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Computer hacked


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#1
Bakerj47

Bakerj47

    Member

  • Member
  • PipPip
  • 11 posts

I was going to get on YouTube when an "error" screen popped up and said that my firewalls were breached and that someone was monitoring my activity and bank account. It would let me exit out of the screen but when I used the internet again it would pop back up. There was a number on the error screen so I called it. The guy had a strong Indian accent and asked for my e-mail address, name and phone number which I gave him. He had me hit some buttons on my laptop and then he took control over my mouse and was doing things on my computer. He was typing stuff and mispelling words and then he was asking for my billing address so I hung up and shut off my computer. My computer will turn on and work as normal now but I'm not sure if it is safe to use/if its been bugged. I have an Inspiron 15 3000 series. Any help would be appreciated.


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#2
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,811 posts
Hi! My name is zep516 and Welcome to Geekstogo!
I'll do the best I can to resolve your computer issue
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, don't continue Stop and ask! Never be afraid to ask questions! :)

Everything gets download to the desktop and tools are "Run as administrator."

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.

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#3
Bakerj47

Bakerj47

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Hi zep516, thanks for your help. Here is the FRST log

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:15-09-2015
Ran by Jesse (administrator) on HOME (19-09-2015 18:25:49)
Running from C:\Users\Wendy\Desktop
Loaded Profiles: Jesse (Available Profiles: Jesse)
Platform: Windows 8.1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Windows ® Win 7 DDK provider) C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\AdminService.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\SiteAdvisor\mcsacore.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\SystemCore\mfemms.exe
(McAfee, Inc.) C:\Windows\System32\mfevtps.exe
(McAfee, Inc.) C:\Windows\System32\mfevtps.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
(Dell Inc.) C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe
() C:\Program Files (x86)\Wyse\PocketCloud\PocketCloudService.exe
(DELL Inc.) C:\Program Files (x86)\Wyse\PocketCloud\WyseRemoteAccess.exe
(McAfee, Inc.) C:\Program Files\McAfee\MSC\McAPExe.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
(Dell Inc.) C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\CSP\1.6.1008.0\McCSPServiceHost.exe
(CyberLink) C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVault.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(McAfee, Inc.) C:\Program Files\McAfee\VirusScan\mcods.exe
(Microsoft Corporation) C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.17709_none_fa7932f59afc2e40\TiWorker.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\livecomm.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\csisyncclient.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\root\office15\msosync.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\Platform\McUICnt.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(Qualcomm®Atheros®) C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
() C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\ActivateDesktop.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Waves Audio Ltd.) C:\Program Files\Realtek\Audio\HDA\WavesSvc64.exe
(Dell Inc.) C:\Program Files\Dell\QuickSet\quickset.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(© 2015 Microsoft Corporation) C:\Users\Wendy\AppData\Local\Microsoft\BingSvc\BingSvc.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
(Microsoft Corporation) C:\Windows\WinStore\WSHost.exe


==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [7510232 2014-01-17] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1374936 2014-01-13] (Realtek Semiconductor)
HKLM\...\Run: [WavesSvc] => C:\Program Files\Realtek\Audio\HDA\WavesSvc64.exe [285272 2013-12-30] (Waves Audio Ltd.)
HKLM\...\Run: [QuickSet] => c:\Program Files\Dell\QuickSet\QuickSet.exe [3777696 2014-01-16] (Dell Inc.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer\Run: [BtvStack] => C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe [133760 2014-01-08] (Qualcomm®Atheros®)
HKU\S-1-5-21-3486737862-1883244316-3140767006-1001\...\Run: [BingSvc] => C:\Users\Wendy\AppData\Local\Microsoft\BingSvc\BingSvc.exe [144008 2015-04-07] (© 2015 Microsoft Corporation)
ShellIconOverlayIdentifiers: [DBARFileBackuped] -> {831cebdd-6baf-4432-be76-9e0989c14aef} => C:\Windows\system32\mscoree.dll [2013-08-22] (Microsoft Corporation)
ShellIconOverlayIdentifiers: [DBARFileNotBackuped] -> {275e4fd7-21ef-45cf-a836-832e5d2cc1b3} => C:\Windows\system32\mscoree.dll [2013-08-22] (Microsoft Corporation)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk [2015-07-07]
ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (McAfee, Inc.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 192.168.254.254
Tcpip\..\Interfaces\{17594C26-D05F-402E-A04D-CC15C9E97C86}: [DhcpNameServer] 192.168.254.254
Tcpip\..\Interfaces\{25CF0D86-B8B6-4FBC-8C26-1B9FE20E2F46}: [DhcpNameServer] 198.6.1.1 204.117.214.10

Internet Explorer:
==================
HKU\S-1-5-21-3486737862-1883244316-3140767006-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-3486737862-1883244316-3140767006-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://dell13.msn.com/?pc=DCJB
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-3486737862-1883244316-3140767006-1001 -> DefaultScope {77F0609F-9876-4515-94C0-24BBCE74F346} URL = hxxps://search.yahoo.com/search?fr=mcafee&type=C011US747D20141210&p={searchTerms}
SearchScopes: HKU\S-1-5-21-3486737862-1883244316-3140767006-1001 -> {77F0609F-9876-4515-94C0-24BBCE74F346} URL = hxxps://search.yahoo.com/search?fr=mcafee&type=C011US747D20141210&p={searchTerms}
SearchScopes: HKU\S-1-5-21-3486737862-1883244316-3140767006-1001 -> {E249550F-4BFC-4B22-A19A-A4C60CA6C5A2} URL = hxxp://www.bing.com/search?FORM=SK2LDF&PC=SK2L&q={searchTerms}&src=IE-SearchBox
BHO: Skype for Business Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll [2015-08-04] (Microsoft Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL [2015-08-11] (Microsoft Corporation)
BHO-x32: MSS+ Identifier -> {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} -> C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll [2014-04-09] (McAfee, Inc.)
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll [2015-09-10] (McAfee, Inc.)
Handler-x32: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll [2015-09-10] (McAfee, Inc.)
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL [2015-02-03] (Microsoft Corporation)
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll [2015-09-10] (McAfee, Inc.)
Handler-x32: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll [2015-09-10] (McAfee, Inc.)
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll [2015-08-21] (McAfee, Inc.)
Filter-x32: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll [2015-08-21] (McAfee, Inc.)

FireFox:
========
FF ProfilePath: C:\Users\Wendy\AppData\Roaming\Mozilla\Firefox\Profiles\bqbn9vl7.default
FF DefaultSearchEngine.US: Secure Search
FF SearchEngineOrder.1: Secure Search
FF SelectedSearchEngine: Secure Search
FF Keyword.URL: hxxps://search.yahoo.com/search?fr=mcafee&type=C111US747D20141210&p=
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_18_0_0_232.dll [2015-09-04] ()
FF Plugin: @mcafee.com/MSC,version=10 -> c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL [2015-08-21] ()
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_18_0_0_232.dll [2015-09-04] ()
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.5 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll [2013-12-10] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2013-12-10] (Intel Corporation)
FF Plugin-x32: @mcafee.com/MSC,version=10 -> c:\PROGRA~2\mcafee\msc\NPMCSN~1.DLL [2015-08-21] ()
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL [2015-01-13] (Microsoft Corporation)
FF SearchPlugin: C:\Users\Wendy\AppData\Roaming\Mozilla\Firefox\Profiles\bqbn9vl7.default\searchplugins\McSiteAdvisor.xml [2015-09-03]
FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\browser\searchplugins\McSiteAdvisor.xml [2015-06-30]
FF Extension: McAfee WebAdvisor - C:\Users\Wendy\AppData\Roaming\Mozilla\Firefox\Profiles\bqbn9vl7.default\Extensions\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}.xpi [2015-09-03]
FF HKLM-x32\...\Thunderbird\Extensions: [[email protected]] - C:\Program Files\McAfee\MSK
FF Extension: McAfee Anti-Spam Thunderbird Extension - C:\Program Files\McAfee\MSK [2014-12-10]
FF HKU\S-1-5-21-3486737862-1883244316-3140767006-1001\...\Firefox\Extensions: [{e4f94d1e-2f53-401e-8885-681602c0ddd8}] - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi
FF Extension: No Name - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi [2014-04-04]

Chrome:
=======
CHR HKLM\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx [2015-09-13]
CHR HKLM-x32\...\Chrome\Extension: [bopakagnckmlgajfccecajhnimjiiedh] - hxxp://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx [2015-09-13]

