Services: hpsrv => 2

MSCONFIG\Services: LightScribeService => 2

MSCONFIG\Services: nmservice => 2

MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Bluetooth.lnk => C:\Windows\pss\Bluetooth.lnk.CommonStartup

MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk => C:\Windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup

MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^hpoddt01.exe.lnk => C:\Windows\pss\hpoddt01.exe.lnk.CommonStartup

MSCONFIG\startupreg: Adobe ARM => "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

MSCONFIG\startupreg: Adobe Reader Speed Launcher => "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

MSCONFIG\startupreg: AppleSyncNotifier => C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

MSCONFIG\startupreg: CLMLServer for HP TouchSmart => "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"

MSCONFIG\startupreg: DVDAgent => "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"

MSCONFIG\startupreg: ehTray.exe => C:\Windows\ehome\ehTray.exe

MSCONFIG\startupreg: HotKeysCmds => C:\Windows\system32\hkcmd.exe

MSCONFIG\startupreg: HP Health Check Scheduler => c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

MSCONFIG\startupreg: HP Software Update => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

MSCONFIG\startupreg: HPAdvisor => C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN

MSCONFIG\startupreg: HPUsageTracking => "C:\Program Files (x86)\Hewlett-Packard\HP UT\bin\hppusg.exe" "C:\Program Files (x86)\Hewlett-Packard\HP UT\"

MSCONFIG\startupreg: IAAnotif => C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe

MSCONFIG\startupreg: IgfxTray => C:\Windows\system32\igfxtray.exe

MSCONFIG\startupreg: IomegaEncryption => C:\Program Files\Iomega\Iomega Encryption\Iomega Encryption.exe

MSCONFIG\startupreg: iTunesHelper => "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

MSCONFIG\startupreg: LightScribe Control Panel => C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

MSCONFIG\startupreg: nmctxth => "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe"

MSCONFIG\startupreg: Persistence => C:\Windows\system32\igfxpers.exe

MSCONFIG\startupreg: QlbCtrl.exe => "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start

MSCONFIG\startupreg: QuickTime Task => "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

MSCONFIG\startupreg: SmartMenu => %ProgramFiles%\Hewlett-Packard\HP MediaSmart\SmartMenu.exe

MSCONFIG\startupreg: SunJavaUpdateSched => "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

MSCONFIG\startupreg: SysTrayApp => %ProgramFiles%\IDT\WDM\sttray64.exe

MSCONFIG\startupreg: TSMAgent => "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"

MSCONFIG\startupreg: TVAgent => "C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe"

MSCONFIG\startupreg: UCam_Menu => "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"

MSCONFIG\startupreg: UpdateLBPShortCut => "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"

MSCONFIG\startupreg: UpdateP2GoShortCut => "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"

MSCONFIG\startupreg: UpdatePDIRShortCut => "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"

MSCONFIG\startupreg: UpdatePSTShortCut => "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"

MSCONFIG\startupreg: Windows Defender => %ProgramFiles%\Windows Defender\MSASCui.exe -hide

MSCONFIG\startupreg: WirelessAssistant => C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

MSCONFIG\startupreg: WMPNSCFG => C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe

 

==================== FirewallRules (Whitelisted) ===============

 

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

 

FirewallRules: [{178C6AB2-D63D-43E4-BBA5-B082C65B1611}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe

FirewallRules: [{F46B83F5-6B30-40C0-9494-3C7C3AADA163}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\digital imaging\unload\hpqphunl.exe

FirewallRules: [{E6B86C7F-3DAC-4CDE-8EE1-192B49A50C5E}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\digital imaging\bin\hpzwiz01.exe

FirewallRules: [{B020E6AC-6D7F-47AC-9E4E-E6395DDAEA69}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\digital imaging\bin\hpqkygrp.exe

FirewallRules: [{547D48A4-BE62-4218-A995-31B16D62EB3F}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\digital imaging\bin\hpqscnvw.exe

FirewallRules: [{5AF5C814-8DD9-4031-9C99-207800D82BB3}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\digital imaging\bin\hposid01.exe

FirewallRules: [{39B21E76-E254-4DCE-9F4E-8C6177D49C0F}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\digital imaging\bin\hposfx08.exe

