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Task bar unresponsive


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#1
shampton2

shampton2

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I recently rolled back my computer to Windows 8.1 after uninstalling Windows 10. In addition to having my browser hijacked (I received help for this in another forum), my task bar becomes unresponsive now whenever my computer wakes up. I was working on this for about 2 hours today with a MS technician over the phone, and we did manage to get my desktop to respond (which was also a problem after Windows 10), but my task bar issue continues.

 

After he ran some diagnostics and repair tools on my laptop, we put it to sleep and then woke it up. We watched the services loading, and it worked until one service started, but I didn't see which one it was, and he didn't seem to have that expertise. Can anyone here help me identify the culprit and remove it? If I log out and then log back in, it works. It's just upon waking it from its sleep state that the problem occurs.

 

Thanks,

Summarah


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#2
phillpower2

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Hello shampton2,

 

Is this the same computer as in the thread here


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