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Sony Vaio PCG-71912L Internet/network adapter issues


Best Answer zep516 , 18 October 2015 - 08:07 PM

I'm glad its working great work on your part! You get the star....... Thanks Joe Go to the full post »


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#16
micheled.0618

micheled.0618

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He says he ran it this morning, but I don't trust that comment (lol). It's running right now in the background. So far I see 104 registry errors, 108 privacy issues, 27.5mg in junk files and 1 performance issue but these could easily all be benign to the current issue. Should be just about done and then I'll post an update.


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#17
zep516

zep516

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Let malwarebytes remove everything it finds.
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#18
micheled.0618

micheled.0618

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I let it take care of everything it found. Restarting now. Maybe I should see if there's anything suspicious under Event viewer?


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#19
zep516

zep516

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You will need to download minitoolbox to a flash drive, then insert it into the bad computer and run it. Post the log from it.

Please download MiniToolBox http://download.blee...MiniToolBox.exe and run it.

Checkmark following boxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
  • List Restore Points
Click Go and post the result.
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#20
micheled.0618

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MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Jamii (administrator) on 18-10-2015 at 18:03:05
Running from "D:\"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model:  Manufacturer:
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.socks_remote_dns", true
"network.proxy.type", 4

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Qualcomm Atheros AR9285 Wireless Network Adapter = Wireless Network Connection (Media disconnected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Initialization Function InitHelperDll in NSHHTTP.DLL failed to start with error code 11003


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Jamii-VAIO
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 22-00-4E-C6-8D-3A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Qualcomm Atheros AR9285 Wireless Network Adapter
   Physical Address. . . . . . . . . : 90-00-4E-C6-8D-3A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : eau.wi.charter.com
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 78-84-3C-E3-2E-04
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  NULL

Unable to initialize Windows Sockets interface. Destination address unreachable.
Server:  UnKnown
Address:  NULL

Unable to initialize Windows Sockets interface. Destination address unreachable.
Unable to initialize Windows Sockets interface. Destination address unreachable.
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09  [] ()
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/18/2015 06:00:19 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Windows Update). Additional information: 0x80070005.

Error: (10/18/2015 05:59:32 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/18/2015 05:44:20 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/18/2015 04:44:40 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/18/2015 04:43:28 PM) (Source: IMFservice) (User: )
Description: The handle is invalid

Error: (10/18/2015 04:43:28 PM) (Source: IMFservice) (User: )
Description: The handle is invalid

Error: (10/18/2015 04:43:28 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid

Error: (10/18/2015 04:43:28 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid

Error: (10/18/2015 04:38:06 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/18/2015 04:24:24 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (10/18/2015 06:02:00 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Management and Security Application User Notification Service service depends on the Intel® Management and Security Application Local Management Service service which failed to start because of the following error:
%%1053

Error: (10/18/2015 06:02:00 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Management and Security Application Local Management Service service failed to start due to the following error:
%%1053

Error: (10/18/2015 06:02:00 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Intel® Management and Security Application Local Management Service service to connect.

Error: (10/18/2015 06:02:00 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Management and Security Application Local Management Service service failed to start due to the following error:
%%1053

Error: (10/18/2015 06:02:00 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Intel® Management and Security Application Local Management Service service to connect.

Error: (10/18/2015 05:59:40 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SBRE

Error: (10/18/2015 05:59:16 PM) (Source: Service Control Manager) (User: )
Description: The RealTimes Desktop Service service failed to start due to the following error:
%%1053

Error: (10/18/2015 05:59:16 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the RealTimes Desktop Service service to connect.

Error: (10/18/2015 05:59:15 PM) (Source: Service Control Manager) (User: )
Description: The RealPlayer Cloud Service service failed to start due to the following error:
%%1053

Error: (10/18/2015 05:59:15 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the RealPlayer Cloud Service service to connect.


