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Checkup on my son's laptop please [Solved]


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#16
pystryker

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Hello :)
 

C:\Users\adami_000\Downloads\unchecky_setup.exe a variant of Win32/InstallCore.ACL potentially unwanted application


No worries there. We actually use Unchecky on this site.
 

1. can I upgrade to Windows 10 now?

2. how the heck do I get Skype from auto starting and on my task bar?


1.) Once we finish upgrading the out of date programs and we do some cleanup procedures, then yes. :)

2.) Here's a link that will provide instructions on how to do that. :thumbsup: https://support.skyp...windows-taskbar


Step 1: Program Updates

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java

Please read this article about Java.

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to disable Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version.

javara_zpshnkbqglv.jpg


Step 2: Flash Player Update

Update Adobe flash Player
  • Your current version of Adobe Flash is out of date. Please update it by clicking the link below.
  • Also, make sure you Uncheck the box to install the McAfee Security Scan Plus software.
http://get.adobe.com/flashplayer/


Please let me know when the updates are finished and we'll continue. :)
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#17
AdamIsAdam

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I  uninstalled Java.

 

as for Adobe,, when I followed the link the site said:  Your Google Chrome browser already includes Adobe® Flash® Player built-in. Google Chrome will automatically update when new versions of Flash Player are available.


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#18
pystryker

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Ok, that'll work. :) Let's remove my tools and create a new, clean restore point.


Step 1: Tool Removal with Delfix and Creation of a clean restore point
  • Download Delfix from here
  • Ensure Remove disinfection tools is ticked
    Also tick:
    • Create registry backup
    • Purge system restore
    • Reset System Settings
    delfix.jpg
  • Click Run
The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply.
  • You can uninstall ESET Online Scanner at this time.
  • I recommend keeping Malwarebytes Anti-Malware installed. Make sure to update it and run it at least once a week. If it finds things such as PUP's (Potentially Unwanted Programs) you can delete those with no worries. However, if it finds something like a trojan, come see us.
Step 2: Tips, Information, and Optional Installation of Unchecky
  • Watch what you open in your emails. If you get an email from an unknown source with any attached files, do not open it.
  • Install and keep only one anti-virus on your machine. Update it and scan your machine with it at least once a week.
  • Be careful of the websites you visit.
  • When installing new programs, don't be "click happy" and click through the screens. Many programs come with adware in them and are set to install them by default. Several programs require that you uncheck or select no to prevent the installation. Take your time and read each screen as you go. :)
To help protect yourself while on the web, I recommend you read How did I get infected in the first place?


Installation of Unchecky

This is a very good little program that will automatically uncheck any boxes during a software installation. This helps prevent the software from installing any malware that is by default checked while the program is being installed.
  • Click here to be taken to Unchecky.com
  • Click the very large Download button.
  • Click Save
  • Once downloaded, double click the program (Vista, Win 7, and 8, right click and Run as Administrator)
  • Once open, click the Install button.
unchecky1_zps667e512d.jpg


Then click Finish

unchecky2_zpsca4e7d0d.jpg


Unchecky is now installed and will help you keep unwanted check boxes unchecked. :thumbsup:


Things I need to see in your next post

Delfix Log

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#19
AdamIsAdam

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# DelFix v1.010 - Logfile created 01/11/2015 at 22:30:49
# Updated 26/04/2015 by Xplode
# Username : adami_000 - MAXROSENFELD
# Operating System : Windows 8.1  (64 bits)
 
~ Removing disinfection tools ...
 
Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\Users\adami_000\Desktop\FRST-OlderVersion
Deleted : C:\Users\adami_000\Desktop\Addition.txt
Deleted : C:\Users\adami_000\Desktop\adwcleaner_5.015.exe
Deleted : C:\Users\adami_000\Desktop\Fixlog.txt
Deleted : C:\Users\adami_000\Desktop\FRST.txt
Deleted : C:\Users\adami_000\Desktop\FRST64.exe
Deleted : C:\Users\adami_000\Desktop\JRT.exe
Deleted : C:\Users\adami_000\Desktop\JRT.txt
Deleted : C:\Users\adami_000\Desktop\SecurityCheck.exe
Deleted : C:\Users\adami_000\Downloads\FRST64 (2).exe
Deleted : C:\Users\adami_000\Downloads\FRST64.exe
Deleted : HKLM\SOFTWARE\AdwCleaner
 
~ Creating registry backup ... OK
 
~ Cleaning system restore ...
 
Deleted : RP #26 [Windows Update | 10/28/2015 13:55:10]
Deleted : RP #27 [Chrome Cleanup Tool | 10/29/2015 00:38:17]
Deleted : RP #29 [Restore Point Created by FRST | 10/30/2015 02:51:00]
Deleted : RP #30 [Removed globalupdate Helper | 10/30/2015 02:57:36]
Deleted : RP #31 [Removed globalupdate Helper | 10/30/2015 02:59:19]
Deleted : RP #32 [JRT Pre-Junkware Removal | 10/30/2015 23:41:58]
Deleted : RP #33 [Removed Java 8 Update 45 | 11/02/2015 02:51:37]
 
New restore point created !
 
~ Resetting system settings ... OK
 
########## - EOF - ##########

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#20
pystryker

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:thumbsup: Looks good. :)

You can go ahead and upgrade to Windows 10 now, if you'd like. If we can help you again in the future, please don't hesitate to come back and see us. :)
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#21
AdamIsAdam

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I upgraded his MAB to Premium.  I'll upgrade Windows now.

 

Thanks for your help.  PayPal coming your way shortly.

 

Adam


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#22
pystryker

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I upgraded his MAB to Premium.  I'll upgrade Windows now.
 
Thanks for your help.  PayPal coming your way shortly.
 
Adam


You're quite welcome, and thank you as well. It's much appreciated. :thumbsup:

Safe surfing!

pystryker :wave:
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#23
pystryker

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


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