Hi. My computer will not allow me to download any new programs or updates to Windows. I used to receive a message stating there is a conflict between tcp/ip protocol, but lately it just says unable to complete download, shuts the install progress down, or does nothing.
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:10-09-2015 01
Ran by Susan (administrator) on SUSAN-PCLT (11-09-2015 12:11:31)
Running from C:\Users\Susan\Desktop
Loaded Profiles: UpdatusUser & Susan & CK (Available Profiles: UpdatusUser & Susan & CK)
Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 9 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(Broadcom Corporation.) C:\Program Files\Lenovo\Bluetooth Software\btwdins.exe
(Coupons.com Inc.) C:\Program Files (x86)\Coupons\CouponPrinterService.exe
(Conexant Systems Inc.) C:\Windows\System32\CxAudMsg64.exe
(Lenovo (Beijing) Limited) C:\Program Files\Lenovo\Instant Reset\DamageGuardSvc.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe
(Conexant Systems, Inc.) C:\Program Files\CONEXANT\cAudioFilterAgent\CAudioFilterAgent64.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrl.exe
(Lenovo (Beijing) Limited) C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe
(Lenovo(beijing) Limited) C:\Program Files (x86)\Lenovo\Energy Management\utility.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Microsoft Corporation) C:\Windows\WindowsMobile\wmdc.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe
(Broadcom Corporation.) C:\Program Files\Lenovo\Bluetooth Software\BTTray.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
(Dolby Laboratories Inc.) C:\Program Files (x86)\Dolby Advanced Audio v2\pcee4.exe
(Vimicro) C:\Program Files (x86)\USB Camera2\VM332_STI.EXE
(CyberLink) C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrlHelper.exe
(Lenovo) C:\Program Files (x86)\Lenovo\VeriFace\PManage.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
( ) C:\Program Files (x86)\LockKey\LockKey.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Microsoft Corporation) C:\Windows\SysWOW64\rundll32.exe
(Broadcom Corporation.) C:\Program Files\Lenovo\Bluetooth Software\BTStackServer.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPNetworkCommunicator.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
(Adobe Systems Incorporated) C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
(Adobe Systems Incorporated) C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Google Inc.) C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
(Adobe Systems Incorporated) C:\Windows\System32\Macromed\Flash\FlashUtil64_11_7_700_224_ActiveX.exe
==================== Registry (Whitelisted) ===========================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [cAudioFilterAgent] => C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe [564352 2011-12-15] (Conexant Systems, Inc.)
HKLM\...\Run: [ETDCtrl] => C:\Program Files\Elantech\ETDCtrl.exe [2809856 2012-01-16] (ELAN Microelectronics Corp.)
HKLM\...\Run: [Energy Management] => C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe [8079408 2012-07-12] (Lenovo (Beijing) Limited)
HKLM\...\Run: [EnergyUtility] => C:\Program Files (x86)\Lenovo\Energy Management\Utility.exe [6202416 2012-07-12] (Lenovo(beijing) Limited)
HKLM\...\Run: [Lenovo EE Boot Optimizer] => C:\Program Files (x86)\Lenovo\Boot Optimizer\PopWnd.exe [206176 2012-07-12] (Lenovo)
HKLM\...\Run: [Windows Mobile Device Center] => C:\Windows\WindowsMobile\wmdc.exe [660360 2007-05-31] (Microsoft Corporation)
HKLM-x32\...\Run: [IAStorIcon] => C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [284440 2011-11-29] (Intel Corporation)
HKLM-x32\...\Run: [USB3MON] => C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [291608 2012-02-27] (Intel Corporation)
HKLM-x32\...\Run: [Dolby Advanced Audio v2] => C:\Program Files (x86)\Dolby Advanced Audio v2\pcee4.exe [507744 2011-12-20] (Dolby Laboratories Inc.)
HKLM-x32\...\Run: [332BigDog] => C:\Program Files (x86)\USB Camera2\VM332_STI.EXE [548864 2011-12-09] (Vimicro)
HKLM-x32\...\Run: [Lenovo Registration] => C:\Program Files (x86)\Lenovo Registration\LenovoReg.exe [4351712 2012-01-26] (Lenovo, Inc.)
HKLM-x32\...\Run: [YouCam Mirage] => C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe [136488 2011-01-29] (CyberLink)
HKLM-x32\...\Run: [YouCam Tray] => C:\Program Files (x86)\Lenovo\YouCam\YouCam.exe [228448 2011-01-29] (CyberLink Corp.)
HKLM-x32\...\Run: [UpdateP2GShortCut] => C:\Program Files (x86)\Lenovo\Power2Go\MUITransfer\MUIStartMenu.exe [222504 2010-07-26] (CyberLink Corp.)
HKLM-x32\...\Run: [VeriFaceManager] => C:\Program Files (x86)\Lenovo\VeriFace\PManage.exe [329056 2012-07-12] (Lenovo)
HKLM-x32\...\Run: [UpdatePRCShortCut] => C:\Program Files\Lenovo\OneKey App\OneKey Recovery\MUITransfer\MUIStartMenu.exe [222504 2009-05-13] (CyberLink Corp.)
HKLM-x32\...\Run: [LockKey] => C:\Program Files (x86)\LockKey\LockKey.exe [337776 2011-08-25] ( )
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59280 2012-08-27] (Apple Inc.)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [421776 2012-09-09] (Apple Inc.)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [49208 2011-03-24] (Hewlett-Packard)
HKLM-x32\...\Run: [] => [X]
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-774334311-1544358969-1951404087-1000\...\Run: [Power2GoExpress] => NA
HKU\S-1-5-21-774334311-1544358969-1951404087-1002\...\Run: [swg] => C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2012-07-12] (Google Inc.)
HKU\S-1-5-21-774334311-1544358969-1951404087-1002\...\Run: [HP Deskjet 3050A J611 series (NET)] => C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe [2676584 2011-06-08] (Hewlett-Packard Co.)
AppInit_DLLs: C:\Windows\system32\nvinitx.dll => C:\Windows\system32\nvinitx.dll [260928 2012-05-01] (NVIDIA Corporation)
AppInit_DLLs-x32: C:\Windows\SysWOW64\nvinit.dll => C:\Windows\SysWOW64\nvinit.dll [215360 2012-05-01] (NVIDIA Corporation)
Lsa: [Notification Packages] scecli C:\Program Files\Lenovo\Bluetooth Software\BtwProximityCP.dll
ShellIconOverlayIdentifiers: [SugarSyncBackedUp] -> {0C4A258A-3F3B-4FFF-80A7-9B3BEC139472} => C:\Program Files (x86)\SugarSync\SugarSyncShellExt_x64.dll No File
ShellIconOverlayIdentifiers: [SugarSyncPending] -> {62CCD8E3-9C21-41E1-B55E-1E26DFC68511} => C:\Program Files (x86)\SugarSync\SugarSyncShellExt_x64.dll No File
ShellIconOverlayIdentifiers: [SugarSyncRoot] -> {A759AFF6-5851-457D-A540-F4ECED148351} => C:\Program Files (x86)\SugarSync\SugarSyncShellExt_x64.dll No File
ShellIconOverlayIdentifiers: [SugarSyncShared] -> {1574C9EF-7D58-488F-B358-8B78C1538F51} => C:\Program Files (x86)\SugarSync\SugarSyncShellExt_x64.dll No File
ShellIconOverlayIdentifiers: [VeriFace Enc] -> {771C7324-DA80-49D3-8017-753B0AF60951} => C:\Windows\system32\IcnOvrly.dll [2012-07-12] ()
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Bluetooth.lnk [2012-07-12]
ShortcutTarget: Bluetooth.lnk -> C:\Program Files\Lenovo\Bluetooth Software\BTTray.exe (Broadcom Corporation.)