FirewallRules: [{12DFB5FA-84F0-455E-862A-F5640FF754D1}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\digital imaging\bin\hpofxm08.exe

FirewallRules: [{257A2A55-78AD-47B9-B6A2-F725026421B7}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\digital imaging\bin\hpqste08.exe

FirewallRules: [{497ECB66-968D-4A83-B314-CC53CE8B25A1}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\digital imaging\bin\hpqtra08.exe

FirewallRules: [{B8EDE426-814F-4773-AE14-0597F0EF9F09}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Media\TV\QPService.exe

FirewallRules: [{22529FFE-E39D-4BF2-98B7-AD70A0839641}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Media\TV\QP.exe

FirewallRules: [{8808A7D3-CE15-4981-B3CF-F7B8A5B17B60}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe

FirewallRules: [{42F7E3EC-6E7A-481D-9E95-14E8BCE81F6F}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe

FirewallRules: [{50220879-FC50-4878-B25D-C4C24DEB62EC}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\HPTouchSmartVideo.exe

FirewallRules: [{235038E2-C29B-4DC2-9493-7A7A890CB3A5}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\HPTouchSmartPhoto.exe

FirewallRules: [{113A36BE-B9EF-4D24-A848-34F9F9C714D9}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\HPTouchSmartMusic.exe

FirewallRules: [{9E683A74-3CD0-4C11-A0B1-4D737FAB5D3D}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Media\DVD\HPDVDSmart.exe

FirewallRules: [{8749903F-5A2C-4059-A41D-88DE52EB4B36}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Media\DVD\Kernel\CLML\CLMLSvc.exe

FirewallRules: [{DAA911A0-36ED-4463-A1F5-A6A34E484CED}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Media\DVD\TSMAgent.exe

FirewallRules: [{B86F5FEB-EAC6-4074-8412-2A710C1817E1}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Media\DVD\HPTouchSmartVideo.exe

FirewallRules: [{DB746251-7758-418D-9368-AFD31B1F8A34}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Media\DVD\HPTouchSmartPhoto.exe

FirewallRules: [{4BB6D013-3F4B-49B2-8874-36F79F262E41}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\Media\DVD\HPTouchSmartMusic.exe

FirewallRules: [{1BFC16B8-4251-4200-B9F5-ACF900580B7C}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDirector\PDR.EXE

FirewallRules: [{72098BF5-08C0-4D3F-BEEF-8FD23CC44842}] => (Allow) C:\Program Files\HP\HP Officejet Pro 8500 A910\Bin\DeviceSetup.exe

FirewallRules: [{B7EBAC50-752D-484C-8F35-E07617766994}] => (Allow) C:\Program Files\HP\HP Officejet Pro 8500 A910\Bin\DeviceSetup.exe

FirewallRules: [{85A5323D-37D1-4A20-AF57-8C53B4B22149}] => (Allow) C:\Program Files\HP\HP Officejet Pro 8500 A910\Bin\HPNetworkCommunicator.exe

FirewallRules: [{7B4BB78B-6088-47D4-84C8-70187A87CAC8}] => (Allow) C:\Program Files\HP\HP Officejet Pro 8500 A910\Bin\HPNetworkCommunicator.exe

FirewallRules: [{B05BA9F0-C4AE-46A2-99FB-B8EA84338801}] => (Allow) C:\Program Files\HP\HP Officejet Pro 8500 A910\Bin\DeviceSetupLauncher.exe

FirewallRules: [{0FF4A8DF-77B9-42FF-B6E7-C75A23C05075}] => (Allow) C:\Program Files\HP\HP Officejet Pro 8500 A910\Bin\DeviceSetupLauncher.exe

FirewallRules: [{4B38E0F6-38CD-4FF2-B050-C4A361C08FBE}] => (Allow) C:\Program Files\HP\HP Officejet Pro 8500 A910\Bin\DeviceSetupLauncher.exe

FirewallRules: [{F49E600D-5BE9-412D-AE6A-BF9DBD7CE039}] => (Allow) C:\Program Files\HP\HP Officejet Pro 8500 A910\Bin\DeviceSetupLauncher.exe

