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My wired connection is worse then my wireless


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#1
Buccaneer

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I cant figure this out !

I have a desktop connected via ethernet cord to my router, and several laptops and tablets connected via wireless.

When I stream video on my desktop the video is pixelated, but looks great on my wireless devices.

How can I fix this ?

 

Thanks in advance =)


Edited by Buccaneer, 14 August 2015 - 08:16 PM.

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#2
RKinner

RKinner

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Sounds like a duplex error.

 

With the wired connection in place and after trying to stream something:

 

Copy the next 3 lines:

 

netstat -es > \junk.txt

netstat -rn >> \junk.txt

notepad \junk.txt

 

Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator (XP just double click) , Continue/Yes.  Right click and Paste or Edit then Paste and the copied line should appear.
Hit Enter if notepad does not open.  Copy the text from notepad into a reply.

 

What version of windows is the Desktop


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#3
Buccaneer

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Hi, and thank you ! 

 

Operating System
    Windows 7 Home Premium 64-bit SP1
CPU
    AMD Phenom II X4 810    42 °C
    Deneb 45nm Technology
RAM
    8.00GB Dual-Channel DDR3 @ 533MHz (7-7-7-20)
Motherboard
    FOXCONN ALOE (CPU 1)    44 °C
Graphics
    DELL P2312H (1776x1000@60Hz)
    ATI Radeon HD 4200 (HP)
Storage
    931GB Western Digital WDC WD10EZEX-00ZF5A0 SCSI Disk Device (RAID)
    931GB Western Digital WDC WD10EZEX-00BN5A0 SCSI Disk Device (RAID)
Optical Drives
    TSSTcorp CDDVDW TS-H653R SCSI CdRom Device
Audio
    Realtek High Definition Audio

 

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

 

Interface Statistics

                           Received            Sent

Bytes                     939829884       140538702
Unicast packets              852003          747232
Non-unicast packets          111318           63888
Discards                          0               0
Errors                            0               0
Unknown protocols                 0

IPv4 Statistics

  Packets Received                   = 363659
  Received Header Errors             = 0
  Received Address Errors            = 15
  Datagrams Forwarded                = 0
  Unknown Protocols Received         = 0
  Received Packets Discarded         = 7980
  Received Packets Delivered         = 379198
  Output Requests                    = 276228
  Routing Discards                   = 0
  Discarded Output Packets           = 15
  Output Packet No Route             = 2
  Reassembly Required                = 0
  Reassembly Successful              = 0
  Reassembly Failures                = 0
  Datagrams Successfully Fragmented  = 0
  Datagrams Failing Fragmentation    = 0
  Fragments Created                  = 0

IPv6 Statistics

  Packets Received                   = 4286
  Received Header Errors             = 0
  Received Address Errors            = 0
  Datagrams Forwarded                = 0
  Unknown Protocols Received         = 0
  Received Packets Discarded         = 2260
  Received Packets Delivered         = 8335
  Output Requests                    = 9834
  Routing Discards                   = 0
  Discarded Output Packets           = 57
  Output Packet No Route             = 10
  Reassembly Required                = 0
  Reassembly Successful              = 0
  Reassembly Failures                = 0
  Datagrams Successfully Fragmented  = 0
  Datagrams Failing Fragmentation    = 0
  Fragments Created                  = 0

ICMPv4 Statistics

                            Received    Sent
  Messages                  5           5         
  Errors                    0           0         
  Destination Unreachable   4           4         
  Time Exceeded             0           0         
  Parameter Problems        0           0         
  Source Quenches           0           0         
  Redirects                 0           0         
  Echo Replies              1           0         
  Echos                     0           1         
  Timestamps                0           0         
  Timestamp Replies         0           0         
  Address Masks             0           0         
  Address Mask Replies      0           0         
  Router Solicitations      0           0         
  Router Advertisements     0           0         