==================== Services (Whitelisted) ========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 AtherosSvc; C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\adminservice.exe [318592 2014-01-08] (Windows ® Win 7 DDK provider) [File not signed]
R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2768472 2015-08-11] (Microsoft Corporation)
R2 DellDataVault; C:\Program Files\Dell\DellDataVault\DellDataVault.exe [2573520 2015-05-22] (Dell Inc.)
R2 DellDataVaultWiz; C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe [201936 2015-05-22] (Dell Inc.)
S3 DellProdRegManager; C:\Program Files (x86)\Dell Product Registration\regmgrsvc.exe [278568 2014-10-31] (Aviata, Inc.)
R2 HomeNetSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [368048 2015-07-21] (McAfee, Inc.)
R2 Intel® Capability Licensing Service Interface; c:\Program Files\Intel\iCLS Client\HeciServer.exe [747520 2013-08-27] (Intel® Corporation) [File not signed]
S3 Intel® Capability Licensing Service TCP IP Interface; c:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [828376 2013-08-27] (Intel® Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [169432 2013-12-10] (Intel Corporation)
R2 McAfee SiteAdvisor Service; C:\Program Files (x86)\McAfee\SiteAdvisor\McSACore.exe [157928 2015-09-10] (McAfee, Inc.)
R2 McAPExe; C:\Program Files\McAfee\MSC\McAPExe.exe [782608 2015-08-21] (McAfee, Inc.)
S3 McAWFwk; c:\Program Files\Common Files\McAfee\ActWiz\McAWFwk.exe [334608 2013-07-29] (McAfee, Inc.)
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe [289256 2014-04-09] (McAfee, Inc.)
R2 mccspsvc; C:\Program Files\Common Files\McAfee\CSP\1.6.1008.0\McCSPServiceHost.exe [1694152 2015-07-23] (McAfee, Inc.)
R2 McMPFSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [368048 2015-07-21] (McAfee, Inc.)
R2 McNaiAnn; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [368048 2015-07-21] (McAfee, Inc.)
R3 McODS; C:\Program Files\McAfee\VirusScan\mcods.exe [639456 2015-07-17] (McAfee, Inc.)
S4 McOobeSv2; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [368048 2015-07-21] (McAfee, Inc.)
R2 mcpltsvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [368048 2015-07-21] (McAfee, Inc.)
R2 McProxy; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [368048 2015-07-21] (McAfee, Inc.)
R3 mfefire; C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe [232656 2015-06-29] (McAfee, Inc.)
R2 mfemms; C:\Program Files\Common Files\McAfee\SystemCore\\mfemms.exe [373704 2015-07-06] (McAfee, Inc.)
R2 mfevtp; C:\Windows\system32\mfevtps.exe [254792 2015-06-29] (McAfee, Inc.)
R2 MSK80Service; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [368048 2015-07-21] (McAfee, Inc.)
R2 My Dell Client Framework; C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.exe [168960 2014-01-10] (Dell Inc.) [File not signed]
R2 RichVideo; C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe [253776 2013-07-30] (CyberLink)
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [290520 2014-01-08] (Realtek Semiconductor)
R2 SftService; C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe [1915920 2014-04-04] (SoftThinks SAS)
R2 SupportAssistAgent; C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe [20648 2015-06-11] (Dell Inc.)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [366552 2015-07-07] (Microsoft Corporation)
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23824 2015-07-07] (Microsoft Corporation)
R2 WysePocketCloud; C:\Program Files (x86)\Wyse\PocketCloud\PocketCloudService.exe [16176 2013-08-22] ()
R2 WyseRemoteAccess; C:\Program Files (x86)\Wyse\PocketCloud\WyseRemoteAccess.exe [1785344 2013-08-19] (DELL Inc.) [File not signed]