BootExecute: autocheck autochk /r \??\C:autocheck autochk *
==================== Internet (Whitelisted) ====================
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
Winsock: -> Catalog5 - Broken internet access due to missing entry. <===== ATTENTION
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
Tcpip\..\Interfaces\{3A52EB3C-3063-4D6E-96CE-75FE57ED5B60}: [DhcpNameServer] 192.168.1.1
Tcpip\..\Interfaces\{EA8BBAB4-39B8-4B89-B2BD-F725069F1857}: [DhcpNameServer] 192.168.1.1
Internet Explorer:
==================
HKU\S-1-5-21-774334311-1544358969-1951404087-1002\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=LENN&bmod=LENN
HKU\S-1-5-21-774334311-1544358969-1951404087-1004\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=LENN&bmod=LENN
HKU\S-1-5-21-774334311-1544358969-1951404087-1004\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.msn.com/?pc=MSERT1
HKU\S-1-5-21-774334311-1544358969-1951404087-1004\Software\Microsoft\Internet Explorer\Main,First Home Page = hxxp://go.microsoft.com/fwlink/?LinkID=226786&Mkt=en-US&Src=MSRT&Tid=80033373&OHP=http%3A%2F%2Fwww.google.com%2Fig%2Fredirectdomain%3Fbrand%3DLENN%26bmod%3DLENN,http%3A%2F%2Fwww.lenovo.com&OSP=http%3A%2F%2Fwww.google.com%2Fsearch%3Fsourceid%3Die7%26q%3D%7BsearchTerms%7D%26rls%3Dcom.microsoft%3A%7Blanguage%7D%3A%7Breferrer%3Asource%3F%7D%26ie%3D%7BinputEncoding%7D%26oe%3D%7BoutputEncoding%7D%26rlz%3D1I7LENN
SearchScopes: HKLM -> DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = hxxp://www.bing.com/search?q={searchTerms}&form=MSERBM&pc=MSERT1
SearchScopes: HKLM -> {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = hxxp://www.bing.com/search?q={searchTerms}&form=MSERBM&pc=MSERT1
SearchScopes: HKLM-x32 -> DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = hxxp://www.bing.com/search?q={searchTerms}&form=MSERBM&pc=MSERT1
SearchScopes: HKLM-x32 -> {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = hxxp://www.bing.com/search?q={searchTerms}&form=MSERBM&pc=MSERT1
SearchScopes: HKU\S-1-5-21-774334311-1544358969-1951404087-1002 -> DefaultScope {95B7759C-8C7F-4BF1-B163-73684A933233} URL = hxxp://www.bing.com/search?q={searchTerms}&form=MSERBM&pc=MSERT1
SearchScopes: HKU\S-1-5-21-774334311-1544358969-1951404087-1002 -> {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = hxxp://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7LENN_enUS499US499
SearchScopes: HKU\S-1-5-21-774334311-1544358969-1951404087-1002 -> {95B7759C-8C7F-4BF1-B163-73684A933233} URL = hxxp://www.bing.com/search?q={searchTerms}&form=MSERBM&pc=MSERT1
SearchScopes: HKU\S-1-5-21-774334311-1544358969-1951404087-1004 -> DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = hxxp://www.bing.com/search?q={searchTerms}&form=MSERBM&pc=MSERT1
SearchScopes: HKU\S-1-5-21-774334311-1544358969-1951404087-1004 -> {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = hxxp://www.bing.com/search?q={searchTerms}&form=MSERBM&pc=MSERT1
BHO: weDownload Manager Pro -> {11111111-1111-1111-1111-110411361128} -> C:\Program Files (x86)\weDownload Manager Pro\weDownload Manager Pro-bho64.dll [2013-12-23] (weDownload)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21] (Microsoft Corp.)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-08-05] (Google Inc.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO-x32: weDownload Manager Pro -> {11111111-1111-1111-1111-110411361128} -> C:\Program Files (x86)\weDownload Manager Pro\weDownload Manager Pro-bho.dll [2013-12-23] (weDownload)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll [2013-01-26] (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21] (Microsoft Corp.)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-08-05] (Google Inc.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll [2013-01-26] (Oracle Corporation)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-08-05] (Google Inc.)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-08-05] (Google Inc.)
Toolbar: HKU\S-1-5-21-774334311-1544358969-1951404087-1002 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-08-05] (Google Inc.)
DPF: HKLM-x32 {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.5.9.0.cab
DPF: HKLM-x32 {D27CDB6E-AE6D-11CF-96B8-444553540000} hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
FireFox:
========
FF ProfilePath: C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\i5mk3s1t.default
FF Homepage: hxxp://www.google.com/ig/redirectdomain?brand=LENN&bmod=LENN
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2012-08-08] ()
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.0.59 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll [2012-01-05] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2012-01-05] (Intel Corporation)
FF Plugin-x32: @java.com/DTPlugin,version=10.11.2 -> C:\Windows\SysWOW64\npDeployJava1.dll [2013-01-26] (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.11.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll [2013-01-26] (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation)
FF Plugin-x32: @pandonetworks.com/PandoWebPlugin -> C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll [2014-06-05] (Pando Networks)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll [2015-06-20] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll [2015-06-20] (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2015-06-29] (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-774334311-1544358969-1951404087-1002: pandonetworks.com/PandoWebPlugin -> C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll [2014-06-05] (Pando Networks)
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\browser\plugins\npMozCouponPrinter.dll [2014-09-03] (Coupons, Inc.)
FF HKLM-x32\...\Thunderbird\Extensions: [[email protected]] - C:\Program Files\McAfee\MSK
Chrome:
=======
CHR Profile: C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (weDownload Manager Pro) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\kikjpgpbpnapbimplfcbcbakjacpgceb [2013-12-23]
CHR Extension: (AVG Secure Search) - C:\Users\Susan\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof [2012-10-30]
==================== Services (Whitelisted) ========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R2 btwdins; C:\Program Files\Lenovo\Bluetooth Software\btwdins.exe [945440 2012-02-01] (Broadcom Corporation.)
R2 CouponPrinterService; C:\Program Files (x86)\Coupons\CouponPrinterService.exe [177648 2014-09-05] (Coupons.com Inc.)
