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Avast Antivirus says action will happen next pc boots but nothing happ


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#1
Adilzeous

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My computer was filled with malwares, infections, trojans and popup viruses destroying my browser. It was so frustrating to work on my computer, it gave me physical dump (blue screen of death) often and always disconnected me from internet and changed my homepage on every browser. I've cleaned much of most of the viruses. Now, I don't have the Blue screen of death happening, nor the browser problems or even any other major signs of trojan etc activity other than my computer RAM usage being used to the extreme with little softwares used and it freezing all the time. 

Avast tells me that there are still files in my Virus chest that are still there and it shows action will happen automatically next time pc reboots but nothing happens. I used avasts delete option for all the infected files. Even though it said all that, I also afterwards ran Deep Clean Scan, Boot up Scan, but still it said no viruses or threats were found. I want to get rid of the Trojans and Viruses completely that may cause my computer to become so slow, or if it's a windows problem, or maybe if theres something wrong with my windows now.


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#2
Essexboy

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Hi there, I will need a look see first

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Select additions at the bottom
  • Press Scan button.
    frst.JPG
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please attach both logs generated.

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#3
Adilzeous

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Done

Attached Files


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#4
Essexboy

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OK this should clear the remnants, once the runs have completed could you let me know what problems remain

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

CreateRestorePoint:
GroupPolicy: Restriction - Chrome <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
BHO: No Name -> {B9F4DC10-7E40-403A-A5EA-383548FB0AEF} -> No File
BHO: No Name -> {CBB84B88-3E21-414B-B170-6E9315762E65} -> No File
BHO: No Name -> {E8C15560-18F5-4DD6-827F-0FFB78A2C824} -> No File
Handler: WSISAllmytubechrome - No CLSID Value -
FF user.js: detected! => C:\Users\Gncomputers\AppData\Roaming\Mozilla\Firefox\Profiles\c9gad0gc.default-1442953932501\user.js [2015-09-23]
CHR HKLM\...\Chrome\Extension: [ngidnflhjnpcfbcbmmkcfpniopmpgoga] - C:\ProgramData\Codecv\ngidnflhjnpcfbcbmmkcfpniopmpgoga.crx <not found>
2015-09-24 09:31 - 2015-03-12 18:57 - 00000000 ____D C:\ProgramData\B0FFCDD9-5261-4e59-B29A-17A4FABDEBAB
2015-09-23 03:51 - 2015-03-06 02:02 - 00000000 ____D C:\ProgramData\{3b2dc8c5-e032-cfc2-3b2d-dc8c5e032317}
2015-09-23 03:44 - 2015-06-14 15:51 - 00000000 ____D C:\ProgramData\{4e943bd8-1f1a-0ab1-4e94-43bd81f1ef60}
2015-09-23 03:44 - 2013-11-23 21:53 - 00000000 ____D C:\Users\Gncomputers\AppData\Roaming\Ovi
2015-09-23 01:04 - 2015-03-14 02:31 - 00000000 ____D C:\ProgramData\{421dba37-6d47-7680-421d-dba376d4e8dd}
2015-09-23 01:04 - 2015-03-14 02:19 - 00000000 ____D C:\ProgramData\{52760116-c12f-069b-5276-60116c12045b}
Task: {99ED8BA7-B099-499C-B935-C3024FB96874} - \DTReg -> No File <==== ATTENTION
Task: {E8EBA390-CEA0-4782-8904-1668DB728EE2} - System32\Tasks\{DFC407C1-923E-422C-8AC2-5B90A724A566} => pcalua.exe -a C:\Users\GNCOMP~1\AppData\Local\Temp\U4A7E.tmp\UNT4A7F.tmp.exe -c -uninstall
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers


Save this as fixlist.txt, in the same location as FRST.exe
FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[Cx].txt as well.

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#5
Adilzeous

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Not much of a difference is seen in CPU Usage percentage and overall after completing these tasts. Here are the requested log files:

 

 

Attached Files


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#6
Essexboy

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What programme is using most of the RAM.. Bear in mind that windows tries to use as much as possible
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#7
Adilzeous

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I'm not sure if the problem is fixed, but the RAM Usage is now somewhat lower than before. I havn't encountered the pc being freezing recently so I can't say. But it is still more slower than how it was after reinstalling windows. Here are the pictures of RAM Usage (3 pages). Maybe you can tell me if RAM and Physical Memory usage is normal according to the applications opened

Attached Thumbnails

  • 1.png
  • 2.png
  • 3.png

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#8
Adilzeous

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PS. The picture only has CPU Usage of less than 30%, but it suddenly jumps higher to 70 80 even in 90's in not so big processes like opening My Computer or opening a file or song or anything. It also stays like that for a while

Edit: I also disabled perm running applications like dropbox and etc in the back. Before that it used to be worst. I have 2GB or ram and I also recently delete alot of space consuming memory from Local C Drive, so now I have 15-20 GB of free disk space in C.


Edited by Adilzeous, 28 September 2015 - 12:53 PM.

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#9
Essexboy

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For 2Gb of RAM that is OK the main concern would be if the CPU use was excessive on a continuous basis.
Hard drive space does really need to be a tad more if possible, mayhap transfer some music/pictures/videos across to your drive E:(Total:162.29 GB) (Free:102.73 GB) NTFS
Then defragment your C drive... Or remove the E drive and expand your C

An extra 2Gb of RAM would help as I had 4GB on my windows 7 system and that purred

Chrome is using a fair bit of RAM but then it always was a hog :)

You could run the Crucial system scanner and that would let you know how much and what type of RAM your system can take http://www.crucial.c...n/systemscanner
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#10
Adilzeous

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Thank you so much for your help. One last question of mine would be if you think I've got a corrupted or if there's something wrong in my windows. Another would be if there are any signs of malware interference in my pc.


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#11
Essexboy

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The only infections were minor adware and were of n real concern

If you are concerned about corruption, which is always a possibility then you could repair install windows 7 or upgrade to windows 10 ..

What are your current problems ?
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#12
Adilzeous

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Okay, my PC hasn't restarted ever since I ran those operations you told me. No PC restarts, freezing or blue screen as of yet. But I'm not sure if my PC is actually free from corruption. Currently I don't have any problems but just the fact that I want to be safe when use a USB on my computer and or connect it somewhere so other files and devices also do not get viruses infected in them as I'll have connect alot of devices in the future. That, and Speed performance might be the only problem remaining now. Also I'd like to ask you if I upgrade my windows 7 Ultimate to windows 10 as it says free upgrade and choose to click on keep my files, will it delete all the remaining viruses and the corrupted windows data? 


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#13
Essexboy

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I want to be safe when use a USB on my computer

Ok the solution for this is to install MCShield, it is a fire and forget programme

Download MCShield to your desktop and install
It will initially run a scan and show the result as a toaster by the system clock
Then in the control centre select scanner and tick unhide items on flash drives
mcshield%20unhide.JPG
Plug in the drive and McShield will start a scan
 

Also I'd like to ask you if I upgrade my windows 7 Ultimate to windows 10 as it says free upgrade and choose to click on keep my files, will it delete all the remaining viruses and the corrupted windows data?

Yes it will retain your files but, all windows files will be deleted and replaced along with any installed programmes, so you will need to copy any licence data.

An overview here http://www.howtogeek...s-10-right-now/
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#14
Essexboy

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.


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