===================== Drivers (Whitelisted) ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R3 athr; C:\Windows\system32\DRIVERS\athwbx.sys [3881472 2013-12-12] (Qualcomm Atheros Communications, Inc.)
S3 BTATH_LWFLT; C:\Windows\system32\DRIVERS\btath_lwflt.sys [77464 2014-01-08] (Qualcomm Atheros)
S3 BthLEEnum; C:\Windows\system32\DRIVERS\BthLEEnum.sys [226304 2014-03-18] (Microsoft Corporation)
R3 cfwids; C:\Windows\System32\drivers\cfwids.sys [77536 2015-07-02] (McAfee, Inc.)
R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [91712 2013-03-05] (CyberLink)
R3 DDDriver; C:\Windows\system32\drivers\DDDriver64Dcsa.sys [23760 2015-02-26] (Dell Computer Corporation)
R3 DellProf; C:\Windows\system32\drivers\DellProf.sys [24240 2015-05-22] (Dell Computer Corporation)
R3 DellRbtn; C:\Windows\System32\drivers\DellRbtn.sys [10752 2013-01-24] (OSR Open Systems Resources, Inc.)
S0 ebdrv; C:\Windows\System32\drivers\evbda.sys [3357024 2013-08-22] (Broadcom Corporation)
S3 HipShieldK; C:\Windows\System32\drivers\HipShieldK.sys [207208 2015-05-19] (McAfee, Inc.)
R3 MEIx64; C:\Windows\System32\drivers\TeeDriverx64.sys [100312 2013-12-10] (Intel Corporation)
R3 mfeaack; C:\Windows\System32\drivers\mfeaack.sys [412440 2015-07-02] (McAfee, Inc.)
R3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [347800 2015-07-02] (McAfee, Inc.)
S0 mfeelamk; C:\Windows\System32\drivers\mfeelamk.sys [80920 2015-07-02] (McAfee, Inc.)
R3 mfefirek; C:\Windows\System32\drivers\mfefirek.sys [496888 2015-07-02] (McAfee, Inc.)
R0 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [875928 2015-07-02] (McAfee, Inc.)
R3 mfencbdc; C:\Windows\System32\DRIVERS\mfencbdc.sys [529080 2015-06-28] (McAfee, Inc.)
S3 mfencrk; C:\Windows\System32\DRIVERS\mfencrk.sys [109728 2015-06-28] (McAfee, Inc.)
R3 mfesapsn; C:\Program Files (x86)\McAfee\SiteAdvisor\x64\mfesapsn.sys [37960 2015-09-10] (McAfee, Inc.)
R0 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [344704 2015-07-02] (McAfee, Inc.)
S3 ssmirrdr; C:\Windows\system32\DRIVERS\ssmirrdr.sys [10112 2014-10-28] (support.com, Inc)
R3 SynRMIHID; C:\Windows\system32\DRIVERS\SynRMIHID.sys [41200 2014-01-15] (Synaptics Incorporated)
S3 WdBoot; C:\Windows\system32\drivers\WdBoot.sys [44560 2015-07-07] (Microsoft Corporation)
S3 WdFilter; C:\Windows\system32\drivers\WdFilter.sys [270168 2015-07-07] (Microsoft Corporation)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114520 2015-07-07] (Microsoft Corporation)
R3 PCDSRVC{3B54B31B-D06B6431-06020200}_0; \??\c:\program files\dell\supportassist\pcdsrvc_x64.pkms [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-09-19 18:25 - 2015-09-19 18:26 - 00019506 _____ C:\Users\Wendy\Desktop\FRST.txt
2015-09-19 18:25 - 2015-09-19 18:25 - 00000000 ____D C:\FRST
2015-09-19 18:24 - 2015-09-19 18:24 - 02191360 _____ (Farbar) C:\Users\Wendy\Desktop\FRST64.exe
2015-09-19 18:23 - 2015-09-19 18:24 - 01695232 _____ (Farbar) C:\Users\Wendy\Downloads\FRST.exe
2015-09-18 12:49 - 2015-09-18 13:04 - 00000000 ____D C:\Program Files (x86)\LogMeIn Rescue RC - 621c2edb-9a69-46ce-b7f6-d9b0cd3fc49f
2015-09-18 12:48 - 2015-09-18 16:43 - 00000000 ____D C:\Users\Wendy\AppData\Local\LogMeIn Rescue Applet
2015-09-17 12:43 - 2015-09-17 12:43 - 00000000 ___SD C:\Users\Wendy\Documents\My Data Sources
2015-09-11 18:26 - 2015-09-19 11:50 - 00000000 ____D C:\Users\Wendy\Documents\Word Chapter 3
2015-09-11 17:32 - 2015-09-02 22:18 - 02531400 _____ (Microsoft Corporation) C:\Windows\system32\msxml6.dll
2015-09-11 17:32 - 2015-09-02 22:17 - 01903848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml6.dll
2015-09-11 17:32 - 2015-09-02 14:48 - 02345472 _____ (Microsoft Corporation) C:\Windows\system32\msxml3.dll
2015-09-11 17:32 - 2015-09-02 13:09 - 01556992 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3.dll
2015-09-11 17:32 - 2015-07-22 10:19 - 00041984 _____ (Microsoft Corporation) C:\Windows\system32\UtcResources.dll
2015-09-11 17:32 - 2015-07-22 09:52 - 01633792 _____ (Microsoft Corporation) C:\Windows\system32\diagtrack.dll
2015-09-11 17:32 - 2015-07-17 10:15 - 00951296 _____ (Microsoft Corporation) C:\Windows\system32\tdh.dll
2015-09-11 17:32 - 2015-07-17 10:10 - 00749568 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tdh.dll
2015-09-11 17:31 - 2015-07-13 15:10 - 00411455 _____ C:\Windows\system32\ApnDatabase.xml
2015-09-11 17:31 - 2015-07-09 12:14 - 00228864 _____ (Microsoft Corporation) C:\Windows\system32\profsvc.dll
2015-09-11 17:31 - 2015-07-03 17:51 - 01380056 _____ (Microsoft Corporation) C:\Windows\system32\gdi32.dll
2015-09-11 17:31 - 2015-07-03 10:00 - 01097216 _____ (Microsoft Corporation) C:\Windows\SysWOW64\gdi32.dll
2015-09-11 17:31 - 2015-06-27 07:47 - 00118616 _____ (Microsoft Corporation) C:\Windows\system32\consent.exe
2015-09-11 17:31 - 2015-06-19 13:07 - 02819072 _____ (Microsoft Corporation) C:\Windows\system32\SettingsHandlers.dll
2015-09-11 17:26 - 2015-07-10 15:06 - 00118272 ____C (Microsoft Corporation) C:\Windows\system32\Drivers\bthpan.sys
2015-09-10 18:00 - 2015-08-26 22:48 - 00136904 _____ (Microsoft Corporation) C:\Windows\system32\wuauclt.exe
2015-09-10 18:00 - 2015-08-26 14:00 - 00721920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapi.dll
2015-09-10 18:00 - 2015-08-26 14:00 - 00124928 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuwebv.dll
2015-09-10 18:00 - 2015-08-26 14:00 - 00081920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wudriver.dll
2015-09-10 18:00 - 2015-08-26 14:00 - 00029696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapp.exe
2015-09-10 18:00 - 2015-08-26 10:46 - 03705344 _____ (Microsoft Corporation) C:\Windows\system32\wuaueng.dll
2015-09-10 18:00 - 2015-08-26 10:29 - 02240512 _____ (Microsoft Corporation) C:\Windows\system32\wucltux.dll
2015-09-10 18:00 - 2015-08-26 10:27 - 00891904 _____ (Microsoft Corporation) C:\Windows\system32\wuapi.dll
2015-09-10 18:00 - 2015-08-26 10:27 - 00409088 _____ (Microsoft Corporation) C:\Windows\system32\WUSettingsProvider.dll
2015-09-10 18:00 - 2015-08-26 10:26 - 00140288 _____ (Microsoft Corporation) C:\Windows\system32\wuwebv.dll
2015-09-10 18:00 - 2015-08-26 10:26 - 00095744 _____ (Microsoft Corporation) C:\Windows\system32\wudriver.dll
2015-09-10 18:00 - 2015-08-26 10:26 - 00035840 _____ (Microsoft Corporation) C:\Windows\system32\wuapp.exe
2015-09-10 17:59 - 2015-08-22 14:19 - 25188352 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2015-09-10 17:59 - 2015-08-22 13:35 - 02886144 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2015-09-10 17:59 - 2015-08-22 13:34 - 00585216 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2015-09-10 17:59 - 2015-08-22 13:22 - 19856384 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2015-09-10 17:59 - 2015-08-22 13:21 - 00817664 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2015-09-10 17:59 - 2015-08-22 13:20 - 05923840 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2015-09-10 17:59 - 2015-08-22 12:55 - 00504832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2015-09-10 17:59 - 2015-08-22 12:50 - 02279424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2015-09-10 17:59 - 2015-08-22 12:50 - 01032704 _____ (Microsoft Corporation) C:\Windows\system32\inetcomm.dll
2015-09-10 17:59 - 2015-08-22 12:45 - 00665600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2015-09-10 17:59 - 2015-08-22 12:44 - 00262144 _____ (Microsoft Corporation) C:\Windows\system32\webcheck.dll
2015-09-10 17:59 - 2015-08-22 12:41 - 14451712 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2015-09-10 17:59 - 2015-08-22 12:41 - 00801280 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2015-09-10 17:59 - 2015-08-22 12:41 - 00720384 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2015-09-10 17:59 - 2015-08-22 12:41 - 00374784 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2015-09-10 17:59 - 2015-08-22 12:39 - 02126336 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2015-09-10 17:59 - 2015-08-22 12:28 - 04520448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2015-09-10 17:59 - 2015-08-22 12:26 - 02427392 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2015-09-10 17:59 - 2015-08-22 12:23 - 00880128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcomm.dll
2015-09-10 17:59 - 2015-08-22 12:22 - 12857344 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2015-09-10 17:59 - 2015-08-22 12:20 - 00230400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\webcheck.dll
2015-09-10 17:59 - 2015-08-22 12:18 - 02052608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2015-09-10 17:59 - 2015-08-22 12:18 - 00689152 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2015-09-10 17:59 - 2015-08-22 12:18 - 00327168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2015-09-10 17:59 - 2015-08-22 12:14 - 01545728 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2015-09-10 17:59 - 2015-08-22 12:01 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2015-09-10 17:59 - 2015-08-22 12:00 - 01951232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2015-09-10 17:59 - 2015-08-22 11:56 - 01310720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2015-09-10 17:59 - 2015-08-22 11:55 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2015-09-10 17:59 - 2015-07-30 13:18 - 00268288 _____ (Microsoft Corporation) C:\Windows\system32\InkEd.dll
2015-09-10 17:59 - 2015-07-30 12:22 - 00230912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\InkEd.dll
2015-09-10 17:59 - 2015-07-22 10:34 - 02775552 _____ (Microsoft Corporation) C:\Windows\system32\authui.dll
2015-09-10 17:59 - 2015-07-22 10:33 - 01728000 _____ (Microsoft Corporation) C:\Windows\system32\Windows.UI.Immersive.dll
2015-09-10 17:58 - 2015-09-01 22:56 - 04175872 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2015-09-10 17:58 - 2015-09-01 22:55 - 00358912 _____ (Adobe Systems Incorporated) C:\Windows\system32\atmfd.dll
2015-09-10 17:58 - 2015-09-01 22:50 - 00044032 _____ (Adobe Systems) C:\Windows\system32\atmlib.dll
2015-09-10 17:58 - 2015-09-01 22:17 - 00301568 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\atmfd.dll
2015-09-10 17:58 - 2015-09-01 22:13 - 00035840 _____ (Adobe Systems) C:\Windows\SysWOW64\atmlib.dll
2015-09-10 17:58 - 2015-08-03 17:15 - 00074928 _____ (Microsoft Corporation) C:\Windows\system32\appidapi.dll
2015-09-10 17:58 - 2015-08-03 17:15 - 00065600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\appidapi.dll
2015-09-10 17:58 - 2015-08-01 10:22 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\appidsvc.dll
2015-09-10 17:58 - 2015-07-31 23:47 - 00229376 _____ (Microsoft Corporation) C:\Windows\system32\schtasks.exe
2015-09-10 17:58 - 2015-07-31 23:45 - 00182784 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schtasks.exe
2015-09-10 17:58 - 2015-07-31 23:38 - 01265152 _____ (Microsoft Corporation) C:\Windows\system32\schedsvc.dll
2015-09-10 17:58 - 2015-07-31 23:37 - 00468992 _____ (Microsoft Corporation) C:\Windows\system32\taskeng.exe
2015-09-10 17:58 - 2015-07-31 23:37 - 00359936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\taskeng.exe
2015-09-10 17:58 - 2015-07-22 10:25 - 02461184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\authui.dll
2015-09-10 17:58 - 2015-07-22 10:25 - 01546752 _____ (Microsoft Corporation) C:\Windows\SysWOW64\Windows.UI.Immersive.dll
2015-09-10 17:58 - 2015-07-18 14:31 - 00194048 _____ (Microsoft Corporation) C:\Windows\system32\shacct.dll
2015-09-10 17:58 - 2015-07-18 14:29 - 00655872 _____ (Microsoft Corporation) C:\Windows\system32\SettingSync.dll
2015-09-10 17:58 - 2015-07-18 14:29 - 00148480 _____ (Microsoft Corporation) C:\Windows\SysWOW64\shacct.dll
2015-09-10 17:58 - 2015-07-18 14:27 - 00520192 _____ (Microsoft Corporation) C:\Windows\SysWOW64\SettingSync.dll
2015-09-10 17:58 - 2015-07-13 23:27 - 00063488 _____ (Microsoft Corporation) C:\Windows\system32\tzsync.exe
2015-09-08 10:25 - 2015-09-17 12:25 - 00000000 ____D C:\Users\Wendy\Documents\Word chapter 2
2015-09-03 18:17 - 2015-09-16 01:41 - 00003064 _____ C:\Windows\System32\Tasks\McAfeeLogon
2015-09-03 18:17 - 2015-09-16 01:41 - 00000000 ____D C:\Windows\System32\Tasks\McAfee
2015-09-03 13:00 - 2015-08-13 21:50 - 00794088 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-09-03 13:00 - 2015-08-13 21:50 - 00179688 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-09-03 00:38 - 2015-09-03 12:57 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox
2015-09-03 00:07 - 2015-07-30 10:04 - 00124624 _____ (Microsoft Corporation) C:\Windows\system32\PresentationCFFRasterizerNative_v0300.dll
2015-09-03 00:07 - 2015-07-30 09:48 - 00103120 _____ (Microsoft Corporation) C:\Windows\SysWOW64\PresentationCFFRasterizerNative_v0300.dll
2015-09-02 23:50 - 2015-09-02 23:58 - 00000000 ___HD C:\$Windows.~BT
2015-09-02 23:41 - 2015-07-28 19:24 - 00025776 _____ (Microsoft Corporation) C:\Windows\system32\CompatTelRunner.exe
2015-09-02 23:41 - 2015-07-28 10:24 - 01148416 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2015-09-02 23:41 - 2015-07-28 10:24 - 01116160 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2015-09-02 23:41 - 2015-07-28 10:24 - 00774144 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2015-09-02 23:41 - 2015-07-28 10:24 - 00743424 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2015-09-02 23:41 - 2015-07-28 10:24 - 00437248 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2015-09-02 23:41 - 2015-07-28 10:24 - 00069120 _____ (Microsoft Corporation) C:\Windows\system32\acmigration.dll
2015-09-02 23:41 - 2015-07-14 17:59 - 01113944 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ndis.sys
2015-09-02 23:41 - 2015-07-14 17:59 - 00487256 _____ (Microsoft Corporation) C:\Windows\system32\netcfgx.dll
2015-09-02 23:41 - 2015-07-14 17:59 - 00393560 _____ (Microsoft Corporation) C:\Windows\SysWOW64\netcfgx.dll
2015-09-02 23:41 - 2015-07-07 05:40 - 00270168 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\WdFilter.sys
2015-09-02 23:41 - 2015-07-07 05:40 - 00114520 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\WdNisDrv.sys
2015-09-02 23:41 - 2015-07-07 05:40 - 00044560 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\WdBoot.sys
2015-09-02 23:41 - 2015-06-12 13:03 - 18823680 _____ (Microsoft Corporation) C:\Windows\system32\Windows.UI.Xaml.dll
2015-09-02 23:41 - 2015-06-12 12:36 - 15159296 _____ (Microsoft Corporation) C:\Windows\SysWOW64\Windows.UI.Xaml.dll
2015-09-02 23:41 - 2015-06-11 16:12 - 02476376 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tcpip.sys
2015-09-02 23:41 - 2015-06-11 16:12 - 00428888 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\FWPKCLNT.SYS
2015-09-02 23:40 - 2015-07-15 20:29 - 07458648 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2015-09-02 23:40 - 2015-07-15 20:29 - 01735000 _____ (Microsoft Corporation) C:\Windows\system32\ntdll.dll
2015-09-02 23:40 - 2015-07-15 20:29 - 00101720 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mountmgr.sys
2015-09-02 23:40 - 2015-07-15 20:28 - 01499920 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntdll.dll
2015-09-02 23:40 - 2015-07-10 13:54 - 01217024 _____ (Microsoft Corporation) C:\Windows\system32\sysmain.dll
2015-09-02 23:40 - 2015-07-01 18:19 - 00228864 _____ (Microsoft Corporation) C:\Windows\system32\WebClnt.dll
2015-09-02 23:40 - 2015-07-01 18:16 - 00104448 _____ (Microsoft Corporation) C:\Windows\system32\davclnt.dll
2015-09-02 23:40 - 2015-07-01 17:37 - 00198656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WebClnt.dll
2015-09-02 23:40 - 2015-07-01 17:35 - 00087040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\davclnt.dll
2015-09-02 23:39 - 2015-07-16 16:36 - 00417792 _____ (Microsoft Corporation) C:\Windows\system32\html.iec
2015-09-02 23:39 - 2015-07-16 16:23 - 00615936 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2015-09-02 23:39 - 2015-07-16 15:53 - 00145408 _____ (Microsoft Corporation) C:\Windows\system32\iepeers.dll
2015-09-02 23:39 - 2015-07-16 15:50 - 00341504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\html.iec
2015-09-02 23:39 - 2015-07-16 15:41 - 00479232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2015-09-02 23:39 - 2015-07-16 15:14 - 02880000 _____ (Microsoft Corporation) C:\Windows\system32\actxprxy.dll
2015-09-02 23:39 - 2015-07-16 14:52 - 01048576 _____ (Microsoft Corporation) C:\Windows\SysWOW64\actxprxy.dll
2015-09-02 23:38 - 2015-07-13 15:46 - 00059392 _____ (Microsoft Corporation) C:\Windows\system32\csrsrv.dll
2015-09-02 23:38 - 2015-07-13 15:45 - 00059392 _____ (Microsoft Corporation) C:\Windows\system32\basesrv.dll
2015-09-02 23:38 - 2015-07-10 14:19 - 01101824 _____ (Microsoft Corporation) C:\Windows\system32\rdvidcrl.dll
2015-09-02 23:38 - 2015-07-10 13:14 - 00856064 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rdvidcrl.dll
2015-09-02 23:38 - 2015-07-10 13:13 - 07032320 _____ (Microsoft Corporation) C:\Windows\system32\mstscax.dll
2015-09-02 23:38 - 2015-07-10 12:31 - 06213120 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstscax.dll
2015-09-02 23:38 - 2015-07-09 13:13 - 00221184 _____ (Microsoft Corporation) C:\Windows\system32\notepad.exe
2015-09-02 23:38 - 2015-07-09 13:13 - 00221184 _____ (Microsoft Corporation) C:\Windows\notepad.exe
2015-09-02 23:38 - 2015-07-09 12:30 - 00212992 _____ (Microsoft Corporation) C:\Windows\SysWOW64\notepad.exe
2015-09-02 23:33 - 2015-07-29 10:37 - 01994752 _____ (Microsoft Corporation) C:\Windows\system32\DWrite.dll
2015-09-02 23:33 - 2015-07-29 10:30 - 01381888 _____ (Microsoft Corporation) C:\Windows\system32\FntCache.dll
2015-09-02 23:33 - 2015-07-29 10:23 - 01559552 _____ (Microsoft Corporation) C:\Windows\SysWOW64\DWrite.dll
2015-09-01 13:32 - 2015-09-08 13:38 - 00000000 ____D C:\Users\Wendy\Documents\Word chapter 1

