Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Damsell in distress....laptop feezing


  • Please log in to reply

#16
dustypink

dustypink

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 432 posts

 

also I can be on Twitter for example scrolling thru then it stops says there is a long running script


What browser does that occur in ?

 

  IE


  • 0

Advertisements


#17
dustypink

dustypink

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 432 posts

Speccy

 

I cannot paste onto this forum

Attached Files


  • 0

#18
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,804 posts
OK.

I'll look at the speccy log, in the mean time,

Malwarebytes log is clean, the computer appears Malware free so,

Lets reset IE see Here.

Resetting Internet Explorer to its default settings does not delete your favorites
  • 0

#19
dustypink

dustypink

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 432 posts

reset done


  • 0

#20
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,804 posts
The speccy log looks ok.

Do you have another browser you can use for a while ? Could this problem be just browser related and the computer itself is not actually freezing, that's what I'm trying to get at...
  • 0

#21
dustypink

dustypink

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 432 posts

I tried using chrome when I first got this a year ago but the whole desk top thing was weird and I couldn't find chrome so I stayed on ie


  • 0

#22
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,804 posts
How are things since we reset Internet explorer ?, use the computer for a while and let me know.
  • 0

#23
dustypink

dustypink

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 432 posts

ok well so far ok but I will let you know by Wednesday if that's ok thanks so far for your help


  • 0

#24
dustypink

dustypink

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 432 posts

so far so good


  • 0

#25
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,804 posts
That's encouraging.

Lets keep are eyes on it for a bit more and I'll get back to you to finish up.

Thanks
Joe :)
  • 0

Advertisements


#26
dustypink

dustypink

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 432 posts
Ok so my laptop was on I was not using it and suddenly there is no picture on my screen so I turned it off turned it on nothing the screen is black it's charged but there's nothing there its never done this before
  • 0

#27
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 6,804 posts
Hello,

Take the battery out, disconnect the ac adapter. Now hold the power button down for 30 seconds, then reconnect the ac adapter and see if that makes a difference.

If that does not work lets see if it will boot to safe mode.

Thanks
Joe :)
  • 0

#28
dustypink

dustypink

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 432 posts

Oh sorry I never saw this. My lap top is ok however sometimes a page loads then it freezes reloads and a message comes up saying IE has stopped working close the programme. Not all websites do this just some


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP