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Laptop has started to freeze a lot (BSOD 0x0000001E)


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#16
rei158

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Still got the freeze.


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#17
Ztruker

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Did you apply any Windows Updates around the time this started happening? Look in Windows Update History.


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#18
rei158

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The last updates were installed before these errors were installed on 29.08.2015. And the ones after the beginning were installed on 04.10.2015.


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#19
rei158

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Well, there hasn't been any freezes in 2 days except once, but now my screen has started to flicker a lot when I'm playing Guild Wars 2 or CS:GO. Will try to reinstall graphic drivers.

 

EDIT: It didn't work. In the games the screen goes partially black and flickers from game video to blackness and somewhat freezes. Need to alt-tab to get it moving again.. 

EDIT 2:

Flickering has stopped, installed older drivers which were on Dell's site, seems that the latest run into conflict with something in the system.
I guess we can call this solved/cleared, but eventually I don't know what was the root cause of this problem..


Edited by rei158, 16 October 2015 - 01:48 PM.

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#20
Ztruker

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Glad it's resolved. Most likely an updated video driver caused the problem.


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#21
rei158

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Dang. it froze again I was playing Hearthstone when it happened. No BSOD.

 

EDIT: While playing CS:GO, the sound started to stutter really fast, machine-like with high frequency, but the screen didn't freeze. I cancelled Skype call and exited CS:GO and the sound became normal again.


Edited by rei158, 19 October 2015 - 02:15 PM.

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#22
Ztruker

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Try a program like speedfan to monitor temps and see if that is actually the cause.

 

Also look at Event Viewer and see if there are any events that occurred right near the time of a freeze.


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#23
rei158

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Okay, yesterday, I got the same BSOD while playing Blacklist so I suggest it's from overheating.
Today, I can't get anywhere, the same BSOD at safe mode, last good boot mode, startup repair... etc
...Maybe I should take it back to the vendor for guarantee repairs?
EDIT: I am reinstalling Windows 7 at the moment.
EDIT2 : Got the same bsod aftet installation, took it to guarantee repairsb
Got fed of this bizarre error

Edited by rei158, 29 October 2015 - 02:00 PM.

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#24
Ztruker

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I did not receive a notification the last time you updated this thread, sorry.

 

Are you still having BSOD problems? If so, ple3ase zip up the last 5 or so and upload here, thanks.


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#25
rei158

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I got it back from the guarantee. No faults were found in hardware, software was not covered by guarantee.
The same BSOD happened once again, but not more for now. I got a free upgrade to Windows 10, should I use it?
Or it may not fix the problem at the moment?


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#26
Ztruker

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May fix the problem is a new driver is installed or worst case you could end up with a non-functioning computer.

 

If you do upgrade, do an image backup to an external hard drive fiurst using a program like Macrium reflect Free.  Then if things go bad you can recover in 20 minutes or so.


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#27
rei158

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Clean installed Windows 10 Education, still getting random freezes, w/o bsods now and frequently.

Edited by rei158, 09 November 2015 - 04:49 PM.

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#28
rei158

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In regards with philpower2 notes, I think no more assistance is required. I sent the laptop back so they would install the Windows 10 themselves and solve any problems. 

Thanks for everything.


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