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-09-19 18:25 - 2014-08-01 09:53 - 02092895 _____ C:\Windows\WindowsUpdate.log
2015-09-19 18:25 - 2014-03-18 05:53 - 00863592 _____ C:\Windows\system32\PerfStringBackup.INI
2015-09-19 18:22 - 2015-01-17 18:07 - 00000000 ___RD C:\Users\Wendy\OneDrive
2015-09-19 18:22 - 2013-08-22 11:36 - 00000000 ____D C:\Windows\system32\sru
2015-09-19 11:47 - 2015-07-07 21:03 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-09-19 11:27 - 2014-12-10 14:38 - 00003598 _____ C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-3486737862-1883244316-3140767006-1001
2015-09-19 00:04 - 2013-08-22 10:46 - 00054123 _____ C:\Windows\setupact.log
2015-09-18 20:45 - 2013-08-22 09:25 - 00262144 ___SH C:\Windows\system32\config\ELAM
2015-09-18 09:08 - 2014-12-10 14:32 - 00000000 ____D C:\Users\Wendy\AppData\Local\Packages
2015-09-18 09:05 - 2015-02-09 12:46 - 00098304 ___SH C:\Users\Wendy\Downloads\Thumbs.db
2015-09-17 10:49 - 2013-08-22 11:36 - 00000000 ____D C:\Windows\rescache
2015-09-16 20:06 - 2014-08-01 10:19 - 00000000 ____D C:\Program Files (x86)\Dell Backup and Recovery
2015-09-16 19:42 - 2014-12-10 15:02 - 00000000 ____D C:\Program Files (x86)\McAfee
2015-09-16 19:41 - 2014-03-18 05:44 - 00068468 _____ C:\Windows\PFRO.log
2015-09-16 19:41 - 2013-08-22 10:45 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2015-09-16 19:41 - 2013-08-22 09:25 - 00524288 ___SH C:\Windows\system32\config\BBI
2015-09-15 19:25 - 2014-12-10 15:11 - 00000000 ____D C:\Program Files\Microsoft Office 15
2015-09-15 10:01 - 2014-12-10 15:17 - 00003088 _____ C:\Windows\System32\Tasks\Microsoft OneDrive Auto Update Task-S-1-5-21-3486737862-1883244316-3140767006-1001
2015-09-12 21:24 - 2013-08-22 11:20 - 00000000 ____D C:\Windows\CbsTemp
2015-09-12 21:22 - 2015-01-27 19:44 - 00000000 ____D C:\Windows\system32\MRT
2015-09-11 15:16 - 2013-08-22 10:44 - 00381968 _____ C:\Windows\system32\FNTCACHE.DAT
2015-09-11 09:49 - 2014-03-18 05:38 - 00000000 ____D C:\Program Files\Windows Journal
2015-09-11 09:49 - 2013-08-22 11:36 - 00000000 ____D C:\Windows\PolicyDefinitions
2015-09-04 20:24 - 2013-08-22 11:36 - 00000000 ____D C:\Windows\AppReadiness
2015-09-04 17:56 - 2015-06-14 19:13 - 00054272 ___SH C:\Users\Wendy\Desktop\Thumbs.db
2015-09-04 11:46 - 2014-08-01 10:15 - 00000000 ____D C:\ProgramData\McAfee
2015-09-04 09:47 - 2015-07-07 21:03 - 00003718 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2015-09-03 20:24 - 2015-07-21 16:24 - 00003348 _____ C:\Windows\System32\Tasks\McAfee Remediation (Prepare)
2015-09-03 18:18 - 2014-12-10 15:00 - 00000000 ____D C:\Program Files\Common Files\McAfee
2015-09-03 12:57 - 2015-06-30 15:16 - 00000000 ____D C:\Program Files\Microsoft Silverlight
2015-09-03 12:57 - 2015-06-30 15:16 - 00000000 ____D C:\Program Files (x86)\Microsoft Silverlight
2015-09-03 12:57 - 2015-06-30 15:13 - 00000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
2015-09-03 03:14 - 2015-01-27 20:27 - 00000000 ___SD C:\Windows\system32\CompatTel
2015-09-03 03:14 - 2015-01-27 20:27 - 00000000 ____D C:\Windows\system32\appraiser
2015-09-03 03:14 - 2013-08-22 11:36 - 00000000 ___RD C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools
2015-09-03 03:14 - 2013-08-22 11:36 - 00000000 ___RD C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories
2015-09-03 03:14 - 2013-08-22 11:36 - 00000000 ___RD C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools
2015-09-03 03:14 - 2013-08-22 11:36 - 00000000 ___RD C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories
2015-09-03 03:14 - 2013-08-22 11:36 - 00000000 ____D C:\Program Files\Windows Defender
2015-09-03 03:14 - 2013-08-22 11:36 - 00000000 ____D C:\Program Files (x86)\Windows Defender
2015-09-03 00:07 - 2015-06-30 15:16 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2015-09-03 00:00 - 2014-08-01 10:00 - 00000000 ____D C:\Windows\Panther
2015-08-30 16:01 - 2015-04-14 12:19 - 00004956 _____ C:\Windows\System32\Tasks\Microsoft Office 15 Sync Maintenance for HOME-Jesse home
2015-08-30 15:57 - 2013-08-22 11:36 - 00000000 ____D C:\Windows\system32\NDF
2015-08-30 15:51 - 2013-08-22 11:36 - 00000000 ____D C:\Windows\LiveKernelReports
2015-08-30 15:47 - 2014-12-10 14:34 - 00000000 ____D C:\Users\Wendy\Documents\Bluetooth Folder
2015-08-26 18:37 - 2015-01-27 19:44 - 134753440 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe

==================== Files in the root of some directories =======

2015-01-01 13:14 - 2015-01-01 13:14 - 0000057 _____ () C:\ProgramData\Ament.ini
2014-08-01 09:44 - 2014-08-01 09:44 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
2014-08-01 10:06 - 2014-08-01 10:07 - 0000121 _____ () C:\ProgramData\{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}.log
2014-08-01 10:02 - 2014-08-01 10:03 - 0000106 _____ () C:\ProgramData\{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}.log
2014-08-01 10:03 - 2014-08-01 10:05 - 0000111 _____ () C:\ProgramData\{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}.log
2014-08-01 10:05 - 2014-08-01 10:06 - 0000108 _____ () C:\ProgramData\{B46BEA36-0B71-4A4E-AE41-87241643FA0A}.log
2014-08-01 10:02 - 2014-08-01 10:02 - 0000107 _____ () C:\ProgramData\{C59C179C-668D-49A9-B6EA-0121CCFC1243}.log

Some files in TEMP:
====================
C:\Users\Wendy\AppData\Local\Temp\BSvcProcessor.exe
C:\Users\Wendy\AppData\Local\Temp\BSvcUpdater.exe


==================== Bamital & volsnap =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2015-09-17 09:39

==================== End of FRST.txt ============================


  • 0

#4
Bakerj47

Bakerj47

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Additional scan result of Farbar Recovery Scan Tool (x64) Version:15-09-2015
Ran by Jesse (2015-09-19 18:27:24)
Running from C:\Users\Wendy\Desktop
Windows 8.1 (X64) (2014-12-10 18:32:19)
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-3486737862-1883244316-3140767006-500 - Administrator - Disabled)
Guest (S-1-5-21-3486737862-1883244316-3140767006-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-3486737862-1883244316-3140767006-1003 - Limited - Enabled)
Jesse (S-1-5-21-3486737862-1883244316-3140767006-1001 - Administrator - Enabled) => C:\Users\Wendy

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: McAfee Anti-Virus and Anti-Spyware (Enabled - Up to date) {DA9F8ED0-D0DE-39CC-F55A-51AB4CC1B556}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: McAfee Anti-Virus and Anti-Spyware (Enabled - Up to date) {61FE6F34-F6E4-3642-CFEA-6AD93746FFEB}
FW: McAfee Firewall (Enabled) {E2A40FF5-9AB1-3894-DE05-F89EB212F22D}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.232 - Adobe Systems Incorporated)
Amazon 1Button App (HKLM-x32\...\{0A7D6F3C-F2AB-48ED-BE23-99791BFF87D6}) (Version: 1.0.0.4 - Amazon)
CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
Dell Backup and Recovery - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.7.1.2 - Dell Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.7.1.2 - Dell Inc.)
Dell Data Vault (Version: 4.3.4.0 - Dell Inc.) Hidden
Dell Digital Delivery (HKLM-x32\...\{D850CB7E-72BC-4510-BA4F-48932BFAB295}) (Version: 2.9.901.0 - Dell Products, LP)
Dell Product Registration (HKLM-x32\...\{24F2AD94-CC1B-4294-B184-D4D31A3186A7}) (Version: 2.42.0012 - Aviata Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.1.6664.10 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 1.1.0.47 - Dell)
Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 18.0.7.1 - Synaptics Incorporated)
Dell Update (HKLM-x32\...\{C87ADBDA-EF36-4A53-B05C-DBCD98D3A2CA}) (Version: 1.4.2000.0 - Dell Inc.)
Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Dell Inc.)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.23.1766 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3412 - Intel Corporation)
McAfee LiveSafe – Internet Security (HKLM-x32\...\MSC) (Version: 14.0.4121 - McAfee, Inc.)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
McAfee WebAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 4.0.158 - McAfee, Inc.)
Microsoft Office Home and Student 2013 - en-us (HKLM\...\HomeStudentRetail - en-us) (Version: 15.0.4753.1002 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-3486737862-1883244316-3140767006-1001\...\OneDriveSetup.exe) (Version: 17.3.5951.0827 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 40.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 40.0.3 (x86 en-US)) (Version: 40.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 40.0.3.5716 - Mozilla)
My Dell Client Framework (HKLM-x32\...\InstallShield_{05F1B866-2372-4E82-9AA8-C64FB11CEF8B}) (Version: 1.0.0.3 - Dell)
My Dell Client Framework (x32 Version: 1.0.0.3 - Dell) Hidden
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4753.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4753.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4753.1002 - Microsoft Corporation) Hidden
PocketCloud (HKLM-x32\...\{D9752C7D-A595-4687-A0D5-362E9C311C55}) (Version: 2.7.14 - Wyse Technology)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.314 - Qualcomm Atheros Communications)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.1.18 - Dell Inc.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9600.39054 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7161 - Realtek Semiconductor Corp.)

