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Member
I cant figure this out !
I have a desktop connected via ethernet cord to my router, and several laptops and tablets connected via wireless.
When I stream video on my desktop the video is pixelated, but looks great on my wireless devices.
How can I fix this ?
Thanks in advance =)
Edited by Buccaneer, 14 August 2015 - 08:16 PM.
Malware Expert
Sounds like a duplex error.
With the wired connection in place and after trying to stream something:
Copy the next 3 lines:
netstat -es > \junk.txt
netstat -rn >> \junk.txt
notepad \junk.txt
Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator (XP just double click) , Continue/Yes. Right click and Paste or Edit then Paste and the copied line should appear.
Hit Enter if notepad does not open. Copy the text from notepad into a reply.
What version of windows is the Desktop
Member
Hi, and thank you !
Operating System
Windows 7 Home Premium 64-bit SP1
CPU
AMD Phenom II X4 810 42 °C
Deneb 45nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 533MHz (7-7-7-20)
Motherboard
FOXCONN ALOE (CPU 1) 44 °C
Graphics
DELL P2312H (1776x1000@60Hz)
ATI Radeon HD 4200 (HP)
Storage
931GB Western Digital WDC WD10EZEX-00ZF5A0 SCSI Disk Device (RAID)
931GB Western Digital WDC WD10EZEX-00BN5A0 SCSI Disk Device (RAID)
Optical Drives
TSSTcorp CDDVDW TS-H653R SCSI CdRom Device
Audio
Realtek High Definition Audio
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Interface Statistics
Received Sent
Bytes 939829884 140538702
Unicast packets 852003 747232
Non-unicast packets 111318 63888
Discards 0 0
Errors 0 0
Unknown protocols 0
IPv4 Statistics
Packets Received = 363659
Received Header Errors = 0
Received Address Errors = 15
Datagrams Forwarded = 0
Unknown Protocols Received = 0
Received Packets Discarded = 7980
Received Packets Delivered = 379198
Output Requests = 276228
Routing Discards = 0
Discarded Output Packets = 15
Output Packet No Route = 2
Reassembly Required = 0
Reassembly Successful = 0
Reassembly Failures = 0
Datagrams Successfully Fragmented = 0
Datagrams Failing Fragmentation = 0
Fragments Created = 0
IPv6 Statistics
Packets Received = 4286
Received Header Errors = 0
Received Address Errors = 0
Datagrams Forwarded = 0
Unknown Protocols Received = 0
Received Packets Discarded = 2260
Received Packets Delivered = 8335
Output Requests = 9834
Routing Discards = 0
Discarded Output Packets = 57
Output Packet No Route = 10
Reassembly Required = 0
Reassembly Successful = 0
Reassembly Failures = 0
Datagrams Successfully Fragmented = 0
Datagrams Failing Fragmentation = 0
Fragments Created = 0
ICMPv4 Statistics
Received Sent
Messages 5 5
Errors 0 0
Destination Unreachable 4 4
Time Exceeded 0 0
Parameter Problems 0 0
Source Quenches 0 0
Redirects 0 0
Echo Replies 1 0
Echos 0 1
Timestamps 0 0
Timestamp Replies 0 0
Address Masks 0 0
Address Mask Replies 0 0
Router Solicitations 0 0
Router Advertisements 0 0
ICMPv6 Statistics
Received Sent
Messages 116 156
Errors 0 0
Destination Unreachable 25 26
Packet Too Big 0 0
Time Exceeded 0 0
Parameter Problems 0 0
Echos 0 0
Echo Replies 0 0
MLD Queries 0 0
MLD Reports 0 0
MLD Dones 0 0
Router Solicitations 0 21
Router Advertisements 6 0
Neighbor Solicitations 2 104
Neighbor Advertisements 83 5
Redirects 0 0
Router Renumberings 0 0
TCP Statistics for IPv4
Active Opens = 14464
Passive Opens = 185
Failed Connection Attempts = 134
Reset Connections = 886
Current Connections = 27
Segments Received = 833566
Segments Sent = 723118
Segments Retransmitted = 38314
TCP Statistics for IPv6
Active Opens = 63
Passive Opens = 54
Failed Connection Attempts = 9
Reset Connections = 54
Current Connections = 0
Segments Received = 810
Segments Sent = 819
Segments Retransmitted = 15
UDP Statistics for IPv4
Datagrams Received = 46826
No Ports = 724
Receive Errors = 7256
Datagrams Sent = 23108
UDP Statistics for IPv6
Datagrams Received = 5196
No Ports = 2244
Receive Errors = 16
Datagrams Sent = 9302
===========================================================================
Interface List
11...d8 d3 85 7f e7 15 ......Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
1...........................Software Loopback Interface 1
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.13 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.13 276
192.168.1.13 255.255.255.255 On-link 192.168.1.13 276
192.168.1.255 255.255.255.255 On-link 192.168.1.13 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.13 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.13 276
===========================================================================
Persistent Routes:
None
IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:5cf2:8c15:3ca7:33c:3f57:fef2/128
On-link
11 276 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::3ca7:33c:3f57:fef2/128
On-link
11 276 fe80::fc91:dc75:638f:6a5a/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
11 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
Malware Expert
Ethernet looks good so it's probably not a duplex error but let's make sure. Control Panel, (View by: Large icons) Network & Sharing Center, Change Adapter Settings. Local Area Connection (double click). Configure. Advanced. Under Property, slide down until you see Speed & Duplex and select the entry. In the Value box it should say Auto Negotiate. If not change it. OK.