ICMPv6 Statistics

                            Received    Sent
  Messages                  116         156       
  Errors                    0           0         
  Destination Unreachable   25          26        
  Packet Too Big            0           0         
  Time Exceeded             0           0         
  Parameter Problems        0           0         
  Echos                     0           0         
  Echo Replies              0           0         
  MLD Queries               0           0         
  MLD Reports               0           0         
  MLD Dones                 0           0         
  Router Solicitations      0           21        
  Router Advertisements     6           0         
  Neighbor Solicitations    2           104       
  Neighbor Advertisements   83          5         
  Redirects                 0           0         
  Router Renumberings       0           0         

TCP Statistics for IPv4

  Active Opens                        = 14464
  Passive Opens                       = 185
  Failed Connection Attempts          = 134
  Reset Connections                   = 886
  Current Connections                 = 27
  Segments Received                   = 833566
  Segments Sent                       = 723118
  Segments Retransmitted              = 38314

TCP Statistics for IPv6

  Active Opens                        = 63
  Passive Opens                       = 54
  Failed Connection Attempts          = 9
  Reset Connections                   = 54
  Current Connections                 = 0
  Segments Received                   = 810
  Segments Sent                       = 819
  Segments Retransmitted              = 15

UDP Statistics for IPv4

  Datagrams Received    = 46826
  No Ports              = 724
  Receive Errors        = 7256
  Datagrams Sent        = 23108

UDP Statistics for IPv6

  Datagrams Received    = 5196
  No Ports              = 2244
  Receive Errors        = 16
  Datagrams Sent        = 9302
===========================================================================
Interface List
 11...d8 d3 85 7f e7 15 ......Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.13     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.13    276
     192.168.1.13  255.255.255.255         On-link      192.168.1.13    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.13    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.13    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.13    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 13     58 2001::/32                On-link
 13    306 2001:0:5cf2:8c15:3ca7:33c:3f57:fef2/128
                                    On-link
 11    276 fe80::/64                On-link
 13    306 fe80::/64                On-link
 13    306 fe80::3ca7:33c:3f57:fef2/128
                                    On-link
 11    276 fe80::fc91:dc75:638f:6a5a/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
 


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#4
RKinner

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Ethernet looks good so it's probably not a duplex error but let's make sure.  Control Panel, (View by: Large icons) Network & Sharing Center, Change Adapter Settings.  Local Area Connection (double click).  Configure.  Advanced.  Under Property, slide down until you see Speed & Duplex and select the entry.  In the Value box it should say Auto Negotiate.  If not change it.  OK.

 

If that's not the problem you might look on the PC maker's website and see if they have a newer driver for the network card but I'm starting to worry that this might be something other than networking.

 

Let's see what speed you are getting:

 

Go to http://www.speedtest.net/and click on Begin Test

When the Test finishes click on Share This Result and then select Forum then Copy then move to a reply and Ctrl + v

 

Let's see what is running on your PC and how busy the CPU is.

 

Get Process Explorer

http://live.sysinter...com/procexp.exe
Save it to your desktop then run it (Vista or Win7 - right click and Run As Administrator).  

View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures


Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  

Close all other programs then Wait a full minute then:

File, Save As, Save.  Open the file Procexp.txt on your desktop and copy and paste the text to a reply.


Make a second log, this time start up Process Explorer, start your video and about one minute in save the log.

 

Let's check the temps and your hard drive and some other stuff:

 

 

Get the free version of Speccy:

http://www.filehippo.com/download_speccy (Look in the upper right for the Download
Latest Version button  - Do NOT press the large Start Download button on the upper left!)  Download, Save and Install it.  

Close all browsers and open progrms before running Speccy.  Run Speccy.  When it finishes (the little icon in the bottom left will stop moving), File, Save as Text File,  (to your desktop) note the name it gives. OK.  Open the file in notepad and delete the line that gives the serial number of your Operating System.  (It will be near the top about 10 lines down.)  Save the file and close notepad  Attach the file to your next post as it is usually too large for the forum (Click on More Reply Options then Choose file, select the file, Open, Attach this File) Uninstall Speccy.
 


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#5
Buccaneer

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My internet speed sucks.

I am in a very rural area of Virginia, and have the fastest service that I can get through Verizon. 

But it still sucks !