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== Restore Points =========================

02-09-2015 23:43:26 Windows Update
08-09-2015 10:20:18 Windows Update
12-09-2015 21:19:14 Windows Update

==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2013-08-22 09:25 - 2013-08-22 09:25 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {0746A53F-A615-4546-8A36-79B1A876A8F8} - System32\Tasks\Dell\Dell Product Registration => C:\Program Files (x86)\Dell Product Registration\prodreg.exe [2014-10-31] (Aviata Inc)
Task: {20C5AD63-1A43-4D7E-9BD2-74A98F676ECD} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\Dell\SupportAssist\sessionchecker.exe [2015-05-25] (PC-Doctor, Inc.)
Task: {27C362E3-A91F-4E41-9061-197A2F0616D2} - System32\Tasks\Microsoft OneDrive Auto Update Task-S-1-5-21-3486737862-1883244316-3140767006-1001 => %localappdata%\Microsoft\OneDrive\OneDrive.exe
Task: {40CDB484-8AA3-483C-85E3-00A4B4A6B3D2} - System32\Tasks\PocketCloud => C:\Program Files (x86)\Wyse\PocketCloud\PocketCloudDesktopApp.exe [2013-08-22] ()
Task: {416E103D-1827-4D21-94AA-4367850C425C} - System32\Tasks\Microsoft\Windows\Application Experience\ProgramDataUpdater => Rundll32.exe invagent.dll,RunUpdate -noappraiser
Task: {497965CC-4627-43AA-B578-D16C788A69AD} - System32\Tasks\Microsoft Office 15 Sync Maintenance for HOME-Jesse home => C:\Program Files\Microsoft Office 15\Root\Office15\MsoSync.exe [2015-08-11] (Microsoft Corporation)
Task: {4A3760A2-2E72-4DE2-9B34-260F2B404295} - System32\Tasks\Dell SupportAssistAgent AutoUpdate => C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssist.exe [2015-06-11] (Dell Inc.)
Task: {4D363CDB-CC3B-4ED5-A385-90CB6B052FAF} - System32\Tasks\PocketCloudUpdater => C:\Program
Task: {57C32EEF-4FD5-4374-902B-F047B3DE8A08} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-09-04] (Adobe Systems Incorporated)
Task: {6292B172-6621-4214-BA2E-F29A9D669124} - System32\Tasks\Dell\Dell Product Registration Update => C:\Program Files (x86)\Dell Product Registration\prodreg.exe [2014-10-31] (Aviata Inc)
Task: {64FFAD0A-038F-41C4-AE68-24401472C1D4} - System32\Tasks\Synaptics TouchPad Enhancements => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2014-01-15] (Synaptics Incorporated)
Task: {6D65B566-19CB-4B1A-AB17-1DB3789E79A1} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2015-08-11] (Microsoft Corporation)
Task: {7FFECB71-A77B-4D84-B3A4-B5D149CA5266} - System32\Tasks\CLMLSvc_P2G8 => C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe [2013-03-04] (CyberLink)
Task: {866C279A-B257-4B3A-8BDD-DC931AE23389} - System32\Tasks\McAfee\McAfee Auto Maintenance Task Agent
Task: {8AF27C76-7811-4986-86ED-419C19A719F3} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2015-08-11] (Microsoft Corporation)
Task: {937AAD25-3142-41B0-AD52-52CAC38EDE5B} - System32\Tasks\CLVDLauncher => C:\Program Files (x86)\CyberLink\Power2Go8\CLVDLauncher.exe [2013-03-22] (CyberLink Corp.)
Task: {A191228E-F438-4E5D-8886-BC66A796ED3D} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\Windows\system32\MRT.exe [2015-08-26] (Microsoft Corporation)
Task: {A8EEFA3B-6D65-424C-B802-F7BE092E8D44} - System32\Tasks\McAfeeLogon => C:\Program Files\Common Files\McAfee\Platform\McUICnt.exe [2015-07-21] (McAfee, Inc.)
Task: {BC308E3A-0C89-49A7-89F4-62E1F41A7765} - System32\Tasks\PocketCloudVirtualChannel => C:\Program Files (x86)\Wyse\PocketCloud\WPCRDPVirtualChannelServer.exe [2013-08-22] ()
Task: {C46270FA-E277-463F-83CB-AC250281F934} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\Dell\SupportAssist\uaclauncher.exe [2015-05-25] (PC-Doctor, Inc.)
Task: {CE0FA887-1926-4571-B4DC-8E477F1908B9} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe
Task: {EAD2AE3E-23BD-4123-8874-8D20A520AD83} - System32\Tasks\GenericSettingsHandler\Windows-Credentials\RetrySyncTask_for_S-1-5-21-3486737862-1883244316-3140767006-1001
Task: {FF47FA7E-B947-4CC4-A714-240BB4A8A415} - System32\Tasks\McAfee Remediation (Prepare) => C:\Program Files\Common Files\AV\McAfee Anti-Virus And Anti-Spyware\upgrade.exe [2015-06-01] (McAfee, Inc.)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

==================== Loaded Modules (Whitelisted) ==============

2014-12-10 15:11 - 2014-05-20 09:19 - 00105640 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll
2013-08-22 14:40 - 2013-08-22 14:40 - 00016176 _____ () C:\Program Files (x86)\Wyse\PocketCloud\PocketCloudService.exe
2013-08-22 14:40 - 2013-08-22 14:40 - 00040240 _____ () C:\Program Files (x86)\Wyse\PocketCloud\AetherServiceLib.dll
2013-08-22 14:40 - 2013-08-22 14:40 - 00046384 _____ () C:\Program Files (x86)\Wyse\PocketCloud\AetherHelperLib.dll
2014-01-10 17:53 - 2014-01-10 17:53 - 00016384 _____ () C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.Interfaces.dll
2014-01-10 17:53 - 2014-01-10 17:53 - 00081408 _____ () C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.Objects.dll
2014-01-10 17:53 - 2014-01-10 17:53 - 00815616 _____ () C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.Resources.dll
2014-01-10 18:24 - 2014-01-10 18:24 - 00052736 _____ () C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.Client.Pulse.Agent.Plugins.SelfUpdate.dll
2014-01-10 18:24 - 2014-01-10 18:24 - 00019968 _____ () C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.Client.Pulse.Agent.Common.dll
2015-09-15 19:24 - 2015-08-11 23:15 - 08900672 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2014-08-01 10:21 - 2014-03-12 15:22 - 00020256 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayIcon.dll
2014-08-01 10:21 - 2014-03-12 15:22 - 00019232 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBROverlayNotBackuped.dll
2014-08-01 10:21 - 2014-03-12 15:22 - 00035104 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBRShellExtension.dll
2014-01-08 04:00 - 2014-01-08 04:00 - 00011264 _____ () C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\Modules\ActivateDesktopDebugger\ActivateDesktopDebugger.dll
2014-01-08 03:58 - 2014-01-08 03:58 - 00086016 _____ () C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\Modules\Map\MAP.dll
2014-01-08 04:03 - 2014-01-08 04:03 - 00012928 _____ () C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\ActivateDesktop.exe
2014-08-01 10:07 - 2013-12-10 11:27 - 01242584 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\ACE.dll
2014-12-10 15:11 - 2015-01-13 18:52 - 00316576 _____ () C:\Program Files\Microsoft Office 15\Root\VFS\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\AppVIsvStream32.dll
2014-12-10 15:11 - 2015-01-02 20:03 - 00316576 _____ () C:\Program Files\Microsoft Office 15\Root\Office15\AppVIsvStream32.dll
2014-08-01 10:03 - 2013-03-04 23:40 - 00626240 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMediaLibrary.dll
2013-03-05 14:41 - 2013-03-05 14:41 - 00015424 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvcPS.dll
2014-12-10 15:11 - 2015-01-02 20:03 - 00316576 _____ () C:\Program Files\Microsoft Office 15\root\office15\AppVIsvStream32.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)

