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Microsoft Security Essentials reports- Trogan:Win32/Dynamer!ac [So

Trogan:Win32/Dynamer!ac

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#31
kriskringleali

kriskringleali

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These steps did not work on my computer:

 

  • Click on the Start Orb
  • Select Control Panel > System
  • In the left column, select System Protection
  • At the bottom right of the System Properties window, click the button labelled Create...
  • Enter a description for the Restore Point.
  • Click the Create button

I had to do it like this:

Typed in 'create restore point' in the start orb.

A box popped up called system properties which is under the system protection tab.

The create button was at the bottom of this pop up box.

 

Although my computer is not running at its best, it is faster now, Thanks to you!

 

I never download anything big nor do I have any fancy programs, yet random slowness persists.

 

My computer is almost 4 years old

HP model 2000 Notebook

Windows 7 Home premium 

64 bit, Service Pack 1

Processor: AMD E-450 APU with Radeon HD Graphics,1650 Mhz, 2 cores, 2 logical processors

 

Thanks Again


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#32
DanoNH

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OK, thanks for the complement.  :D

 

It's possible that slowness can come from the system running hot.  If yours is running hot, you might consider cleaning internal dust and debris from the cooling fan(s) and heat sinks. 

 

This of course isn't malware-related, but in my experience, I have found that the thermal paste that bridges the CPU surface to it's heat sink can "dry out" over time, especially with heavy loads (heat), and lose some of it's thermal conductivity.  I've had good success with cleaning/replacing that thermal paste, but it's not a project for those who aren't comfortable with taking their computer apart.

 

If you think this could benefit you, and you'd like help from our fine Techs here (or just some guidance on how to do it), head over to our Hardware, Components and Peripherals forum and open a new topic there.  :)

 

---------------------------------

 

At this point, everything looks good in your logs here, so I'm happy to tell you:

Congratulations, your log is clean! :thumbsup:

Let's cover some additional steps to clean up your computer and help you avoid getting infected...

Tools Cleanup and Housekeeping
The first thing we need to do is to remove all the tools that we have used. This is so that should you ever be re-infected, you will download updated versions. It will also remove the quarantined Malware from your computer.

Tool Removal
We need to remove the tools we've used during cleaning your machine

  • Download DelFix from here
  • Ensure Remove disinfection tools is ticked
  • Also check these options:
    • Activate UAC
    • Create registry backup
    • Purge system restore
    • Reset System Settings
    delfix_zpsjnkukbim.png
  • Click Run
  • The program will run for a few moments and then notepad will open with a log.

Please paste the log in your next reply, and delete any remaining tools we downloaded, registry files, and logs that you have left over on your Desktop, or in your Downloads folder (if that's where you saved them).  If you need any of these tools for later, you will get fresh copies, and this will prevent you from accidentally running a tool on your system which could damage it.

Now let's take a few preventative measures to reduce the risk of further infections. :cool:

Automatic Updates for Windows 7
Another essential is to keep your computer updated with the latest operating system patches and security fixes. Windows Updates are constantly being revised to combat the newest hacks and threats, Microsoft releases security updates that help keep your computer from becoming vulnerable. It is best if you have these set to download automatically.

Turn ON Automatic Updates in Windows 7

Web Browser security
Most malware is exploiting Internet Explorer's vulnerabilities, with Firefox you will likely be more secure.


Note: If you are going to use Firefox, I would suggest the use of these add-ons:

  • NoScript - for blocking ads and other potential website attacks.
  • AdBlock Plus - block annoying ads that cost you expensive bandwith, with the added benefit of faster page loading.
  • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling.

Other Program updates
If you use any Adobe software make sure to keep them updated.  Best of all, they are FREE.
Note: Make sure to uncheck the check box labelled "Yes, install McAfee Security Scan Plus - optional", or any other optional "features".


Anti Virus Programs
On to personal Anti Virus programs. One AV is a must have, but never more than one, as this can and will cause conflicts, system slow-downs, and false readings.

If you wish to keep using your current program, Microsoft Security Essentials, always make sure it is up to date and enabled.

These FREE ones are as good as any paid subscription AV, as long as you allow them to update themselves:


Anti Spyware Programs
You already have an excellent preventative program that will help to keep the nasties away - Malwarebytes Anti-Malware.  I would advise running this at least once a month.  If you need to download it again, you can get it from here:

Malwarebytes Anti-Malware

File/System Cleaners
Finally, it is a good idea to clear out all your temp files every now and again. This will help keep your computer running optimally. It can detect registry errors, missing shortcuts, invalid files, etc. It also can assist in getting rid of files that may contain malicious code that could re-infect your computer.