If that's not the problem you might look on the PC maker's website and see if they have a newer driver for the network card but I'm starting to worry that this might be something other than networking.
Let's see what speed you are getting:
Go to http://www.speedtest.net/and click on Begin Test
When the Test finishes click on Share This Result and then select Forum then Copy then move to a reply and Ctrl + v
Let's see what is running on your PC and how busy the CPU is.
Get Process Explorer
http://live.sysinter...com/procexp.exe
Save it to your desktop then run it (Vista or Win7 - right click and Run As Administrator).
View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures
Click twice on the CPU column header to sort things by CPU usage with the big hitters at the top.
Close all other programs then Wait a full minute then:
File, Save As, Save. Open the file Procexp.txt on your desktop and copy and paste the text to a reply.
Make a second log, this time start up Process Explorer, start your video and about one minute in save the log.
Let's check the temps and your hard drive and some other stuff:
Get the free version of Speccy:
http://www.filehippo.com/download_speccy (Look in the upper right for the Download
Latest Version button - Do NOT press the large Start Download button on the upper left!) Download, Save and Install it.
Close all browsers and open progrms before running Speccy. Run Speccy. When it finishes (the little icon in the bottom left will stop moving), File, Save as Text File, (to your desktop) note the name it gives. OK. Open the file in notepad and delete the line that gives the serial number of your Operating System. (It will be near the top about 10 lines down.) Save the file and close notepad Attach the file to your next post as it is usually too large for the forum (Click on More Reply Options then Choose file, select the file, Open, Attach this File) Uninstall Speccy.
Member
My internet speed sucks.
I am in a very rural area of Virginia, and have the fastest service that I can get through Verizon.
But it still sucks !
Member
Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 97.91 0 K 24 K 0
procexp64.exe 1.39 42,376 K 57,836 K 3708 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
Interrupts 0.24 0 K 0 K n/a Hardware Interrupts and DPCs
System 0.11 208 K 2,904 K 4
csrss.exe 0.09 3,212 K 7,848 K 496
dwm.exe 0.06 40,624 K 29,164 K 4068 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
Evernote.exe 0.06 55,500 K 80,484 K 4020 Evernote Evernote Corp., 305 Walnut Street, Redwood City, CA 94063 (Verified) EVERNOTE CORPORATION
MsMpEng.exe 0.02 138,292 K 101,504 K 884 Antimalware Service Executable Microsoft Corporation (Verified) Microsoft Corporation
Hotsync.exe 0.02 5,408 K 4,464 K 3204 HotSync® Manager Application PalmSource, Inc (No signature was present in the subject) PalmSource, Inc
hasplms.exe 0.02 22,000 K 16,212 K 1936 Sentinel LDK License Manager Service SafeNet Inc. (Verified) SafeNet
explorer.exe 0.02 71,352 K 105,112 K 3360 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
wmpnetwk.exe 0.01 18,772 K 13,228 K 3572 Windows Media Player Network Sharing Service Microsoft Corporation (Verified) Microsoft Windows
msseces.exe 0.01 6,524 K 8,372 K 2988 Microsoft Security Client User Interface Microsoft Corporation (Verified) Microsoft Corporation
svchost.exe 0.01 4,176 K 6,272 K 932 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
QBCFMonitorService.exe 0.01 14,004 K 5,028 K 2116 QuickBooks Company File Monitoring Service Intuit (No signature was present in the subject) Intuit
offSyncService.exe < 0.01 1,524 K 708 K 1204 Online Storage File Backup Starfield Technologies (Verified) Starfield Technologies
AppleMobileDeviceService.exe < 0.01 4,004 K 2,724 K 1784 MobileDeviceService Apple Inc. (Verified) Apple Inc.