AlternateDataStreams: C:\Users\Wendy\OneDrive:ms-properties
AlternateDataStreams: C:\Users\Wendy\OneDrive.old:ms-properties

==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\McMPFSvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\McNaiAnn => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MCODS => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeaack => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeaack.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeavfk => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeavfk.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefire => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfemms => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfetdi2k => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfetdi2k.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfevtp => ""="Service"

==================== EXE Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)


==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-3486737862-1883244316-3140767006-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\Wendy\Pictures\IMG_0251.JPG
DNS Servers: 192.168.254.254
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)

HKLM\...\StartupApproved\StartupFolder: => "McAfee Security Scan Plus.lnk"
HKLM\...\StartupApproved\Run32: => "mcpltui_exe"

==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [vm-monitoring-nb-session] => (Allow) LPort=139
FirewallRules: [{4F080694-AA63-4E86-9E56-0CC4A5359BFF}] => (Allow) C:\Program Files (x86)\Wyse\PocketCloud\PocketCloudDesktopApp.exe
FirewallRules: [{0ECB2688-3EAC-4EC2-BF52-D3C392B22562}] => (Allow) C:\Program Files (x86)\Wyse\PocketCloud\AetherWindowsService.exe
FirewallRules: [{5382F8A5-2B88-4AB4-BDBF-9456BB897BA5}] => (Allow) C:\Program Files (x86)\Wyse\PocketCloud\WyseRemoteAccess.exe
FirewallRules: [{09CE40C2-BC6D-4F54-875B-F6B5695FB0EA}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDirector10\PDR10.EXE
FirewallRules: [{7F3B33C8-E036-4022-942A-2D0BC6041B58}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\Movie\PowerDVD Cinema\PowerDVDCinema12.exe
FirewallRules: [{38B0E5C0-4DB0-45BA-8894-36FB598E7A75}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe
FirewallRules: [{172C386A-EF2F-4338-90E6-9879B09E808E}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe
FirewallRules: [{C99990AB-D3A1-47BB-9375-389A516F3E01}] => (Allow) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
FirewallRules: [{23BB9302-AD0F-43E4-B682-7F02E3CB762B}] => (Allow) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
FirewallRules: [{9C536A6B-4A81-4E87-8D53-B87133109E7D}] => (Allow) C:\Users\Wendy\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
FirewallRules: [{E72986AF-66F7-497C-AE08-5AB08258F116}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
FirewallRules: [{89B0A8D2-62F0-41D5-B0C8-8A779F9FC092}] => (Allow) C:\Program Files (x86)\Mozilla Firefox\firefox.exe

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (09/19/2015 12:18:56 PM) (Source: Customer Experience Improvement Program) (EventID: 1008) (User: )
Description: 80070005

Error: (09/18/2015 09:45:13 AM) (Source: Customer Experience Improvement Program) (EventID: 1008) (User: )
Description: 80070005

Error: (09/17/2015 09:01:56 PM) (Source: Customer Experience Improvement Program) (EventID: 1008) (User: )
Description: 80070005

Error: (09/16/2015 08:39:52 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program McUICnt.exe version 7.0.4063.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1bac

Start Time: 01d0f0dbcc609465

Termination Time: 31

Application Path: C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe

Report Id: 958ccd9a-5cd4-11e5-8283-b82a72c45702

Faulting package full name:

Faulting package-relative application ID:

Error: (09/16/2015 08:06:21 PM) (Source: Customer Experience Improvement Program) (EventID: 1008) (User: )
Description: 80070005

Error: (09/16/2015 07:44:49 PM) (Source: Microsoft-Windows-LocationProvider) (EventID: 2006) (User: NT AUTHORITY)
Description: There was an error with the Windows Location Provider database

Error: (09/16/2015 07:42:32 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8

Error: (09/16/2015 01:40:49 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: McSACore.exe, version: 4.0.1.152, time stamp: 0x55e6fd1a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ffe084b07bd
Faulting process id: 0x6a4
Faulting application start time: 0xMcSACore.exe0
Faulting application path: McSACore.exe1
Faulting module path: McSACore.exe2
Report Id: McSACore.exe3
Faulting package full name: McSACore.exe4
Faulting package-relative application ID: McSACore.exe5

Error: (09/15/2015 07:25:23 PM) (Source: Microsoft-Windows-RestartManager) (EventID: 10006) (User: HOME)
Description: Application or service 'Microsoft Office Document Cache Sync Client Interface' could not be shut down.

Error: (09/15/2015 10:40:19 AM) (Source: Customer Experience Improvement Program) (EventID: 1008) (User: )
Description: 80070005


System errors:
=============
Error: (09/19/2015 12:28:30 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error:
%%1058

Error: (09/18/2015 11:11:38 PM) (Source: ACPI) (EventID: 10) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error: (09/18/2015 10:48:16 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error:
%%1058

Error: (09/18/2015 08:31:15 PM) (Source: ACPI) (EventID: 10) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error: (09/18/2015 08:31:15 PM) (Source: ACPI) (EventID: 10) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error: (09/18/2015 12:35:58 PM) (Source: ACPI) (EventID: 10) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error: (09/18/2015 12:35:58 PM) (Source: ACPI) (EventID: 10) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.

Error: (09/18/2015 12:49:24 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error:
%%1058

Error: (09/18/2015 12:19:25 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error:
%%1058

Error: (09/17/2015 10:51:53 PM) (Source: ACPI) (EventID: 10) (User: )
Description: ACPI: ACPI BIOS is attempting to write to an illegal PCI Operation Region (0x4), Please contact your system vendor for technical assistance.


==================== Memory info ===========================

Processor: Intel® Core™ i3-4030U CPU @ 1.90GHz
Percentage of memory in use: 48%
Total physical RAM: 4000.18 MB
Available physical RAM: 2067.93 MB
Total Virtual: 4742.39 MB
Available Virtual: 2643.57 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:456 GB) (Free:395.05 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 465.8 GB) (Disk ID: 4C7EFDD1)

Partition: GPT.

==================== End of Addition.txt ============================


  • 0

#5
zep516

zep516

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Hello,

Nothing is standing out just some routine adjustments and we will do a few adware scans.

A few items to fix using FRST.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Open notepad (Start =>All Programs => Accessories => Notepad).
Copy/Paste the contents of the code box below into Notepad.
start
CloseProcesses:
CreateRestorePoint:
HKU\S-1-5-21-3486737862-1883244316-3140767006-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-3486737862-1883244316-3140767006-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://dell13.msn.com/?pc=DCJB
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
AlternateDataStreams: C:\Users\Wendy\OneDrive:ms-properties
AlternateDataStreams: C:\Users\Wendy\OneDrive.old:ms-properties
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\McMPFSvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\McNaiAnn => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MCODS => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeaack => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeaack.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeavfk => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeavfk.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefire => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfemms => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfetdi2k => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfetdi2k.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfevtp => ""="Service"
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state Off
CMD: bitsadmin /reset /allusers
CMD: netsh winsock reset catalog
CMD: ipconfig /flushdns
RemoveProxy:
hosts:
Emptytemp:
  • Click Format and ensure Wordwrap is unchecked.
  • Save as Fixlist.txt to your Desktop (Must be in this location)
  • Run FRST/FRST64 and press the Fix button just once and wait.
  • If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
  • The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

    Note: If the tool warns you about the version you're using being an outdated version please download and run the updated version.



    Next

    Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the logfile button and the log will open in Notepad.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished and the PC has rebooted.
  • Please post the content of that log file with your next answer.
  • You can find the log file at "C"

    Next

    thisisujrt.gif Please download Junkware Removal Tool to your Desktop.
    Please close your security software to avoid potential conflicts. See Here how to disable you security protection (Anti Virus)
    Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
    The tool will open and start scanning your system.
    Please be patient as this can take a while to complete, depending on your system's specifications.
    On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
    Please post the contents of JRT.txt into your reply.