CryptoLocker Warning
CryptoLocker is a particularly nasty infection which is becoming more prevalent...
 
Go here for information about CryptoLocker Ransomware. Learning about what is out there may help you prevent infection. The best protection against this infection is to backup your files often. If you're using an external drive, keep it unplugged from the computer when you're not backing up files or using it. This will prevent the infection from getting to your backed up files if you ever have the frustrating experience of contracting it.
 
It is suggested to download and install CryptoPrevent, which is free for home use. It will help prevent CryptoLocker and other similar infections.

Further Reading
Here are some articles that are must reads and should be read by everybody in your household that uses the Internet:


To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this excellent article, originally written by Tony Klein, and updated by SpySentinel.

I will keep this log open for the next couple of days, so if you have any further problems, you can post another reply here.

OK, happy computing, and stay safe! :cool:

Please reply again to this thread to acknowledge you have read my last post.  If you have no further questions, this thread will be closed to prevent others from posting here.

Thanks!

 


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#33
kriskringleali

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Why is Internet Explorer more susceptible to malware than Firefox? Interesting that you mentioned Firefox has the No Script/Ad Block Plus functions. I play chess on the internet and

long running scripts always freeze up the game- I assume it's because of the websites ads and chat feature. By switching to Firefox, do you think it will alleviate this problem?

If I go with Firefox, should I uninstall Internet Explorer?

 

# DelFix v1.011 - Logfile created 14/09/2015 at 13:12:41
# Updated 18/08/2015 by Xplode
# Username : mike - MIKE-HP
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

~ Activating UAC ... OK

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Users\mike\Desktop\FRST-OlderVersion
Deleted : C:\TDSSKiller.3.1.0.5_05.08.2015_02.45.42_log.txt
Deleted : C:\Users\mike\Desktop\Addition.txt
Deleted : C:\Users\mike\Desktop\AdwCleaner.exe
Deleted : C:\Users\mike\Desktop\AdwCleaner[C1].txt
Deleted : C:\Users\mike\Desktop\AdwCleaner[S1].txt
Deleted : C:\Users\mike\Desktop\Fixlog.txt
Deleted : C:\Users\mike\Desktop\FRST.txt
Deleted : C:\Users\mike\Desktop\FRST64.exe
Deleted : C:\Users\mike\Desktop\JRT.exe
Deleted : C:\Users\mike\Desktop\JRT.txt
Deleted : HKLM\SOFTWARE\AdwCleaner

~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #428 [Windows Update | 08/28/2015 02:05:57]
Deleted : RP #429 [Windows Update | 08/31/2015 07:32:06]
Deleted : RP #430 [Windows Update | 09/01/2015 02:11:55]
Deleted : RP #431 [Windows Update | 09/04/2015 13:20:54]
Deleted : RP #433 [Restore Point Created by FRST | 09/04/2015 22:10:52]
Deleted : RP #434 [JRT Pre-Junkware Removal | 09/04/2015 22:32:34]
Deleted : RP #435 [Windows Update | 09/07/2015 13:46:54]
Deleted : RP #436 [Windows Update | 09/09/2015 00:12:56]
Deleted : RP #437 [Removed WinZip 19.5 | 09/11/2015 19:19:16]
Deleted : RP #438 [Windows Update | 09/12/2015 19:36:20]
Deleted : RP #439 [September restore point | 09/12/2015 21:01:47]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########


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#34
DanoNH

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Why is Internet Explorer more susceptible to malware than Firefox?

Good question.  That part of my closing speech was written probably a couple of years ago, when ActiveX controls were more of a threat than they are these days. It also depends on what version of IE is being used, as not everyone wants or bothers to update.  For some time, IE came as an irremovable part of the Operating System (Windows XP) and therefore was a very appealing target for malware writers.

 

 

Interesting that you mentioned Firefox has the No Script/Ad Block Plus functions. I play chess on the internet and long running scripts always freeze up the game- I assume it's because of the websites ads and chat feature. By switching to Firefox, do you think it will alleviate this problem?

I would give it a try to see.  Website traffic levels may have an impact on user experience too.

 

I use both Firefox and Chrome, and use the AdBlock and NoScript extensions too.  NoScript can be a little confusing for beginner-level users, since at first you will have to teach it some normally safe things.  There is a setting too to allow sites opened from bookmarks by default that may make it a bit easier..  The protection it gives is unparalleled in my humble opinion.  :)

 

 

If I go with Firefox, should I uninstall Internet Explorer?

There's no need to.  You can try Chrome, Safari, and others you like, and they can peacefully coexist on your system (they should).  The main thing is probably which web browser you tell Windows to make the "default" one.

 

 

Let me know if you have any further questions or issues.  :)


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#35
DanoNH

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


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