FirewallRules: [{FE66EAE3-5260-4534-9637-F2DC37F9BA9A}] => (Allow) C:\Program Files\HP\HP Officejet Pro 8500 A910\Bin\DeviceSetup.exe

FirewallRules: [{2843AD41-AB5B-4D2A-8E0C-5F398BA8685F}] => (Allow) C:\Program Files\HP\HP Officejet Pro 8500 A910\Bin\DeviceSetup.exe

FirewallRules: [{390CFC4D-91C0-48F7-9600-8040C7615242}] => (Allow) C:\Program Files\HP\HP Officejet Pro 8500 A910\Bin\HPNetworkCommunicator.exe

FirewallRules: [{A096DE70-3D35-4382-9859-7D2DCCF3B4EC}] => (Allow) C:\Program Files\HP\HP Officejet Pro 8500 A910\Bin\HPNetworkCommunicator.exe

FirewallRules: [{42370515-82A0-470D-AD90-5C2480FFA413}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe

FirewallRules: [{6706D5C3-E3B6-4A55-A506-08F72C857A7F}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe

FirewallRules: [{DC609C17-4C7A-4F5B-B364-03750ADE6A85}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe

FirewallRules: [{9C10B68A-9CDF-47AA-A40C-3FF644F31170}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe

FirewallRules: [{3D031AD7-D80C-4CC4-9D3D-AB967CEFF2AF}] => (Allow) C:\Program Files (x86)\iTunes\iTunes.exe

 

==================== Faulty Device Manager Devices =============

 

Name: Officejet Pro 8500 A910

Description: Officejet Pro 8500 A910

Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}

Manufacturer: HP

Service: 

Problem: : This device is disabled. (Code 22)

Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

 

Name: Photosmart Prem C310 series

Description: Photosmart Prem C310 series

Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}

Manufacturer: HP

Service: 

Problem: : This device is disabled. (Code 22)

Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

 

Name: Photosmart eStn C510 series

Description: Photosmart eStn C510 series

Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}

Manufacturer: HP

Service: 

Problem: : This device is disabled. (Code 22)

Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

 

Name: Officejet Pro 8500 A910

Description: Officejet Pro 8500 A910

Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}

Manufacturer: HP

Service: 

Problem: : This device is disabled. (Code 22)

Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

 

Name: Officejet Pro 8500 A910

Description: Officejet Pro 8500 A910

Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}

Manufacturer: HP

Service: 

Problem: : This device is disabled. (Code 22)

Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

 

Name: Officejet Pro 8500 A910

Description: Officejet Pro 8500 A910

Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}

Manufacturer: HP

Service: 

Problem: : This device is disabled. (Code 22)

Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

 

 

==================== Event log errors: =========================

 

Application errors:

==================

Error: (08/14/2015 03:27:39 PM) (Source: System Restore) (EventID: 8200) (User: )

Description: Failed to initiate System Restore (Windows Update).

 

Error: (08/14/2015 02:55:31 PM) (Source: VSS) (EventID: 12344) (User: )

Description: Volume Shadow Copy Error: An error 0x00000000c000014d was encountered while Registry Writer was preparing the registry for a shadow

copy.  Check the Application and System event logs for any related errors.

 

 

Operation:

   OnFreeze event

   Freeze Event

 

Context:

   Execution Context: Registry Writer

   Execution Context: Writer

   Writer Class Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}

   Writer Name: Registry Writer

   Writer Instance ID: {f8b19ad6-e44d-403d-a42b-2f6e7bf7fe48}

 

Error: (08/14/2015 02:46:59 PM) (Source: WinMgmt) (EventID: 10) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (08/14/2015 02:32:37 PM) (Source: WinMgmt) (EventID: 10) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (08/14/2015 01:53:11 PM) (Source: WinMgmt) (EventID: 10) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (08/13/2015 09:29:30 PM) (Source: WinMgmt) (EventID: 10) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (08/13/2015 12:52:49 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: mDNSCoreMachineSleep: mDNS_Unlock: Locking failure! mDNS_busy (1) != mDNS_reentrancy (0)

 

Error: (08/13/2015 12:52:49 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: mDNSCoreMachineSleep: mDNS_Lock: Locking failure! mDNS_busy (1) != mDNS_reentrancy (0)

 

Error: (08/13/2015 12:52:49 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: mDNSCoreMachineSleep: mDNS_Unlock: Locking failure! mDNS_busy (1) != mDNS_reentrancy (0)

 

Error: (08/13/2015 12:52:49 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: mDNSCoreMachineSleep: mDNS_Lock: Locking failure! mDNS_busy (1) != mDNS_reentrancy (0)

 

 

System errors:

=============

Error: (08/14/2015 02:55:31 PM) (Source: Microsoft-Windows-Kernel-General) (EventID: 6) (User: NT AUTHORITY)

Description: 0xc000014d72\??\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\Users\default\ntuser.dat

 

Error: (08/14/2015 02:46:26 PM) (Source: EventLog) (EventID: 6008) (User: )

Description: The previous system shutdown at 2:43:10 PM on ‎8/‎14/‎2015 was unexpected.

 

Error: (08/14/2015 02:31:51 PM) (Source: EventLog) (EventID: 6008) (User: )

Description: The previous system shutdown at 2:28:00 PM on ‎8/‎14/‎2015 was unexpected.

 

Error: (08/14/2015 01:52:10 PM) (Source: EventLog) (EventID: 6008) (User: )

Description: The previous system shutdown at 9:33:44 PM on ‎8/‎13/‎2015 was unexpected.

 

Error: (08/13/2015 09:28:10 PM) (Source: Microsoft-Windows-Kernel-General) (EventID: 5) (User: NT AUTHORITY)

Description: 0x8000002a38\??\C:\Users\Randy Anderson\ntuser.dat

 

Error: (08/13/2015 09:28:05 PM) (Source: EventLog) (EventID: 6008) (User: )

Description: The previous system shutdown at 1:22:06 PM on ‎8/‎13/‎2015 was unexpected.

 

Error: (08/13/2015 12:52:48 PM) (Source: DCOM) (EventID: 10010) (User: )

Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

 

Error: (08/12/2015 11:24:19 PM) (Source: EventLog) (EventID: 6008) (User: )

Description: The previous system shutdown at 7:39:19 PM on ‎8/‎12/‎2015 was unexpected.

 

Error: (08/12/2015 06:09:44 PM) (Source: volsnap) (EventID: 14) (User: )

Description: The shadow copies of volume C: were aborted because of an IO failure on volume C:.

 

Error: (08/12/2015 05:20:33 PM) (Source: Service Control Manager) (EventID: 7011) (User: )

Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TuneUp.UtilitiesSvc service.

 

 

Microsoft Office:

=========================

Error: (12/07/2009 04:24:47 AM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )

Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 42892 seconds with 120 seconds of active time.  This session ended with a crash.

 

 

CodeIntegrity:

===================================

  Date: 2010-11-23 20:22:00.979

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT64x86.SYS because the set of per-page image hashes could not be found on the system.

 

  Date: 2010-11-23 20:22:00.894

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT64x86.SYS because the set of per-page image hashes could not be found on the system.

 

  Date: 2010-11-23 20:22:00.810

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT64x86.SYS because the set of per-page image hashes could not be found on the system.

 

  Date: 2010-11-23 20:22:00.724

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT64x86.SYS because the set of per-page image hashes could not be found on the system.

 

  Date: 2010-11-23 20:22:00.640

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT64x86.SYS because the set of per-page image hashes could not be found on the system.

 

  Date: 2010-11-23 20:22:00.554

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT64x86.SYS because the set of per-page image hashes could not be found on the system.

 

  Date: 2010-11-23 20:22:00.470

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT64x86.SYS because the set of per-page image hashes could not be found on the system.

 

  Date: 2010-11-23 20:22:00.386

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT64x86.SYS because the set of per-page image hashes could not be found on the system.

 

  Date: 2010-11-23 20:22:00.197

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT64x86.SYS because the set of per-page image hashes could not be found on the system.

 

  Date: 2010-11-23 20:22:00.029

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT64x86.SYS because the set of per-page image hashes could not be found on the system.