 

4584523278.png


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#6
Buccaneer

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Process    CPU    Private Bytes    Working Set    PID    Description    Company Name    Verified Signer
System Idle Process    97.91    0 K    24 K    0            
procexp64.exe    1.39    42,376 K    57,836 K    3708    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
Interrupts    0.24    0 K    0 K    n/a    Hardware Interrupts and DPCs        
System    0.11    208 K    2,904 K    4            
csrss.exe    0.09    3,212 K    7,848 K    496            
dwm.exe    0.06    40,624 K    29,164 K    4068    Desktop Window Manager    Microsoft Corporation    (Verified) Microsoft Windows
Evernote.exe    0.06    55,500 K    80,484 K    4020    Evernote    Evernote Corp., 305 Walnut Street, Redwood City, CA 94063    (Verified) EVERNOTE CORPORATION
MsMpEng.exe    0.02    138,292 K    101,504 K    884    Antimalware Service Executable    Microsoft Corporation    (Verified) Microsoft Corporation
Hotsync.exe    0.02    5,408 K    4,464 K    3204    HotSync® Manager Application    PalmSource, Inc    (No signature was present in the subject) PalmSource, Inc
hasplms.exe    0.02    22,000 K    16,212 K    1936    Sentinel LDK License Manager Service    SafeNet Inc.    (Verified) SafeNet
explorer.exe    0.02    71,352 K    105,112 K    3360    Windows Explorer    Microsoft Corporation    (Verified) Microsoft Windows
wmpnetwk.exe    0.01    18,772 K    13,228 K    3572    Windows Media Player Network Sharing Service    Microsoft Corporation    (Verified) Microsoft Windows
msseces.exe    0.01    6,524 K    8,372 K    2988    Microsoft Security Client User Interface    Microsoft Corporation    (Verified) Microsoft Corporation
svchost.exe    0.01    4,176 K    6,272 K    932    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
QBCFMonitorService.exe    0.01    14,004 K    5,028 K    2116    QuickBooks Company File Monitoring Service    Intuit    (No signature was present in the subject) Intuit
offSyncService.exe    < 0.01    1,524 K    708 K    1204    Online Storage File Backup    Starfield Technologies    (Verified) Starfield Technologies
AppleMobileDeviceService.exe    < 0.01    4,004 K    2,724 K    1784    MobileDeviceService    Apple Inc.    (Verified) Apple Inc.
EEventManager.exe    < 0.01    3,628 K    3,496 K    3760    EEventManager Application    SEIKO EPSON CORPORATION    (Verified) SEIKO EPSON Corporation
iPodService.exe    < 0.01    3,084 K    2,572 K    2008    iPodService Module (64-bit)    Apple Inc.    (Verified) Apple Inc.
svchost.exe    < 0.01    36,464 K    50,340 K    412    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
taskhost.exe    < 0.01    14,488 K    12,040 K    3776    Host Process for Windows Tasks    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    < 0.01    6,160 K    8,000 K    796    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
EvernoteClipper.exe    < 0.01    1,996 K    1,248 K    404    Evernote Clipper    Evernote Corp., 305 Walnut Street, Redwood City, CA 94063    (Verified) EVERNOTE CORPORATION
lsass.exe    < 0.01    7,428 K    13,068 K    608    Local Security Authority Process    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    < 0.01    16,652 K    13,668 K    1236    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
officeclicktorun.exe    < 0.01    14,536 K    11,672 K    1856    Microsoft Office Click-to-Run    Microsoft Corporation    (Verified) Microsoft Corporation
svchost.exe    < 0.01    13,400 K    24,192 K    372    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    < 0.01    7,688 K    18,752 K    3100    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
SearchIndexer.exe    < 0.01    73,196 K    48,732 K    2836    Microsoft Windows Search Indexer    Microsoft Corporation    (Verified) Microsoft Windows
csrss.exe    < 0.01    3,488 K    5,028 K    440            
FUFAXRCV.exe    < 0.01    6,020 K    4,100 K    3324    Fax Reception    SEIKO EPSON CORPORATION    (Verified) SEIKO EPSON Corporation
iTunesHelper.exe    < 0.01    4,992 K    3,172 K    1672    iTunesHelper    Apple Inc.    (Verified) Apple Inc.
WUDFHost.exe        2,576 K    1,384 K    2896            
workspaceupdate.exe        2,304 K    4,492 K    3772    Workspace Updater    Starfield Technologies    (Verified) Starfield Technologies
WmiPrvSE.exe        2,792 K    6,568 K    1272            
WLIDSVCM.EXE        1,492 K    344 K    3032            
WLIDSVC.EXE        4,952 K    3,216 K    2312            
winlogon.exe        3,152 K    2,256 K    552            
wininit.exe        1,712 K    432 K    504            
TrustedInstaller.exe        39,436 K    18,540 K    1080    Windows Modules Installer    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        5,628 K    6,352 K    716    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        205,016 K    206,460 K    128    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        13,316 K    13,640 K    1564    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        21,160 K    16,452 K    1000    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        3,312 K    7,708 K    3424    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
spoolsv.exe        12,276 K    13,024 K    1524    Spooler SubSystem App    Microsoft Corporation    (Verified) Microsoft Windows
smss.exe        672 K    240 K    360            
services.exe        5,984 K    8,176 K    600            
QBIDPService.exe        12,192 K    1,592 K    2188    QBIDPService    Intuit Inc.    (No signature was present in the subject) Intuit Inc.
PsiService_2.exe        1,560 K    428 K    2076    PsiService PsiService    arvato digital services llc    (Verified) Arvato Digital Services Canada Inc
PsiService_2.exe        1,096 K    400 K    1700    PsiService PsiService    Protexis Inc.    (Verified) Protexis Inc.
procexp.exe        2,320 K    7,424 K    4668    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
NisSrv.exe        17,400 K    12,124 K    2644    Microsoft Network Realtime Inspection Service    Microsoft Corporation    (Verified) Microsoft Corporation
mDNSResponder.exe        2,548 K    2,992 K    1832    Bonjour Service    Apple Inc.    (Verified) Apple Inc.
lsm.exe        2,744 K    1,852 K    616            
GoogleCrashHandler64.exe        1,744 K    528 K    3872            
GoogleCrashHandler.exe        1,640 K    528 K    2456            
EvernoteTray.exe        1,440 K    5,504 K    2932    Evernote Tray Application    Evernote Corp., 305 Walnut Street, Redwood City, CA 94063    (Verified) EVERNOTE CORPORATION
escsvc64.exe        1,536 K    432 K    2000    Epson Scanner Service (64bit)    Seiko Epson Corporation    (Verified) SEIKO EPSON Corporation
EPCP.exe        6,912 K    7,828 K    1924    Epson Customer Participation    SEIKO EPSON CORPORATION    (Verified) SEIKO EPSON CORPORATION
dllhost.exe        4,476 K    9,660 K    5284    COM Surrogate    Microsoft Corporation    (Verified) Microsoft Windows
audiodg.exe        18,480 K    17,712 K    4144            
atiesrxx.exe        1,796 K    520 K    960    AMD External Events Service Module    AMD    (Verified) Microsoft Windows Hardware Compatibility Publisher
atieclxx.exe        2,528 K    2,392 K    3120            
armsvc.exe        1,220 K    288 K    1688    Adobe Acrobat Update Service    Adobe Systems Incorporated    (Verified) Adobe Systems
 