R2 DamageGuardSvc; C:\Program Files\Lenovo\Instant Reset\DamageGuardSvc.exe [572976 2012-03-26] (Lenovo (Beijing) Limited)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [161560 2012-02-28] (Intel Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)
===================== Drivers (Whitelisted) ==========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R3 bcbtums; C:\Windows\System32\drivers\bcbtums.sys [134696 2012-02-01] (Broadcom Corporation.)
U2 Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [462184 2011-08-30] (Apple Inc.)
R1 DamageGuard; C:\Windows\System32\DRIVERS\DamageGuardX64.sys [217392 2012-02-10] (Lenovo)
R1 dgFltr; C:\Windows\System32\drivers\dgFltrX64.sys [23648 2011-12-13] (Lenovo)
S3 ebdrv; C:\Windows\system32\drivers\evbda.sys [3286016 2009-06-10] (Broadcom Corporation)
R3 L1C; C:\Windows\System32\DRIVERS\L1C62x64.sys [104048 2012-03-02] (Qualcomm Atheros Co., Ltd.)
U3 BcmSqlStartupSvc; no ImagePath
U2 CLKMSVC10_3A60B698; no ImagePath
U2 CLKMSVC10_C3B3B687; no ImagePath
U2 DriverService; no ImagePath
U2 iATAgentService; no ImagePath
U2 idealife Update Service; no ImagePath
U3 IGRS; no ImagePath
U2 IviRegMgr; no ImagePath
U2 Oasis2Service; no ImagePath
U2 PCCarerService; no ImagePath
U2 ReadyComm.DirectRouter; no ImagePath
U2 RichVideo; no ImagePath
U2 RtLedService; no ImagePath
U2 SeaPort; no ImagePath
U2 SoftwareService; no ImagePath
U3 SQLWriter; no ImagePath
==================== NetSvcs (Whitelisted) ===================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
==================== One Month Created files and folders ========
(If an entry is included in the fixlist, the file/folder will be moved.)
2015-09-11 12:11 - 2015-09-11 12:12 - 00020875 _____ C:\Users\Susan\Desktop\FRST.txt
2015-09-11 12:11 - 2015-09-11 12:11 - 00000000 ____D C:\FRST
2015-09-11 12:09 - 2015-09-11 12:09 - 02190848 _____ (Farbar) C:\Users\Susan\Desktop\FRST64.exe
2015-09-11 10:40 - 2015-09-11 10:40 - 00000017 _____ C:\Users\Susan\AppData\Local\resmon.resmoncfg
2015-09-11 10:27 - 2015-09-11 10:27 - 13155552 _____ (Microsoft Corporation) C:\Users\Susan\Downloads\Silverlight_x64.exe
2015-09-11 10:08 - 2015-09-11 10:08 - 00000000 ____D C:\Users\Susan\Desktop\Pet Pics
2015-09-11 10:04 - 2015-09-11 10:06 - 00000000 ____D C:\Users\Susan\Desktop\Resume'
2015-09-11 02:11 - 2015-09-11 02:13 - 00000000 ____D C:\Users\Susan\Desktop\MC aka TD
2015-09-08 00:52 - 2015-09-08 00:52 - 00000694 _____ C:\Users\Susan\Desktop\Spider Solitaire - Shortcut.lnk
2015-08-14 10:15 - 2015-08-14 10:15 - 02077392 _____ (Microsoft Corporation) C:\Users\Susan\Desktop\IE11-Windows6.1.exe
==================== One Month Modified files and folders ========
(If an entry is included in the fixlist, the file/folder will be moved.)
2015-09-11 12:07 - 2012-09-24 01:04 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-09-11 12:01 - 2012-12-18 01:23 - 00000256 _____ C:\Windows\Tasks\HP Photo Creations Messager.job
2015-09-11 11:41 - 2012-07-12 10:11 - 00000896 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-09-11 10:47 - 2012-07-12 09:26 - 01735158 _____ C:\Windows\WindowsUpdate.log
2015-09-11 10:28 - 2013-03-14 23:14 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2015-09-11 10:28 - 2013-03-14 23:12 - 00000000 ____D C:\Program Files\Microsoft Silverlight
2015-09-11 10:28 - 2013-03-14 23:12 - 00000000 ____D C:\Program Files (x86)\Microsoft Silverlight
2015-09-11 10:10 - 2013-03-17 08:41 - 00000000 ____D C:\Users\Susan\Desktop\Megan's stuff
2015-09-11 10:09 - 2014-03-01 12:49 - 00000000 ____D C:\Users\Susan\Desktop\Recipes and food related docs
2015-09-11 10:08 - 2012-10-01 18:32 - 00000000 ____D C:\Users\Susan\Desktop\trends
2015-09-11 10:05 - 2013-08-17 14:20 - 00000000 ____D C:\Users\Susan\Desktop\quilt layout
2015-09-11 09:48 - 2013-12-23 19:17 - 00002042 _____ C:\Windows\Tasks\weDownload Manager Pro-chromeinstaller.job
2015-09-11 09:48 - 2013-12-23 19:17 - 00001410 _____ C:\Windows\Tasks\weDownload Manager Pro-updater.job
2015-09-11 09:48 - 2013-12-23 19:17 - 00001312 _____ C:\Windows\Tasks\weDownload Manager Pro-codedownloader.job
2015-09-11 09:48 - 2013-12-23 19:17 - 00001212 _____ C:\Windows\Tasks\weDownload Manager Pro-enabler.job
2015-09-11 09:48 - 2012-07-12 10:11 - 00000892 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-09-11 09:48 - 1601-01-02 00:16 - 01374295 _____ C:\Windows\system32\fastboot.set
2015-09-11 09:48 - 1601-01-02 00:16 - 00013640 _____ C:\Windows\setupact.log
2015-09-11 09:48 - 1601-01-02 00:16 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2015-09-11 02:13 - 2012-08-29 17:37 - 00000000 ____D C:\Users\Susan\Desktop\Sue's stuff
2015-09-10 23:21 - 1601-01-02 00:16 - 00779266 _____ C:\Windows\system32\PerfStringBackup.INI
2015-08-19 10:55 - 2014-06-26 12:13 - 00000000 ____D C:\Users\Susan\Desktop\Mystery Shopping
2015-08-19 10:54 - 2014-03-01 12:26 - 00000000 ____D C:\Users\Susan\Desktop\Nelnet
2015-08-19 10:50 - 2014-10-13 21:49 - 00000000 ____D C:\Users\Susan\Desktop\Funny cat pics
2015-08-17 09:23 - 2012-08-29 13:37 - 00000000 ____D C:\Users\Susan\Desktop\UOP
==================== Files in the root of some directories =======
2015-09-11 10:40 - 2015-09-11 10:40 - 0000017 _____ () C:\Users\Susan\AppData\Local\resmon.resmoncfg
2012-12-18 01:20 - 2012-12-18 01:20 - 0000057 _____ () C:\ProgramData\Ament.ini
Some files in TEMP:
====================
C:\Users\Susan\AppData\Local\Temp\1371786419_Cloud_Backup_Setup.exe
C:\Users\Susan\AppData\Local\Temp\1385723452_wedownload_manager_pro.exe
C:\Users\Susan\AppData\Local\Temp\avguidx.dll
C:\Users\Susan\AppData\Local\Temp\BetterBrowseSetup.exe
C:\Users\Susan\AppData\Local\Temp\CommonInstaller.exe
C:\Users\Susan\AppData\Local\Temp\install_flashplayer11x32ax_gtbp_chra_aih.exe
C:\Users\Susan\AppData\Local\Temp\MachineIdCreator.exe
C:\Users\Susan\AppData\Local\Temp\oi_{811F77E8-A705-48C4-87EB-6BDB0464E43B}.exe
C:\Users\Susan\AppData\Local\Temp\sp_downloader.exe
C:\Users\Susan\AppData\Local\Temp\swt-win32-3349.dll
C:\Users\Susan\AppData\Local\Temp\ToolbarInstaller.exe
C:\Users\Susan\AppData\Local\Temp\UNINSTALL.EXE
==================== Bamital & volsnap =================
(There is no automatic fix for files that do not pass verification.)
