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virus please help [Solved]


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#31
Essexboy

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No, I believe we are actually looking at a windows system problem

Download Windows All In One Repair from Tweaking.com to your desktop
Install the programme

Reboot to safe mode with networking
Run Windows All In One
Select Step 2
Select open Pre-repairs scan then click scan
Let that complete
Save the results to a text file on your desktop

waioprescan.JPG

Next select Step 5 and back up the registry

waioregback.JPG

Open the Repairs tab

waioopenrep.JPG

Select the following repair numbers :

4, 5, 7, 10, 15, 17, 26 and 27

Set the system to reboot on completion
The press Start Repairs

waiorepair.JPG
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#32
[email protected]

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ran the Windows Repair 3.6.0.1. attached some info from the Log Folder. too many to put all in here. will try computer now and see what happens.

Running in normal mode at the moment, had the "internet has stopped working' thing a couple of times but nothing in the last 5 minutes :yes: been looking around using windows explorer in normal mode, everything seems OK. tried running defender, its still a no go but you've fixed this problem :yeah:  :D

There are a stack more info things in the repair folder, not sure if you need any others but if you do, just name them, or something similar, or I could just load 10 per reply.

Thanks Again and again and again :thumbsup:

Attached Files


Edited by [email protected], 16 October 2015 - 05:11 AM.

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#33
Essexboy

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OK using Firefox could you try to download and install security essentials from here http://windows.micro...ntials-download

Let me know the result
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#34
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hi, it looks to be downloaded, i can find the mseinstall file, either double click or right click and open, both bring up the 'do youwant this program to make changes' box, click yes and it disappears and nothing seems to happen?


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#35
Essexboy

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So we are still in the position of downloading but being unable to run programmes

Do you have a USB drive as the final check will need to be done outside of windows

Create an emergency repair USB drive:
Download Dr Web Live USB to your desktop
  • Connect a USB flash drive to the computer. Registering the plugging in event takes no more than 10 seconds.
  • Launch drwebliveusb.exe.
  • The program will detect available USB-devices automatically and prompt you to choose the one you?d like to use as an emergency repair drive. You can format the device if you like (a warning will be displayed before you proceed with formatting). In order to read the License agreement, follow a corresponding link found in the program window (the page containing the license agreement text will be loaded in your default browser).
    liveusb_ru.jpg
  • To create a bootable USB flash drive, press the Create Dr.Web LiveUSB button.
  • Files will be copied automatically.
  • Once the copying process is completed, press the Exit button to close the application.
  • Reboot the infected computer with the USB in the drive
  • Ensure that the first boot device is USB - If you are not sure about that then see this page for instructions
  • As loading starts, a dialogue window will prompt you to choose between the standard and safe modes.

    Live%20boot%20screen.png
  • Use arrow keys to select DrWeb-LiveCD (Default)

    drwebselect.JPG
  • Press select objects for scanning

    drwebfolders.JPG
  • When the system is loaded, check the disks or folders you want to scan, and click on Start.
  • The programme will now scan for and cure/delete any malware that it finds. Allow it to do so
    drwebscan.JPG
  • When it has completed

    drwebscancomplete.JPG
  • Select Open Report and copy to the USB
  • Once completed reboot to normal windows, and attach the report here

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#36
[email protected]

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sorry mate, exceeded my data, ha ha. will have to postpone until i get home on wednesday. the joys of camp life. chat then. thanks
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#37
Essexboy

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OK no problem, see you then :)
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#38
[email protected]

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sorry mate, havin modem dramas at home. Drweb program suggested 14hr download time. will fix it n try again. or do you think just get windows 10 while its free?
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#39
Essexboy

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Grab windows 10 and you will have a pristine OS to play with

Download to a bootable USB using this tool https://www.microsof...nload/windows10
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#40
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i think that might be the go. your a bloody champion mate, thanks heaps for all your help.
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#41
Essexboy

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I am here to help :)
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#42
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


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