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#7
Buccaneer

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I appreciate all your help !

I have to make some deliveries [I sell tshirts] and will be back to complete the rest of the tasks you asked for later today.


Edited by Buccaneer, 15 August 2015 - 09:04 AM.

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#8
Buccaneer

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Process    CPU    Private Bytes    Working Set    PID    Description    Company Name    Verified Signer
System Idle Process    97.78    0 K    24 K    0            
procexp64.exe    1.39    42,080 K    57,732 K    3708    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
Interrupts    0.21    0 K    0 K    n/a    Hardware Interrupts and DPCs        
svchost.exe    0.15    221,680 K    226,764 K    128    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
System    0.08    208 K    2,908 K    4            
csrss.exe    0.08    3,224 K    7,820 K    496            
dwm.exe    0.06    40,636 K    29,284 K    4068    Desktop Window Manager    Microsoft Corporation    (Verified) Microsoft Windows
Evernote.exe    0.06    55,448 K    80,460 K    4020    Evernote    Evernote Corp., 305 Walnut Street, Redwood City, CA 94063    (Verified) EVERNOTE CORPORATION
firefox.exe    0.06    262,716 K    266,660 K    4556    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
Hotsync.exe    0.03    5,408 K    4,464 K    3204    HotSync® Manager Application    PalmSource, Inc    (No signature was present in the subject) PalmSource, Inc
MsMpEng.exe    0.02    138,484 K    96,460 K    884    Antimalware Service Executable    Microsoft Corporation    (Verified) Microsoft Corporation
explorer.exe    0.02    70,372 K    103,524 K    3360    Windows Explorer    Microsoft Corporation    (Verified) Microsoft Windows
hasplms.exe    0.02    22,000 K    16,212 K    1936    Sentinel LDK License Manager Service    SafeNet Inc.    (Verified) SafeNet
msseces.exe    0.01    6,524 K    8,372 K    2988    Microsoft Security Client User Interface    Microsoft Corporation    (Verified) Microsoft Corporation
wmpnetwk.exe    0.01    18,760 K    13,424 K    3572    Windows Media Player Network Sharing Service    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.01    4,176 K    6,272 K    932    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
offSyncService.exe    < 0.01    1,524 K    708 K    1204    Online Storage File Backup    Starfield Technologies    (Verified) Starfield Technologies
iPodService.exe    < 0.01    3,084 K    2,572 K    2008    iPodService Module (64-bit)    Apple Inc.    (Verified) Apple Inc.
AppleMobileDeviceService.exe    < 0.01    4,004 K    2,724 K    1784    MobileDeviceService    Apple Inc.    (Verified) Apple Inc.
EEventManager.exe    < 0.01    3,628 K    3,496 K    3760    EEventManager Application    SEIKO EPSON CORPORATION    (Verified) SEIKO EPSON Corporation
taskhost.exe    < 0.01    14,540 K    12,096 K    3776    Host Process for Windows Tasks    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    < 0.01    17,016 K    13,776 K    1236    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    < 0.01    13,400 K    24,208 K    372    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
officeclicktorun.exe    < 0.01    14,536 K    11,672 K    1856    Microsoft Office Click-to-Run    Microsoft Corporation    (Verified) Microsoft Corporation
svchost.exe    < 0.01    33,576 K    48,240 K    412    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    < 0.01    7,636 K    18,736 K    3100    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
EvernoteClipper.exe    < 0.01    1,996 K    1,248 K    404    Evernote Clipper    Evernote Corp., 305 Walnut Street, Redwood City, CA 94063    (Verified) EVERNOTE CORPORATION