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed
LastRegBack: 2015-09-03 14:57
==================== End of FRST.txt ============================
Additional scan result of Farbar Recovery Scan Tool (x64) Version:10-09-2015 01
Ran by Susan (2015-09-11 12:12:36)
Running from C:\Users\Susan\Desktop
Windows 7 Home Premium Service Pack 1 (X64) (2012-08-29 15:22:31)
Boot Mode: Normal
==========================================================
==================== Accounts: =============================
Administrator (S-1-5-21-774334311-1544358969-1951404087-500 - Administrator - Disabled)
CK (S-1-5-21-774334311-1544358969-1951404087-1004 - Limited - Enabled) => C:\Users\CK
Guest (S-1-5-21-774334311-1544358969-1951404087-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-774334311-1544358969-1951404087-1003 - Limited - Enabled)
Susan (S-1-5-21-774334311-1544358969-1951404087-1002 - Administrator - Enabled) => C:\Users\Susan
UpdatusUser (S-1-5-21-774334311-1544358969-1951404087-1000 - Limited - Enabled) => C:\Users\UpdatusUser
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
==================== Installed Programs ======================
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.4.0.2540 - Adobe Systems Incorporated)
Adobe Flash Player 11 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 11.7.700.224 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 - Adobe Systems Incorporated)
Apple Application Support (HKLM-x32\...\{63EC2120-1742-4625-AA47-C6A8AEC9C64C}) (Version: 2.2.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{7446FE8D-C1F9-4D42-AAAE-5DBCE58605A6}) (Version: 6.0.0.59 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.0.14.15 - Atheros Communications Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.54.32.50 - Conexant)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.1.2) (Version: 5.0.1.2 - Coupons.com Incorporated)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Diablo III (HKLM-x32\...\Diablo III) (Version: 1.0.5.12480 - Blizzard Entertainment)
Dolby Advanced Audio v2 (HKLM-x32\...\{B9E70C7A-9F85-4A39-A4A3-BFA3C3BF7613}) (Version: 7.2.7000.11 - Dolby Laboratories Inc)
Energy Management (HKLM-x32\...\InstallShield_{D0956C11-0F60-43FE-99AD-524E833471BB}) (Version: 7.0.4.1 - Lenovo)
Energy Management (x32 Version: 7.0.4.1 - Lenovo) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6710.2136 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
HP Deskjet 3050A J611 series Basic Device Software (HKLM\...\{FB555BCF-9202-4886-9203-88C9A210D727}) (Version: 25.0.571.0 - Hewlett-Packard Co.)
HP Deskjet 3050A J611 series Help (HKLM-x32\...\{97DDCAB8-B770-4089-A10F-67568069D78A}) (Version: 140.0.2.2 - Hewlett Packard)
HP Deskjet 3050A J611 series Product Improvement Study (HKLM\...\{710D4D91-1924-4A6B-8659-9CDE02DC7207}) (Version: 25.0.571.0 - Hewlett-Packard Co.)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.5192 - HP Photo Creations)
HP Update (HKLM-x32\...\{85DF2EED-08BC-46FB-90DA-28B0D0A8E8A8}) (Version: 5.003.000.004 - Hewlett-Packard)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.3.1427 - Intel Corporation)
Intel® OpenCL CPU Runtime (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2761 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.0.0.1032 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.4.220 - Intel Corporation)
Intel® Trusted Connect Service Client (HKLM\...\{09536BA1-E498-4CC3-B834-D884A67D7E34}) (Version: 1.23.605.1 - Intel Corporation)
iTunes (HKLM\...\{1493B2AE-0261-47D2-B1AA-F4DAD0F6C48B}) (Version: 10.7.0.21 - Apple Inc.)
Java 7 Update 11 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217011FF}) (Version: 7.0.110 - Oracle)
Java 7 Update 67 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417067FF}) (Version: 7.0.670 - Oracle)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.0) (Version: 3.0.0 - Riot Games)
League of Legends (x32 Version: 3.0.0 - Riot Games) Hidden
Lenovo Bluetooth with Enhanced Data Rate Software (HKLM\...\{A1439D4F-FD46-47F2-A1D3-FEE097C29A09}) (Version: 6.5.1.2300 - Broadcom Corporation)
Lenovo EasyCamera (HKLM-x32\...\{ADE16A9D-FBDC-4ECC-B6BD-9C31E51D0333}) (Version: 1.12.204.1 - Lenovo EasyCamera)
Lenovo EE Boot Optimizer (HKLM\...\Lenovo EE Boot Optimizer) (Version: 0.0.1.9 - Lenovo)
Lenovo OneKey Recovery (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 7.0.0.3712 - CyberLink Corp.)
Lenovo OneKey Recovery (Version: 7.0.0.3712 - CyberLink Corp.) Hidden
Lenovo pointing device (HKLM\...\Elantech) (Version: 10.4.2.8 - ELAN Microelectronic Corp.)
Lenovo Registration (HKLM-x32\...\{6707C034-ED6B-4B6A-B21F-969B3606FBDE}) (Version: 1.0.4 - Lenovo Inc.)
Lenovo Solution Center (HKLM\...\{DD00F699-6861-4DCF-A19F-8CF61E5E28ED}) (Version: 1.1.007.00 - Lenovo Group Limited)
Lenovo Welcome (HKLM-x32\...\{2DC26D10-CC6A-494F-BEA3-B5BC21126D5E}) (Version: 3.1.0011.00 - Lenovo Group Limited)
Lenovo YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.1.3728 - CyberLink Corp.)
