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NEW PC HAS MALWARE


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#16
zep516

zep516

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Please download MiniToolBox http://download.blee...MiniToolBox.exe and run it.

Checkmark following boxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings

    Click Go and post the result.

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#17
RUSTY2

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way better no redirecting pages at all!!!!!!!!!!!!!!!   is there anything else you think I need to do?


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#18
RUSTY2

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MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Brian (administrator) on 29-10-2015 at 13:36:21
Running from "C:\Users\Brian\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: To Be Filled By O.E.M. Manufacturer: To Be Filled By O.E.M.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

**** End of log ****


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#19
zep516

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I would reset Firefox too.

How to reset Firefox;
  • Click the menu button and then click help .
  • From the Help menu choose Troubleshooting Information. ...
  • Click the Reset Firefox button in the upper-right corner of the
  • Troubleshooting Information page.
  • To continue, click Reset Firefox in the confirmation window that opens.

    Also I'd set Firefox to download to the desktop it will make it easier for you

    How to set Firefox to download to the desktop
    Firefox.JPGMozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Settings.JPG Choose Options. In the downloads section, click the Browse button, click on the Desktop folder
    and the click the "Select Folder" button. Click OK to get out of the Options menu.

    Let me know when that is done and we will clean up the tools I had you downloaded


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#20
RUSTY2

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ok done


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#21
zep516

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That should be better. Downloading to the desktop.

If no further issues remain please run delfix to clean up and we will close the topic.

Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the 51a5ce45263de-delfix.png icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run.
  • The program will run for a few seconds and display a notepad report.
    Paste it for my review.

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#22
RUSTY2

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yes works great thank you very much for all your help!


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#23
zep516

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You usually get infected because your security settings are too low.

Here are a number of recommendations that will help tighten them, and which will contribute to making you a less likely victim:

Safe Computing Practices please read Here


Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

Thanks
Joe :)
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