Microsoft Office Sessions:
=========================
Error: (10/18/2015 06:00:19 PM) (Source: System Restore)(User: )
Description: Windows Update0x80070005

Error: (10/18/2015 05:59:32 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/18/2015 05:44:20 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/18/2015 04:44:40 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/18/2015 04:43:28 PM) (Source: IMFservice)(User: )
Description: The handle is invalid

Error: (10/18/2015 04:43:28 PM) (Source: IMFservice)(User: )
Description: The handle is invalid

Error: (10/18/2015 04:43:28 PM) (Source: AdvancedSystemCareService8)(User: )
Description: The handle is invalid

Error: (10/18/2015 04:43:28 PM) (Source: AdvancedSystemCareService8)(User: )
Description: The handle is invalid

Error: (10/18/2015 04:38:06 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/18/2015 04:24:24 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


=========================== Installed Programs ============================

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 18.0.0.199 - Adobe Systems Incorporated)
Adobe Flash Player 19 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 19.0.0.226 - Adobe Systems Incorporated)
Adobe Flash Player 19 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 19.0.0.226 - Adobe Systems Incorporated)
Adobe Photoshop CS2 (HKLM-x32\...\Adobe Photoshop CS2 - {236BB7C4-4419-42FD-0409-1E257A25E34D}) (Version: 9.0 - Adobe Systems, Inc.)
Adobe Photoshop Lightroom 5.7 64-bit (HKLM\...\{1B77B02E-17E4-4B6D-B8A1-74B29AF3D8DD}) (Version: 5.7.0 - Adobe Systems Incorporated)
Adobe Reader X (10.1.14) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.14 - Adobe Systems Incorporated)
Advanced SystemCare 8 (HKLM-x32\...\Advanced SystemCare 8_is1) (Version: 8.4.0 - IObit)
Alps Pointing-device for VAIO (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version:  - ALPS ELECTRIC CO., LTD.)
Amazon Send to Kindle (HKLM-x32\...\SendToKindle) (Version: 1.0.0.192 - Amazon)
Application Manager for VAIO (HKLM-x32\...\Application Manager for VAIO) (Version:  - )
ArcSoft Magic-i Visual Effects 2 (HKLM-x32\...\{61438020-DDD4-42FA-99A2-50225441980A}) (Version: 2.0.1.142 - ArcSoft)
ArcSoft WebCam Companion 4 (HKLM-x32\...\{C793AD32-2BB8-4CC4-ABD3-A1469C21593C}) (Version: 4.0.21.484 - ArcSoft)
Atheros WiFi Driver Installation (HKLM-x32\...\{7D916FA5-DAE9-4A25-B089-655C70EAF607}) (Version: 3.0 - Atheros)
Audacity 1.2.6 (HKLM-x32\...\Audacity_is1) (Version:  - )
BeestSavveFOerYou (HKLM-x32\...\{F6A71DC7-28F4-C6C7-8FA9-8A56C80FC96A}) (Version:  - "")
bestadblocker (HKLM-x32\...\{4820778D-AB0D-6D18-C316-52A6A0E1D507}) (Version:  - )
BittSaver (HKLM-x32\...\{A3FC46A0-9B62-0EF3-B475-743B3A2762B1}) (Version:  - "")
BW Workflow Pro v1.0 (HKLM-x32\...\{F02DBC56-E5AB-4F74-B995-4586F91D4BDC}) (Version: 1.0 - Fred Miranda)
Canon Camera WIA Driver (HKLM-x32\...\{ED9775A0-383E-4EAA-8DA5-8CC6860D60A3}) (Version: 5.4 - Canon) Hidden