EEventManager.exe < 0.01 3,628 K 3,496 K 3760 EEventManager Application SEIKO EPSON CORPORATION (Verified) SEIKO EPSON Corporation
iPodService.exe < 0.01 3,084 K 2,572 K 2008 iPodService Module (64-bit) Apple Inc. (Verified) Apple Inc.
svchost.exe < 0.01 36,464 K 50,340 K 412 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
taskhost.exe < 0.01 14,488 K 12,040 K 3776 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 6,160 K 8,000 K 796 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
EvernoteClipper.exe < 0.01 1,996 K 1,248 K 404 Evernote Clipper Evernote Corp., 305 Walnut Street, Redwood City, CA 94063 (Verified) EVERNOTE CORPORATION
lsass.exe < 0.01 7,428 K 13,068 K 608 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 16,652 K 13,668 K 1236 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
officeclicktorun.exe < 0.01 14,536 K 11,672 K 1856 Microsoft Office Click-to-Run Microsoft Corporation (Verified) Microsoft Corporation
svchost.exe < 0.01 13,400 K 24,192 K 372 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 7,688 K 18,752 K 3100 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
SearchIndexer.exe < 0.01 73,196 K 48,732 K 2836 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
csrss.exe < 0.01 3,488 K 5,028 K 440
FUFAXRCV.exe < 0.01 6,020 K 4,100 K 3324 Fax Reception SEIKO EPSON CORPORATION (Verified) SEIKO EPSON Corporation
iTunesHelper.exe < 0.01 4,992 K 3,172 K 1672 iTunesHelper Apple Inc. (Verified) Apple Inc.
WUDFHost.exe 2,576 K 1,384 K 2896
workspaceupdate.exe 2,304 K 4,492 K 3772 Workspace Updater Starfield Technologies (Verified) Starfield Technologies
WmiPrvSE.exe 2,792 K 6,568 K 1272
WLIDSVCM.EXE 1,492 K 344 K 3032
WLIDSVC.EXE 4,952 K 3,216 K 2312
winlogon.exe 3,152 K 2,256 K 552
wininit.exe 1,712 K 432 K 504
TrustedInstaller.exe 39,436 K 18,540 K 1080 Windows Modules Installer Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 5,628 K 6,352 K 716 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 205,016 K 206,460 K 128 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 13,316 K 13,640 K 1564 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 21,160 K 16,452 K 1000 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 3,312 K 7,708 K 3424 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
spoolsv.exe 12,276 K 13,024 K 1524 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 672 K 240 K 360
services.exe 5,984 K 8,176 K 600
QBIDPService.exe 12,192 K 1,592 K 2188 QBIDPService Intuit Inc. (No signature was present in the subject) Intuit Inc.
PsiService_2.exe 1,560 K 428 K 2076 PsiService PsiService arvato digital services llc (Verified) Arvato Digital Services Canada Inc
PsiService_2.exe 1,096 K 400 K 1700 PsiService PsiService Protexis Inc. (Verified) Protexis Inc.
procexp.exe 2,320 K 7,424 K 4668 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
NisSrv.exe 17,400 K 12,124 K 2644 Microsoft Network Realtime Inspection Service Microsoft Corporation (Verified) Microsoft Corporation
mDNSResponder.exe 2,548 K 2,992 K 1832 Bonjour Service Apple Inc. (Verified) Apple Inc.