Lenovo YouCam (x32 Version: 3.1.3728 - CyberLink Corp.) Hidden
Lenovo_Wireless_Driver (HKLM-x32\...\{28ABE740-47F3-441B-9437-852F6A64EFF8}) (Version: 1.02.01 - Lenovo)
LockKey (HKLM-x32\...\InstallShield_{AF192694-4B15-4AC1-92F3-1B02E98C08BD}) (Version: 1.38.1.2 - Lenovo)
LockKey (x32 Version: 1.38.1.2 - Lenovo) Hidden
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 26.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 26.0 (x86 en-US)) (Version: 26.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 26.0 - Mozilla)
NVIDIA Graphics Driver 296.73 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 296.73 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.12.0213 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.12.0213 - NVIDIA Corporation)
NVIDIA Update 1.7.13 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 1.7.13 - NVIDIA Corporation)
ooVoo (HKLM-x32\...\{FAA7F8FF-3C05-4A61-8F14-D8A6E9ED6623}) (Version: 2.2.4.25 - ooVoo LLC.)
Origin (HKLM-x32\...\Origin) (Version: 9.1.13.85 - Electronic Arts, Inc.)
Pando Media Booster (HKLM-x32\...\{980A182F-E0A2-4A40-94C1-AE0C1235902E}) (Version: 2.6.0.7 - Pando Networks Inc.)
Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 5.6.0.7303 - CyberLink Corp.)
Realtek USB 2.0 Reader Driver (HKLM-x32\...\{62BBB2F0-E220-4821-A564-730807D2C34D}) (Version: 6.1.7601.39016 - Realtek Semiconductor Corp.)
Riverpoint Writer (HKLM-x32\...\FF389026-F961-42C5-BACD-B4A3AA73E0F3) (Version: 2.0.0.12 - Apollo Group, Inc.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version: - Microsoft)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
System Requirements Lab for Intel (HKLM-x32\...\{C71067FC-288F-4E0B-88C6-44DFDA8311E2}) (Version: 4.5.9.0 - Husdawg, LLC)
UserGuide (HKLM-x32\...\InstallShield_{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 1.0.0.6 - Lenovo)
UserGuide (x32 Version: 1.0.0.6 - Lenovo) Hidden
VeriFace (HKLM-x32\...\VeriFace) (Version: 4.0.1.1230 - Lenovo)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
weDownload Manager Pro (HKLM-x32\...\weDownload Manager Pro) (Version: 1.31.153.0 - weDownload) <==== ATTENTION
Windows Driver Package - Lenovo (ACPIVPC) System (12/15/2011 7.1.0.1) (HKLM\...\99841829BE839365AA67B2AD0E50D371F59F8A1E) (Version: 12/15/2011 7.1.0.1 - Lenovo)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Mobile Device Center (HKLM\...\{626672CD-BFCF-49A9-AEFE-AB0FED3BFC5B}) (Version: 6.1.6965.0 - Microsoft Corporation)
World of Warcraft (HKLM-x32\...\World of Warcraft) (Version: 5.1.0.16357 - Blizzard Entertainment)
==================== Custom CLSID (Whitelisted): ==========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
==================== Restore Points =========================
ATTENTION: System Restore is disabled
==================== Hosts content: ===============================
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
2009-07-13 22:34 - 2009-06-10 17:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts
==================== Scheduled Tasks (Whitelisted) =============
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
Task: {06584C2E-3394-4285-A6BD-BB00E6C8DE87} - \weDownload Manager Pro-enabler -> No File <==== ATTENTION
Task: {089038CB-601E-48DB-A7C3-576AD5E43E20} - System32\Tasks\Lenovo\LSC\LSCHardwareScan => C:\Program Files\Lenovo\Lenovo Solution Center\LSC.exe [2012-05-16] ()
Task: {1215FBB2-1300-42D1-B739-DCA4958A7D00} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-06-20] (Google Inc.)
Task: {14C98695-8673-4050-9222-9A788E523CE6} - System32\Tasks\{D83BD0DE-6C30-45E6-8ECE-7BD839304479} => Iexplore.exe http://www.skype.com...LastError=12159
Task: {1BE31C82-B533-43DD-9095-EB9D7AD93BCA} - System32\Tasks\Lenovo\Lenovo Solution Center Launcher => C:\Program Files\lenovo\lenovo solution center\lsc.exe [2012-05-16] ()
Task: {35E638A1-82B4-45AE-BEF4-23CEB850DE20} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-06-20] (Google Inc.)
Task: {3BBF1A3C-5882-40D9-8036-81B8E74C230D} - System32\Tasks\MirageAgent => C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe [2011-01-29] (CyberLink)
Task: {3DB96A97-586D-4DF7-912C-0C9E40E45F05} - System32\Tasks\weDownload Manager Pro-codedownloader => C:\Program Files (x86)\weDownload Manager Pro\weDownload Manager Pro-codedownloader.exe [2013-12-23] (weDownload) <==== ATTENTION
Task: {4F4831CF-E72F-4EA1-9004-AB8D4240784B} - System32\Tasks\{F3B4721F-762C-4E11-8487-1EFDC24091D3} => Iexplore.exe http://www.skype.com...LastError=12159
Task: {4FBECA4A-9A2B-4D5E-B0E3-BA8794C669D7} - System32\Tasks\HP Photo Creations Messager => C:\ProgramData\HP Photo Creations\MessageCheck.exe [2011-02-15] ()
Task: {62888E2F-0DDC-47CE-A6E9-BD4651F3B46A} - System32\Tasks\{8B9C5B60-1CE9-4082-8798-BACA67B1BE14} => pcalua.exe -a "C:\Users\Susan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\W250X9RP\codecs.exe" -d C:\Users\Susan\Desktop
Task: {62B389EA-7C79-4354-8C03-B6FF6E6B68C4} - System32\Tasks\{317431B5-9AF6-4D32-A029-1DBBD8F0CCDE} => Iexplore.exe http://www.skype.com...LastError=12159
Task: {738445FC-DD00-41A2-A556-F6AF101C6CA6} - System32\Tasks\Lenovo\Lenovo Customer Feedback Program => C:\Program Files\Lenovo\Customer Feedback Program\Lenovo.TVT.CustomerFeedback.Agent.exe [2012-05-16] (Lenovo)
Task: {9706F521-8B89-4239-A828-FB0278A49B25} - System32\Tasks\weDownload Manager Pro-chromeinstaller => C:\Program Files (x86)\weDownload Manager Pro\weDownload Manager Pro-chromeinstaller.exe [2013-12-23] (weDownload) <==== ATTENTION
Task: {9D340C32-B9E5-4900-9683-3A937884A02A} - System32\Tasks\{C0EDFA2F-4593-4DC6-866C-265DF48377D3} => Iexplore.exe http://www.skype.com...LastError=12159
Task: {A40D3699-B2E7-4765-9AE0-F90DC7F9523E} - System32\Tasks\{F73B8CE9-580D-4E9B-8ADB-1BCFF6875E56} => Iexplore.exe http://www.skype.com...LastError=12159
Task: {A9DB3994-94F2-4EB0-9178-8E7C94BDCDA0} - System32\Tasks\{43D400F6-39BE-4FB7-A7D0-C0899DC64CD3} => Iexplore.exe http://www.skype.com...LastError=12159
Task: {B190CFE0-5C3E-47F3-8D5F-334333045911} - System32\Tasks\weDownload Manager Pro-updater => C:\Program Files (x86)\weDownload Manager Pro\weDownload Manager Pro-updater.exe [2013-12-23] (weDownload) <==== ATTENTION
Task: {BA6A6602-D324-4BC9-8C1B-CF93CC19282D} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2015-07-07] (Adobe Systems Incorporated)
Task: {C2EA2679-B34E-4B7A-B205-DA780373C58D} - System32\Tasks\{D9E9F80F-317C-44EB-91B7-3FB726361CFF} => pcalua.exe -a "C:\Users\Susan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\H39DCCKV\DivXInstaller.exe" -d C:\Users\Susan\Desktop
Task: {CB3F6C5C-0BD8-41F8-B0B4-2C5DBC7BA72F} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-06-21] (Adobe Systems Incorporated)
Task: {CCB61FFC-D68C-42DD-8296-E549A5499FB3} - System32\Tasks\{EE8D5053-F557-4834-A97C-28A38B8051D2} => Iexplore.exe http://www.skype.com...LastError=12159
Task: {CF993E35-556E-4032-9239-56B8544EFDA3} - System32\Tasks\HPCustParticipation HP Deskjet 3050A J611 series => C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPCustPartic.exe [2011-06-08] (Hewlett-Packard Co.)