QBCFMonitorService.exe    < 0.01    14,004 K    5,032 K    2116    QuickBooks Company File Monitoring Service    Intuit    (No signature was present in the subject) Intuit
FUFAXRCV.exe    < 0.01    6,020 K    4,100 K    3324    Fax Reception    SEIKO EPSON CORPORATION    (Verified) SEIKO EPSON Corporation
csrss.exe    < 0.01    3,488 K    5,028 K    440            
iTunesHelper.exe    < 0.01    4,992 K    3,172 K    1672    iTunesHelper    Apple Inc.    (Verified) Apple Inc.
WUDFHost.exe        2,576 K    1,384 K    2896            
workspaceupdate.exe        2,304 K    4,504 K    3772    Workspace Updater    Starfield Technologies    (Verified) Starfield Technologies
WLIDSVCM.EXE        1,492 K    344 K    3032            
WLIDSVC.EXE        5,008 K    3,256 K    2312            
winlogon.exe        3,152 K    2,256 K    552            
wininit.exe        1,712 K    432 K    504            
TrustedInstaller.exe        39,436 K    18,540 K    1080    Windows Modules Installer    Microsoft Corporation    (Verified) Microsoft Windows
taskeng.exe        2,048 K    5,380 K    4344            
svchost.exe        5,604 K    6,348 K    716    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        13,316 K    13,704 K    1564    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        21,768 K    17,056 K    1000    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        6,100 K    7,948 K    796    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        3,312 K    7,708 K    3424    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
spoolsv.exe        12,328 K    13,040 K    1524    Spooler SubSystem App    Microsoft Corporation    (Verified) Microsoft Windows
smss.exe        672 K    240 K    360            
services.exe        5,928 K    8,152 K    600            
SearchIndexer.exe        72,452 K    47,580 K    2836    Microsoft Windows Search Indexer    Microsoft Corporation    (Verified) Microsoft Windows
QBIDPService.exe        12,192 K    1,592 K    2188    QBIDPService    Intuit Inc.    (No signature was present in the subject) Intuit Inc.
PsiService_2.exe        1,560 K    428 K    2076    PsiService PsiService    arvato digital services llc    (Verified) Arvato Digital Services Canada Inc
PsiService_2.exe        1,096 K    400 K    1700    PsiService PsiService    Protexis Inc.    (Verified) Protexis Inc.
procexp.exe        2,320 K    7,400 K    4668    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
NisSrv.exe        17,424 K    7,888 K    2644    Microsoft Network Realtime Inspection Service    Microsoft Corporation    (Verified) Microsoft Corporation
mDNSResponder.exe        2,544 K    2,988 K    1832    Bonjour Service    Apple Inc.    (Verified) Apple Inc.
lsm.exe        2,744 K    1,848 K    616            
lsass.exe        7,480 K    13,144 K    608    Local Security Authority Process    Microsoft Corporation    (Verified) Microsoft Windows
GoogleCrashHandler64.exe        1,744 K    528 K    3872            
GoogleCrashHandler.exe        1,636 K    936 K    2456            
EvernoteTray.exe        1,440 K    5,504 K    2932    Evernote Tray Application    Evernote Corp., 305 Walnut Street, Redwood City, CA 94063    (Verified) EVERNOTE CORPORATION
escsvc64.exe        1,536 K    432 K    2000    Epson Scanner Service (64bit)    Seiko Epson Corporation    (Verified) SEIKO EPSON Corporation
EPCP.exe        7,140 K    7,908 K    1924    Epson Customer Participation    SEIKO EPSON CORPORATION    (Verified) SEIKO EPSON CORPORATION
audiodg.exe        18,140 K    17,592 K    4648            
atiesrxx.exe        1,796 K    520 K    960    AMD External Events Service Module    AMD    (Verified) Microsoft Windows Hardware Compatibility Publisher
atieclxx.exe        2,528 K    2,392 K    3120            
armsvc.exe        1,220 K    288 K    1688    Adobe Acrobat Update Service    Adobe Systems Incorporated    (Verified) Adobe Systems
 