Canon EOS 20D WIA Driver (HKLM-x32\...\InstallShield_{ED9775A0-383E-4EAA-8DA5-8CC6860D60A3}) (Version: 5.4 - Canon)
Canon Utilities Digital Photo Professional 1.5 (HKLM-x32\...\{48859B06-6074-4ED0-8A1E-5730CD42F9B1}) (Version: 1.5 - Canon) Hidden
Canon Utilities Digital Photo Professional 1.5 (HKLM-x32\...\InstallShield_{48859B06-6074-4ED0-8A1E-5730CD42F9B1}) (Version: 1.5 - Canon)
Canon Utilities EOS Capture 1.2 (HKLM-x32\...\InstallShield_{74BE7519-41A7-45A8-8AA6-78C7907A4808}) (Version: 1.2 - Canon)
Canon Utilities EOS Viewer Utility 1.2 (HKLM-x32\...\InstallShield_{750CF8D7-4B04-404F-AFA2-14C129C42373}) (Version: 1.2.1 - Canon)
Canon Utilities PhotoStitch 3.1 (HKLM-x32\...\InstallShield_{218BBBE3-FE63-4BB2-81A8-7435575A84FA}) (Version: 3.1.14 - Canon)
Citrix Online Launcher (HKLM-x32\...\{AC7E7905-8C59-4806-A96D-30936A2B1FC5}) (Version: 1.0.168 - Citrix)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.54.18.51 - Conexant)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DDealExpuResss (HKLM-x32\...\{25F259ED-12F6-429F-5783-527C3E2F8586}) (Version:  - "")
DisscountExteNsei (HKLM-x32\...\{B138259A-351E-33FA-2726-8D71704F1DA9}) (Version:  - "")
Driver Booster 2.4 (HKLM-x32\...\Driver Booster_is1) (Version: 2.4 - IObit)
Dropbox (HKCU\...\Dropbox) (Version: 1.6.16 - Dropbox, Inc.)
EOS Capture 1.2 (HKLM-x32\...\{74BE7519-41A7-45A8-8AA6-78C7907A4808}) (Version: 1.2 - Canon) Hidden
EOS Viewer Utility 1.2.1 (HKLM-x32\...\{750CF8D7-4B04-404F-AFA2-14C129C42373}) (Version: 1.2.1 - Canon) Hidden
ExstrASavings (HKLM-x32\...\{C637A71C-A4B2-4B47-1B2A-1042A8D525A3}) (Version:  - "")
EZ Vinyl/Tape Converter 1.5.2.0 by MixMeister (HKLM-x32\...\EZ Vinyl/Tape Converter by MixMeister_is1) (Version:  - MixMeister Technology LLC)
fPrivacy (HKLM-x32\...\{274E3C5C-178E-EAE2-A52F-2863C0EECD46}) (Version:  - "")
GQueues Chrome Extension (HKLM-x32\...\{AD11DADE-C597-45D9-D8C5-1D2EB0B89613}) (Version:  - )
Happy2Savea (HKLM-x32\...\{E957849A-94AC-6F46-4623-C31474E3C170}) (Version:  - "")
HP Deskjet 1050 J410 series Basic Device Software (HKLM\...\{4268BF51-DFDF-4178-8B8D-5D5752FCAA58}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Deskjet 1050 J410 series Help (HKLM-x32\...\{5C90D8CF-F12A-41C6-9007-3B651A1F0D78}) (Version: 140.0.66.66 - Hewlett Packard)
HP Update (HKLM-x32\...\{B0069CFA-5BB9-4C03-B1C6-89CE290E5AFE}) (Version: 5.002.006.003 - Hewlett-Packard)
iCloud (HKLM\...\{709A2D23-C25E-47B5-9268-CB6FEE648504}) (Version: 4.1.1.53 - Apple Inc.)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.4229 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.0.0.1046 - Intel Corporation)
IObit Malware Fighter 3 (HKLM-x32\...\IObit Malware Fighter_is1) (Version: 3.2 - IObit)
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 4.3.0.5 - IObit)
Java 7 Update 80 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217080FF}) (Version: 7.0.800 - Oracle)
Java 8 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218051F0}) (Version: 8.0.510 - Oracle Corporation)