lsm.exe 2,744 K 1,852 K 616
GoogleCrashHandler64.exe 1,744 K 528 K 3872
GoogleCrashHandler.exe 1,640 K 528 K 2456
EvernoteTray.exe 1,440 K 5,504 K 2932 Evernote Tray Application Evernote Corp., 305 Walnut Street, Redwood City, CA 94063 (Verified) EVERNOTE CORPORATION
escsvc64.exe 1,536 K 432 K 2000 Epson Scanner Service (64bit) Seiko Epson Corporation (Verified) SEIKO EPSON Corporation
EPCP.exe 6,912 K 7,828 K 1924 Epson Customer Participation SEIKO EPSON CORPORATION (Verified) SEIKO EPSON CORPORATION
dllhost.exe 4,476 K 9,660 K 5284 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
audiodg.exe 18,480 K 17,712 K 4144
atiesrxx.exe 1,796 K 520 K 960 AMD External Events Service Module AMD (Verified) Microsoft Windows Hardware Compatibility Publisher
atieclxx.exe 2,528 K 2,392 K 3120
armsvc.exe 1,220 K 288 K 1688 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems
Member
I appreciate all your help !
I have to make some deliveries [I sell tshirts] and will be back to complete the rest of the tasks you asked for later today.
Edited by Buccaneer, 15 August 2015 - 09:04 AM.
Member
Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 97.78 0 K 24 K 0
procexp64.exe 1.39 42,080 K 57,732 K 3708 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
Interrupts 0.21 0 K 0 K n/a Hardware Interrupts and DPCs
svchost.exe 0.15 221,680 K 226,764 K 128 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
System 0.08 208 K 2,908 K 4
csrss.exe 0.08 3,224 K 7,820 K 496
dwm.exe 0.06 40,636 K 29,284 K 4068 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
Evernote.exe 0.06 55,448 K 80,460 K 4020 Evernote Evernote Corp., 305 Walnut Street, Redwood City, CA 94063 (Verified) EVERNOTE CORPORATION
firefox.exe 0.06 262,716 K 266,660 K 4556 Firefox Mozilla Corporation (Verified) Mozilla Corporation
Hotsync.exe 0.03 5,408 K 4,464 K 3204 HotSync® Manager Application PalmSource, Inc (No signature was present in the subject) PalmSource, Inc
MsMpEng.exe 0.02 138,484 K 96,460 K 884 Antimalware Service Executable Microsoft Corporation (Verified) Microsoft Corporation
explorer.exe 0.02 70,372 K 103,524 K 3360 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
hasplms.exe 0.02 22,000 K 16,212 K 1936 Sentinel LDK License Manager Service SafeNet Inc. (Verified) SafeNet
msseces.exe 0.01 6,524 K 8,372 K 2988 Microsoft Security Client User Interface Microsoft Corporation (Verified) Microsoft Corporation
wmpnetwk.exe 0.01 18,760 K 13,424 K 3572 Windows Media Player Network Sharing Service Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 0.01 4,176 K 6,272 K 932 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
offSyncService.exe < 0.01 1,524 K 708 K 1204 Online Storage File Backup Starfield Technologies (Verified) Starfield Technologies
iPodService.exe < 0.01 3,084 K 2,572 K 2008 iPodService Module (64-bit) Apple Inc. (Verified) Apple Inc.
AppleMobileDeviceService.exe < 0.01 4,004 K 2,724 K 1784 MobileDeviceService Apple Inc. (Verified) Apple Inc.
EEventManager.exe < 0.01 3,628 K 3,496 K 3760 EEventManager Application SEIKO EPSON CORPORATION (Verified) SEIKO EPSON Corporation
taskhost.exe < 0.01 14,540 K 12,096 K 3776 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 17,016 K 13,776 K 1236 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 13,400 K 24,208 K 372 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
officeclicktorun.exe < 0.01 14,536 K 11,672 K 1856 Microsoft Office Click-to-Run Microsoft Corporation (Verified) Microsoft Corporation
svchost.exe < 0.01 33,576 K 48,240 K 412 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 7,636 K 18,736 K 3100 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
EvernoteClipper.exe < 0.01 1,996 K 1,248 K 404 Evernote Clipper Evernote Corp., 305 Walnut Street, Redwood City, CA 94063 (Verified) EVERNOTE CORPORATION
QBCFMonitorService.exe < 0.01 14,004 K 5,032 K 2116 QuickBooks Company File Monitoring Service Intuit (No signature was present in the subject) Intuit
FUFAXRCV.exe < 0.01 6,020 K 4,100 K 3324 Fax Reception SEIKO EPSON CORPORATION (Verified) SEIKO EPSON Corporation
csrss.exe < 0.01 3,488 K 5,028 K 440
iTunesHelper.exe < 0.01 4,992 K 3,172 K 1672 iTunesHelper Apple Inc. (Verified) Apple Inc.
