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windows update KB3019215


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#1
mashhood

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hi, i cant get update on my windows 7 32 bit. i also cannot get the internet explorer 11 update. they both fail. what can i do?

 


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#2
Ztruker

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What error are you getting? Look at update history and see if it has any additional info.


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#3
mashhood

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It was code 9C57


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#4
mashhood

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that was for the ie update.

security update failed because of error 800B0100


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#5
Dashing star

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Run system update readiness tool If your computer is having problems installing an update or a service pack, download and install this tool, which runs automatically. Then, try installing the update or service pack again.

 

Also read here about updating IE


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#6
mashhood

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ok i will try thanks


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#7
Dashing star

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You are welcome.  :)

 

Let us know the outcome.  ;)


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#8
mashhood

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im running the installation but there is no green in the bar :/

its been running for more than 20 minutes


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#9
mashhood

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it says

installation... done!

Installing Hotfix for windows (KB947821) (update 1 of 1)...


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#10
mashhood

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what can i do? i have cancelled the installation


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#11
Ztruker

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Let it install, it's the SURT. It downloads, installs and runs once.


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#12
amwlzy

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What is your windows 7 edition?  legal copy?


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#13
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Don't cancel it . Let it run and know what happen!


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#14
mashhood

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i think its genuine

i can install updates and stuff


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#15
Ztruker

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Run SURT, once that finishes run sfc /scannow from a Elevated Command Prompt.


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