 

 

==================== Memory info =========================== 

 

Processor: Intel® Core™2 Duo CPU T6400 @ 2.00GHz

Percentage of memory in use: 61%

Total physical RAM: 4027.2 MB

Available physical RAM: 1563.92 MB

Total Virtual: 8052.6 MB

Available Virtual: 5810.19 MB

 

==================== Drives ================================

 

Drive c: () (Fixed) (Total:285.62 GB) (Free:193.2 GB) NTFS ==>[drive with boot components (obtained from BCD)]

Drive d: (RECOVERY) (Fixed) (Total:12.47 GB) (Free:1.97 GB) NTFS ==>[system with boot components (obtained from reading drive)]

Drive f: (RALLY2) (Removable) (Total:7.45 GB) (Free:2.49 GB) FAT32

 

==================== MBR & Partition Table ==================

 

========================================================

Disk: 0 (MBR Code: Windows 7 or 8) (Size: 298.1 GB) (Disk ID: CF9BC167)

Partition 1: (Active) - (Size=285.6 GB) - (Type=07 NTFS)

Partition 2: (Not Active) - (Size=12.5 GB) - (Type=07 NTFS)

 

========================================================

Disk: 1 (MBR Code: Windows XP) (Size: 7.5 GB) (Disk ID: C3072E18)

Partition 1: (Active) - (Size=7.5 GB) - (Type=0C)

 

==================== End of log ============================

 

Thank you for your assistance.

 

[Advertisements]

Greetings,

I apologize for the delay! I am Pyxis and I will be assisting you. If you still require assistance, I would like to stress the following reminders:

• It is important that you do not install anything unless asked while the process is ongoing. Doing so may hinder or even complicate the cleaning of your system. You will get the chance to install things as you would like after the process has been completed.
• Ensure you take extra caution to precisely follow my instructions. Please only use the tools I have asked you to. The instructions for your computer are unique and should therefore only apply to your system.
• Since the cleaning process is quite delicate, your timely response is crucial. Topics are marked inactive and thus closed within 3 full days of no activity. If you deem I have overlooked your thread--which is in a matter of more than 48 hours--please send me a PM and I will get back to you shortly.

I hope you keep in mind these reminders. Let's get to work!

• Step 1
  
  You need to generate fresh FRST logs. If you haven't already, download 'Farbar Recovery Scan Tool by Farbar' and save it to your desktop.
  • Simply double-click the program icon to run it. It will ask for administrator privileges.
  • The program will initialize. Press Yes to accept the disclaimer.
  • Put a check on Addition.
  • Press the Scan button after.
  • It will produce FRST.txt and Addition.txt on your desktop once done.
  • Copy (CTRL + A and CTRL + C) and paste (CTRL + V) the content of the logs in your next reply.

• Logs to Post
  
  In summary of the above, I will need you to post the following log(s):
  • Addition.txt (Farbar Recovery Scan Tool)
  • FRST.txt (Farbar Recovery Scan Tool)

[Pyxis]

Greetings,

I apologize for the delay! I am Pyxis and I will be assisting you. If you still require assistance, I would like to stress the following reminders:

• It is important that you do not install anything unless asked while the process is ongoing. Doing so may hinder or even complicate the cleaning of your system. You will get the chance to install things as you would like after the process has been completed.
• Ensure you take extra caution to precisely follow my instructions. Please only use the tools I have asked you to. The instructions for your computer are unique and should therefore only apply to your system.
• Since the cleaning process is quite delicate, your timely response is crucial. Topics are marked inactive and thus closed within 3 full days of no activity. If you deem I have overlooked your thread--which is in a matter of more than 48 hours--please send me a PM and I will get back to you shortly.

I hope you keep in mind these reminders. Let's get to work!

• Step 1
  
  You need to generate fresh FRST logs. If you haven't already, download 'Farbar Recovery Scan Tool by Farbar' and save it to your desktop.
  • Simply double-click the program icon to run it. It will ask for administrator privileges.
  • The program will initialize. Press Yes to accept the disclaimer.
  • Put a check on Addition.
  • Press the Scan button after.
  • It will produce FRST.txt and Addition.txt on your desktop once done.
  • Copy (CTRL + A and CTRL + C) and paste (CTRL + V) the content of the logs in your next reply.

• Logs to Post
  
  In summary of the above, I will need you to post the following log(s):
  • Addition.txt (Farbar Recovery Scan Tool)
  • FRST.txt (Farbar Recovery Scan Tool)

[Pyxis]

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