WUDFHost.exe 2,576 K 1,384 K 2896
workspaceupdate.exe 2,304 K 4,504 K 3772 Workspace Updater Starfield Technologies (Verified) Starfield Technologies
WLIDSVCM.EXE 1,492 K 344 K 3032
WLIDSVC.EXE 5,008 K 3,256 K 2312
winlogon.exe 3,152 K 2,256 K 552
wininit.exe 1,712 K 432 K 504
TrustedInstaller.exe 39,436 K 18,540 K 1080 Windows Modules Installer Microsoft Corporation (Verified) Microsoft Windows
taskeng.exe 2,048 K 5,380 K 4344
svchost.exe 5,604 K 6,348 K 716 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 13,316 K 13,704 K 1564 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 21,768 K 17,056 K 1000 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 6,100 K 7,948 K 796 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 3,312 K 7,708 K 3424 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
spoolsv.exe 12,328 K 13,040 K 1524 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 672 K 240 K 360
services.exe 5,928 K 8,152 K 600
SearchIndexer.exe 72,452 K 47,580 K 2836 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
QBIDPService.exe 12,192 K 1,592 K 2188 QBIDPService Intuit Inc. (No signature was present in the subject) Intuit Inc.
PsiService_2.exe 1,560 K 428 K 2076 PsiService PsiService arvato digital services llc (Verified) Arvato Digital Services Canada Inc
PsiService_2.exe 1,096 K 400 K 1700 PsiService PsiService Protexis Inc. (Verified) Protexis Inc.
procexp.exe 2,320 K 7,400 K 4668 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
NisSrv.exe 17,424 K 7,888 K 2644 Microsoft Network Realtime Inspection Service Microsoft Corporation (Verified) Microsoft Corporation
mDNSResponder.exe 2,544 K 2,988 K 1832 Bonjour Service Apple Inc. (Verified) Apple Inc.
lsm.exe 2,744 K 1,848 K 616
lsass.exe 7,480 K 13,144 K 608 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows
GoogleCrashHandler64.exe 1,744 K 528 K 3872
GoogleCrashHandler.exe 1,636 K 936 K 2456
EvernoteTray.exe 1,440 K 5,504 K 2932 Evernote Tray Application Evernote Corp., 305 Walnut Street, Redwood City, CA 94063 (Verified) EVERNOTE CORPORATION
escsvc64.exe 1,536 K 432 K 2000 Epson Scanner Service (64bit) Seiko Epson Corporation (Verified) SEIKO EPSON Corporation
EPCP.exe 7,140 K 7,908 K 1924 Epson Customer Participation SEIKO EPSON CORPORATION (Verified) SEIKO EPSON CORPORATION
audiodg.exe 18,140 K 17,592 K 4648
atiesrxx.exe 1,796 K 520 K 960 AMD External Events Service Module AMD (Verified) Microsoft Windows Hardware Compatibility Publisher
atieclxx.exe 2,528 K 2,392 K 3120
armsvc.exe 1,220 K 288 K 1688 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems
Malware Expert
I'm not seeing any problems. Your temps are excellent. Your resolution appears to be pretty good. Your RAID configuration doesn't support SMART so I can't see how the HDs are working but normally that's not a problem with RAID. Your Process Explorer log looks really good in both cases. No sign of an infection. Are you sure that the difference is not just in screen size? You won't notice a lot of stuff with smaller screens. Normally a network problem would cause the video to stop and wait for the buffer to refill rather than show errors. If you pause the video at the beginning that should let the buffer fill. What video are you having problems with? Is it one you can give me a link to? You haven't tried to connect the desktop via wireless have you? Pixelation is often caused by overly aggressive compression algorithms so it might be normal. I suppose if you had a bad codec it might cause the problem. What program are you using to watch the video?
Member
RKinner ...
I apoligize for not being able to get back with you sooner; like I mentioned, I sell tshirts and polos, and summer weekend are just crazy busy.
Thanks so much for your time and help !
Your knowledge and expertise is much greater than the techs at my local PC shop down in Roanoke.
I did in fact try to connect the desktop to wireless and now have 2 "Wireless Connections" - numbered 1 and 2 - that I cant, for some reason, delete.
