[lilliajim]

I have a imple virus on my computer called frezze the app its a simple chrome extion the adds pop up even with ad block i uninstalled it from chrome and my program files and its till there its even updating it self it changed the colour of the border and no links to websits. its so annoyong and its slowing down alod i cant find he files anywhre in the uninstall list so i must have got rid of it just not completely help please 

 

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Hi there first I will need a look at the system

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
• Select additions at the bottom
• Press Scan button.
  
• It will produce a log called FRST.txt in the same directory the tool is run from.
• Please attach both logs generated.

[Essexboy]

Hi there first I will need a look at the system

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
• Select additions at the bottom
• Press Scan button.
  
• It will produce a log called FRST.txt in the same directory the tool is run from.
• Please attach both logs generated.

[lilliajim]

 Thanks they the files there. 

Attached Files

•  Addition.txt   42.47KB   254 downloads
•  FRST.txt   35.82KB   217 downloads

[Essexboy]

We may need to reset Chrome .. But, lets try this first

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

CreateRestorePoint:
HKLM\...\Run: [] => [X]
HKLM-x32\...\Run: [Denzi] => C:\Program Files (x86)\Denzi\Launcher.bat --wait
Startup: C:\Users\Shane\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dragon Professional 13 Keygen.lnk [2015-03-21]
ShortcutTarget: Dragon Professional 13 Keygen.lnk -> C:\ProgramData\{ebf8c84c-1536-a473-ebf8-8c84c1532130}\Dragon Professional 13 Keygen.exe (No File)
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
2015-03-21 21:53 - 2015-03-21 21:53 - 0001064 _____ () C:\ProgramData\kldaeibkebmnbigjjddgbbljifklchlp - Shortcut.lnk
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: Reg Delete "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F
Reg: Reg Add "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F
RemoveProxy:
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state ON
CMD: ipconfig /flushdns
CMD: netsh winsock reset catalog
CMD: netsh int ip reset c:\resetlog.txt
CMD: ipconfig /release
CMD: ipconfig /renew
CMD: netsh int ipv4 reset
CMD: netsh int ipv6 reset
EmptyTemp:
CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• Click on Scan.
• After the scan is complete click on "Clean"
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[CX].txt as well.

[Essexboy]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.