(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\HP Photo Creations Messager.job => C:\ProgramData\HP Photo Creations\MessageCheck.exe
Task: C:\Windows\Tasks\weDownload Manager Pro-chromeinstaller.job => C:\Program Files (x86)\weDownload Manager Pro\weDownload Manager Pro-chromeinstaller.exe̿/installcrx /agentregpath='weDownload Manager Pro' /extensionfilepath C:\Program Files (x86)\weDownload Manager Pro\43628.crx' /appid=43628 /srcid='000529' /subid='verticals-intext,ads,pops' /zdata='0' /bic=2EA985BD883941C7B91B6637DFFA004BIE /verifier=3883da5265018bf7b1604abc8b9b735f /installerversion=1_31_153 /installerfullversion=1.31.153.0 /installationtime=1387840642 /statsdomain=http:/stats.srvstatsdata.com /errorsdomain=http:/errors.srvstatsdata.com <==== ATTENTION
Task: C:\Windows\Tasks\weDownload Manager Pro-codedownloader.job => C:\Program Files (x86)\weDownload Manager Pro\weDownload Manager Pro-codedownloader.exeǓ/reinstallapp /agentregpath='weDownload Manager Pro' /appid=43628 /srcid='000529' /subid='verticals-intext,ads,pops' /zdata='0' /bic=2EA985BD883941C7B91B6637DFFA004BIE /verifier=3883da5265018bf7b1604abc8b9b735f /installerversion=1_31_153 /installerfullversion=1.31.153.0 /installationtime=1387840642 /statsdomain=http:/stats.srvstatsdata.com /errorsdomain=http:/errors.srvstatsdata.com /codedownloaddomain=http:/app-static.crossrider.com <==== ATTENTION
Task: C:\Windows\Tasks\weDownload Manager Pro-enabler.job => C:\Program Files (x86)\weDownload Manager Pro\weDownload Manager Pro-enabler.exeƨ/enablebho /agentregpath='weDownload Manager Pro' /appid=43628 /srcid='000529' /subid='verticals-intext,ads,pops' /zdata='0' /bic=2EA985BD883941C7B91B6637DFFA004BIE /verifier=3883da5265018bf7b1604abc8b9b735f /installerversion=1_31_153 /installationtime=1387840642 /statsdomain=http:/stats.srvstatsdata.com /errorsdomain=http:/errors.srvstatsdata.com <==== ATTENTION
Task: C:\Windows\Tasks\weDownload Manager Pro-updater.job => C:\Program Files (x86)\weDownload Manager Pro\weDownload Manager Pro-updater.exeȋ/runupdater /agentregpath='weDownload Manager Pro' /appid=43628 /srcid='000529' /subid='verticals-intext,ads,pops' /zdata='0' /bic=2EA985BD883941C7B91B6637DFFA004BIE /verifier=3883da5265018bf7b1604abc8b9b735f /installerversion=1_31_153 /installationtime=1387840642 /statsdomain=http:/stats.srvstatsdata.com /errorsdomain=http:/errors.srvstatsdata.com /monetizationdomain=http:/stats.syncstatsdata.com /geoserviceurl=http:/ipgeoapi.com/ /updatejsondomain=http:/update.srvstatsdata.com <==== ATTENTION
==================== Loaded Modules (Whitelisted) ==============
2012-12-18 01:25 - 2011-06-08 17:57 - 02812776 _____ () C:\Windows\system32\HPScanTRDrv_DJ3050A_J611.dll
2012-07-12 10:11 - 2012-07-12 10:11 - 01508192 _____ () C:\Windows\system32\IcnOvrly.dll
2012-07-12 10:11 - 2012-07-12 10:11 - 00628064 _____ () C:\Windows\system32\SimpleExt.dll
2008-12-20 06:20 - 2012-07-12 10:12 - 00054088 _____ () C:\Program Files (x86)\Lenovo\Energy Management\HookLib.dll
2012-04-19 19:22 - 2012-07-12 10:12 - 01516592 _____ () C:\Program Files (x86)\Lenovo\Energy Management\EMWpfUI.dll
2008-12-20 06:20 - 2012-07-12 10:12 - 00054088 _____ () C:\Program Files (x86)\Lenovo\Energy Management\kbdhook.dll
2012-05-16 01:26 - 2012-02-17 12:21 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2012-07-12 10:11 - 2012-07-12 10:11 - 00013664 _____ () C:\Program Files (x86)\Lenovo\VeriFace\ChooseLang.dll
2012-09-16 19:56 - 2012-08-27 21:33 - 00087912 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2012-09-16 19:56 - 2012-08-27 21:33 - 01242512 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2014-10-17 07:17 - 2014-10-17 07:17 - 00172032 _____ () C:\Windows\assembly\NativeImages_v2.0.50727_32\IsdiInterop\92a1650dbe9fad5f46633b835420e1a8\IsdiInterop.ni.dll
2012-07-12 09:31 - 2011-11-29 23:00 - 00059392 _____ () C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IsdiInterop.dll
2012-07-12 09:42 - 2012-05-01 10:00 - 00004096 _____ () C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\detoured.dll
2013-02-05 22:26 - 2012-12-18 15:08 - 14588632 _____ () C:\Program Files (x86)\Adobe\Reader 11.0\Reader\NPSWF32.dll
2013-02-05 22:26 - 2012-09-23 21:43 - 00313992 _____ () C:\Program Files (x86)\Adobe\Reader 11.0\Reader\sqlite.dll
==================== Alternate Data Streams (Whitelisted) =========
(If an entry is included in the fixlist, only the ADS will be removed.)
