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BAD_POOL_HEADER causing random restart

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#1
Eddie1944

Eddie1944

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Dell laptop, recently upgraded from 8.1 to 10, I was getting this problem before I upgraded. The BSOD randomly appears, several times in the last few days, Windows says it is collecting information, that there is a problem with BAD_POOL_HEADER, no error code displayed, then restarts. BlueScreenView reports as follows:

 

==================================================
Dump File         : 082715-19375-01.dmp
Crash Time        : 27/08/2015 06:19:53
Bug Check String  : BAD_POOL_HEADER
Bug Check Code    : 0x00000019
Parameter 1       : 00000000`00000020
Parameter 2       : ffffe001`8a964c60
Parameter 3       : ffffe001`8a964c80
Parameter 4       : 00000000`0402002d
Caused By Driver  : tcpip.sys
Caused By Address : tcpip.sys+810c1
File Description  : TCP/IP Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 10.0.10240.16384 (th1.150709-1700)
Processor         : x64
Crash Address     : ntoskrnl.exe+14dd00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\082715-19375-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 10240
Dump File Size    : 282,864
Dump File Time    : 27/08/2015 06:22:00
==================================================

==================================================
Dump File         : 082515-22921-01.dmp
Crash Time        : 25/08/2015 10:52:53
Bug Check String  : BAD_POOL_CALLER
Bug Check Code    : 0x000000c2
Parameter 1       : 00000000`0000000b
Parameter 2       : ffffe000`a9f35038
Parameter 3       : 00000000`04146350
Parameter 4       : ffffe000`a9f351f8
Caused By Driver  : NETIO.SYS
Caused By Address : NETIO.SYS+1f5d
File Description  : Network I/O Subsystem
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 10.0.10240.16384 (th1.150709-1700)
Processor         : x64
Crash Address     : ntoskrnl.exe+14dd00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\082515-22921-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 10240
Dump File Size    : 282,864
Dump File Time    : 25/08/2015 10:54:14
==================================================

==================================================
Dump File         : 082515-21046-01.dmp
Crash Time        : 25/08/2015 05:30:45
Bug Check String  : BAD_POOL_HEADER
Bug Check Code    : 0x00000019
Parameter 1       : 00000000`00000020
Parameter 2       : ffffe000`c08eb620
Parameter 3       : ffffe000`c08eb640
Parameter 4       : 00000000`0402000b
Caused By Driver  : tcpip.sys
Caused By Address : tcpip.sys+810c1
File Description  : TCP/IP Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 10.0.10240.16384 (th1.150709-1700)
Processor         : x64
Crash Address     : ntoskrnl.exe+14dd00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\082515-21046-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 10240
Dump File Size    : 282,864
Dump File Time    : 25/08/2015 05:31:58
==================================================

==================================================
Dump File         : 082415-22343-01.dmp
Crash Time        : 24/08/2015 20:58:55
Bug Check String  : BAD_POOL_HEADER
Bug Check Code    : 0x00000019
Parameter 1       : 00000000`00000020
Parameter 2       : ffffe000`e0d0cde0
Parameter 3       : ffffe000`e0d0ce00
Parameter 4       : 00000000`04020089
Caused By Driver  : tcpip.sys
Caused By Address : tcpip.sys+810c1
File Description  : TCP/IP Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 10.0.10240.16384 (th1.150709-1700)
Processor         : x64
Crash Address     : ntoskrnl.exe+14dd00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\WINDOWS\Minidump\082415-22343-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 10240
Dump File Size    : 282,864
Dump File Time    : 24/08/2015 21:01:05
==================================================

 

sfc /scannow didn't find any problems. As TCP/IP is mentioned in the error report it seems to be internet related and it seems to happen when I am using Internet Explorer 11.  I have updated the network adapter driver, a Dell Wireless 1705 802.11b/g/n, but the problem persists

 

I would be grateful for any advice on how to fix this BAD_POOL_HEADER problem.


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