Java 8 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218060F0}) (Version: 8.0.600.27 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Media Gallery (HKLM\...\{115B60D5-BBDB-490E-AF2E-064D37A3CE01}) (Version: 1.5.0.16020 - Your Company Name) Hidden
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM-x32\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (HKLM\...\{4FFA2088-8317-3B14-93CD-4C699DB37843}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{3C3D696B-0DB7-3C6D-A356-3DB8CE541918}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
MiniMuomPRicae (HKLM-x32\...\{CA1838EF-A497-194E-3850-37A62CEE398B}) (Version:  - "")
Mozilla Firefox 40.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 40.0.2 (x86 en-US)) (Version: 40.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
OOBE (HKLM-x32\...\{18894D16-5448-4BF9-A128-F7E937322F91}) (Version: 11.2.1.10 - Sony Corporation) Hidden
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
PageEdit (HKLM-x32\...\{F5853CDF-2C63-6D1D-B286-CBB1CD5DFD62}) (Version:  - "")
Paint Shop Pro 6.01 CD (HKLM-x32\...\Paint Shop Pro 6) (Version:  - )
PhotoStitch (HKLM-x32\...\{218BBBE3-FE63-4BB2-81A8-7435575A84FA}) (Version: 3.1.14 - Canon) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PMB (HKLM-x32\...\{B6A98E5F-D6A7-46FB-9E9D-1F7BF443491C}) (Version: 5.5.02.12220 - Sony Corporation) Hidden
PMB VAIO Edition Guide (HKLM-x32\...\{339F9B4D-00CB-4C1C-BED8-EC86A9AB602A}) (Version: 1.5.00.02250 - Sony Corporation) Hidden
PMB VAIO Edition Plug-in (HKLM\...\{133D3F07-D558-46CE-80E8-F4D75DBBAD63}) (Version: 1.5.01.04010 - Sony Corporation) Hidden
PMB VAIO Edition Plug-in (HKLM-x32\...\{270380EB-8812-42E1-8289-53700DB840D2}) (Version: 1.5.01.04060 - Sony Corporation) Hidden
PMB VAIO Edition Plug-in (HKLM-x32\...\{8356CB97-A48F-44CB-837A-A12838DC4669}) (Version: 1.5.00.02250 - Sony Corporation) Hidden
Qualcomm Atheros Direct Connect (HKLM-x32\...\{21DD6041-7251-40FA-9D06-C5EB30268E0F}) (Version: 3.0 - Qualcomm Atheros) Hidden
QuickTime 7 (HKLM-x32\...\{627FFC10-CE0A-497F-BA2B-208CAC638010}) (Version: 7.77.80.95 - Apple Inc.)
RealDownloader (HKLM-x32\...\{87C3442E-6F2D-4CB2-8312-270BF5D0755E}) (Version: 18.0.1.9 - RealNetworks) Hidden
RealDownloader (HKLM-x32\...\{8e7a0203-575b-425c-91a1-8e89464fc940}) (Version: 18.0.1.9 - RealNetworks) Hidden
RealDownloader (HKLM-x32\...\{9F3B20DF-76F2-47F4-9372-F0F56485A58D}) (Version: 18.0.1.10 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM\...\{21E47F47-C9A7-4454-BA48-388327B0EA00}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM-x32\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7601.92 - Realtek Semiconductor Corp.)
RealTimes (RealPlayer) (HKLM-x32\...\RealPlayer 18.0) (Version: 18.0.1 - RealNetworks)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Remote Keyboard (HKLM-x32\...\{25AF1025-095C-4AA9-A3FD-29710D3C3AE5}) (Version: 1.1.1.07060 - Sony Corporation) Hidden