==================== Safe Mode (Whitelisted) ===================
(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
==================== EXE Association (Whitelisted) ===============
(If an entry is included in the fixlist, the registry item will be restored to default or removed.)
==================== Internet Explorer trusted/restricted ===============
(If an entry is included in the fixlist, it will be removed from the registry.)
==================== Other Areas ============================
(Currently there is no automatic fix for this section.)
HKU\S-1-5-21-774334311-1544358969-1951404087-1002\Control Panel\Desktop\\Wallpaper -> C:\Users\Susan\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
HKU\S-1-5-21-774334311-1544358969-1951404087-1004\Control Panel\Desktop\\Wallpaper -> C:\Users\CK\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 192.168.1.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
MpsSvc Firewall Service is not running.
bfe Firewall Service is not running.
==================== MSCONFIG/TASK MANAGER disabled items ==
(Currently there is no automatic fix for this section.)
==================== FirewallRules (Whitelisted) ===============
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
FirewallRules: [{17A09ACC-4A1F-44E8-913F-967E18827858}] => (Allow) C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
FirewallRules: [{404FD3EF-4E7E-4C1B-A432-DAC24D614C14}] => (Allow) C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
FirewallRules: [{BC24237D-EAAE-475A-A967-9F59F66EE80B}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
FirewallRules: [{C810BB70-F8C1-474D-9BF1-AF46B45EF4BE}] => (Allow) LPort=2869
FirewallRules: [{9431585D-F3A6-438F-9BCB-5D6EA5B6E259}] => (Allow) LPort=1900
FirewallRules: [{B78FF6BB-8532-4D36-8284-130EFCB60A39}] => (Allow) C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
FirewallRules: [{098E2178-A0B2-4C9A-9F97-F053CE4DBEF5}] => (Allow) C:\Program Files (x86)\Windows Live\Mesh\MOE.exe
FirewallRules: [{988CB3AC-D2D0-481D-868F-746D9BEC0B5C}] => (Allow) C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe
FirewallRules: [{7EDB1DBA-9752-4EB7-B84F-856F8664765D}] => (Allow) C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe
FirewallRules: [{4E50BA14-D0A5-4C04-B5AB-E77B628D93D0}] => (Allow) C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
FirewallRules: [{FB5C3433-32C3-465D-B905-5C7BFC387F2F}] => (Allow) C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
FirewallRules: [{B9E4A273-6500-4673-9B43-CB986126373D}] => (Allow) C:\ProgramData\Battle.net\Agent\Agent.1267\Agent.exe
FirewallRules: [{11A1EE84-E8AC-46BC-9B3F-AA7EC8AFF364}] => (Allow) C:\ProgramData\Battle.net\Agent\Agent.1267\Agent.exe
FirewallRules: [{4BC9AF07-76CC-46FD-B649-0DB6B4D43ACD}] => (Allow) C:\Program Files (x86)\Diablo III\Diablo III.exe
FirewallRules: [{B60DF31B-D22C-49A0-A723-40FA79EF7173}] => (Allow) C:\Program Files (x86)\Diablo III\Diablo III.exe
FirewallRules: [{C9E1FA33-AD0C-47D7-B76A-E24DE572E9CE}] => (Allow) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe
FirewallRules: [{F56E18B0-C511-499A-8112-0785FAA13EEC}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{F8497394-1F03-4957-9826-D00EE7FB1FF4}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{6AA2CC57-7F0E-4BE7-9CE4-F329E81073BC}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{BDEC2855-C400-41F8-B250-626B9096237C}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{D408D13C-84C7-4E21-AB7F-AE3928E80671}] => (Allow) C:\Program Files (x86)\iTunes\iTunes.exe
FirewallRules: [{4E176D59-8957-4C28-BF99-0AC62EA99F0B}] => (Allow) C:\ProgramData\Battle.net\Agent\Agent.1267\Agent.exe
FirewallRules: [{E20087B0-100D-4C11-8CAA-979516978B1D}] => (Allow) C:\ProgramData\Battle.net\Agent\Agent.1363\Agent.exe
FirewallRules: [{E85B31AA-3347-4B7C-9BAF-ED5B365ADB99}] => (Allow) C:\ProgramData\Battle.net\Agent\Agent.1363\Agent.exe
FirewallRules: [{6BD00D7C-31DB-4DB1-BB83-C310AAA50584}] => (Allow) C:\ProgramData\Battle.net\Agent\Agent.1363\Agent.exe
FirewallRules: [{D1F2424C-17BC-4DFC-A951-69FBFEA6E2C2}] => (Allow) C:\ProgramData\Battle.net\Agent\Agent.1363\Agent.exe
FirewallRules: [{37859EEE-DB51-41E6-962F-AB040DE02D2B}] => (Allow) C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
FirewallRules: [{91FAA90D-A957-4772-9E6F-56B3F0590F03}] => (Allow) C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
FirewallRules: [{59D2E3EC-60BD-43CE-96A4-22C73081CFA1}] => (Allow) C:\Program Files (x86)\AVG\AVG2012\avgdiagex.exe
FirewallRules: [{41EE5C5C-9739-4292-B749-686500843E91}] => (Allow) C:\Program Files (x86)\AVG\AVG2012\avgdiagex.exe
FirewallRules: [{35CABC81-1222-4415-97F4-B2522EE57803}] => (Allow) C:\Program Files (x86)\AVG\AVG2012\avgmfapx.exe
FirewallRules: [{0C880ED4-4189-42FB-8390-06B36A2895F6}] => (Allow) C:\Program Files (x86)\AVG\AVG2012\avgmfapx.exe
FirewallRules: [{FD75E4FC-0DBF-427C-B21F-EB497A7CC3D7}] => (Allow) C:\Program Files (x86)\AVG\AVG2012\avgemca.exe
FirewallRules: [{246F59FF-6BBD-4E71-B608-DAEC290F7C7F}] => (Allow) C:\Program Files (x86)\AVG\AVG2012\avgemca.exe
FirewallRules: [{CD0EB16C-B29A-43CF-B4EF-7EFBBD564775}] => (Allow) C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\DeviceSetup.exe
FirewallRules: [TCP Query User{E9FF8C94-F927-44E8-A40B-C1BCCEAD710B}C:\program files\hp\hp deskjet 3050a j611 series\bin\hpnetworkcommunicator.exe] => (Allow) C:\program files\hp\hp deskjet 3050a j611 series\bin\hpnetworkcommunicator.exe
FirewallRules: [UDP Query User{755E9C5D-EE5D-4CBB-AE49-452EAB42A84C}C:\program files\hp\hp deskjet 3050a j611 series\bin\hpnetworkcommunicator.exe] => (Allow) C:\program files\hp\hp deskjet 3050a j611 series\bin\hpnetworkcommunicator.exe
FirewallRules: [TCP Query User{FF7CBF99-0C15-4D7C-A252-D76E769B4AA0}C:\program files\hp\hp deskjet 3050a j611 series\bin\hpnetworkcommunicator.exe] => (Allow) C:\program files\hp\hp deskjet 3050a j611 series\bin\hpnetworkcommunicator.exe
FirewallRules: [UDP Query User{B1BA14DE-0B6A-4F36-93B9-0F947A484265}C:\program files\hp\hp deskjet 3050a j611 series\bin\hpnetworkcommunicator.exe] => (Allow) C:\program files\hp\hp deskjet 3050a j611 series\bin\hpnetworkcommunicator.exe
==================== Faulty Device Manager Devices =============
Name: Unknown Device
Description: Unknown Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service:
Problem: : Windows has stopped this device because it has reported problems. (Code 43)
Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.