The issue is not buffering.
I sometimes experience buffering, that even after the buffering stops and the video is playing smoothly, its still pixelated.
I am not sure what program I am using to play the videos - how does one check ?
I have iTune installed and have a huge [750+ GB] library of videos, so I assume its using iTunes to play all video ?
Edited by Buccaneer, 17 August 2015 - 08:10 AM.
Malware Expert
So when you used wireless you did not get the pixelated video? If that's the case then I would get the latest driver for the wired LAN adapter
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet from your PC maker.
If you get it on both, see if they have a new Video/Graphics driver. Looks like you have DELL P2312H.
If you right click on Computer and select Manage then Device Manager and look in the right pane under Network Adapters you should see your wireless adapters. (If not View, Show Hidden devices). Right click on the adapter you want to get rid of and uninstall. Reboot.
To test your network connection do:
copy the next line:
ping -n 100 -l 1450 8.8.8.8
Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue. Right click and Paste or Edit then Paste and the copied line should appear.
Hit Enter
It should look like this:
Pinging 8.8.8.8 with 1450 bytes of data:
Reply from 8.8.8.8: bytes=1450 time=45ms TTL=55
Reply from 8.8.8.8: bytes=1450 time=45ms TTL=55
Reply from 8.8.8.8: bytes=1450 time=43ms TTL=55
Reply from 8.8.8.8: bytes=1450 time=45ms TTL=55
Reply from 8.8.8.8: bytes=1450 time=48ms TTL=55
Reply from 8.8.8.8: bytes=1450 time=47ms TTL=55
Reply from 8.8.8.8: bytes=1450 time=42ms TTL=55
Reply from 8.8.8.8: bytes=1450 time=44ms TTL=55
Reply from 8.8.8.8: bytes=1450 time=42ms TTL=55
Request timed out.
It should do 100 pings then tell you how many worked and how many didn't. What does it say?
Ping statistics for 8.8.8.8:
Packets: Sent = 100, Received = 99, Lost = 1 (1% loss),
Approximate round trip times in milli-seconds:
Minimum = 41ms, Maximum = 51ms, Average = 44ms
It's probably Apple's QuickTime that you are using to play stored videos but you can check. It might be Windows Media Player which is a piece of junk. Right click on your clock and select Start Task Manager. Click on the Applications tab. Close all other programs and then startup a video. It should tell you what program is running.
I prefer the free VLC for my videos. http://www.videolan.org/vlc/index.html
It seldom tells me it can't play something because it doesn't have a codec.
What program are you using to download the videos? Watch them on line?
I'm going on vacation tomorrow (Colorado mountains- trying to get out of the heat) for two weeks. Will have limited Internet connections and probably little time so expect delays.
Member
Packets sent = 100
Packets received = 100
Lost = 0
Average Round trip = 60 ms
The videos I watch that are always pixelated are online vids.
Again, its weird because my desktop - which has the wired ethernet connection - is the only place where they are pixelated.
If I watch the same video on a laptop [ThinkPad T410 / i5 processor / 4 gb ram] or iPad it plays great.
My desktop is connected to a nice 24" Dell monitor so I'd prefer to use it vs the laptop.
CO sounds pretty nice at this time of year !
I appreciate all your help, and hope you enjoy your vacay.
After you get back I'd love to talk with you about my wifi connection, router, etc etc.
Edited by Buccaneer, 17 August 2015 - 09:20 AM.
Malware Expert
Your Internet is more reliable than mine and I don't see a lot of pixel errors. Your desktop has the biggest screen so it will be easiest to see pixel errors. Trying shrinking the viewing area down to what you have on your wireless devices and see if it still looks bad. A lot of video you see on line has been compressed to make it faster to download. The compression algorthm often causes pixelation errors on a big screen that aren't apparent on a smaller screen.
There is a neat little program from Nirsoft videocacheview that allows you copy most videos you watch online. I know it works with Firefox. http://www.nirsoft.n...cache_view.html
You start it up then start your video. Once the video starts, you go to videocacheview and click on View then on Refresh. As soon as you get the first entry you can hit Stop. You should see the first entry's bytes increasing. When the bytes stop increasing you have the full video in the buffer so you can right click on it and Copy selected File to.
You can save a video that looks bad and play it in several players and see if one does a better job.
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