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PST file "all of a sudden" shows as 0kb

Best Answer algarivo , 22 September 2015 - 08:05 AM

I see two methods of restoring .pst file.  First guide from Microsoft Corp. - it is suitable in case your corruption is easy and usual.  Otherwise you must use more powerful ins... Go to the full post »

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Hi there,


Last nite I did a chkdsk (via My Computer ---> Right Clicking on C: Drive (Hard Disk) ---> Properties -----> Then I chose "Tools" ----> Check Volume for errors ---> I chose both check boxes & then I left it run overnite


In the morning, I opened outlook & got this message  "Unable to open your default e-mail folders."


So I figured I'd run the pst scan tool.. However when I checked the pst file, it showed 0kB !!!


I've heard that pst files do get fragmented easily?


Can chkdsk be reverted?



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No way to undo disk check.  If you are lucky  it may have moved the file to a hidden found folder that looks like this:   C:\ Found.000 


Often the file can be found in the found folder with a ? in place of one or more characters. 


Online tutorial for making hidden files visible:



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✓  Best Answer

I see two methods of restoring .pst file. 


First guide from Microsoft Corp. - it is suitable in case your corruption is easy and usual. 


Otherwise you must use more powerful instruments, for example see following sources...


https://www.repairto...ir-outlook.htmlOutlook Repair Toolbox




·  Exit out of Microsoft Outlook.

·  On your Windows computer, go to "My Computer." Double-click your hard drive. Open "Program Files." Open "Microsoft Office." Open the "OFFICE 12" folder. Double-click the "Scanpst.exe" file.

·  Enter the name of the .pst file you want to repair under "Enter the Name of the File you Want to Scan." You also can click "Browse" to find it.

·  Click "Start." If errors are found during the scan, the program will prompt you to begin a repair. A backup file will be created during repair, so you can choose a new name and location for the backup file if you want.

·  Click "Repair."

·  Open Microsoft Outlook.

·  Select "Folder List" from the "Go" menu. You may see a folder called "Lost and Found." This will contain folders and files that the Inbox Repair tool was able to recover. If there is a "Recovered Personal Folders" folder listed, create a new .pst file and copy the files from "Lost and Found" to the new file

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