Could not list Devices. Check "winmgmt" service or repair WMI.
==================== Event log errors: =========================
Application errors:
==================
Error: (09/11/2015 10:59:38 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: cleanmgr.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc995
Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x556366f2
Exception code: 0xc00000fd
Fault offset: 0x000000000005234a
Faulting process id: 0x164c
Faulting application start time: 0xcleanmgr.exe0
Faulting application path: cleanmgr.exe1
Faulting module path: cleanmgr.exe2
Report Id: cleanmgr.exe3
Error: (09/11/2015 10:00:55 AM) (Source: MsiInstaller) (EventID: 1002) (User: Susan-PCLT)
Description: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList'
Error: (09/11/2015 09:49:25 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (09/10/2015 02:32:51 PM) (Source: MsiInstaller) (EventID: 1002) (User: Susan-PCLT)
Description: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList'
Error: (09/09/2015 11:23:24 PM) (Source: MsiInstaller) (EventID: 1002) (User: Susan-PCLT)
Description: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList'
Error: (09/09/2015 09:49:12 AM) (Source: MsiInstaller) (EventID: 1002) (User: Susan-PCLT)
Description: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList'
Error: (09/09/2015 12:18:14 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program iexplore.exe version 9.0.8112.16659 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 21700
Start Time: 01d0ea344948d565
Termination Time: 360
Application Path: C:\Program Files\Internet Explorer\iexplore.exe
Report Id:
Error: (09/08/2015 09:12:27 PM) (Source: MsiInstaller) (EventID: 1002) (User: Susan-PCLT)
Description: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList'
Error: (09/08/2015 09:12:02 AM) (Source: MsiInstaller) (EventID: 1002) (User: Susan-PCLT)
Description: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList'
Error: (09/07/2015 09:11:55 PM) (Source: MsiInstaller) (EventID: 1002) (User: Susan-PCLT)
Description: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList'
System errors:
=============
Error: (09/11/2015 10:14:41 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {0002DF01-0000-0000-C000-000000000046}
Error: (09/11/2015 09:50:19 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Intel® Management and Security Application User Notification Service service depends on the Intel® Management and Security Application Local Management Service service which failed to start because of the following error:
%%1053
Error: (09/11/2015 09:50:19 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Intel® Management and Security Application Local Management Service service failed to start due to the following error:
%%1053
Error: (09/11/2015 09:50:19 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Intel® Management and Security Application Local Management Service service to connect.
Error: (09/11/2015 09:50:10 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Intel® Management and Security Application Local Management Service service failed to start due to the following error:
%%1053
Error: (09/11/2015 09:50:10 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Intel® Management and Security Application Local Management Service service to connect.
Error: (09/11/2015 09:49:10 AM) (Source: Service Control Manager) (EventID: 7024) (User: )
Description: The HomeGroup Listener service terminated with service-specific error %%-2147023143.
Error: (09/11/2015 09:48:04 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Internet Connection Sharing (ICS) service depends on the Base Filtering Engine service which failed to start because of the following error:
%%-2144206839
Error: (09/11/2015 09:48:04 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Routing and Remote Access service depends on the Base Filtering Engine service which failed to start because of the following error:
%%-2144206839
Error: (09/11/2015 09:48:04 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The IPsec Policy Agent service depends on the Base Filtering Engine service which failed to start because of the following error:
%%-2144206839
Microsoft Office:
=========================
Error: (09/11/2015 10:59:38 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: cleanmgr.exe6.1.7600.163854a5bc995ntdll.dll6.1.7601.18869556366f2c00000fd000000000005234a164c01d0eca27356e9e6C:\Windows\system32\cleanmgr.exeC:\Windows\SYSTEM32\ntdll.dllb8d55a0c-5895-11e5-a19f-08edb99fd31e
Error: (09/11/2015 10:00:55 AM) (Source: MsiInstaller) (EventID: 1002) (User: Susan-PCLT)
Description: PackageNameHKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList(NULL)(NULL)(NULL)
Error: (09/11/2015 09:49:25 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (09/10/2015 02:32:51 PM) (Source: MsiInstaller) (EventID: 1002) (User: Susan-PCLT)
Description: PackageNameHKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList(NULL)(NULL)(NULL)
Error: (09/09/2015 11:23:24 PM) (Source: MsiInstaller) (EventID: 1002) (User: Susan-PCLT)
Description: PackageNameHKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList(NULL)(NULL)(NULL)
Error: (09/09/2015 09:49:12 AM) (Source: MsiInstaller) (EventID: 1002) (User: Susan-PCLT)
Description: PackageNameHKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList(NULL)(NULL)(NULL)
Error: (09/09/2015 12:18:14 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: iexplore.exe9.0.8112.166592170001d0ea344948d565360C:\Program Files\Internet Explorer\iexplore.exe
Error: (09/08/2015 09:12:27 PM) (Source: MsiInstaller) (EventID: 1002) (User: Susan-PCLT)
Description: PackageNameHKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList(NULL)(NULL)(NULL)
Error: (09/08/2015 09:12:02 AM) (Source: MsiInstaller) (EventID: 1002) (User: Susan-PCLT)
Description: PackageNameHKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList(NULL)(NULL)(NULL)
Error: (09/07/2015 09:11:55 PM) (Source: MsiInstaller) (EventID: 1002) (User: Susan-PCLT)
Description: PackageNameHKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList(NULL)(NULL)(NULL)
==================== Memory info ===========================
Processor: Intel® Core™ i5-3210M CPU @ 2.50GHz
Percentage of memory in use: 45%
Total physical RAM: 3998.36 MB
Available physical RAM: 2179.24 MB
Total Virtual: 7994.92 MB
Available Virtual: 5478.22 MB
==================== Drives ================================
Drive c: (Windows7_OS) (Fixed) (Total:420.56 GB) (Free:215.75 GB) NTFS ==>[system with boot components (obtained from reading drive)]
Drive d: (LENOVO) (Fixed) (Total:25.47 GB) (Free:22.23 GB) NTFS
Drive f: (SIMPLY_TAI_CHI) (CDROM) (Total:1.69 GB) (Free:0 GB) UDF
==================== MBR & Partition Table ==================
========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 465.8 GB) (Disk ID: C9E52945)
Partition 1: (Active) - (Size=200 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=420.6 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=25.5 GB) - (Type=07 NTFS)
Partition 4: (Not Active) - (Size=19.5 GB) - (Type=12)
==================== End of Addition.txt ============================
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