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Connected but no internet access

internet wifi wlan connection

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#1
anonyirony

anonyirony

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Hi, I just recently moved in to a new apartment and I have no internet access through wifi on my laptop (I do get signal but the legend "no internet access" is displayed). I do have internet in both my phone and my tablet and by creating a wifi hotspot (still with WPA2 security) on my phone using the same network for it, I am able to get internet access on my computer. The service is provided by O2

 

I have a lenovo Y50 running windows 10 with an Intel® Dual Band Wireless-AC 7260 wireless adapter.

 

 

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
PROCEDURE SO FAR
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
 

I disabled and re-enabled the wifi but to no avail.

 
I switched to my other OS (Debian) and I also have the problem there, so I decided to go back to windows thinking it would be easier to solve there.

 

 

I originally had McAfee antivirus and I read that it sometimes causes such problems, so I uninstalled it (I wanted to get rid of it anyway) and installed BullGuard and still had the same problem. I turned the firewall off and still had the problem. 

 

I then saw that for some reason my network was public instead of private, so I changed it to private. Did not solve the issue.

 

I uninstalled the driver, which was again automatically reinstalled but still the problem remained. (It it also up to date)

 

I ran the commands 

 

"ipconfig/release"
"ipconfig/renew"

 

which did not help, then

 

"netsh int ip reset reset.log"

"netsh winsock reset catalog"

 

restarted my computer, but that didn't fix it either.

 

 

I also tried troubleshooting and earlier I got that there was a problem with the DNS server, so I fixed it to 8.8.8.8 and 8.8.4.4. But that didn't help. Then, after trying some of the aforementioned steps, I tried trouble shooting again, this time getting: "Problem with wireless adapter or access point"

 

 

 

Running the command "ipconfig" while on a wired connection, I get the output:

Windows IP Configuration


Wireless LAN adapter Local Area Connection* 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Wireless LAN adapter Local Area Connection* 4:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . : localdomain
   Link-local IPv6 Address . . . . . : fe80::a9b9:46c1:966b:a122%5
   IPv4 Address. . . . . . . . . . . : 192.168.1.24
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.1

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Wireless LAN adapter Wi-Fi:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : localdomain

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:c40:37d9:a6f2:a471
   Link-local IPv6 Address . . . . . : fe80::c40:37d9:a6f2:a471%3
   Default Gateway . . . . . . . . . : ::

Tunnel adapter isatap.localdomain:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : localdomain

Running the same command while on wireless I get:

Windows IP Configuration


Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : localdomain

Wireless LAN adapter Local Area Connection* 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Wireless LAN adapter Local Area Connection* 4:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : localdomain
   Link-local IPv6 Address . . . . . : fe80::c49:8bc5:ddda:704a%9
   IPv4 Address. . . . . . . . . . . : 192.168.1.26
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.1

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Tunnel adapter isatap.localdomain:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : localdomain

I don't understand, I'm getting a correct Ip-address....

 

 

Nothing I've tried has worked, I might have tried a few other things, but a this point I don't remember what and now I tired, I've been working on this for 5 hours and I still find no solution (+1 hour of writing this post so 6) and I even lost this post once, because I forgot to reconnect the ethernet cable, (so sorry if I forgot to mention something =/)

 

I would greatly appreciate your help if you have any ideas.

 

yours truly

anonyirony


Edited by anonyirony, 03 October 2015 - 05:57 AM.

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#2
rockmilk

rockmilk

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Hello, still having issues?


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