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hijacked by "I dont know"


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#1
onewjc05

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after starting my laptop a window stating that Win Explorer has encountered a problem and needs to close. I click on Dont Send, window goes away but comes back again after 3-5 seconds. I dont seem to be able to open any other programs besides the task manager. My Spyware Doctor won't run and I don't know how to get out of this mess. I have tried rededit but I don't really know what I'm looking for. Since I'm not able to open an explorer I don't how to get hold of some kind of anti-virus/malware/spam/whatever scanner/remover.
What to do?
J
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#2
onewjc05

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I believe I have the "transponder. "something" on my laptop. problem is that i can't start internet explorer to download the hijackthis log etc. how do I get out on the internet or how do I get my Internet Eplorer to work? Is there another way to get rid of this virus?
J
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#3
Avohir

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Hi and welcome to GTG :tazz:

Sorry for the late reply,
If you’re still looking to resolve this issue,
Please run through the steps outlined in this Topic
Post back a fresh log when done please

If you have resolved this issue please let us know,
Thanks and again sorry for the late reply,

-Avohir
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#4
onewjc05

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Hello there, I was finally able to run the recommended programs but I haven't updated my XP yet (SP2). Still seems like there are some issues. My Spyware Doctor found the transponder virus again.

Below is my HijackThis log.

Logfile of HijackThis v1.99.1
Scan saved at 09:57:29, on 24/06/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\Navnt\navapsvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\Navnt\npssvc.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\PROGRA~1\Navnt\alertsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\LTSMMSG.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\SM1BG.EXE
C:\WINDOWS\tppaldr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\efax\HotTray.exe
C:\Program Files\Common Files\efax\Dllcmd32.exe
C:\Program Files\Navnt\navapw32.exe
C:\MSSQL7\Binn\sqlmangr.exe
C:\Program Files\Flash Desktops\FlashDesktops.exe
C:\Documents and Settings\Johan Carlsson\Desktop\VirusProtect\HijackThis.exe

R3 - URLSearchHook: (no name) - _{8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [Norton Program Scheduler Event Checker] C:\PROGRA~1\Navnt\npscheck.exe
O4 - HKLM\..\Run: [TPP Auto Loader] C:\WINDOWS\tppaldr.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: Flash Desktops 2 Professional.lnk = C:\Program Files\Flash Desktops\FlashDesktops.exe
O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe
O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Norton AntiVirus AutoProtect.lnk = C:\Program Files\Navnt\navapw32.exe
O4 - Global Startup: Service Manager.lnk = C:\MSSQL7\Binn\sqlmangr.exe
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = LexitUK.local
O17 - HKLM\Software\..\Telephony: DomainName = LexitUK.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = LexitUK.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = LexitUK.local
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NAV Alert - Symantec Corporation - C:\PROGRA~1\Navnt\alertsvc.exe
O23 - Service: NAV Auto-Protect - Symantec Corporation - C:\PROGRA~1\Navnt\navapsvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Program Scheduler - Symantec Corporation - C:\PROGRA~1\Navnt\npssvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Tmesbs32 (Tmesbs) - Unknown owner - C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe" /Service (file missing)
O23 - Service: Tmesrv3 (Tmesrv) - Unknown owner - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe" /Service (file missing)
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#5
Avohir

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Download the VX2 cleaner for Ad-Aware here. Install that, then open up Ad-Aware and click on the button that says "Add-ons" in the middle left of the window. Select the VX2 cleaner, and click "run tool" in the bottom right corner of the window. Let that run and have it fix what it finds.

then reboot and post a fresh HijackThis log
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#6
onewjc05

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OK. Ran the add aware tool and here is the hijackthis log.
Thanks,
J

Logfile of HijackThis v1.99.1
Scan saved at 09:23:58, on 03/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\Navnt\navapsvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\Navnt\npssvc.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Navnt\alertsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\LTSMMSG.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\SM1BG.EXE
C:\WINDOWS\tppaldr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\efax\HotTray.exe
C:\Program Files\Common Files\efax\Dllcmd32.exe
C:\Program Files\Navnt\navapw32.exe
C:\MSSQL7\Binn\sqlmangr.exe
C:\Program Files\Flash Desktops\FlashDesktops.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Johan Carlsson\Desktop\VirusProtect\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [Norton Program Scheduler Event Checker] C:\PROGRA~1\Navnt\npscheck.exe
O4 - HKLM\..\Run: [TPP Auto Loader] C:\WINDOWS\tppaldr.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Flash Desktops 2 Professional.lnk = C:\Program Files\Flash Desktops\FlashDesktops.exe
O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe
O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Norton AntiVirus AutoProtect.lnk = C:\Program Files\Navnt\navapw32.exe
O4 - Global Startup: Service Manager.lnk = C:\MSSQL7\Binn\sqlmangr.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1119695054982
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = LexitUK.local
O17 - HKLM\Software\..\Telephony: DomainName = LexitUK.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = LexitUK.local
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NAV Alert - Symantec Corporation - C:\PROGRA~1\Navnt\alertsvc.exe
O23 - Service: NAV Auto-Protect - Symantec Corporation - C:\PROGRA~1\Navnt\navapsvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Program Scheduler - Symantec Corporation - C:\PROGRA~1\Navnt\npssvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Tmesbs32 (Tmesbs) - Unknown owner - C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe" /Service (file missing)
O23 - Service: Tmesrv3 (Tmesrv) - Unknown owner - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe" /Service (file missing)
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