Remote Play with PlayStation 3 (HKLM-x32\...\{5FA51AAF-23FE-42F4-A724-D79F85F41D4B}) (Version: 1.1.0.15070 - Sony Corporation) Hidden
ShhoppDDroep (HKLM-x32\...\{B6D700D3-3D0D-FEEB-D675-2CE78F9EC5D6}) (Version:  - "")
Smart Defrag 4 (HKLM-x32\...\Smart Defrag 4_is1) (Version: 4.2 - IObit)
Sony Corporation (HKLM\...\{4F31AC31-0A28-4F5A-8416-513972DA1F79}) (Version: 1.0.0 - Default Company Name) Hidden
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1) (Version: 1.6.2 - Safer Networking Limited)
SSLx64 (HKLM\...\{312395BC-7CC2-434C-A660-30250276A926}) (Version: 1.0.0 - Sony Corporation ) Hidden
SSLx86 (HKLM-x32\...\{63C43435-F428-42BA-8E7B-5848749D9262}) (Version: 1.0.0 - Sony Corporation ) Hidden
TitanX (HKLM-x32\...\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}{f6d5a24}) (Version:  - TitanX)
UpdateService (HKLM-x32\...\{E3AE96D6-E196-45B4-AF62-2B41998B9E37}) (Version: 1.0.0 - RealNetworks, Inc.) Hidden
VAIO - Media Gallery (HKLM-x32\...\{FA870BF1-44A1-4B7D-93E1-C101369AF0C1}) (Version: 1.5.0.16020 - Sony Corporation) Hidden
VAIO - PMB VAIO Edition Guide (HKLM-x32\...\InstallShield_{339F9B4D-00CB-4C1C-BED8-EC86A9AB602A}) (Version: 1.5.00.02250 - Sony Corporation) Hidden
VAIO - PMB VAIO Edition Plug-in (HKLM-x32\...\InstallShield_{270380EB-8812-42E1-8289-53700DB840D2}) (Version: 1.5.01.04060 - Sony Corporation) Hidden
VAIO - Remote Keyboard (HKLM-x32\...\{7396FB15-9AB4-4B78-BDD8-24A9C15D2C65}) (Version: 1.1.0.07060 - Sony Corporation)
VAIO - Remote Play with PlayStation®3 (HKLM-x32\...\{07441A52-E208-478A-92B7-5C337CA8C131}) (Version: 1.1.0.15070 - Sony Corporation) Hidden
VAIO Care (HKLM\...\{6EEC3E9C-3479-42EB-B93C-E7DF7927DD82}) (Version: 8.4.4.09181 - Sony Corporation)
VAIO Care Recovery (HKLM\...\{6ED1750E-F44F-4635-8F0D-B76B9262B7FB}) (Version: 1.1.1.13230 - Sony Corporation)
VAIO Control Center (HKLM-x32\...\{72042FA6-5609-489F-A8EA-3C2DD650F667}) (Version: 4.5.0.03040 - Sony Corporation) Hidden
VAIO Data Restore Tool (HKLM-x32\...\{57B955CE-B5D3-495D-AF1B-FAEE0540BFEF}) (Version: 1.6.0.13140 - Sony Corporation) Hidden
VAIO Data Restore Tool (HKLM-x32\...\{70EED410-697B-4193-A2CB-2F790F82B420}) (Version: 1.6.0.13140 - Sony Corporation) Hidden
VAIO Easy Connect (HKLM-x32\...\{7C80D30A-AC02-4E3F-B95D-29F0E4FF937B}) (Version: 1.1.2.01120 - Sony Corporation) Hidden
VAIO Easy Connect (HKLM-x32\...\InstallShield_{7C80D30A-AC02-4E3F-B95D-29F0E4FF937B}) (Version: 1.1.2.01120 - Sony Corporation)
VAIO Event Service (HKLM-x32\...\{73D8886A-D416-4687-B609-0D3836BA410C}) (Version: 5.5.0.03040 - Sony Corporation) Hidden
VAIO Gate (HKLM-x32\...\{A7C30414-2382-4086-B0D6-01A88ABA21C3}) (Version: 2.4.2.02200 - Sony Corporation) Hidden
VAIO Gate Default (HKLM-x32\...\{B7546697-2A80-4256-A24B-1C33163F535B}) (Version: 2.4.0.03240 - Sony Corporation) Hidden
VAIO Hardware Diagnostics (HKLM-x32\...\{C72E35E5-C5C6-4328-AD9A-BBCCC816A2E6}) (Version: 4.2.0.14280 - Sony Corporation) Hidden
