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Task manager running high, virus? [Closed]

Task Manager Virus Help

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#1
melyna

melyna

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This has been a constant issue for about a month now, in the beginning I did run scans and came back with nothing. Usually right when I start up windows, or running a program, it takes a minute and then goes back to where i can actually do something. whole computer is slow loading anything.. This is my husband's laptop, and it worked well until I upgraded to windows 10. someone told me to downgrade to windows 8, so I did, but the same issues are happening so i am not sure if it is his laptop itself, or if it is a virus. I do not know much about these things, and neither does the husband so any help would be very appreciated.


Edited by melyna, 06 October 2015 - 06:17 AM.

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#2
Essexboy

Essexboy

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Hi sorry for the delay could I have a look at the system

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Select additions at the bottom
  • Press Scan button.
    frst.JPG
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please attach both logs generated.

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#3
Essexboy

Essexboy

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.


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