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#9
Buccaneer

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Speccy File

Attached Files


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#10
RKinner

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I'm not seeing any problems.  Your temps are excellent.  Your resolution appears to be pretty good.  Your RAID configuration doesn't support SMART so I can't see how the HDs are working but normally that's not a problem with RAID.  Your Process Explorer log looks really good in both cases.  No sign of an infection.  Are you sure that the difference is not just in screen size?  You won't notice a lot of stuff with smaller screens.  Normally a network problem would cause the video to stop and wait for the buffer to refill rather than show errors.  If you pause the video at the beginning that should let the buffer fill.  What video are you having problems with?  Is it one you can give me a link to?  You haven't tried to connect the desktop via wireless have you?  Pixelation is often caused by overly aggressive compression algorithms so it might be normal.  I suppose if you had a bad codec it might cause the problem.  What program are you using to watch the video? 


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#11
Buccaneer

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RKinner ...

 

I apoligize for not being able to get back with you sooner; like I mentioned, I sell tshirts and polos, and summer weekend are just crazy busy.

Thanks so much for your time and help !

Your knowledge and expertise is much greater than the techs at my local PC shop down in Roanoke.

 

I did in fact try to connect the desktop to wireless and now have 2 "Wireless Connections" - numbered 1 and 2 - that I cant, for some reason, delete.

 

The issue is not buffering.

I sometimes experience buffering, that even after the buffering stops and the video is playing smoothly, its still pixelated.

 

I am not sure what program I am using to play the videos - how does one check ?

I have iTune installed and have a huge [750+ GB] library of videos, so I assume its using iTunes to play all video ?


Edited by Buccaneer, 17 August 2015 - 08:10 AM.