    In your next reply post;
  • Fixlog.txt
  • The AdwCleaner [SO].txt Log
  • The JRT.txt Log

  • 0

#6
Bakerj47

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Here are the logs:

 

Fix result of Farbar Recovery Scan Tool (x64) Version:15-09-2015
Ran by Jesse (2015-09-20 10:25:21) Run:1
Running from C:\Users\Wendy\Desktop
Loaded Profiles: Jesse (Available Profiles: Jesse)
Boot Mode: Normal
==============================================

fixlist content:
*****************
start
CloseProcesses:
CreateRestorePoint:
HKU\S-1-5-21-3486737862-1883244316-3140767006-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-3486737862-1883244316-3140767006-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://dell13.msn.com/?pc=DCJB
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
AlternateDataStreams: C:\Users\Wendy\OneDrive:ms-properties
AlternateDataStreams: C:\Users\Wendy\OneDrive.old:ms-properties
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\McMPFSvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\McNaiAnn => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MCODS => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeaack => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeaack.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeavfk => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeavfk.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefire => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfemms => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfetdi2k => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfetdi2k.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfevtp => ""="Service"
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state Off
CMD: bitsadmin /reset /allusers
CMD: netsh winsock reset catalog
CMD: ipconfig /flushdns
RemoveProxy:
hosts:
Emptytemp:
*****************

Processes closed successfully.
Restore point was successfully created.
"HKU\S-1-5-21-3486737862-1883244316-3140767006-1001\SOFTWARE\Policies\Microsoft\Internet Explorer" => key removed successfully
HKU\S-1-5-21-3486737862-1883244316-3140767006-1001\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL => value restored successfully
"HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => key removed successfully
HKCR\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => key not found.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => key removed successfully
HKCR\Wow6432Node\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => key not found.
"C:\Users\Wendy\OneDrive" => ":ms-properties" ADS not found.
"C:\Users\Wendy\OneDrive.old" => ":ms-properties" ADS not found.
"HKLM\System\CurrentControlSet\Control\SafeBoot\Minimal\MCODS" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\McMPFSvc" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\McNaiAnn" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\MCODS" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\mfeaack" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\mfeaack.sys" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\mfeavfk" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\mfeavfk.sys" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\mfefire" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\mfefirek" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\mfefirek.sys" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\mfehidk" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\mfehidk.sys" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\mfemms" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\mfetdi2k" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\mfetdi2k.sys" => key removed successfully
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\mfevtp" => key removed successfully

=========  netsh advfirewall reset =========

Ok.


========= End of CMD: =========


=========  netsh advfirewall set allprofiles state Off =========

Ok.


========= End of CMD: =========


=========  bitsadmin /reset /allusers =========


BITSADMIN version 3.0 [ 7.7.9600 ]
BITS administration utility.
© Copyright 2000-2006 Microsoft Corp.

BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.

Unable to cancel {34076054-B9BE-403C-97AA-97D6C2F8A524}.
0 out of 1 jobs canceled.

========= End of CMD: =========


=========  netsh winsock reset catalog =========


Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.


========= End of CMD: =========


=========  ipconfig /flushdns =========


Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========= End of CMD: =========


========= RemoveProxy: =========

HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings => value removed successfully
HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings => value removed successfully
HKU\S-1-5-21-3486737862-1883244316-3140767006-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings => value removed successfully
HKU\S-1-5-21-3486737862-1883244316-3140767006-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings => value removed successfully


========= End of RemoveProxy: =========

C:\Windows\System32\Drivers\etc\hosts => moved successfully
Hosts restored successfully.
EmptyTemp: => 810.4 MB temporary data Removed.


The system needed a reboot..

==== End of Fixlog 10:30:53 ====


  • 0

#7
Bakerj47

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# AdwCleaner v5.008 - Logfile created 20/09/2015 at 10:44:59
# Updated 18/09/2015 by Xplode
# Database : 2015-09-17.3 [Server]
# Operating system : Windows 8.1  (x64)
# Username : Jesse - HOME
# Running from : C:\Users\Wendy\Desktop\adwcleaner_5.008.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****

[-] Folder Deleted : C:\ProgramData\{8AF32939-989B-460A-8726-CA2C776032A1}

***** [ Files ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{26B19FA4-E8A1-4A1B-A163-1A1E46F830DD}
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0A7D6F3C-F2AB-48ED-BE23-99791BFF87D6}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Installer\Features\C3F6D7A0BA2FDE84EB329997B1FF786D
[-] Key Deleted : HKLM\SOFTWARE\Classes\Installer\Products\C3F6D7A0BA2FDE84EB329997B1FF786D
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\C3F6D7A0BA2FDE84EB329997B1FF786D

***** [ Web browsers ] *****


*************************

:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1199 bytes] ##########
 


  • 0

#8
Bakerj47

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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.6.2 (09.14.2015:1)
OS: Windows 8.1 x64
Ran by Jesse on Sun 09/20/2015 at 10:59:35.56
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks

Successfully deleted: [Task] C:\Windows\system32\tasks\PCDEventLauncherTask
Successfully deleted: [Task] C:\Windows\system32\tasks\PCDoctorBackgroundMonitorTask



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{77F0609F-9876-4515-94C0-24BBCE74F346}



~~~ Files



~~~ Folders



~~~ FireFox

Successfully deleted the following from C:\Users\Wendy\AppData\Roaming\mozilla\firefox\profiles\bqbn9vl7.default\prefs.js

user_pref(browser.search.defaultenginename.US, Secure Search);
user_pref(browser.search.order.1, Secure Search);
user_pref(browser.search.selectedEngine, Secure Search);





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 09/20/2015 at 11:02:45.34
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 


  • 0

#9
zep516

zep516

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Hello,

Two things to do next run Malwarebytes and security check...
  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete , make sure that that all Threats are selected, and click Remove Selected.
  • Reboot your computer if prompted.
Posting the Malwarebytes log.
  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • post that saved log to your next reply.
Next

Download Security Check by screen317 from Here or Here
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE: If SecurityCheck aborts and you get the following message: UNSUPPORTED OPERATING SYSTEM! ABORTED! try rebooting the system and then run SecurityCheck again.

Post the Malwarebytes log.
Post the security checkup log.
  • 0

#10
Bakerj47

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Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 9/20/2015
Scan Time: 1:22 PM
Logfile: MBAMscan.txt
Administrator: Yes

Version: 2.1.8.1057
Malware Database: v2015.09.20.03
Rootkit Database: v2015.09.18.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Jesse

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 350085
Time Elapsed: 15 min, 21 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)


  • 0

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#11
Bakerj47

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 Results of screen317's Security Check version 1.008  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled!  
Windows Defender                     
McAfee Anti-Virus and Anti-Spyware   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player     18.0.0.232  
 Mozilla Firefox (40.0.3)
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 


  • 0

#12
zep516

zep516

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ESET Online Scanner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.
  • Please go >>HERE<< then click on: ESET1st.jpg

    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on the ESETexe.jpg icon to install.

    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • Select the option YES, I accept the Terms of Use then click on: ESETsave.jpg
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: EOLS3.gif
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed make sure you first copy the logfile located at C:\Program Files (x86)\ESET\Esetonlinescanner\log.txt).
  • Copy and paste that log as a reply to this topic.
  • Now click on: EOLS4.gif
    (Selecting Uninstall application on close if you so wish)

  • 0

#13
Bakerj47

Bakerj47

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[email protected] as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# EOSSerial=60b418acf3129e459b66608afd8d5a96
# end=init
# utc_time=2015-09-22 09:52:09
# local_time=2015-09-22 05:52:09 (-0500, Eastern Daylight Time)
# country="United States"
# osver=6.2.9200 NT
Update Init
Update Download
esets_scanner_update returned -1 esets_gle=37126
Update Finalize
Updated modules version: 0
Old modules - leave modules
Update Init
Update Download
Update Finalize
Updated modules version: 25892
Update Init
Update Download
esets_scanner_update returned -1 esets_gle=53251
Update Finalize
Updated modules version: 25892
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# EOSSerial=60b418acf3129e459b66608afd8d5a96
# end=updated
# utc_time=2015-09-23 12:10:55
# local_time=2015-09-22 08:10:55 (-0500, Eastern Daylight Time)
# country="United States"
# osver=6.2.9200 NT
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7777
# api_version=3.1.1
# EOSSerial=60b418acf3129e459b66608afd8d5a96
# engine=25892
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2015-09-23 01:01:06
# local_time=2015-09-22 09:01:06 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.2.9200 NT
# compatibility_mode_1='*McAfee*'
# compatibility_mode=5131 16777214 100 97 49565 67399606 0 0
# compatibility_mode_1=''
# compatibility_mode=5893 16776574 100 94 783969 47696834 0 0
# scanned=200432
# found=0
# cleaned=0
# scan_time=3010


  • 0

#14
zep516

zep516

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Computer looks good.

Do you have any issues ?

Thanks
Joe
  • 0

#15
Bakerj47

Bakerj47

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No issues. Just wondering if I should leave the things I downloaded on my computer or if I should uninstall them (FRST, Farbar ect.)

 

Thanks for your help.


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