VAIO Health Report (HKLM-x32\...\VAIO Health Report1.0) (Version: 1.0 - Sony Electronics)
VAIO Help and Support (HKLM-x32\...\{F5248E24-F52C-4FD1-B76F-102460BAFD6B}) (Version: 14.00.0125 - Sony Corporation)
VAIO Improvement (HKLM-x32\...\{3A26D9BD-0F73-432D-B522-2BA18138F7EF}) (Version: 1.0.0.14150 - Sony Corporation) Hidden
VAIO Manual (HKLM-x32\...\{C6E893E7-E5EA-4CD5-917C-5443E753FCBD}) (Version: 2.0.0.02250 - Sony Corporation) Hidden
VAIO Messenger (HKLM-x32\...\VAIO Messenger) (Version: 2.0.550.0 - DDNi)
VAIO Quick Web Access (HKLM-x32\...\{5A92468F-3ED8-4F96-A9E1-4F176C80EC29}) (Version: 1.4.5.3 - Sony Corporation) Hidden
VAIO Quick Web Access (HKLM-x32\...\splashtop) (Version: 1.4.5.3 - Sony Corporation) Hidden
VAIO Sample Contents (HKLM-x32\...\{547C9EB4-4CA6-402F-9D1B-8BD30DC71E44}) (Version: 1.4.0.09010 - Sony Corporation) Hidden
VAIO Satisfaction Survey. (HKLM-x32\...\VAIO Satisfaction Survey.3.0) (Version: 3.0 - Sony Electronics Inc.) Hidden
VAIO Smart Network (HKLM-x32\...\{0899D75A-C2FC-42EA-A702-5B9A5F24EAD5}) (Version: 3.8.1.08270 - Sony Corporation)
VAIO Transfer Support (HKLM-x32\...\{5DDAFB4B-C52E-468A-9E23-3B0CEEB671BF}) (Version: 1.4.0.14230 - Sony Corporation) Hidden
VAIO Update (HKLM-x32\...\{9FF95DA2-7DA1-4228-93B7-DED7EC02B6B2}) (Version: 7.1.0.08060 - Sony Corporation)
VCCx86 (HKLM-x32\...\{9B088046-8A01-4355-99DD-8530C022F682}) (Version: 1.0.0 - Sony Corporation) Hidden
VESx64 (HKLM\...\{F1DC5C16-9B1F-467B-85E3-CB48C27AC50D}) (Version: 1.0.0 - Sony Corporation) Hidden
VESx86 (HKLM-x32\...\{3A94F54D-A8A4-4B82-B346-92B4D56A2708}) (Version: 1.0.0 - Sony Corporation) Hidden
VGClientX64 (HKLM\...\{99E6C2F3-59B2-4308-B1CD-4928B55B7E30}) (Version: 1.0.0 - Sony Corporation) Hidden
VGClientX86 (HKLM-x32\...\{8B583EF5-FA7B-4AE2-9008-51B7FD505886}) (Version: 1.0.0 - Sony Corporation) Hidden
Video Downloader (HKLM-x32\...\{E60AFF01-6087-47BD-8272-61FA3CFC309D}) (Version: 1.0.0 - RealNetworks) Hidden
VIx64 (HKLM\...\{D55EAC07-7207-44BD-B524-0F063F327743}) (Version: 1.0.0 - Sony Corporation) Hidden
VIx86 (HKLM-x32\...\{D17C2A58-E0EA-4DD7-A2D6-C448FD25B6F6}) (Version: 1.0.0 - Sony Corporation) Hidden
VSNx64 (HKLM\...\{F2611404-06BF-4E67-A5B7-8DB2FFC1CBF6}) (Version: 1.0.0 - Sony Corporation) Hidden
VSNx86 (HKLM-x32\...\{A49A517F-5332-4665-922C-6D9AD31ADD4F}) (Version: 1.0.0 - Sony Corporation) Hidden
VU5x64 (HKLM\...\{6B7DE186-374B-4873-AEC1-7464DA337DD6}) (Version: 1.1.0 - Sony Corporation ) Hidden
VU5x86 (HKLM-x32\...\{9D12A8B5-9D41-4465-BF11-70719EB0CD02}) (Version: 1.1.0 - Sony Corporation ) Hidden
VU5x86 (HKLM-x32\...\{D2D23D08-D10E-43D6-883C-78E0B2AC9CC6}) (Version: 1.0.0 - Sony Corporation ) Hidden
VWSTx86 (HKLM-x32\...\{B8991D99-88FD-41F2-8C32-DB70278D5C30}) (Version: 1.0.0 - Sony Corporation) Hidden
Windows Driver Package - Leaf Imaging Ltd. Image  (02/11/2010 ) (HKLM\...\A35BD68D4A1B3E191138E3C9AA417190A9468F7E) (Version: 02/11/2010  - Leaf Imaging Ltd.)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)