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#12
RKinner

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So when you used wireless you did not get the pixelated video?  If that's the case then I would get the latest driver for the wired LAN adapter

Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet from your PC maker. 

 

If you get it on both, see if they have a new Video/Graphics driver.  Looks like you have DELL P2312H.

 

 

 

 

If you right click on Computer and select Manage then Device Manager and look in the right pane under Network Adapters you should see your wireless adapters.  (If not View, Show Hidden devices).  Right click on the adapter you want to get rid of and uninstall.  Reboot.

 

To test your network connection do:

 

copy the next line:

ping -n 100 -l 1450 8.8.8.8

Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue.  Right click and Paste or Edit then Paste and the copied line should appear.
Hit Enter

 

It should look like this:


 

Pinging 8.8.8.8 with 1450 bytes of data:
Reply from 8.8.8.8: bytes=1450 time=45ms TTL=55
Reply from 8.8.8.8: bytes=1450 time=45ms TTL=55
Reply from 8.8.8.8: bytes=1450 time=43ms TTL=55
Reply from 8.8.8.8: bytes=1450 time=45ms TTL=55
Reply from 8.8.8.8: bytes=1450 time=48ms TTL=55
Reply from 8.8.8.8: bytes=1450 time=47ms TTL=55
Reply from 8.8.8.8: bytes=1450 time=42ms TTL=55
Reply from 8.8.8.8: bytes=1450 time=44ms TTL=55
Reply from 8.8.8.8: bytes=1450 time=42ms TTL=55
Request timed out.

 

 

 

It should do 100 pings then tell you how many worked and how many didn't.  What does it say?


 

Ping statistics for 8.8.8.8:
    Packets: Sent = 100, Received = 99, Lost = 1 (1% loss),
Approximate round trip times in milli-seconds:
    Minimum = 41ms, Maximum = 51ms, Average = 44ms

 

 

 

 

It's probably Apple's QuickTime that you are using to play stored videos but you can check. It might be Windows Media Player which is a piece of junk.  Right click on your clock and select Start Task Manager.  Click on the Applications tab.  Close all other programs and then startup a video.  It should tell you what program is running.

 

I prefer the free VLC for my videos.  http://www.videolan.org/vlc/index.html

 

It seldom tells me it can't play something because it doesn't have a codec.

 

What program are you using to download the videos?  Watch them on line?

 

I'm going on vacation tomorrow (Colorado mountains- trying to get out of the heat) for two weeks.  Will have limited Internet connections and probably little time so expect delays.


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#13
Buccaneer

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Packets sent = 100

Packets received = 100

Lost = 0

Average Round trip = 60 ms

 

The videos I watch that are always pixelated are online vids.

Again, its weird because my desktop - which has the wired ethernet connection - is the only place where they are pixelated.

If I watch the same video on a laptop [ThinkPad T410 / i5 processor / 4 gb ram] or iPad it plays great.

My desktop is connected to a nice 24" Dell monitor so I'd prefer to use it vs the laptop.

 

CO sounds pretty nice at this time of year !

I appreciate all your help, and hope you enjoy your vacay.

After you get back I'd love to talk with you about my wifi connection, router, etc etc.


Edited by Buccaneer, 17 August 2015 - 09:20 AM.

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#14
RKinner

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Your Internet is more reliable than mine and I don't see a lot of pixel errors.  Your desktop has the biggest screen so it will be easiest to see pixel errors.  Trying shrinking the viewing area down to what you have on your wireless devices and see if it still looks bad.  A lot of video you see on line has been compressed to make it faster to download.  The compression algorthm often causes pixelation errors on a big screen that aren't apparent on a smaller screen.

 

There is a neat little program from Nirsoft videocacheview that allows you copy most videos you watch online.  I know it works with Firefox.  http://www.nirsoft.n...cache_view.html

 

You start it up then start your video.  Once the video starts, you go to videocacheview and click on View then on Refresh.  As soon as you get the first entry you can hit Stop.  You should see the first entry's bytes increasing.  When the bytes stop increasing you have the full video in the buffer so you can right click on it and Copy selected File to.

 

You can save a video that looks bad and play it in several players and see if one does a better job.


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