========================= Memory info: ===================================

Percentage of memory in use: 34%
Total physical RAM: 4043.86 MB
Available physical RAM: 2641.71 MB
Total Virtual: 8085.93 MB
Available Virtual: 6570.67 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:455.34 GB) (Free:201.04 GB) NTFS
2 Drive d: (STORE N GO) (Removable) (Total:7.2 GB) (Free:7.15 GB) FAT32

========================= Users: ========================================

User accounts for \\JAMII-VAIO

Administrator            Guest                    Jamii                  


  • 0

#21
zep516

zep516

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Lets try this command once more

Please open a command prompt and run the netsh int ip reset c:\resetlog.txt command

To do that
  • To open a command prompt, click Start and then type cmd in the Search programs and files box.
  • Under Programs, right-click the CMD.exe icon, and then click Run as administrator.
  • When the User Account Control box appears, click Yes.
  • At the command prompt, enter the following command, and then press Enter:

    netsh int ip reset c:\resetlog.txt
    you can copy this command, then in the command prompt window right click and choose paste and press enter.


    Check whether the problem is fixed.

  • 0

#22
micheled.0618

micheled.0618

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Darn, that didn't work.


  • 0

#23
zep516

zep516

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Hello,

Can you remove these programs if found, if one will not remove skip it and try the next. Advanced System Care is causing errors !

Advanced SystemCare 8
bestadblocker
BeestSavveFOerYou
BittSaver
DisscountExteNsei
ExstrASavings
Happy2Savea
ShhoppDDroep
IObit Malware Fighter 3

Let me know how that goes.
  • 0

#24
micheled.0618

micheled.0618

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You're not going to believe this, but I fixed it (or should I say WE fixed it)! My husband kept saying he did a system restore but it wouldn't work cuz he kept getting an error message that his firewall was blocking it. I disabled all the firewalls and told him to try again. He said twice more it would not work. I just hit F8 on restart and did a system restore there. I restored it to a few days ago. I'm on the internet. I tried google, yahoo, my college website, and a few more. No problems. I ran another malware just to be safe, then turned the firewall back on and tried it all again. It's all back to normal. I don't know why I didn't check with him before as to how he was performing the restore. I've seen this happen before (although only once), where the system restore won't work normally but will from the F8 screen. Thanks a million for all your help. I can't tell you how much I appreciate it!


  • 0

#25
zep516

zep516

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✓  Best Answer
I'm glad its working great work on your part! You get the star....... :)

Thanks
Joe :)
  • 0

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